Downloading purchased upgrade Acrobat pro

I need help! I have never had such a hard time downloading! I found the order number for my Acrobat X but there is no place to put it!!! I have followed the directions, but the "download column" leads to a page where I can get a free trial or buy the product. I have tried everything I can think of. I have been at this for well over a half hour. This should not have to be this hard. I am not even far enough to get error messges. I don't claim to very tech savy, but this is very lame.

What exactly have you done so far? Downloadable purchases are listed on your account under My Products, but it may take a while for them to show up until your order has been processed. You will also find your serial number there which you can also use to convert a trial version into the full version. If you have otehr technical issues you need to be more specific and provide info about your system, browser used etc., but you may wanan check this, regardless: Can't download Adobe Store purchase
Mylenium

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I purchased Adobe Acrobat Pro XI via email download via the Dell Store yesterday. The product key doesn't work/fit into any of the "Registration" templates I've look through on the Adobe website. Manufacturer Part # 65195473.

I purchased Adobe Acrobat Pro XI via email download code via the Dell Store yesterday. The product key given doesn't work/fit into the boxes on any of the "Register" pages on the Adobe website. Therefore, although I paid for the product and it is downloaded, it is not "installed" and will not work to print documents from emails, etc.

Hi williamc48321229,
You must have received redemption code via email from the reseller.
Please ensure that you are entering the right code as that would be needed to obtain the serial number for activating the product.
For more details on this, please refer:
Find your serial number quickly
Hope this helps.
regards,
Anubha

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened

I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps

I just purchased Adobe Acrobat pro DC and am trying to download it and it says HTTP failed. Now what?

I just purchased Adobe Acrobat Pro DC and am trying to download it and it says HTTP failed. Now what?

Hi markt97800229,
If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Choose Acrobat Standard DC (Classic)
If you are using subscriptions, or if your organization has purchased Acrobat DC license via ETLA or VIP program you can download the installers from this page use the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Choose Acrobat Standard DC (Continuous)
Thanks,
Karan

Why cannot I download my recently purchased online acrobat pro software? I have a pdf document I need to edit asap.

Why cannot I download my recently purchased online acrobat pro software? I have a pdf document I need to edit asap.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.

Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi

I purchased a download copy of Acrobat Pro XI for Mac from a reseller online for $199.00. Now I am suspicious that the reseller is less than trustworthy. Could I purchase a copy from Adobe without losing the $199 that I already spent?

purchased a download copy of Acrobat Pro XI for Mac from an online reseller for $199.00. Now I am suspicious that the reseller is less than trustworthy. Could I purchase a copy from Adobe without losing the $199 that I already spent?

I doubt it. The clue should be the price. Any time you see a copy available for less than from Adobe, I would be suspicious. You can inquire with the Adobe sales folks, but don't expect any credit. At this point, I would suggest just buying AA DC, rather than AA XI.

After purchasing Adobe Acrobat Pro my download window is painfully slowly and seemingly stuck. If i try to pause or cancel the download it stops responding completely. I have tried to stop/start, redownload, and start fresh several times...all with the

After purchasing Adobe Acrobat Pro my download window is painfully slowly and seemingly stuck. If i try to pause or cancel the download it stops responding completely. I have tried to stop/start, redownload, and start fresh several times...all with the same result. Any advice?

Try downloading the offline installer from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instructions on that page.

Where can I download and install Acrobat Pro XI?

Where can I download and install Acrobat Pro XI that has already been purchased?

If you have the trail version and the serial numbers, go ahead with the install and just provide the serial numbers. I have not used the trial version, but there is supposed to be a location for simply upgrading with your license info to turn it into the full Acrobat. If that works, then be sure to backup the download for future use.

I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

you purchased an upgrade version of acrobat. if you don't have a qualifying product (previous acrobat version), you'll need to exchange.
Return, cancel, or exchange an Adobe order

I would like to upgrade to Adobe Acrobat Pro. I have an existing Formcentral Plus account. If I upgrade to the PRO account will my Formcentral Plus account be linked to the upgraded Acrobat Pro account?

I would like to upgrade to Adobe Acrobat Pro. I have an existing Formcentral Plus account. If I upgrade to the PRO account will my Formcentral Plus account be linked to the upgraded Acrobat Pro account?

Define "access the cloud". I can access my iCloud.com account on my 5 year old iMac at work running OS X 10.4.11 Tiger. I can download and upload Word documents and Pages documents in the iWorks section of my iCloud.com account.
What do you want to access in "the cloud"?
Snow Leopard would be your next system upgrade and you should be OK with the CS3 applications, and Office 2008. I cannot confirm that the other applications will work.
This is quite old, but take a look or Google the other applications to see if they are compatible with SL.
http://www.macintouch.com/specialreports/snowleopard/slcompat.html

When purchasing adobe acrobat pro dc how many computers can you install it on?

when purchasing adobe acrobat pro dc how many computers can you install it on?

[discussion moved to Acrobat Installation & Update Issues forum]

Why can't I download trial for Acrobat Pro on my Mac?

Why can't I download trial for Acrobat Pro on my Mac? I get an error message. I click the download: "Install Adobe Download Assistant", then click on it, see Adobe AIR application instaler, then get "Sorry, and error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." If I knew who the application author was, I'd contact him! Thanks, Pete

Hey PetaPete,
There are some known issues when downloading Adobe Download Assistant which you can find at:
Troubleshoot Adobe Download Assistant
So, you might alternatively need to try downloading Acrobat from the link given below:
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Note:
1) You need to stay on the Adobe trial page for the respective product that you're downloading. You should be signed in.
2) Copy/ Paste trial link for the files that you're downloading from Prodesigntools on to the address bar of Adobe trial page and hit enter.
Regards,
Anubha

I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PL

I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!

Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda.

Downloading purchased upgrade Acrobat pro

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