Downloading software updates and largish files

Hi--
Ever since bringing in my old home computer (imac 10.4.5) to use on the office network, I am having trouble getting software updates or other downloads such as Palm software and audible.com audiobooks. Small downloads work fine, as does my mail and net access, but software update and other application downloads stall about two minutes in. Our ISP and tech consultant insist I am connected correctly and that they do not limit download size. It all worked fine at home. What am I doing wrong?

Note, before updating any software, read carefully my FAQ* to avoid surprises:
http://www.macmaps.com/upgradefaq.html
There a download manager built-in to Safari. Just download your updates from http://www.apple.com/swupdates/
And open the Downloads window to manage your download.
Given the size of the updates, you may want to consider gettin an airport card for your iMac, and occasionally taking it in to a WiFi hotspot mentioned on http://www.jiwire.com/ to download your updates. Package it carefully in the original packaging it came in, or get an iLugger bag to carry it. Or you can put the update on a flash drive and bring it to your iMac if you also have a notebook computer. Some stores also let you bring your own blank CD to burn the update as well. Check with the stores in your area. Dialup has a lot of problems when software downloads get over 10 MB getting a reliable copy of the download because of errors on the line.
* Links to my pages may give me compensation.

Similar Messages

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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