Downloading songs failed

I have just purchased 3 songs from OVI Store and the downloading has failed.
How do I download or get my credit back?

Same here, it won't go away and happens too often for me - I will no longer use it, I'd recommend saving money and trying www.tunetribe.com instead personally.

Similar Messages

My iTunes will download songs to the process stage then stop and says down load fail ??

My iTunes will download songs to the process stage then stop and says down load fail ??

No. Back the music up anyway.
(67625)

Uploading to online data storage: Now cannot download songs into iTunes

Hello all.
I am not seeing this one on any FAQs, knowledge bases, or discussion boards yet:
I am doing my initial upload of files to SugarSync, a highly-recommended online data storage service. Since I started, I cannot download songs into iTunes, even from the iTunes Store.
On any new downloads from the iTunes Store, the song DOES appear in the Music library view but immediately after completing the download it shows the exclamation point warning that the file is not in its location. The new folders get created properly within the iTunes Music folder but the subfolder where the song should be is empty. Each time I had to write iTunes Support to get them to make the files available.
I can still add files manually, no problem. E.g., I can add *.mp3 or *.wav files or folders, I can convert them to AAC, etc. The glitch seems to occur only when automated loads into iTunes are operating.
As a test, I downloaded a song from Amazon. Here the problem was different but I could work around it manually. Normally the Amazon process loads songs automatically into iTunes, too. Here again, the download did create the proper folder in the iTunes Music folder, as it should, but this time the symptoms were reversed:
(a) the mp3 file WAS in its folder as it should be (w/the iTunes DL, the file was NOT there)
(b) the song did NOT appear in the iTunes Music view (w/the iTunes DL, the song DID appear)
(c) I was able to browse to the file and tell it manually to load into iTunes (w/iTunes I had to write Support and wait a day).
(I wonder what's the cause of the differences between the two cases.)
Strictly speaking, I can't PROVE the problem has anything to do with SugarSync (which otherwise seems good so far), but the DL problem started as soon as I started using it. Something in the SugarSync upload or file-monitoring process, or an odd thin gin iTunes, seems to be preventing automated, direct loads into iTunes. And since the data service runs in background, so it can monitor file changes, that might mean I can't buy music anymore! Obviously that would be a dealbreaker with SS. (I have contacted SS on this but they've not had fair chance to reply yet.)
1) Anyone else have this problem?
2) Is this permanent or just temporary while I am doing the initial upload?
3) Anyone know a solution?
(FYI, I am a highly-experienced user and otherwise quite handy with iTunes files, library moves, and backups. My library is entirely consolidated and all AAC.)
Thanks.
(Oh, and this occurred in both iTunes 8 and the new iTunes 9, so it seems unrelated to the upgrade this week.)

UPDATE 1. CHANGING BROWSER HELPED -- OR DID IT?
I called Apple iTunes Support, who said the problem is new to them. The technician's hypothesis was that something, perhaps browser-related, was interfering with the initial creation of a temporary file (which should go to the Recycle Bin) that instead causes the completed file to go to there.
He noted that iTunes, though not going through one's browser onscreen, does use settings within one's default browser. I use Mozilla Firefox, so we switched to IE as the default browser, restarted iTunes, and the song downloaded with no problem! Then I switched back to Mozilla, restarted iTunes, and it worked AGAIN with no problem!
(Dutifully I advised SugarSync, which is still investigating.)
UPDATE 2: ARTIST NAME CHANGE - SOME FILES GOT MIS-MOVED / MIS-CHANGED
Definitely something still wrong. This time some pre-existing song entries (not new downloads) lost their connection to their source file.
In iTunes, which manages folder names for artists and albums automatically, I corrected the spelling for an Artist, so immediately iTunes renamed the folder, and automatically SugarSync noted the change to be uploaded. While the changed folder name and all the songs within were still uploading to SS, in iTunes I saw exclamation points come up -- but only for some of them. Most files got moved or changed correctly, but several lost connection to their file (i.e., the file was removed for the original misnamed folder but never moved into the correctly-named folder). Weird.
Worse, in only some of those cases did I find the missing *.m4a file in the Recycle bin. (I had to retrieve old, original *.mp3 versions from another folder and re-import each into iTunes manually.) I've never seen iTunes have a problem managing an Artist rename until I started using the live SS process.
(I've reported this to SS and asked if there is a way to disable temporarily SS to see if that's the problem.)
[Note: I am willing to try downloads again but I am wary of trying to rename entire Artists (Folder) again. That was a lot of work.]
====
UPDATE 3: SERIES OF TESTS - 1 FAILURE USING iTUNES
Still problem occurs, but not always. Today, I rebooted PC. I tried CD, iTunes, & Amazon. I varied having the browser open when using iTunes.
Here are the results of a series of attempts to download songs. "FAIL" means the file did not load properly into iTunes or loaded but lost its connection (exclamation point warning).
# Source Mozilla #Songs Result
1 CD Closed 1 OK
2 iTunes Closed 1 OK
3 Amazon Open 2 OK
4 iTunes Open 1 FAIL
5 Amazon Open 1 OK
6 iTunes Closed 1 OK
7 Amazon Open 2 OK
8 iTunes Open 2 OK
(I reported this to SS. Hoping they'll test and find the problem.)

Why cant itunes download songs from itunestore to my pc,windows seven,error msg says problem with connectivity,however the internet connection is working fine?

why cant itunes download songs from the itunestore,the download fails and thr error msg says check your connectivity,however the internet is connected and working fine.I did reinstall itunes

I have the same issue...I called Adobe and they said that Acrobat 8 is not compatible with Windows 7 ...so I tried installing the suite again without Acrobat and still the same issue....does anyone know if this issue is resolved by getting the new CS5 suite??? That is my only option it seems like...no one knows what's going on with the internet issue....even Adobe
HELP

TS1424 "Unable to Download Song" message in iTunes app on iPod Touch?

I did look to see if this question was posted anywhere else, but did not see it. So if it has already been answered, my apologies.
I am hooked up to the wireless, logged into iTunes, credit card good to go. Every time I go to download a song, it stops with "download error" and then another message pops up stating "Unable to Download song" and that it could not be downloaded at this time. I've tried downloading other songs and the same thing happens.

I've been getting this problem too, seems the album/song as noted is corrupted (I did stop it halfway into downloadign when I was in Spain and didn't have a ton of bandwidth). I just need to delete this error message.
As seen here: https://discussions.apple.com/message/18244258#18244258
Swipe the failing song horizontally to get the red Delete option, then delete.
So easy once you know, no?
Once that failed "in progress" download was deleted, I asked iTunes to re-download it and it went through just fine.

I downloaded the full Ultimate Christmas. I have a corrupt song. I have Windows XP so I can not use the iTunes Cloud. It says that is the only way to re-download songs now is via the Cloud. How do I get a uncorrupted version of my song?

I downloaded the full Ultimate Christmas. I have a corrupt song. I have Windows XP so I can not use the iTunes Cloud. It says that is the only way to re-download songs now is via the Cloud. How do I get a uncorrupted version of my song?
When I thing of the Thousands of dollars I have spent to get a 2000 song library and how Applle keeps screwing Windows users (no back-up of songs) I just think what a fool I was.

I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?

Downloaded song missing

I successfully downloaded a song and listened to it on my iPhone. I hadn't, since, synced back up with my computer so it did not get copied back to my iTunes. I'm not sure when it went missing, but I downloaded it on Saturday. Yesterday (Monday) was when I noticed it was gone. I didn't do anything with my phone between those times other than a basic charge, not attached to my computer. At one point yesterday it was being a little goofy about recognizing service/coverage (which it still is) so I shut it down and restarted it, but I'm not sure if it was missing before then or not. What can I do to get my song back?
ETA: I'm not just overlooking the song - there is nothing in my downloaded songs section in the WiFi iTunes app, and I recently (before installing the 1.1.1 update) had to restore my phone using the iTunes restore function which cleared out all of my music. I hadn't had a chance to copy it all back over, so on Saturday night I had 1 song in my library (the downloaded one). Now I have zero, so it's not just like I'm not seeing it or something.

Definitely contact the iTunes store.
As a general rule they will not allow for another download of a purchased song, but since all of this iPhone purchase stuff is so new I'm going to guess they will grant a lot of leeway in the beginning. Assuming you do get the song back don't forget to both back it up to your computer and back it up on writable media (because you cannot rely upon your hard drive, which will fail at some point).

Can't download songs/podcasts, -69 error message

I bought a song last week from the iTunes Store, and the download failed, saying:
"There was a problem downloading (song). An unknown error occurred (-69).
Please check that the connection to the network is active and try again."
Since it first happened I cannot download any podcasts, getting the same (err = -69) error message...
I've emailed apple, followed their tips and still no solution, and the follow up email basically said "chin up, and good luck"...
Can any of you guys help me!?

Can you download anything - like the free single of the week?
Check your internet settings.
Control Panel – Internet Options – Advanced
Check SSL 3.0 and TLS 1.0
Uncheck “Check for server certificate revocation (requires restart)”
Click okay
Many computers come pre-installed with Norton software (HP & Dell for example). If you have ever had any Norton/Symantec products on your computer they could still be blocking access to the store.

Error to download songs on 12 days of gift

I try to download song from 12 days Gift app in my iPad, but the download had failed. And the songs stuck on my Itunes app (Download tab). Can you help me with the solution ? Thank you

Try rebooting if you haven't already. This happened to me and rebooting seemed to kick start it in to action. So many more glitches with IOS 7 since greedy Apple have changed their products to suit the Chinese. Their focus has changes from Quality to Quantity.

Error occures when i try to download song on ipod

every time i try downloading a song i get an error and it wont dl to my ipod so i can listen to it

Hey, well i just went through the same thing. You need to sync your IPOD to your computer and iTunes. Then after thats done go to downloads and go to the bottom left side of the screen. It will say some like downloads that failed. Click it and it will restart them and fix them. So hope that helps.

HT201209 im trying to download songs from itunes to my pc, and then download onto my kindle fire and it keeps on giving me a error msg when trying to download songs on itunes?

im trying to download songs from itunes to my pc, and then download onto my kindle fire and it keeps on giving me a error msg when trying to download songs on itunes?

Sync Session Failed to Start iTouch iOS5: Apple Support Communities
iphone could not be synced sync session failed to start...: Apple Support Communities
rissaleui562 wrote:
it says" the ipod "klarissaipodtouch" could not be synced because the sync session failed to start

My Download always fails.Nokia Ovi Player

my download always fails. i can browse Ovi Music but when i click on download and i buy it my download fails.always.
please help.

Hi Richcss,
Many thanks for your comments and suggestions.
I last successfully downloaded music (to my home PC) with OVI Player v2.0.50727 on 4 April 2010 when I managed to download 12 songs in one evening. Nothing has changed since then (with regard to my DSL line speed, Internet service Provider, OVI Player version, router firewall settings, anti-virus software etc etc.), except the fact that I cannot download music without getting the frustrating "Download Failed" message.
I have sent my ISP traceroutes from my home router to music.nokia.co.za to see if they can help identify a bottleneck in my DSL connection to the Net which may be the cause of a lengthy timeout (in one or more of the hops) that could result in the failed download. I tried a traceroute to music.nokia.co.za when my home PC connects via 3G, but unfortunately my cellphone provider blocks traceroute calls.
Today, I tried to download songs at work (through a corporate firewall and proxy server) using Nokia Music v1.2.20226. The app wanted to update to the latest OVI Player version which I ignored. I successfully downloaded one new song.
This is the first time I tried downloading a song using my employer's Net connection, as I prefer using my home PC for such "non-work" related tasks. I then upgraded Nokia Music to OVI Player (v2.1.10304), restarted my work PC, configured the proxy settings (corporate proxy) and managed to successfully download a new song. I tried a traceroute to music.nokia.co.za from my work PC, but unfortunately our corporate firewall blocks traceroute calls.
The only conclusion I can draw from these tests is that the fault lies with my Internet Service Provider for my home DSL connection. I will contact them again for advice.

I used the "erase free space " option in disk utility and now my imac says the disk is full and wont let me download songs. please help!

i used the "erase free space " option in disk utility and now my imac says the disk is full and wont let me download songs. please help!

You could try repairing permissions with disk utility, I don't think you will have the option to repair the drive but you could verify it.
This may help you delete the files that DU made but did not remove when erasing the free space.
http://macosx.com/forums/mac-os-x-system-mac-software/317204-no-disk-space-after -failed-disk-utility-erase-free-space.html
When you get your SL disk it will not have the iLife applications, that would have been on the second install disk that should have been with the computer. I forget which version of iLife you will need for SL but I think it is this http://www.amazon.co.uk/Apple-iLife-Single-User-Mac/dp/B003XKRZES/ref=sr_1_1?ie= UTF8&qid=1409607702&sr=8-1&keywords=apple+ilife+11
A search of the forums will confirm or deny this.
As to whether a clean install will cure your problem, i.e. partition the HDD and install I would expect it to be yes, but there are no guarantees it is an old machine.

When i download songs from i tunes to i pod some songs dont play or they skip songs or they make 2 copies of songs what to do

when i download songs from i tunes library to i pod some songs dont play or they skip songs or they make 2 copies of songs what to do

*Skipping songs*
The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
You may like to try scanning the files with MP3 Validator which can find & fix some internal MP3 errors.
Some users have also suggested that completely removing all id3 tags and then replacing the information can be a solution. This can be achieved in iTunes by selecting an affected track, right/option clicking and using the option Convert id3 tags > None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
Personally I have found files for which these solutions don't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g. convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original files back onto the iPod.
tt2

My iPhone with iTunes match is extremely slow downloading songs, stuck on processing file

I have a 64GB iPhone 5, with iTunes Match enabled. Whenever I try to download songs to the phone, the songs will download very quickly, usually with 15 seconds, but then it will be stuck on Processing File for 15-20 minutes. This makes it very difficult to download large numbers of songs. I have been trying to download ~3000 songs since Friday and there are still 492 left after 4 days. Any ideas why the processing file action takes so long?
Internet speed: 15ms ping, 35mbps download, 11mbps upload
iOS version: 7.1.2
Capacity: 57.1GB
Available: 30.7GB
Thanks,
Randy

I'm trying to load ~20k songs onto my new iPhone 6 via iTunes Match, and I'm only about 1/20 along after two days
I can't even track the progress using the iTunes Store app since the app either crashes immediately upon launch or doesn't show the "Downloads" tab (if I reboot the phone, I'll see the "Downloads" tab once with a badge indicating the number of songs remaining, but after locking up the app for a few minutes, the "Downloads" tab disappears until I reboot again).
Instead, I get alerts every so often reporting "Unable to Purchase" as sync downloads occasionally fail. The only way I'm able to see that anything is still progressing at all is by going to Settings -> General -> About and observing the "Songs" number very slowly incrementing.
Meanwhile, I cannot update any apps since app update downloads appear to queue up behind iTunes Match syncs instead of being entirely independent.
I have been terribly disappointed with Apple's handling of iTunes Match.

Downloading songs failed

Similar Messages

Maybe you are looking for