Downloading stopped, downloading stopped

I have started downloading Mountain Lion X on my MacBook Pro 4 days back. The amount was also immediately deducted from Credit Card. But since then the icon is showing DOWNLOADING, but it is not progressing (still at 10-15 %). However, if icon is clicked, it is responding to PAUSED/DOWNLOADING, but not progressing. Any reason / answer / solution ?

http://www.apple.com/support/mac/app-store/contact.html?form=account

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