Downloading the latest iTunes software to my PC without getting an error message and losing access to my existing programme. anyone else getting this problem?
I get the message that the latest software version is available, when I download it I get an error message and lose access to my existing programme. The only way I can use iTunes again is to restore my PC to before the download. Any ideas out there?
See Troubleshooting issues with iTunes for Windows updates.
tt2
Similar Messages
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Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I downloaded the latest iTunes software update and it properly installed. But, I cannot close the update window showing it was completed and the blue completion bar is full but cannot cancel or close it either. Any ideas on how to clear that out and close the window. Tried to quit on both the big window and the software update title in the menu bar. No luck.
Tried that by shutting down via the power button only as the normal shutdown was nixed by the open window issue. It did not help. Found a very similar question in the discussions and it recommended "Force Quit". That worked and the update works normal and the window is gone. Thanks!
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After downloading the latest Itunes software, I can't connect any device to Itunes!
After downloading the latest Itunes software, I can't connect any device to Itunes. I am using windows 7!
i am using windows 8 and still can't find my iphone on itunes
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I have recently updated my iphone to 7.0.2, and i have also downloaded the latest itunes software but everytime i try to sync now, it tellms me to download th latest itunes software. What do i do?
Hi Azeem25,
Welcome to the Support Communities!
What version of Windows do you have on your computer?
You may need to update Windows first, and then try the download from the link below.
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
- Judy -
I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???
(Apologies for barging in, Steve.)
I'd also try the fixit from the following Microsoft document:
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled -
Hello, trying to download the latest iTunes software version, a pop up comes with a "invalid signature" message. Try to do download only with the same results. I can buy and download from iTunes but can't get the latest version?
Transfer Purchases = iTunes > File > Transfer Purchases
http://support.apple.com/kb/HT1848 -
When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?
I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net. I get error 651. I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up. I would like a work around.
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I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
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How to erase and install Snow Leopard 10.6
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problem with updated find my iPhone (FMi) app: when I attempt to open the FMi app, it tells me that I need to be a registered developer and run iOS7 to do so; is anyone else having this problem? I got the app as a regular update to my existing FMi app which worked great.
The problem is being reported in the news media, yes. Apparently someone at Apple jumped the gun and uploaded the update before it was ready. They'll probably issue another update shortly, I would expect, but you can go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If you have a backup copy of the older version of the app, remove the newer version, restore the old version to iTunes on your computer, and resync.
Update: Well, that was certainly quick. As of a short time ago, various sites are reporting that the Find My iPhone app is no longer displaying the previous error message. If it still is for you, delete it from your iPhone and re-download from the iTunes Store.
Regards. -
I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
I upgraded from Dreamweaver CS4 to CS6. but now when I want to upload I get "an TFP error occured - cannot make connection to host". I spent hours with the host technician and we cant find the error. I reinstalled DW4 and it connects to host perfectly. Anyone else seen this problem?
Mac OS 10.8.5
None of these issues are causing the error in DW CS6. We have double checked all of them and we have everything exactly right. Also I have exactly the same SiteSetup in DW CS4 and that works perfectly well. Could there must be factor in 6 that didn't exist in 4? Something that isnt in the SiteSetup but in some hidden dialog box ?
I can also upload to my host using Fetch, a third party FTP. And as I said DW CS4 works fine. So the problem is not with my host, its with DW CS6 in particular.Thank you Jon, that fixed it perfectly. You have saved me from going crazy. The only difference I see now is in "Server Name" it changed what I had entered (my ftp address) to "Remote Server"; which seems odd -- but it works! Although I know there maybe also some other dialog box I have never seen
Of course I saw that menu item "Import" and but I thought thats obviously not for me: "Why would I want to import an entire website?". I did not however see "Export the selected site" for thats only a tiny icon in the footer. However I would have thought the same: "Why would I want to export my entire website?".
An observation: I've seen this problem in a lot of Adobe software, the menu-names of items are obscure, non descriptive. What would be better would be for the menu names or popups to say "Export Site Setup settings" and "Import Site Setup settings" -
Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!
On all shopping sites, or only some? What happens when you try?
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My Ipad 2 will no longer synch with ITunes after I updated to the latest ITunes software. It says error OxE8000065. Does not recognize this IPod.I have rebooted both Ipad and PC and uninstalled /reinstalled Itunes software. Same problem.
Any suggestions?Riversedge18-
A web search for OxE8000065 finds an Apple help page, <http://support.apple.com/kb/TS3221>.
Another possibility is <http://support.apple.com/kb/TS1538>.
Fred -
When I try to sync my iPod touch it comes up with a message saying "iTunes was unable to load data class information from Sync Services. Reconnect or try again later". I have reconnected and tried again later numerous times and it hasn't worked! Has anybody else had this problem and knows how to fix it??? Help me!
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.
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