Downloading the same movie again

I think most here are honest and want to legally own their downloads. There are simply too many ways to get them illegally.
That said, I have a problem.
I purchased "Romy and Michelle's High School Reunion" (no comments from the peanut gallery please), and the movie downloaded fine. I was not charged for this purchase which I made with several other purchases. Now, it is downloading AGAIN. Next thing you know it will try to download yet again after completing the download.
I really wish there were either a better way to get in touch with a Apple representative human (one of those squishy objects we see every day) or at minimum, something less public, but here we are... I would like to pay for what I have on my iPod, but that doesn't seem to be the case. Nor do I think the downloads are over.
Ideally, I also wish iTunes would let me purchase media from other parts of the world. Aliz'ee, the Corsican/French singer is truly worth searching for, but I can't get the videos on my American version of iTunes. I have tried downloading iTunes from a French site, but it sent me to the American server, so I had no joy there. I know there WERE legal problems in Europe with selling across national borders, but those have been solved in Europe, so why not here in the U.S.? Or do I have to take a trip to Europe to fill my iPod with a really nifty chick in a cat suit? Should I just go with iPod tourism or what?
IBM Clone P4 150FSB Windows XP
IBM Clone P4 150FSB   Windows XP  

I think this post was forwarded to billing, because I have gotten billed for this. The download is finished and not showing up again.

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