Downloading to computer

I can no longer download pics to my computer, and I don't know why.  I uninstalled/reinstalled the driver software and it still doesn't work.  When the camera is connected, I turn it on, the screen says "BUSY" and there are three beeps.  After about five seconds, the camera seems to shut down or disconnect.  The EOS utility screen will not allow me to choose any option on the screen except "Monitor Folder."
I tried downloading using the Windows software, but it doesn't even recognize the camera as a device to download from.
HELP please!

Good. I think you are getting close to solving the problem. 
I would think its the USB driver of your PC that needs to be updated.
Also update the driver used for your camera from Canon's support > Download site.
Do that also make sure you have the right program assigned to handled JPG and report back if still you have problem.

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