Downloading Update Failed - Internal Module Error

Trying to update my Nokia 6630, and each time it completes the 25mb download before giving me the error.
Downloading update failes
Internal module error
Is this because my phone is a a Vodafone fone, and therefore locked by their software to some description? Or is it a more sinister (or simpler) error?

28-Mar-2008 01:07 PM
blue_panther9_9 wrote:
Could anyone help me with this problem
i've installed NSU and nokia pc suite(all latest..)
i've plug the my n95(v20), detected by PC suite...
i run NSU,, detected,,, and downloaded v21 firmware for n95 (112mb)..
after it finished downloading, when it try to install it.. it says
"Downloading update failed"
"internal module error"
maybe i didnt read the instruction about change profile to general..
i changed it to general, the problem still the same...
okay maybe after i didnt change profile there is some file left in my phone.. so i decided to soft n hard reset.... and i connect again... still showing the same problem, after it finished download...
so i used my other computer(maybe there is some problem with my vista), so i used my XP...
and it still showing the same problem..
i've used that msxml4 solution, but it still didnt work...
Please help me....
28-Mar-2008 01:07 PM
blue_panther9_9 wrote:
Could anyone help me with this problem
i've installed NSU and nokia pc suite(all latest..)
i've plug the my n95(v20), detected by PC suite...
i run NSU,, detected,,, and downloaded v21 firmware for n95 (112mb)..
after it finished downloading, when it try to install it.. it says
"Downloading update failed"
"internal module error"
maybe i didnt read the instruction about change profile to general..
i changed it to general, the problem still the same...
okay maybe after i didnt change profile there is some file left in my phone.. so i decided to soft n hard reset.... and i connect again... still showing the same problem, after it finished download...
so i used my other computer(maybe there is some problem with my vista), so i used my XP...
and it still showing the same problem..
i've used that msxml4 solution, but it still didnt work...
Please help me....

Similar Messages

Nokia Software Updater "internal module error"

Hi.
I'm trying to update a Nokia 5500 Sport from firmware 3.18 to 3.55 but I always get the "internal module error" after the download has completed. I looked at the log files located at "C:\Documents and Settings\All Users\Application Data\Nokia\Nokia Service Layer\A\Logs". I get the same error all the time, but don't understand why.
20:33:30.062 OnDataPackageSelected
20:33:30.093 CheckSimAndNormalMode
20:33:30.218 [ERR00037] Getting list of flash files fails [PAPI 0x84210019 'There is more than 4 flashing files for what the FileSubType tag is not specified.']
20:33:30.234 UpdatePhone: Run failed
Anybody has any ideas?
Regards Morten.Message Edited by mortennl on 14-Sep-200707:40 PM
Message Edited by mortennl on 14-Sep-200707:41 PM

I got the same problem.
Nokia 5500 Sport v3.14, trying to upgrade to 3.55. Keep getting the internal module error of which you speak.

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

very good. You also had posted originally on the Using Apple Support Communities forum (dedicated to "How do I use this forum and find My Stuff in it?"). I had already asked our gracious Hosts to move it to Using iPhone where it now resides and will likely get more prompt attention. In the meantime, you might consider browsing and/or searching Using iPhone for similar issues as your own.
best luck
CCC

INTERNAL MODUL ERROR IN N73 UPDATE SOFTWARE

Hi every body
i have nokia n73 and convert it in to music edition i update it to version 3.0649.0.0.31 and now when i want to update it to newer version that is ready in nokia update nokia software updater get this error : internal module error please help me abaut this error
thanks

This is the solution to your problem
/discussions/board/message?board.id=swupdate&message.id=8873
Nokia N95
V 20.0.015
0546553

Internal Module Error - When trying to Update N80!

When i try and update my N80 it Keeps coming up with Internal Module Error. Anyone any idea what the problem is?

Hi, I have the same problem. In another thread a user recommended me to uninstall Nokia PC Suite and then install only the Nokia Software Updater with the Nokia Connectivity Cable Drivers that come with it. I did that, and now I get the same "internal module error" immediately after it tries to recognize the phone. Could someone please help?
Thank you!!!

Software Update Failed. An error occurred downloading iOS 6.

I have been trying to get the latest software update on my iPhone 4S 16GB for a few days. All of my apps are closed, iTunes version is current, and no other apps need updating. I am on WIFI and I just backed up my phone again; however, the software update will not work. The "estimated time remaining" fluctuates by random amounts as it tries to update as well (it may say 1 minute, then 15 minutes, then 2, then 8 - regardless of what the blue progress bar shows).
Here is the error message I receive: "Software Update Failed. An error occurred downloading iOS 6." Throughout the day today, I've also received a message stating, "cannot find update" - or something similar (I can't recall it verbatim).
What is causing this? Please help with detailed instructions. Thank you.

Same problem...
Hi
Dont know if any one has had this issue but I could never update iOS on my ipad2.
IT has ios5.1.1 and every time I try to update to ios6 it gives me software update failed error.
THe software was downloaded fine and it did try to install but no luck.
ANy help on this pls.

"Software Update Failed. An error occurred downloading OS 5.1″

Hello,
I can not update my iPhone 4s to iOS 5.1.
I´m getting always "“Software Update Failed. An error occurred downloading OS 5.1″.
Do anybody know that issue?
Thanks

On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
8.8.8.8
and then you can download the update via itunes
dont forget to put the original DNS back after the download

"Internal module error" in NSU - fix offered here!

Just received this:
Dear updaters,
We have noticed some of you reporting the message "Internal module error".
When installing Nokia Software Updater, sometimes the Microsoft XML4 DLL silent installation fails. This problem can be resolved by manually registering DLL. Go to Start > Run > enter "regsvr32 C:\WINNT\system32\msxml4.dll" > OK > OK.
We apologize for the inconvenience.
Regards
The Nokia Software Update team
edit: solution updated.Message Edited by vandelay on 15-Feb-2007
03:38 PM
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

It worked absolutely fine,
Yes finally after a lot of effort and all the support from this site,, especially VAN...I have updated my phone firmware to the latest 3.0705.1.0.31
yups i am dammn happy and express my gratitude to the help extended by the nokia team. hey VAN thanks again .
now about the firmware i am sure there will be more updates to come depending upon the views of the people but just one thing that i wanna bring out,,
the option of exiting the music player from the equalizer was nice, which is not included in this firmware and hence becomes an issue of debate, i feel that it was a good option and should be included in the next upgrade of the firmware.
thx

"Internal module error" PROBLEM SOLVED ! ! !

At least in my case.
I tried to update my phone (Nokia E50, prod. code: 0536382) with NSU, but I always got the frustrating "Internal module error" message. I spent a whole afternoon trying. After several attempts without any success I accidentally discovered the solution. When the error message appeared again, I noticed, that the small USB icon right below the battery level indicator is gone - so is the connection. How to restore the connection? The NSU says, you should not disconnect the phone, so why the connection interrupts during the update? (I suppose that NSU does the download first and in the meantime nothing happens to your phone. During the download your PC may shut down the USB port to save power. When the download from the internet is done, NSU tries to upload the software to the phone, but there is no connection anymore.) After digging deeply through the Device Manager of my PC, I found an option that turns the USB port off after a while, to save power. That is where the connection goes away.
So, do the following:
1. Go to Device Manager;
2. Under Universal Serial Bus controllers find the USB Root Hub your phone is connected to (assuming you use a USB cable to connect);
3. Double click it and then go to the Power Management tab;
4. Uncheck the option "Allow the computer to turn off this device to save power."
5. Disconnect the phone, reconnect and proceed with NSU.
You should be able to update the phone successfully.
Good luck!

So far the "Internal module error" problem seems to be connection related.
Make sure, you have the Nokia Cable Connectivity Cable driver installed (the later the version the better), if you are using a cable. You may check it out in the Control Panel->Add or Remove Programs.
You also make sure you enter the right Product Code when asked. The following link may help you clarify the fog around the firmware version number:
http://www.noeman.org/gsm/showthread.php?p=104254
It seems there are several versions. Check out the differences and upgrade only if you need it.
As for the USB, in Device Manager got to Universal Serial Bus controllers, and double click every USB Root Hub. On the Power tab you may see the all the devices connected to the specific USB port. Let me know, if you find something out. Cheers.

Every time i try to download updates i get an error and told to restart my macbook pro. why? what to do?

every time i try to download updates i get an error and told to restart my macbook pro. why? what to do?

This is a rare error, so excuse me if I ask some basic questions:
1. Do you update your Apple software through the Software Update pulldown menu? If not, I'd suggest doing that.
2. Do you perform diagnostics? If not, you can perform a Permissions check by going to Applications/Utilities/Disk Utility and running it.
3. Do you perform other diagnostics? Download Onyx to your Mac, and perform a full diagnostic on your machine. You'll need to reboot.
4. Have you tried to download updates individually from Apple? Not the perfect solution, but there's a good chance it will work.
5. Have you used Terminal? If you go to Applications/Utilities/Terminal, type "sudo softwareupdate --install --all", and enter. Software Update should work.
6. If all fails, consult help at your Apple Store, if there's one nearby.

Itunes new update failed with an error R6034

Itunes update failed with several error R6034

Follow the directions of tt2 in: https://discussions.apple.com/thread/5822086

Can not download updates for photoshop 7. error 21:120

can not download updates for photoshop 7. error 21:120

We cannot know. You need to provide exact system info and the exact error text. And it sounds like you are actually referring to PS Elements 7, right?
Mylenium

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update. Post the log text, please, not a screenshot.
If there are runs of runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

Source URL mis-configuration - "Request to download update failed errors"

If you are getting the following error when trying to download patches:
Request to download update 123456-01 failed. Update download
requests are not possible since the signing certificate is not valid.This can be caused if the patchpro.patch.source has been incorrectly defined without a trailing slash either in the configuration file or supplied as a parameter to the smpatch command. For example, a user may have defined;
https://getupdates.sun.com/solaris
Instead of;
https://getupdates.sun.com/solaris/
This issue has been raised in change request 6396877 and should be resolved in future version of Update Connection to append the trailing slash to the source.

I just can't replicate this in my lab environment, and I am thinking that this is some sort of collateral damage done by the July patch applied by the customer that breaks SQL replication and also causes WSUS Sync issues. We didn't ever remove that
patch but instead implemented the SQL workarounds but this may just have resolved 'some' of the issues the patch caused. The annoying thing is that the day we implemented the workaround and proceeded to uninstall/reinstall WSUS and resync SCCM, Microsoft
released the updated version of the patch later that day (UK time) - wonderful timing.
My Personal Blog: http://madluka.wordpress.com

Downloading Update Failed - Internal Module Error

Similar Messages

Maybe you are looking for