Downloading updates to iTunes loses all informatoin

How do I make it so I can download the newest version of iTunes without it deleting playlists, song information, etc?

I have the same issue. Can anyone help? The last update made me lose all my music and I had to do all kinds of things to recover. This time my playlists and my "Purchased" list is gone...

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  • Ok. so I updated to iOS 5. Downloaded it from iTunes and all. But in the middle of installing the iOS, i fell asleep. not knowing my computer was at a low battery charge my computer shut down. I did a DFU already but i'm not sure if it the os is complete.

    Ok. so I updated to iOS 5. Downloaded it from iTunes and all. But in the middle of installing the iOS, i fell asleep. not knowing my computer was at a low battery charge my computer shut down. I did a DFU already and it worked but i'm not sure if it the os is complete. Is It??

    Restore to factory settings. That will use the latest iOS and then restore from a backup.
    Never, never, never attempt an update/upgrade on any portable computer device without plugging it into its AC charger.

  • I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original com

    I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original computr

    Go to www.ecamm.com and d/l PhoneView.
    To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place.
    With PhoneView you can take the content from the device to the iTunes library.
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  • Trying to download update to iTunes in Vista but get Windows installer error. How do I update?

    Trying to download update to iTunes but get Windows Installer error.  How do I correct?

    many thanks.
    "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor."
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • TS1369 since downloading updates for itunes I get MSVCR80.dll error message every time I try to access itunes?

    Since downloading updates for itunes I get MSVCR80.dll error message every time I try to start i-tunes. can anybody help please.

    Hello aristilus2,
    Thank you for the details of the issue you are experiencing with iTunes.  I suggest removing and reinstalling iTunes for the issue you described.  The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Recently received msg to download update to iTunes.  When I did got message file MSVCR80.dll was missing.  How do I get it back

    Recently received msg to download update to iTunes.  When I did got message file MSVCR80.dll was missing and update had failed.  Now I can't even open iTunes.   How do I get the file back

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99431)

  • ITunes loses ALL infomation

    Every now and again my iTunes loses all infomation, this isnt a huge problem as i can just import it all again, it's just starting to get very annoying. Anyone know what could be wrong/how to fix it?
    Thanks
    Billfred51

    Welcome to AD!
    Vaio users worldwide have been seeing this problem. Some Sony software causes a conflict with iTunes. You need to set the Sony Content Folder Watcher to leave the iTunes folder alone.
    Looks like Sony may have put out an update for that in Asia:
    http://www.sony-asia.com/support/faq/300917/productcategory/itpersonalcomputer
    Contact Sony to see if they have a UK update.

  • A update to iTunes deleted all my playlists. How do i get them back

    A update to iTunes deleted all my playlists. How do i get them back? I have a windows 7 operating system.

    No, they aren't sold anymore. If you have a backup you could restore them from it.

  • HT4561 if i update will i lose all my stuff on the computer

    if i update will i lose all my stuff on the computer eg pictures videos

    karun5 wrote:
    if i update will i lose all my stuff on the computer eg pictures videos
    If you upgrade from 10.6 to 10.7/10.8 yes there is a risk you can lose your files if something goes wrong requiring a erase and install to fix it.
    Your PPC programs will not work in 10.7/10.8
    Mac's earlier than a Early 2011 machine shouldn't really upgrade to 10.7/10.8 due to slow performance issues.
    If you Software Update from say 10.6.3 to 10.6.8, there is less risk, but possible.
    You should make backups regardless, a 10.6 clone and extra copies of files on a external drive.
    Most commonly used backup methods

  • HT1338 trying to download update for iTunes and keep getting the following   An error occurred while installing the updates.(103

    trying to download update for iTunes and keep getting the following   An error occurred while installing the updates.(103

    Try to download direct from here.
    http://www.apple.com/itunes/download/

  • If I download a new iTunes will all my stuff on my iPhone go on to the new iTunes

    If I download a new iTunes will all my stuff on my iPhone go on to the new iTunes

    No. If your library isn't already on your computer downloading the latest copy of iTunes won't correct that. Ideally you would Migrate your iTunes library from your previous computer, or see Recover your iTunes library from your iPod or iOS device if that is no longer possible.
    tt2

  • I have collected alot of music over the years and the new update will delete all my music.  I have puchased a new computer about a year ago so the previous music that I have is not available.  Is there anyway to get the update and not lose all my music

    I have collected alot of music over the past couple years and the new update for the itouch says that it will erase all music and videos on the ipod.  Is there anyway to do the update and not lose all my music or is there a way to take all the music off my ipod and store it on my computer to put back on after the update?  Any help

    ... I have had numerous computers over the past years
    Let me guess, you have had numerous Windows computers, all of which crashed or became worthless virus-ridden junk. Happens every day, yet people think Macs are expensive.
    Anyway, you are going to need the assistance of third party utilities to extract your iPod Touch's content. See wjosten's procedure here:
    https://discussions.apple.com/docs/DOC-3141

  • HT4623 I downloaded update with itunes and now all I see is itunes logo and arrow to a plug

    I downloaded an update with itunes and now myiphone is black and only shows itunes logo with an arrow and plug.  no phone tried holding down on off still black  please help I need this phone

    http://support.apple.com/kb/ht1808

  • ITunes will not download update (either iTunes versions or iPhone software)

    Need some help with a connection problem. iTunes will not fully download either an iTunes update or the iPhone software update. I am quite sure the problem is the wireless connection but I don't know how to solve.
    I am running Belkin Wireless N networking with Windows XP Media Center with all updates and iTunes is the only place I have an issue. If I run a hard line to my router and hook to the LAN card, all downloads work fine. If I try to use the wireless, I get this message when I try to get the iPhone software update. "There was a problem downloading the software for the iPhone "XXX's iPhone". The network connection was reset. I get the same message when I try to download an iTunes update.
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    Thanks for the help.

    I have updated the firmware on my router, reinstalled the driver for the wireless in the PC, cleared all temp files and cache. I got iTunes to update itself. However, the 3.0.1 iPhone update will not get fully downloaded before the connection resets. I tried it 3 times last night and got to 260M the 1st time, 220 the 2nd time, and 10M the 3rd time. Is there a direct weblink to the iPhone software update that I could try to get with a browser?
    Thanks

  • I updated my itunes now all my music is distorted

    I recently updated my itunes and now all my music has this high pitch distorted sound. Is my music ruined or is this just an update glitch?

    Try resetting ..
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    If that didn't help, if you have a computer, place the iPod in recovery mode to restore.
    iOS: Unable to update or restore
    Otherwise you may need to take the device to an Apple store or Apple certified repair provider.

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