Downloading/Volumes/Firefox/4sll=Su.doc.part because unknown error occured.

When I try to download info from another e-mail the above info appears in a box. I don't understand what it means or how to retrieve the info. What is happening?

I am often getting this kind of error, although I believe it's less frequent with Firefox 4 than with the previous version. I do not know a proper solution, but I have noticed this:
* If I simply try to re-download, it will fail again.
* If I clear the list in the download window, I can download the same file without any trouble.
I believe the problem may be related to the antivirus software. The file is downloaded completely, and instead of moving it to the final position Firefox gets confused and deletes it.

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