Downloads disappear into the ozone

Desktop J3000 115 - Windows Vista Home -  Norton Security
I have developed this problem in the last two months. I try to download files, anything from a jpg on hotmail to a service patch. It tells me it's downloading, gives me the time remaining bar and al lthat, says it's going to a temprary folder (or where I have assigned it to go), the bar message dissapears and the file is....NOWHERE. It seems to disappear. It does not appear in a folder I assign it to. There is nothing in my temporary folders. I havebeen messing with this for a couple weeks..I can not figure it out.
help ?

try removing norton and start downloads then if its sucessful surely there s a problem with norton
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
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I am a volunteer here. I don't work for Lenovo

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