Downloads from CC freeze and will not complete...
I am currently waiting for someone to assist me via chat, but since that doesn't seem to be happening any time soon, I thought I'd try this as well.
I am trying to download Illustrator and Photoshop via creative cloud. It won't even get passed 37% on illustrator before it freezes and my internet stops working. Any idea why?
It also seems to start off incredibly slow, as in it took something like 10+ minutes to get to 2%. I've never had a problem with my internet doing this before so I am confused.
Starting to think Creative Cloud is as awful as I have read about. I took a chance hoping it'd be a good change but so far it has been nothing but problems!
Ambermabe84 what type of network are you using? Are you connected wirelessly? Is it a managed network? Finally which operating system are you using?
Similar Messages
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I have downloaded OS X Mavericks three diff times. Deleting each copy prior to download. It will not install over the latest Mountain Lion. Continually says I must have downloaded a corrupt or bad copy. It cannot verify the file.
What info is needed to help solve this and I will submit it.
Many thanks,
PaulWhat kind of network are you on? Home network or corporate? Sometimes corporate network can have proxy servers or other things that could corrupt the downloads.
Others here have noted they have issues if their system is set to something other than English. What language is your system set to? Off chance on this one but I seem to recall seeing something so I figured it woudln't hurt to mention. -
I have a handfull of songs in my library that are not showing up bold like the other songs. When I click the icon to download from the cloud nothing happens and they will not load onto my ipod. When I look for them in the purchased area they show up as purchased and downloaded.
Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
Why did the movie I rented from iTunes freeze and will not download?
I just rented a movie from the iTunes store and downloaded it. The download completed and I began watching the movie. Over an hour and a half into the movie it froze and now says an unknown error occured while downloading (even though no error message displayed before starting the movie) . Why is this? How do I get a refund or have the movie download properly? My connection is great just fyi.
As I mentioned in the first post. It shoudl be in the videos app.
Itunes is only the itunes music and video store. Nothing is stored there.
You need to open the videos app.
Have a look at the manual:
iPad User Guide (For iOS 5.1 Software) -
the progress bar on the Yosemite installation is stuck about a third in. Has not moved for eight hours. This is a brand new computer. Has any one had this problem. I can't contact Apple online support as they need a serial number. I can't get the serial number because my computer doesn't work now!
Look at the bottom of the MBP. There should be the serial number in very small print.
http://support.apple.com/kb/HT1559
Ciao. -
Mavericks 10.9.1 keeps erring during the download and will not complete. What do I do?
Mavircks 10.9.1 keeps erring during the download and will not complete. What do I do?
Get the official version of Firefox here: http://www.mozilla.com/en-US/firefox/
As long as you '''''don't''''' select the option to '''Remove Firefox personal data and customizations''' when you un-install that "Yahoo version", you won't lose anything. -
IPhoto 6.06 freezes and will not quit
iPhoto freezes and will not quit each time I open it. I recently upgraded to 6.06 but the problem remains. My photo library is just over 3GB.
What should I do?Those gray squares with the "!" in the middle indicates that the library has lost the link to the original files. It can be caused by moving or renaming files/folder in the iPhoto Library folder via the Finder or an interruption of some sort while the Library6.iPhoto database file is being written to.
Since you've tried rebuilding the library without success you'll have to start over with a new library as follows:
Creating a new library while preserving the rolls from the original.
Move the existing library folder to the desktop.
Launch iPhoto and, when asked, select the option to create a new library.
Drag the Originals folder from the desktop into the open iPhoto window.
This will create a new library with the same rolls as the original library. However dates on the rolls may be different but can be edited as you would the roll title.
Once this is completed you can delete the Originals folder from the desktop and the iPhoto Llibrary folder. If desired, you can keep the older library folder to try other fixes on it.
In the future I recommend you make a backup copy of the Library6.iPhoto file after each import and after doing a lot of editing and organizing in the library. Then if you experience a similar crash all you need to do is replace the damaged database file with the backup copy and you'll be back to the same place in the library as when you make the backup. See the tip at the end of my signature.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file. -
Windoes 7 64bit
I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.
I have tried both uninstalling the software and reinstalling it, I have tried to run the software in safemode, and I have tried to change the Quicktime settings to see if that helps.
Nothing has worked. It always does the same thing, where it freezes the moment I tell it to "play".
I have tried to use my other computer instead, going through the same process and I got the exact same result where it freezes.
Therefore it has to be something to do with the software, because the computers use different graphics cards, yet it responds the same.Hi Canon-Thought!
I have an article here for you that deals with this exact issue. You may have already completed many of the steps that this article will suggest, but look over it to see if it suggests something you haven't already tried:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Also, I suggest paying close attention to the list of programs that you would need to uninstall, in order, so that you can fully uninstall iTunes and all related components from your computer. If those programs and steps are not followed exactly, you may end up with issues using iTunes.
If this issue only happens with one singular movie, you may need to report that there is an issue with your purchase. We have an article for doing that, and it can be found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I am trying to send items to the Trash but it is continually running and will not complete.
I am trying to send items to the Trash but it is continually running and will not complete.
Relaunch the Finder, then from the Finder menu bar, select
Finder ▹ Preferences... ▹ Advanced
and uncheck the box marked
Empty Trash securely
Try again to empty the Trash. -
FireVault Encryption has paused and will not complete on new Macbook Pro. How do I get it to complete?
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
My iPhone adobe reader for iOS6 is stuck in update state and will not complete updating any ideas?
My iPhone 4 adobe reader for iOS6 is stuck in update state and will not complete updating should I uninstall and reinstall the app?
The update process is handled entirely by iOS and unfortunately, there isn't anything the Reader can do during this process to prevent "stuck updates". Generally, we don't recommend uninstalling unless you have to because uninstalling will delete all of the PDF's in your documents!
Here are some steps that work for most users:
1. Make sure wifi and/or cellular data are turned on
2. Test to be sure your internet connection is working by opening safari and browsing to a website (like www.adobe.com).
3. Single tap the app’s icon on the home screen and it will pause the download. Now go back to the iTunes Apps store, switch to the “Updates” screen and click “Update” to resume the download.
4. If this doesn't work, go to Settings -> iTunes & App Stores and tap the Apple ID to sign-out. Restart the iPad, go back to Settings -> iTunes Apps Store and sign-in. Tap the waiting icon to update the app.
Please let me know if this helps! -
When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do
Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.
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I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will randomly shut it down and turn the phone off totally (even if it is charged.) It will not charge properly, it has to be in a exact position to charge and even then go's off and on. I thought this my be my charger but the charger works fine on another phone. it will not allow texts to come through properly and sometimes will not not let me ring people it just freezes and i have to turn it off and on a couple of times in order for it to work. it will not let me update apps and the silent button is not silent it still go's of on ringer.The keyboard will freeze up not allowing me to type anything. It wants me to pay £126.44 for it to be repaire when i have nothing to do with why its not working!
That is correct.
That is the price of a replacement iphone once your iphone is outside of the warranty period -
I PUSH TO UPDATE AND IT IS HUNG IN THE MIDDLE AND WILL NOT COMPLETE
On my IPAD 2 I started the UPDATE and is hung in the middle and will not complete. Bob Hopkins What did I do and I do not all the question you asked
<Edited By Host>What is showing on your iPad's screen ?
If it's on the progress bar which hasn't moved for a while then try a soft-reset and see if that gets the update to complete : press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should reappear and it will hopefully boot up properly.
If it doesn't then try recovery mode and restore to your backup : If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If it's showing something else ... ?
(For info you are talking to fellow users here on these forums, not iTunes Support nor Apple.) -
Firefox often freezes and will not close; also cannot open bookmarks
After operating normally for a few minutes firefox freezes and will not allow me to open legitimate pop-ups or access another website.
At the same time my bookmarks folder will not open.Which security software (firewall) do you have?
Did you check the Firefox rules and make sure that is doesn't block Firefox?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
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