Downloads in wrong account
Hey guys, so i mistakenly bought a tv series on the wrong icloud account on my iphone which downloaded to my mac. Then i signed into the correct account in itunes on my mac and the tv series began downloading again. However, when i try to view it on my apple tv, it will not play and when i try to download it on my ipad, it asks me to sign into the incorrect account. How can this be rectified?
Many thanks,
acook59
See:
*[[/questions/889958]]
*[[/questions/882443]]
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Hi,
IMAP (from gmail stopped) working few days ago but just on my PC (running Windows 7). I can still send email, but I can't receive emails on gmail and Thunderbird doesn't want to copy the message to Sent Mail folder after sending it. Thunderbird works just fine on my laptop and on my android phone on the same network, so it can't be due to my ISP or wrong pass or email coz they haven't been changed, I've checked, I logged in my gmail acc from Firefox without any issues.
My Thunderbird settings are:
For IMAP
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For SMTP
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I've also tried to disable my antivirus (Nod32) and winows firewall... but that didn't help either. If I switch to POP,... it works, but I want to use IMAP not POP.
...and I don't have 2 step verification.
I just keep getting the message:
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EliI am downloading multiple gmail accounts using pop without issue. So we need to look further.
Do you get any error messages? -
I purchased an album a while ago and just got a new ipod so i downloaded all my purchases, and it all downloaded, but it downloaded the wrong songs. It says on the title that it is the correct song, but the audio is a completely different album. any help?
If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account. -
Popup asks me to sign into Icloud w/ wrong account name
I just recently did the update of IOS7 on my iphone 4. Now my iphone 4 has a continuous, never ending pop saying "Sign in to iCloud", HOWEVER, it keeps asking me for the Apple ID password for the wrong account. Everytime I put in my password, it doesn't match because I can't change the account to the correct account.
I've googled this and I've tried shutting off Imessage, I've tried shutting off Icloud, I've tried deleting the Icloud account, I've tried going to the App store to make sure there were no downloads pending, I've tried shutting off Face Time, and I've also tried changing the account back to the original/correct account but it won't work!!!!!!!!!!!!!! I use this phone for work and I CANNOT make calls, check emails, check messages, etc. w/ this continuous popup. I need a fix yesterday!!!!!!!!!!To fix this on IOS 7, in a web browser (I'd recommend one on another device) go to appleid.apple.com and log into your current Apple ID (not the one that continues to appear for iClould) by clicking on "Manage your Apple ID". Once successfully in to your account, click on Edit your Apple ID & Primary email address. Change the Apple ID to one appearing in your iCloud prompt. It's okay if this is an e-mail address that you no longer have access to as this is a temporary step and does not actually have to be verified.
Once you've changed your Apple ID to the one appearing in the iCloud prompt reset the phone.
When prompted, enter what was your current Apple ID's password when prompted by iCloud. This should allow you to get past the password loop and you will now want to delete the iCloud account. I would suggest answering the prompt to Delete but keep data the data on the device. Once you've done this go back to your web browser and log into appleid.apple.com. Change the Apple ID & Primary email address we just changed back to the Apple ID that you would like to use for iTunes and iCloud and save it. Now you must verify the Apple ID you would like to use going forward so make sure you are using a valid e-mail address.
At this point you can use it to log into iCloud with your new Apple ID on the IOS 7 device and you should be good to go. -
I wrongly downloaded the wrong icloud account onto my new iPad mini when setting it up and need to know how I can cancel this as it's already loaded on?
Hi jillandjohn,
Erase the device and restore it from the correct iCloud backup:
Go to Settings>General>Reset and click on Erase All Content and Settings (this will erase your phone so you can start from scratch)
Then follow the instructions in this article to Restore from iCloud backup:
http://support.apple.com/kb/ht1766
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GB -
APPLIED ITUNES GIFTCARD TO WRONG ACCOUNT
please please help me i accidentally applied the 50 dollar gift card to the wrong account, my old itunes account to be exact. wasnt paying attention to the e mail address in i tunes and applied the 50 to the wrong account what can i do now?
Is this you?
nicola81
Someone hacked into my account and spent my gift voucher!!! How do I report this???
https://discussions.apple.com/message/15539659#15539659 -
Two of my mail servers that I manage are delivering mail to the wrong account
for example some emails sent to say [email protected] are ending up in [email protected]
If you look at the header sam is not a recipient nor is she a forward in aliases
any help would be greatfully recievedThese are possible causes for an e-mail to end up in the wrong place:
-additional shortnames in WGM
-forward set in WGM
-a .forward file in the user's mail directory
-an alias in /etc/postfix/aliases
-an alias in /etc/postfix/virtual
-a sieve script
-a bcc
-a catchall account
-an autoforward by the original recipient
Hope I didn't miss any.
You should check all these possibilities. If you still need help, post relevant log entries and the unmodified output of postconf -n -
I amm also having mail going to th wrong accounts, luckily it is only happening to few out of 170+ accounts.
Pterobyte- I seen your suggestions on the other similiar post and cannot seem to find anything wrong in those areas.
I am enclosing current postconf & smtplog for your info.
Let me know if there is anything else you need.
Last login: Mon Oct 30 15:00:59 on console
Welcome to Darwin!
Skilster:~ admin$ postconf -n
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
messagesizelimit = 0
mydestination = $myhostname,localhost.$mydomain,localhost,mail.skilonline.com,skilonline.com
mydomain = skilonline.com
mydomain_fallback = localhost
myhostname = mail
mynetworks = 192.168.10.250/32,65.66.91.249,127.0.0.1/32,192.168.4.0/24,192.168.1.0/24,192.1 68.2.0/24,192.168.3.0/24
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdclientrestrictions = hash:/etc/postfix/smtpdreject
smtpdpw_server_securityoptions = login
smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
smtpdsasl_authenable = yes
smtpdtls_keyfile =
smtpduse_pwserver = yes
unknownlocal_recipient_rejectcode = 550
Skilster:~ admin$
Oct 30 15:08:47 Skilster postfix/cleanup[787]: 80990E5F489: message-id=<20061022212104.93FE620CD54@mail>
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: mail for [127.0.0.1]:10024 is using up 4001 of 4179 active queue entries
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: you may need to reduce smtp-amavis connect and helo timeouts
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: so that Postfix quickly skips unavailable hosts
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: you may need to increase the main.cf minimalbackofftime and maximalbackofftime
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: so that Postfix wastes less time on undeliverable mail
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: you may need to increase the master.cf smtp-amavis process limit
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: please avoid flushing the whole queue when you have
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: lots of deferred mail, that is bad for performance
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: to turn off these warnings specify: qmgrclog_warntime = 0
Oct 30 15:08:47 Skilster postfix/pickup[66]: BC96AE5F48A: uid=27 from=<[email protected]> orig_id=03CF9A19CEA
Oct 30 15:08:47 Skilster postfix/cleanup[777]: BC96AE5F48A: message-id=<[email protected]>
Oct 30 15:08:47 Skilster postfix/qmgr[67]: 28868E5BFB4: from=<[email protected]>, size=2651, nrcpt=3 (queue active)
Oct 30 15:08:47 Skilster postfix/qmgr[67]: 28877E51AD7: from=, size=3928, nrcpt=1 (queue active)
Oct 30 15:08:47 Skilster postfix/qmgr[67]: 28877E56F87: from=<[email protected]>, size=1672, nrcpt=13 (queue active)
Oct 30 15:08:47 Skilster postfix/pickup[66]: E3D88E5F48E: uid=27 from= orig_id=03CFEA2EE0E
Oct 30 15:08:47 Skilster postfix/cleanup[782]: E3D88E5F48E: message-id=<20061027025516.2F93A90A4A9@mail>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 2887EE50216: from=, size=3754, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288B2E5E899: from=, size=4429, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 1F16CE5F492: uid=27 from= orig_id=03D019FE1A7
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288BDE4A388: from=<[email protected]>, size=2147, nrcpt=6 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288D4E4D52A: from=<[email protected]>, size=1585, nrcpt=5 (queue active)
Oct 30 15:08:48 Skilster postfix/cleanup[787]: 1F16CE5F492: message-id=<20061027095250.C308295642D@mail>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288D7E58445: from=, size=4019, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28909E4EE47: from=, size=4369, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 52EE5E5F493: uid=27 from=<[email protected]> orig_id=03D0BA2A565
Oct 30 15:08:48 Skilster postfix/cleanup[777]: 52EE5E5F493: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28928E5E8E8: from=<[email protected]>, size=2285, nrcpt=9 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 774A7E5F494: uid=27 from=<[email protected]> orig_id=03D0BA4DB9D
Oct 30 15:08:48 Skilster postfix/cleanup[782]: 774A7E5F494: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28930E5CDD9: from=<[email protected]>, size=1953, nrcpt=2 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 8F19CE5F496: uid=27 from=<[email protected]> orig_id=03D0EA0B1AE
Oct 30 15:08:48 Skilster postfix/cleanup[787]: 8F19CE5F496: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 2896CE4F622: from=<[email protected]>, size=2669, nrcpt=6 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 9B98EE5F497: uid=27 from=<[email protected]> orig_id=03D10A15914
Oct 30 15:08:48 Skilster postfix/cleanup[782]: 9B98EE5F497: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 2897BE4D773: from=, size=4071, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 289AAE4E89C: from=, size=4309, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: B375BE5F498: uid=27 from=<[email protected]> orig_id=03D16A488A8
Oct 30 15:08:48 Skilster postfix/cleanup[787]: B375BE5F498: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 289B4E51D1F: from=, size=4524, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 289C3E5E56E: from=<[email protected]>, size=1512, nrcpt=3 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28A26E4C8E0: from=<[email protected]>, size=2012, nrcpt=10 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: C9531E5F499: uid=27 from=<[email protected]> orig_id=03D1EA4D844
Oct 30 15:08:48 Skilster postfix/cleanup[777]: C9531E5F499: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28A58E4CCC0: from=<[email protected]>, size=2193, nrcpt=4 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28A74E510AE: from=, size=3944, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: E1433E5F49A: uid=27 from=<[email protected]> orig_id=03D219EE5EA
Oct 30 15:08:48 Skilster postfix/cleanup[782]: E1433E5F49A: message-id=<[email protected]>
Oct 30 15:08:49 Skilster postfix/qmgr[67]: 28A83E50BA2: from=, size=5396, nrcpt=1 (queue active)
o.com.tw>, relay=none, delay=5097, status=deferred (delivery temporarily suspended: host mx2.mail.tw.yahoo.com[203.188.197.10] refused to talk to me: 453 Mail from 65.66.91.249 not allowed - [90])
Oct 30 15:09:48 Skilster postfix/qmgr[67]: 2FE66E5EE43: from=<[email protected]>, size=2077, nrcpt=2 (queue active)
Oct 30 15:09:48 Skilster postfix/pickup[66]: 265E0E5F8D7: uid=27 from=<[email protected]> orig_id=04806A06335
Oct 30 15:09:48 Skilster postfix/cleanup[835]: 265E0E5F8D7: message-id=<[email protected]>
Oct 30 15:09:48 Skilster postfix/qmgr[67]: 2FE9BE4EDC0: from=, size=4463, nrcpt=1 (queue active)Jeff:
I have gotten hostname as you suggested, and thus far seen one Helo failure prior to that, so thanks for the tip.
The queue is running like 150k to 170k, I've got content filter off right in order to isolate problems.
This wrong account issue is causing some severe creditability issues with this server as you can imagine.
Thanks for the help. -
I put credit on wrong account. How can I move it to my other account.
I Put credit on a wrong account , now when I buy try n buy gems it says I cant cause I got the app with was brought by another apple I'd
If you've only just redeemed it and not spent any of it then you can try contacting iTunes Support and see if they will unredeem the card or transfer the amount to a different account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have 4 email accounts in apple Mail. My mail is sending from the wrong account. even on "reply" it sends from a different account. I have 3 gmail accounts and one exchange server account. I choose which account to send from and it still sends from the same gmail account. Help.
I HAD two accounts because of this problem. I completely removed the problem account from the Apple Mail client. Guess what is happening?? That's right - Mail is still sending from the other account that no longer exists on my computer, and I have absolutely no idea how this is happening. This is incredibly frustrating. When a recipient chooses to reply to my message, quite often I won't get it now because it is going to the other account that has now been deleted from my system. COME ON APPLE!!! WHAT'S THE DEAL WITH THIS???
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IPhone delivering email to wrong account?
Greetings! Just picked up an iPhone over the weekend and most everything is running smoothly...except for one thing...
Just to see how things would go, I added four email accounts to the iPhone...two GMail, one RoadRunner and the one through my work (POP3, non-Exchange, set up here on my home laptop with no problems) I didn't receive any errors during setup or when sending or receiving email...at least none that I can see. As a test, I sent an email from one of my Gmail accounts (from my laptop) to my work email, and the email was delivered to my iPhone...but not to my work account. It was delivered to the "default" account...which wasn't my work account.
Is this how it's supposed to be working...everything delivered to one inbox?
A bit of additional info...I deleted and readded the accounts three times, so it wasn't just a one-time problem. The last time, I deleted all of the email accounts except my work account...and now nothing is being delivered to my work email account, so I have no idea what is going on there.
Any ideas...or education (in case I"m misinformed on how the mail accounts work on the iPhone) would be greatly appreciated.
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Message was edited by: snarkwifeAlrighty...here we go.
I have the same result whether I'm on wi-fi or EDGE. I've been on wi-fi all morning and just tested on EDGE before posting this reply. I also confirmed via our webmail access there are indeed, three emails waiting to be downloaded.
All accounts have been deleted except for work. I checked my account settings in Entourage and neither required SSL, so I set the iPhone account's SSL requirements to "Off" for both outgoing and incoming.
I think this might be the problem...but then it would raise another issue. The SMTP server does require authentication, and I entered both my username and password in the Outgoing Mail Server settings. In Advanced, I selected "Password" for authentication...and here's the weird thing...it keeps reverting back to NTLM after I exit out, try to receive and then go back into the settings.
This isn't QUITE driving me nuts yet...but close.
Thanks!
Message was edited by: snarkwife -
I have two Apple IDs, I put my Itunes card on the wrong account. Is there a way to move the balance from one account to the other?
No.
(69569) -
ITunes album artwork - how can I stop iTunes downloading the wrong artwork?
I was delighted to see that in the upgraded iTunes there is a facility to download album artwork using, I presume, much the same methodology as downloading track listings.
While my experience of downloading track listings has largely been OK - save for the odd niggle; my experience of the artwork function has been appalling.
Firstly, any release that is territory specific, e.g. UK only, or compilations, downloads the wrong artwork or no artwork at all. But also, the wrong artwork is attributed for classic albums by established acts. E.g. Genesis' Duke, downloads the artwork for Three Sides Line. Also, I have two Led Zeppelin albums and in each case, the art work downloaded was for the cheesy tribute group DREAD Zeppelin!!
Can anyone from Apple comment on this?
Also, if I manually insert the correct artwork; will this be overwritten if in the future I scan for updated artwork across my music collection? I have 65GB+ music on my hard drive, so that is an awful lot of album covers to get through!
Thanks,
AManually added album art will not be overwritten.
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When I send an email with Mail, I often confuse the account which I'm using. The result is that I send a message with the wrong account! Is there a way to avoid this (for example a reminder before the email is sent)?
Hi, thanks for the answer, I did that already. Unfortunatly this doesn't help me at all, as I often forget to check the menu. For me composing the message is writing the text, the subject, the person to who is addressed and than press "send".
I often forget to check the "from", and this is a problem because the software select itself one of the accounts.
Isn't there a way at least to put as a default a blank field instead of one of the accounts? or an account which doesn't work so if I forget to specify the "from" I will be rnotofied that the message can't be sent.
I guess this could be a rather common problem for many people!
Thanks
Sergio
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