Downloads say FF4 is there, but FF screen says I need to download it

I've got a macbook and have downloaded FF4 - it says it is saved in my downloads, but my firefox icon at bottom of screen only brings up previous FFversion which keeps telling me about the new one i.e. 4.
I am very untechnical, so if I need to do anything else, please explain very simply and step by step. I am not good with IT.Thanks for your heop

Depending on the age and usage of the phone, the battery has to be replaced.
Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again.
If this does not help, get your phone checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
You can also contact Apple Support and talk to them. They can check the battery online.
You can also visit this page to do that: iPhone - Contact Support - Apple Support
Click on Apple Support, then on ->Battery, Power &Charging ->Battery questions and troubleshooting, and follow the instructions.

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Downloads say FF4 is there, but FF screen says I need to download it

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