Downloads take a long time

Is it just me or does downloading shows and videos take longer than they should? I was downloading desperate housewives and it said five hours and it took literaly five hours.
P.s. Itunes 7 which is what i now have really *****. why apple? why?
Dell Windows XP 5th Generation 30gb ipod (Black)
Dell Windows XP 5th Generation 30gb ipod (Black)

I started downloading a couple of the free videos the other night for Lost and Grey's Anatomy, but I had to quit, because the FAP on my broadband satellite (1.5 Mbps down) kicked in at 500 MB.
The roughly hour long shows were both 980 MB each. For those of us with download limits, I guess we are SOL.

Similar Messages

Error,13030 and others! unable to download, takes a long time to get to any page.

# Question
Error,13030 and others: Email -!Sending taking a little longer than usual...
We'll keep trying and let you know when it's been sent.
I am also unable to download (I use Send Space and Mega Upload), plus it takes a long time to get to any page, I have to Reload several times and sometimes it still does not work!
I'm using a PC, XP professional -
I was away for 9 days came home to my computer not responding. I am using the free version of AVG security and read the instructions in the Mozilla help Re: Firewalls, changing the AVG settings removing Mozilla and then adding it back in. However I checked for updates on AVG none were available and the instructions Mozilla has are for a version of AVG that I do not have. I am using 8.5 and I think the instructions were for 9.0. At any rate I am stuck, and desperately need to get this figured out! I hope that this is enough information for someone to point me in the right direction.? Your help is be greatly appreciated. Thank you in advance! Charisme

ldcorn wrote:
My computer also has been taking a long time to find a wireless network, up to several minutes. I often have to have it "scan" for networks several times before it finally picks it up. Is there a solution? This has been going on for many months. Other computers (PCs, iPhone) pick up the signals within a few seconds, but my Powerbook takes several minutes, even over 5 minutes sometimes.
See how many networks are listed in Sys Prefs: Network: Advance. Drag the preferred to the top. Delete any you don't really need.
Message was edited by: tjk

My os x mavericks got crashed accidentely while installing the windows 8 and I am trying to reinstall using recovery console, but its take very long time and forcing me to download OS X 8 from internet, is there any where can I get offline download of OS.

My os x mavericks got crashed accidentely while installing the windows 8 and I am trying to reinstall using recovery console, but its take very long time and forcing me to download OS X mountain lion from internet, is there any where can I get offline download of OS file where I can install directely OS X Mavericks.

Hi, original poster here. I did not realize this would generate more discussion so I never checked back. I still had my warranty, so I took it to the store and got it repaired. The original problem I had was a screen with this icon flashing when I attempted to boot it up:
When I took it to the store, they told me that my computer was unable to communicate with the hard drive. I had this same problem three times in two months where this screen reappeared. Each time I went back to the store and they said the cause was different, but they were all hardware issues that physically made it impossible to communicate with the hard drive. After the third time, they simply replaced my laptop and I haven't had the same problem.
So in short: The reason you can't reinstall or move anything when you encounter this screen appears to be because nothing can communicate with the hard drive in the first place. You can't reach the disk or anything on it. So I don't believe it's possible to do anything besides take it to a physical store and have it fixed.

Does movie download normally take a long time?

Trying to download a movie but it take a long time (been 8 hours), not sure if it the wifi speed. Any insight?

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

Firefox 5 seems to take a long time to download ...is that right...I mean...more than 5 min...I finally stopped the download...

i got the download bar then it never seemed to go away..how long should it take to download firefox 5....it's never taken that long..I had to stop it after 5 minutes or so

peterjm wrote:
I checked all of the steps in #D2 of the Troubleshooting Guide.
One other thing thing you might try, is a +*Verify Disk+* (not permissions) on your internal HD. That will not take anything like 40 hours! If it reports problems, you'll have to boot from your Install disc and use it's copy of DU to repair it. Post back if you need to do this but aren't sure how.
I think it's very fishy that Repair Disk took 40 hours -- it seems like any operation that touches the hard drive on the Time Capsule takes a long time. Maybe the hard drive is having problems? What sort of problems could a drive have that would make everything VERY slow, but still successful?
Try connecting via an Ethernet cable; see what effect that has. Everything should be faster, of course, but not wildly. Just as an example, I'm doing backups to a USB hard drive via my Airport Extreme, about 15 feet from my iMac. When I first started that way, I did a full backup via Ethernet (about 21 gb/hour), then erased it and ran again wirelessly (about 12 gb/hour).
Even 5 feet apart, you may have some sort of interference or other communications problem; if Ethernet is many times faster, then you may need to have your TC and/or wireless card examined.

Netflix, HBO Go, ABC Tv app on my apple tv take a long time to download my videos and they are choppy, how can I resolve this issue? My apple TV is running off of WiFi in my apartment.

Netflix, HBO Go, ABC TV along with other apple TV apps, take a very long time to download the video and they are choppy when running. My apple TV runs off of WiFi in my apartment. When trying to download updates, it take a long time and then a video screen with "This Update was not Successful. Apple TV couldn't be downloaded at this time. Try again later." What can I do to resolve this issue? I purchased this apple TV in May 2013 new.

That will be an issue with the network
What is your current connection via speedtest.net?
Make sure DNS is set to auto (settings - general -network)
Since you are in an apartment the local wifi network is more prone to interference, try ethernet

Downloaded 4.0 and having problems.webpages take a long time to open & when opened, I get a "firefox is not responding" message.yahoo email is not loading.Is there a problem with firefox 4? is the problem going to be fixed?

firefox problems after installing version 4.0

Hi Hussein,
Thanks for your prompt reply and my apologies for the substantial delay in mine.
We did some trouble shooting since then.
We repolved the problem by choosing a pdf format instead of the seeded RTF format. This opened up the output in a couple of minutes because the pdf formatted output was about 50mb vs the RTF output which was 300MB+.
But the ORIGINAL problem still remains. The xml tagged .out file is still huge with a size of nearly 1gb!
My earlier questions here now boil down to the following questions.
Q1. Is the huge XML Publisher's .out file expected in R12? It really is massive! The text file from 11i was just 19MB
Q2. Oracle does not seem to offer the option to format the output in plain text ...We see PDF, RTF but no plain ugly text. I would expect plain text file to be much smaller. How can we get the output in plain text?
1.Yes our stats are upto date. Let me emphasize that we do not have a performance problem with the report itself. The issue we are having is opening up the output.
2. The authentication error is resolved. It was because of formatting the reports incorrectly.
3. We did not use the usual tuning procedures such as tkprof because we do not have a performance problem.
4. We checked the OPP file and there are none. I reiterate, The report does complete without issues. It is just that the output takes a long time to open up in the RTF
I will appreciate if others can share any experiences if you have faced this situation and how you have handled it.
Thanks in advance for your time!

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

My iPad air 2 takes a LONG time time to charge

So I recently got a IPad Air 2 and I have used the 10w charger which it came with but it takes a LONG time to charge. In around 1 hour is only goes up around 10% and the charger gets quite hot. Also sometimes it displayed the message,"Not charging," up in the corner where the battery symbol is. Now I got the 12w wall plug charger and it's abit faster and the charger gets hot but not as hot as the other one just warm. I haven't had the message,"Not charging," yet.
Has anyone had the same issue or can help because I don't think It is a battery issue as the iPad air 2 is brand new and I only got it 2 days ago.

Mine is a new IPAD Air and I have about 50 apps - the device has been trying to download/sync my apps overnight and it is nowhere near done......I have been trying to do it through Itunes leaving it with the IMAC (syncing computer) overnight but it is nowhere near done......
The IMAC uses a wireless connection for Itunes, etc.....
As of now the IPAD Air is showing that it is downloading but I wonde whether I should shut it down and restart?
The downloads have been going on for about 12 hours.....

Aperture 3.1 takes incredibly long time to start

Since after the upgrade from 3.0.x to 3.1 Aperture takes a long time to start up. I click on the Aperture icon in the dock, the icon bounces for almost a minute, then it stays still for more than a minute, doing nothing and without the "light bulb" indicator that the app is running. It's just sitting there in the dock. After a total of 2-5 minutes, the Aperture window opens and I can start working.
I tried many things suggested in the forums to speed up Aperture:
I turned off Faces
I turned off sharing of previews with iLife and iWork
I turned off using embedded JPEGs from camera
I deleted all Aperture preferences as I thought there might be a corruption after upgrade
I removed all plugins from Aperture plugin folder to make sure nothing is interfering
I used the Aperture rebuild and repair options on the library
I created a new Aperture library and imported my photos from the old library into a fresh one
I downloaded and installed the Aperture 3.1 update again to make sure nothing got corrupted during update installation
Nothing helped. Aperture takes 2-3 minutes to fully start.
Plugins in use: NIK Software's Viveza 2 and HDR Efex Pro, Tiltshift for Aperture. That's it. And, as I said, it doesn't help if I take them out of Aperture's plugin folder so they don't get loaded. Problem still remains.
My library isn't that big: 29GB in 8230 items. Is 2-3 minutes a normal startup time?
Has anyone experienced a similar problem after upgrading? As I literally exchanged everything underneath Aperture (deleted preference files, created new library and imported photos from old lib) I don't know what else I could try. Totally uninstall Aperture and re-install it again?
Any suggestions what this could be?
On a sidenote, interestingly Logic Pro takes about the same amount of time to start. The icon bounces in the dock for almost 1 minute, then I hear the harddisk working for another minute until the splash screen finally appears. Logic Pro is loaded after 2 minutes and 20 seconds. I could boot my whole Mac 4x in that timeframe.

To everybody having this problem. I found out what the culprit was. As a documentation here is what it was.
I read some posts here on the forums that mounted USB sticks or flash cards would make Aperture super slow while importing photos. I have Boot Camp installed and have a Windows 7 partition on the same drive as my MacOS. So, out of curiosity, I forced it to unmount as the partition automatically gets mounted by the OS.
Voilà! That seems to have been the culprit! Now both Aperture and Logic (which also had to think 2 minutes before it decided to start) display the splash screen in seconds and start like they are supposed to.
Make sure you have no drives mounted when starting these applications. This helped bringing down the starting time from 2 minutes and 20 seconds to just a few seconds. Of course, if you have your library on another drive you have to have it mounted. Maybe it only takes so long when you have Boot Camp and an NTFS partition. But if you experience lags starting these apps, try unmounting what you don't need.

Outlook 2010 takes a long time to open emails with embedded images

Hello,
outlook 2010 on windows 7 both with latest updates applied. outlook is in online mode and the option "Don't download automatically in HTML email messages or RSS tiems" is not selected.
it takes a long time to open the message with an embedded picture: at 6 sec to open an image size of 75kb
When I open the same message in OWA no delays at all.
I am using Exchange server 2010 Sp2 and I already created new outlook profiles for the users affected. no changes.
Any ideas?

Hi Aprylmsx,
According to your description, I recommend you refer to the following methods to troubleshoot the issue:
1. Please check if there is any anti-virus software on your client PC, if yes , please disable it and check the result.
2. Please check if there are any 3rd party add-ins in your outlook, if yes, please remove it and check the result.
In addition, How many users encounter this issue? a lot or just only you?
Best regards,
Niko
Niko Cheng
TechNet Community Support

Takes a long time to upload a publish to folder site

i have charter.net internet service...3mb high speed internet service...
i recently built a site that is approximately 19mb...when i use either fetch or captain ftp, it takes a long time to upload (hours sometimes)...most of the time is gets hung up on the .png files...it is as it stops...i have contacted charter about the slowness...there response is we don't support mac...you don't want to know what i told them...
anyway...is there anything i may be missing or don't understand about uploading...the first few times several weeks ago, i could upload a site about half the size in about 10 minutes...charter will not admit anything on their own end...
any ideas would be nice to know...
michael

Well, the 3mb speed that you quote are the theoretical maximum DOWNLOAD speeds. Reality might be a little bit different depending on a host of factors. Anyways, UPLOAD speeds are always capped at some fraction of that just like with asynchronous DSL. But your subjective experiences are still different. As long as it is not reporting out errors and your site is actually being uploaded you should be fine.
As to why it is taking so long....I can't say. At first I was concerned that maybe Charter had a thing about filenames with spaces or a certain length or something. But you tell me, is your site being uploaded?

Migration of Microsoft SQL Server 7.0 Takes A Long Time

I just installed Migration Workbench yesterday and tried to run
it. It seems take a long time trying to load source tables.
(Almost 6-7 hours!) But no error message showed up. I finally had
to cancel it. Is it normal? Please advice.
- Brian Luo
null

Thanks, that definitely would help.
- Brian
Oracle Migration Workbench Team wrote:
: Hi Brian,
: The full production version will be available on the 8.1.6
: release 2 CD early next year.
: The release that is downloadable now from Technet is very close
: to production. We have a number of customers who have already
: completed full migrations with this release. If you encounter
any
: issues please foward them on and we will deal with them asap.
: By the way, for our next release we have added a check into the
: SQL Server 6.5 and SQL Server 7.0 plugin that checks what
version
: of SQL Server you are connecting to. It will report an error if
: you are connecting to an incompatible version. I guess this
would
: have saved you some time.
: Regards
: John
: Brian Luo (guest) wrote:
: : Thanks for your response. I was using 1.2.2.2 to migrate a
SQL
: : Server 7.0 schema. But I found in this thread that it only
: : supports migration from SQL Server 6.5. I just downloaded the
: : beta version of Migration Workbench 1.2.4. It seems to be
: : working. I wonder when the official version that supports SQL
: : Server 7.0 will be available?
: : - Brian
: : Oracle Migration Workbench Team wrote:
: : : Hi Brian,
: : : This is not normal behavior. Unless the schema you are
trying
: : to
: : : migrate is huge e.g. hundreds of tables and stored
: procedures,
: : : the workbench should be able to load it un under 1 hour.
: : : Does your schema have a lot of stored procedures and
tables?
: : : Are you using any foreign character sets?
: : : Regards
: : : John
: : : Brian Luo (guest) wrote:
: : : : I just installed Migration Workbench yesterday and tried
to
: : run
: : : : it. It seems take a long time trying to load source
tables.
: : : : (Almost 6-7 hours!) But no error message showed up. I
: finally
: : : had
: : : : to cancel it. Is it normal? Please advice.
: : : : - Brian Luo
: : : Oracle Technology Network
: : : http://technet.oracle.com
: Oracle Technology Network
: http://technet.oracle.com
null

Calculating Memory Details takes a longer time tha...

i just formated my phone, n installed everything from the beginning... Under the menu -> options -> memory details -> phone memory ...which takes a longer time than before to scan the phone memory...i have even installed nokia device status on my phone which also takes a longer time to retrive phone memory & network details than before ?? i remember before it took almost 5 to 10 secs. max now i have to wait like 50 to 60 secs. any problems, which i cant figure it out ? HELP ? Phone is n95 8gb, v 30.0.018 Rm-320

You can try to download a plugin from this webpage and then see if you can see any change in the speed.
Webpage is
http://mosh.nokia.com/content/3EA6C8F029E7DE8BE040050AEE04678D
It worked fine for my friend hope it work fine for you.
Thanxs,
Sam

G5 Updates Take A Long Time

I just got my Dual 2.3 G5 yesterday. Man is it fast!!! However, when it downloaded all the software updates, it took a long time. Also, when I was downloading the Microsoft Office updates, it took forever. I have a high-speed cable internet connection that's conencted with an ethernet cable. Is it normal for updates to take a long time?

Dear Tim,
Welcome to Apple Discussions.
Usually this should not happen with a new unit however this may be caused due to some reasons because of the network or some damaged file.
You can try few steps and see if this makes a difference :
1.Delete the Home user Caches. Location Home user > Library > Caches
2.Run disk utility and verify and repair permissions.
3.Check if you have additional settings on you network like DNS or so. (contact your ISP)
4.Drag the file com.apple.SoftwareUpdate.plist to the desktop. Location HDD > Library > Preferences > com.apple.SoftwareUpdate.plist
5.Restart the unit holding "shift key to force boot the unit to Safe boot once and then restart normal.
6.If the issue still persist make a new Admin user from System Preferences > Accounts and check on the new user.
Hope this helps.
Good Day!
Ravi Dimri.

Downloads take a long time

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