Downtime management calendar in SAP Solution Manager

Hello everybody,
Just thinking about using downtime management in order to have a clear overview of different downtimes planned - with the emphasis on the reporting (as a tool for strategic decisions). Does anyone have any printscreens (with dummy data) showing the downtime calendar with downtimes of all impacted systems in the given period of time? Ist that clear and readable? Thanks a lot! Best regards, kate

Hello Kate,
Have you checked the online help?
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/bf/5a62721652477592bf3441cc5ab6ec/frameset.htm
Also these links
Downtime Quick setup guide
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10ba2e51-58d2-2b10-ec9b-b14a55e38d01?quicklink=index&overridelayout=true
This one has some screen shots of the calendar.
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/708dbcbf-5ed3-2b10-c4a5-9d9797552b4b?quicklink=index&overridelayout=true
Hope these links help
Regards,
Paul

Similar Messages

Downtime Management - Present Up/Downtimes in Calendar

All,
When I check the downtime mangement on my SolMan 7.01 system, I see nothing appearing in the calendar.
Is there some extra configuration needed for that or is it just not possible?
Objective is to visualize the up- and downtimes to report to the customer.
Thanks a lot.
Dimitri

Hi,
check this [Downtime management calendar in SAP Solution Manager|Downtime management calendar in SAP Solution Manager]
Thanks,
Jansi

What is sap solution manager

hi all,
i m vikas saini. i am a sap tecnical consultant(abap).
pls tell me what is sap solution manager.
how it's work and how i can useful for me.
and how i can learn it by selfstudy.
or it required some special training.
thanks and regards
vikas saini.

Hi,
Solution Manger is a central platform for all solutions.
Its a Support hub and gateway between SAP serivce market and the customer.
It helps in providibg tools, content, procedures,services to implement and operate the SAP solutions.
It helps in improving the IT services for a business and reduce the Downtimes to reduce the production loss.
It also helps in facing and solving technical risks.
Initially to upgrade the SAP related softwares Solution manager was not in need, but in the Netweaver level to upgrade Solution manager is a must decided but SAP at Germany.
So in a landscape Solution manager is also installed in a separate system and oneside connected to servicemarket and otherside to the landscape at your place.
Its mostly related to Basis Part of SAP.
I think this would give you an idea of what is SolMan.
Reward if useful.
Regards
Arun

Successor of SAP Solution Manager SPS 20

Hi!
Has some one of you information about the successor of SAP Solution Manager after SPS 20?
If yes, when the next SPS will be delivered and what will be the new function?
Thank you!

>
Holger Thomasson wrote:
> Has some one of you information about the successor of SAP Solution Manager after SPS 20?
>
> If yes, when the next SPS will be delivered and what will be the new function?
Hi Holger,
The successor is SPS21, which is expected to be released for customers in calendar week 44/2009 (end of October 2009).
[SAP Support Package Stack Schedule|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722640&_SCENARIO=01100035870000000202&]
There does not yet exist any (public) information what improvements are contained in SPS21.
In general, you should expect mainly bug fixes.
Best regards,
Ruediger

Questions on "FAQ - SAP Solution Manager for VARs"

Hi,
I just got through the FAQ - SAP Solution Manager for VARs, but have some further questions:
For me it is not quite clear which connections are necessary for which VAR scenrio.. currently we have setup the service desk in our solman. Customer's aren't linked to the solman yet - we have saprouter-saprouter connections. Connecting them via SAP support backbone is an interesting option, especially for incident management. To get this working we should follow note 1124718 right?
But what about the other scenarios like maintenance optimizer and ewa monitoring? I guess for that we definitly need to build up RFC connections to each relevant customer system (~300+x)?! I think it will be hard to handle so many connections - just consider if a customer is cancalling the maintenance contract, everything needs to be removed again... best would be to have a central communication point...
For MOPZ we need up-to-date system information. So everyone is talking about SLD. Do you also recommend this option? There we need again a connection (direct to SolMan SLD or via external SLD on customer side).
According to the FAQ there is a workaround for ewa monitoring for customers with security doubts.. is this also working for non-ABAP components? We need SMD and WI for generating ewas for JAVA systems...
With regards to Enterprise Support contract: ewa only need to be monitored for productive systems? Can a customer be charged if they want to have ewas monitored for other sytems too? How long do we need to keep the ewas (1 month, 3 months, half year) before they are deleted? Are there any specific requirements?
All the work to get these scenarios working.. is this covered within the Enterprise Support contract? Can the customer be charged for work thats done by the VAR in their system (e.g. RFC connections, SDCCN, SLD,...)?
Sorry for this long text.. hope you have some helpful ideas!
Regards,
Richard

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich

Install SAP Solution Manager with DEV instance in the same server (MCOD)

Hello, i would like to install SAP Solutions Manager together with DEV ECC 6.0 in the same host, DEV is currently installed and working fine.
I followed note 551915 to convert MS-SQL 2005 to MCOD (change of schema from dbo to dev) and worked fine. But when i am installing the SolMan through the sapinst i don´t see the option MCOD
The only option i am confussed is
MS SQL Server
Database reuse o - New Database (DBSID = SAPSID)
o - Use Existing Database
Database ID (DBSID)
Witch option should i choose to perform a MCOD installation? new db or use existing db (DEV)?
Kind Regards

Hi Merchan, if you want to use MCOD you need to select the option: o - Use Existing Database
Database ID (DBSID) .
Regards,
Darwin C.

Error in installation of Sap Solution Manager - AIX / Oracle

Hello,
We are installing SAP Solution Manager in Operating System is AIX 5.3 and Database System is Oracle 10.2
After the Oracle Installation, in the phase of Abap Import (16 of 44), we are
receiving the follow error message:
Required system resources are missing or not available:
Import directory '/oracle/install/51032524/EXP1' does not exist;
Import directory '/oracle/install/51032524/EXP2' does not exist;
Import directory '/oracle/install/51032524/EXP3' does not exist;
Import directory '/oracle/install/51032524/EXP4' does not exist.
ERROR 2007-04-12 15:27:41
CJS-30022 Program 'Migration Monitor' exits with error code 2. For
details see log file(s) import_monitor.java.log, import_monitor.log.

The installation export DVD was copied to local machine (the directory
list is attached in zip file). We get this DVD from
service.sap.com/swdc.
java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2)
Classic VM (build 1.4.2, J2RE 1.4.2 IBM AIX 5L for PowerPC (64 bit JVM) build caix64142ifx-20061222 (ifix 113727: SR7 + 112603) (JIT enabled: jitc))
IMPORT_MONITOR.JAVA shows this message:
java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 2.3)
IBM J9 VM (build 2.3, J2RE 1.4.2 IBM J9 2.3 AIX ppc64-64 j9ap64142ifx-20061222 (JIT enabled)
J9VM - 20061220_10521_BHdSMr
JIT - 20061026_1805_r8
GC - 200612_20)
Required system resources are missing or not available:
Import directory '/oracle/install/51032524/EXP1' does not exist;
Import directory '/oracle/install/51032524/EXP2' does not exist;
Import directory '/oracle/install/51032524/EXP3' does not exist;
Import directory '/oracle/install/51032524/EXP4' does not exist.
And the directory is OK
/oracle/install/51032524
ls -l
total 160
-rwxrwxrwx 1 root system 79 Apr 12 09:54 CDLABEL.ASC
-rwxrwxrwx 1 root system 79 Apr 12 09:54 CDLABEL.EBC
-rwxrwxrwx 1 root system 9093 Apr 12 09:54 COPY_TM.HTM
-rwxrwxrwx 1 root system 5787 Apr 12 09:54 COPY_TM.TXT
-rwxrwxrwx 1 root system 8559 Apr 12 09:54 CRCFILE.DAT
drwxrwxrwx 4 root system 256 Apr 12 10:03 EXP1
drwxrwxrwx 4 root system 256 Apr 12 10:11 EXP2
drwxrwxrwx 4 root system 256 Apr 12 10:14 EXP3
drwxrwxrwx 4 root system 256 Apr 12 10:16 EXP4
-rwxrwxrwx 1 root system 88 Apr 12 09:54 LABEL.ASC
-rwxrwxrwx 1 root system 88 Apr 12 09:54 LABEL.EBC
-rwxrwxrwx 1 root system 20 Apr 12 09:54 LABELIDX.ASC
-rwxrwxrwx 1 root system 22361 Apr 12 09:54 SHAFILE.DAT
-rwxrwxrwx 1 root system 22 Apr 12 09:54 VERSION.ASC
Please, anybody have any idea?
Thanks for help,
Carlos Nogueira

Hi Carlos, can you resolve this ? because i have the same problem, but with sql and win 2003.
java version "1.4.2_15"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_15-b02)
Java HotSpot(TM) Client VM (build 1.4.2_15-b02, mixed mode)
Required system resources are missing or not available:
Import directory sapinst\saptrans\D51032007\EXP1' does not exist;
Import directory 'sapinst\saptrans\D51032007\EXP2' does not exist;
Import directory 'sapinst\saptrans\D51032007\EXP3' does not exist;
Import directory 'sapinst\saptrans\D51032007\EXP4' does not exist.
thanks in avance.

Solution Manager Installation Error "SAP SOLUTION MANAGER 7.0 EHP 1"

I am new to SAP and currently trying to install SOLMAN 7.0 EHP 1 on Windows Server 2008 R2. I have read the documentation also. For JDK I have used "j2sdkfb-1_4_2_24-rev-b06-windows-amd64.exe" which looks to be working fine.
The installation process runs fine until it hits "Start Instance" the message on the bottom says "Starting instance xxx/DVEBMGSOO" (where xxx is my sid) and then its times out after 10 minute. After timing out I get the following error on the window.
An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > Oracle > Central System > Central System( Last error reported by the step: ABAP processes of instance ORC/DVEBMGS00 ABAP: UNKNOWN did not start after 10:00 minutes. Giving up.). You can now:
Choose Retry to repeat the current step.
Choose Log Files to get more information about the error.
Stop the option and continue with it later.
Log files are written to C:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS.
Though the installation steps are not fully completed but I do see SAP management Console and when I open it I see two process running "msg_server.exe" & "igswd.exe" The process dispwork.EXE starts in the beginning and then stops and stays stopped. I tried restarting all the process again but only tow of them starts and the process "dispwork.EXE" starts but then stops again. I also did a NEW installation considering a file could have been corrupted or something else but the installation process stops and the same place. I am sure ppl have installed SOLMAN on windows 2008 R2 and this error seems common to me. Please assist. Any tips would be nice.
Edited by: amirsd on Aug 3, 2011 5:53 PM

Hi,
Please check the below
1) ip/host entries should be in /etc/hosts
2) patch the latest kernel for 2008 R2
and re run installation
Regards,
Ram

Error in Import Java Dump phase while installing SAP solution Manager 7.1

Hi,
While installing SAP solution manager 7.1 I am getting the below error during the phase "Import Java Dump".
An error occurred while processing option SAP Solution Manager 7.1 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step : Execution of JLoad tool 'C:\j2sdk1.4.2_17-x64\bin\java.exe -classpath "C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\install\sharedlib\launcher.jar" -showversion -Xmx1024m com.sap.engine.offline.OfflineToolStart com.sap.inst.jload.Jload "C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/install/lib/iaik_jce.jar;C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/install/sharedlib;D:/usr/sap/SPT/SYS/exe/uc/NTAMD64/mssjdbc/sqljdbc.jar" -sec SPT,jdbc/pool/SPT,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.properties,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.key -dataDir "D:/SAP SOLMAN/Java Components/51040039\DATA_UNITS\SOLMAN_JAVA_EXPORT_JDMP" -job "C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\IMPORT.XML" -log jload.log' aborts with return code 1. SOLUTION: Check 'jload.log' and 'C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/jload.java.log' for more information.
JLOAD.JAVA log details below
java version "1.4.2_17"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_17-b06)
Java HotSpot(TM) 64-Bit Server VM (build 1.4.2_17-b06, mixed mode)
Jload R 7.12 V 0 A 0
Jload -sec SPT,jdbc/pool/SPT,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.properties,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.key -dataDir D:/SAP SOLMAN/Java Components/51040039\DATA_UNITS\SOLMAN_JAVA_EXPORT_JDMP -job C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\IMPORT.XML -log jload.log
Connecting to database
Couldn't connect to DB
com.sap.inst.common.exception.DBConnectionException: com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host has failed. java.net.ConnectException: Connection refused: connect
     at com.sap.inst.common.db.DBConnection.connect(DBConnection.java:157)
     at com.sap.inst.jload.Jload.main(Jload.java:222)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host has failed. java.net.ConnectException: Connection refused: connect
     at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDriverError(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.loginWithoutFailover(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(Unknown Source)
     at com.sap.sql.jdbc.NativeConnectionFactory.createNativeConnection(NativeConnectionFactory.java:215)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.createConnection(OpenSQLDataSourceImpl.java:522)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.getConnection(OpenSQLDataSourceImpl.java:276)
     at com.sap.inst.common.db.DBConnection.connectViaSecureStore(DBConnection.java:111)
     at com.sap.inst.common.db.DBConnection.connect(DBConnection.java:151)
     ... 6 more
An error occured during execution. Please consult SAP note 942766 for first steps on troubleshooting the problem.
I have gone thru with the notes and it didn't help me much.
I have used J2SDK 1.4.2_17 nad JCE_Policy-1.4.2 files.
Please let me know where IO went wrong.
Thanks in advance.
Sai

Hi,
1. Did you select java path (Export CD/DVD) while intsallation? Check once again.
2. Add JAVA_HOME = Java path in environment variable.
3. What is the exact error, you got it, post error here.
Regards,
Srini Nookala

How to Unlock the Object in SAP Solution Manager

Hi all,
Iam trying to Upload the TS into Solution manager, but the Project Documentation TAB is locked by another User.So i am unable to get ADD button enable
I dont have access to SM12 or SE03. How to Unlock this
Regards

This is not the right forum to ask your doubt. Post this in Solution Manager forum
SAP Solution Manager
Regards,
Prateek

Document Management in SAP Solution Manager

Hi All,
I would like to know If you are using SAP Solution Manager as a central tool for overall Documentation Management?
Could you please share some information about your solution?
Many thanks.
Regards,
Ridouan

Hi Ridouan,
For this i suggest two options:
*Use Template Projects to manage templates:
http://wiki.sdn.sap.com/wiki/display/SM/Template+Projects
*Use Solutions to re-use some structures:
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/87/38037ccd314c9aac4f026f1ba34558/frameset.htm
further about document management: http://help.sap.com/saphelp_sm71_sp01/helpdata/en/46/87f790498b5cede10000000a114a6b/frameset.htm
Kind regards
Fabricius

EWA for Business Objects (XI 3.1) within SAP Solution Manager

Hello!
We use Business Objects (XI 3.1) and would like to get weekly a EWA report within our SAP Solution Manager.
Our SAP Solution Manger has only ABAP stack and it has the SPS version 25.
We also do not use Wily Introscope/Diagnostics and E2E tools within SAP Solution Manager.
Question
Is it possible to set up EWA for Business Objects with our requirements (SOLMAN with ABAP stack and without E2E/Diagnostics tools)?

Hello,
The short answer is no. You can verify this in SAP Note 1507629 - Preparing a BOE system for Service Sessions in Sol. Manager.
"...1.) Managed System Setup
Perform the Managed System Setup for SAP BusinessObjects Enterprise as
described in the "End-to-End Root Cause Analysis System Landscape Setup
Guide". This guide can be found in the SAP Service Market Place:
-> http://service.sap.com/diagnostics
-> Navigate to the "Media Library"
-> Open the document "SAP Solution Manager Landscape Setup Guide"
Please ensure that you perform all steps mentioned in the guide which
are relevant for your product and version. Please read also SAP note
1357901, which is also referred to in the above mentioned setup guide."
So this is a requirement. There are also pdf documetns attached to this note that describe how to setup the EWA in Solution Manager. EGI_SBOP_EWA_part1.pdf and EGI_SBOP_EWA_part2.pdf.
The fact you have no Java stack and have not installed Diagnostics, just means it has not been done. It can be done and then you can do a managed system setup, and the balance of tasks required to prepare the system and Solution manager to generate EWA reports for the BOE system. Its just more work, not a show stopper.
Regards,
Paul

FAQ - SAP Solution Manager for VARs

You can find further technical questions around configuration & functionalities in a comprehensive
FAQ to SAP Solution Manager for VARs.
This FAQ covers questions and answers around:
    > SAP Solution Manager, enterprise edition
    > SAP Solution Manager VAR setup: configuration of Service Desk
    > Work Center Service Desk: functions & configuration
    > Work Center System Monitoring: setup of SAP EarlyWatch Alert
You can access the FAQ directly thru the following link [FAQ - SAP Solution Manager for VARs|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000490172009E].
Navigation path: SAP Service Marketplace > SAP Support Portal > SAP Support Infrastructure > SAP Solution Manager > SAP Solution Manager for Partners > Information for Service Provider > Training and HowTo Documents > Administrator
Please notice: The FAQ will be updated from time to time.
Edited by: Susanne Schlehf on May 4, 2009 2:48 PM
Edited by: Susanne Schlehf on May 18, 2009 12:56 PM

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich

SAP Solution Manager - Learn and Use

Hi All,
I have some knowledge in SAP ABAP. I am interested to learn about SAP Solution Manager and how to work in it.
Can anyone help me in this regard? If you have any documents or presentations, please let me know.
Thanks in advance.

Hi,
First start with learning what solution manger can do.
http://service.sap.com/solutionmanger
then click on Media library on left hand pan there first go through use case presentations, which will give an insight into possibilities.
Then you can explore more.
Hope this helps.
Feel free to revert back.
--RAgu

SAP Solution Manager Certification

Hi there!
I would like to give Certification exam in SAP Solution Manager 4.0.
Pertaining to this could anybody share the related PDF Files.
Regards,
Suresh

Hello,
I've tried to get to some Sample Questions here on Forum, but I couldn't get any.
I passed an exam on 14.11.2006 and I suggest to you to use course materials as suggested by SAP (SMI310). That is sufficient to pass the certificate. All the answers are there.
My general opinion: not easyYou have to be pretty much concentrated as there were questions put in negative expressions.You have to be really, really carefull.
They are taking a lot of details on subjects like Type of projects (Template projects, Roll out implementations, customer satisfaction) including its Roadmaps. (e.g. roll-out project phases and its content.)
I only saw 3 or 4 questions familiar to me (from Test your knowledge, SMI310 book), others were really related to course materials but spoken in their own words
If you have any questions, dont hesitate to contact me.
Good luck to you and best regards.
Nikolina

Downtime management calendar in SAP Solution Manager

Similar Messages

Maybe you are looking for