DPM 2012 R2 Roll Up 2: Agent Terminating or Checksum mismatch during backups

Hi There,
I have dual DPM server deployment. Primary DPM server backs up to disk in my production site and then I have a Secondary DPM server creating replicas to Disk and Tape in my DR site. Both DPM servers are running DPM 2012 R2. I recently installed DPM 2012
R2 Roll Up 2 (Was running Roll up 1 for weeks without issue), careful not to install the bugged version of the update. Everything was running normally and then suddenly about 4 days later some of my resources started failing and became inconsistent on my Secondary
DPM server.
Either:
1. My DPMRA service on my Secondary DPM server terminates with the following Application Log error
Faulting application name: DPMRA.exe, version: 4.2.1235.0, time stamp: 0x536a4419
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16864, time stamp: 0x531d34d8
Exception code: 0x80004005
Fault offset: 0x0000000000047b8c
Faulting process id: 0x1f18
Faulting application start time: 0x01cf8a0713e8c930
Faulting application path: C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\bin\DPMRA.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 19d99bee-f5fd-11e3-93fe-782bcb479b76
Faulting package full name:
Faulting package-relative application ID:
OR
2. DPM has detected a checksum mismatch during data transfer over the network (ID: 30087)
I have already removed and deleted from disk the failing resources on the Secondary DPM server and then re-added them to the protection groups, but again either the agent terminates or fails with checksum during replica creation or consistency check. Note
that the Primary DPM server is happy and all the resources are green and backing up successfully numerous times a day.
I suspect that the update 4 days before the issues started might have created this issue. Has anyone had these issues or know of potential ways to fix it?
Your help would be greatly appreciated as I really don't want to rebuild the Secondary DPM server.
Thanks
Jacques

Hi,
Here is an update. I have managed to get a workaround.
If I enforce IPSec with ESP between my primary and secondary DPM server then the agent stops terminating or reporting checksum errors.
Still waiting on someone from the DPM team to give a suggestion here as it seems to be a bug that started after I installed Roll Up 2 for DPM 2012 R2
Thanks
Jacques

Similar Messages

DPM 2012 R2 and Hyper-V Replication, huge conflict and failure to backup

I have recently created new 2012 R2 servers with DPM 2012 R2 in attempts to upgrade an environment.
When attempting to create Protection Groups for Hyper-V VM, DPM will consistently omit any VM that happens to have Hyper-V Replication enabled, whether that server is the primary VM instance or a replica VM instance. ALL other Hyper-V VMs are listed,
only those with Replication enabled are omitted. This happens on both DPM 2012 R2 servers, exactly the same results - all VMs without Hyper-V Replication enabled are listed, none of the VMs with replication enabled are visible in the list.
Obviously we need to be able to backup VMs with Hyper-V replication since replication is only a tiny portion of a DR strategy, it doesn't cover ANY recovery scenario other than the loss of the primary VM - it doesn't allow for restoring any missing or damaged
files or undoing any other changes to the VM.
The DPM 2012 R2 server have the latest update rollup (#4) applied and the protection agents have also been updated.
Looking for some hints since DPM 2012 R2 is supposed to support backing up both the primary and replica VMs, especially when the Hyper-V host if Server 2012 R2.
Might have to use Windows Server Backup or Veeam's free Hyper-V backup since aside from enabling Hyper-V replication to keep a couple snapshots, DPM isn't a viable backup options in combination with Hyper-V replication.

As per the following blog:
http://blogs.technet.com/b/dpm/archive/2014/04/25/backing-up-of-replica-vms-using-dpm.aspx
you should be able to backup Hyper-V VMs even if they are replica VM.
When you configure DPM to protect both primary and recovery hosts, VM will appear on any of the Servers as it will have the same GUID.
So, protect primarya nd recovery hosts using different DPM or if you want to protect both primary and recovery using same DPM, make sure that you check both servers so as to discover VM.
Regards, Trinadh [MSFT] This posting is provided AS IS with no warranties, and confers no rights. If you found the reply helpful, please MARK IT AS ANSWER. Looking for source of information for DPM? http://blogs.technet.com/b/dpm/ http://technet.microsoft.com/en-in/library/hh758173.aspx

DPM 2012 R2 UR2 - KB2958100 - W2K3 Agent Install issues?

I had a W2K3 machine that I was backing up with 2012 which then became unsupported when upgraded to 2012 R2. Now with 2012 R2 UR2 I wanted to get it working again. The server was still listed in Agents under Management so I tried to use update option.
This failed telling me to uninstall Agent Service, Install VC2010 Redist and .Net 4.0. Having done all of these already I tried to manually install the agent from \DPM\DPM\agents\RA\4.2.1226.0\i386\1033. In the directory there are 3 files (and
a manifest):
DPMAgentInstaller_KB2958100.exe
DPMAgentInstaller_Win2K3_i386.exe
DPMProtectionAgent_KB2958100.msp
I guessed and installed the file DPMAgentInstaller_Win2K3_i386.exe and now DPM manager shows the server as having client version 4.1.3417.0 which is 2012 SP1 UR3. Manager console says this is incompatible version and needs updating but doesn't give
me option to update.
The question is what do I install the now? The msp file or DPMAgentInstaller_KB2958100.exe. It seems like this is a multi-step process but I can't find documentation on it yet.

It appears that I missed step D for 2003 servers in the KB article
http://support.microsoft.com/kb/2958100/en-us. Not sure why I had to re-attach the server if it was already attached but now it seems to magically accept old agent version. Maybe this will help others.

DPM 2012 R2 Looses connectivity with Agents

We're receiving this errors:
Event1:
The DPM protection agent on server.contoso.com could not be contacted. Subsequent protection activities for this computer may fail if the connection is not established. The attempted contact failed for the following reason: (ID: 3122)
The protection agent operation failed because DPM could not communicate with the Protection Agent service on server.contoso.com. (ID: 308).
Event2:
The description for Event ID 902 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
The job encountered an internal fatal error. Contact Microsoft Customer Support
Problem Details:
<RecoveredFromFatalError><__System><ID>1059</ID><Seq>365</Seq><TimeCreated>27-02-2014 12:21:52</TimeCreated><Source>TaskExecutor.cs</Source><Line>384</Line><HasError>True</HasError></__System><ExceptionType>System.NullReferenceException</ExceptionType><ExceptionDetails>
at Microsoft.Internal.EnterpriseStorage.Dls.Prm.FindActiveNodeBlock.DetermineIfAnotherPossibleOwnerNodeExists(Message msg)
   at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.ConnectionPoint.Execute(Message msg)
   at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ExecuteOnEngineRestart(Message msg, Boolean& isTaskForceFailed)</ExceptionDetails><ExceptionMessage>Object reference not set to an instance of an object.</ExceptionMessage><CustomDetails><?xml
version="1.0" encoding="utf-16"?>
<TaskExecutionContext>
<PrmWriterId>a65faa63-5ea8-4ebc-9dbd-a0c4db26912a</PrmWriterId>
<PrmDatasourceId>8ceaf865-9c67-4236-8b8b-fc3b05ffd7d2</PrmDatasourceId>
<PrmActiveNodeName>server.contoso.com</PrmActiveNodeName>
<PrmLogicalReplicaId>6c248345-f5dc-4124-83ad-4894ff8e213a</PrmLogicalReplicaId>
<PrmDatasetId>e1e12509-d030-4a9b-91e8-8d5b9413df78</PrmDatasetId>
<PrmPhysicalReplicaId>a440f69a-d335-4e49-b9f7-6480487df1d8</PrmPhysicalReplicaId>
<PrmReplicaValidity>Valid</PrmReplicaValidity>
<PrmReplicaStatus>Idle</PrmReplicaStatus>
<PrmOwnerLockId>00000000-0000-0000-0000-000000000000</PrmOwnerLockId>
<TEVerb>DeltaReplicate</TEVerb>
<TETaskXml>&lt;?xml version="1.0" encoding="utf-16"?&gt;
&lt;BackupTask xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" BackupType="Incremental"
Generation="Son" WaitForAllowedConflictingOperationToFinish="true" CheckDataIntegrity="false" TaskId="3e83e15c-0a84-482d-be89-e1902ca65651" AAClsId="da6aa17a-d61c-4e9c-8cea-db25dea52a95" SourceWorkItemId="f0224732-b7d1-4f80-9a52-a1b5dab80044"
DestinationWorkItemId="c8c31524-3876-41f5-8670-30daf08d1fe5" xmlns="http://schemas.microsoft.com/2003/dls/arm/TaskDefinitions.xsd"&gt;
&lt;CommonConnectionAttributes Compression="false" Encryption="false" Checksum="false" /&gt;
&lt;ProtectionConfig DataSourceId="8ceaf865-9c67-4236-8b8b-fc3b05ffd7d2"&gt;
    &lt;HostEndpoint NameOrIP="server" PrincipalName="server.contoso.com" Port="5718" /&gt;
    &lt;ProtectedObject Name="Protection" WriterId="a65faa63-5ea8-4ebc-9dbd-a0c4db26912a" LogicalPath="server" ComponentName="model" ComponentType="FileGroup" Caption="model"
TimeStamp="0" /&gt;
&lt;/ProtectionConfig&gt;
&lt;ReplicaTaskConfig&gt;
    &lt;HostEndpoint NameOrIP="DPMServer" PrincipalName="DPMServer.contoso.com" Port="5718" /&gt;
&lt;/ReplicaTaskConfig&gt;
&lt;DatasetConfig DatasetId="e1e12509-d030-4a9b-91e8-8d5b9413df78" DependentDatasetId="e2378516-d72b-45dc-8eb0-d2d6efb32431" PreviousBackupStamp="CAAAALFBT+/0Jc8B" /&gt;
&lt;/BackupTask&gt;</TETaskXml>
<TEErrorDetails>&lt;?xml version="1.0" encoding="utf-16"?&gt;
&lt;q1:ErrorInfo ErrorCode="0" DetailedCode="0" DetailedSource="0" ExceptionDetails="" xmlns:q1="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"
/&gt;</TEErrorDetails>
<TELastStateName>BackupRAForRead.ACInquiryPending</TELastStateName>
</TaskExecutionContext></CustomDetails><OccurredDateTime>27-02-2014 12:21:52</OccurredDateTime></RecoveredFromFatalError>
the message resource is present but the message is not found in the string/message table
Our DPM Server has a 4Gb configured with NicTeaming (SLB - Switch Load Balance), there is no fw between the DPM Server and Protection Servers.
We receive some DCOM errors too:
Level Date and Time Source Event ID Task Category
Error 25-02-2014 10:17:18 Microsoft-Windows-DistributedCOM 10009 None DCOM was unable to communicate with the computer server.contoso.com using any of the configured protocols.
We already uninstalled some agents, cleaning folders/files registry and after installed the agents again and performed setdpmserver -dpmservername <dpmserver>
we can ping, we can traceroute, sc query, net view \\server , nothing is blocked...
in DPM console -> Management -> Agents, when we try to refresh the connection the agent status is always "Attempting connection..." if we close and open DPM console the Agent Status is Unknown.
The version of the Agents is 4.2.1270.0
Is anyone with same problem.
Thanks in advance

g.)
DPMServer
C:\Windows\system32>tasklist /svc
Image Name                     PID Services
========================= ======== ===========================================
System Idle Process              0 N/A
System                           4 N/A
smss.exe                       412 N/A
csrss.exe                      672 N/A
wininit.exe                    720 N/A
csrss.exe                      728 N/A
winlogon.exe                   788 N/A
services.exe                   844 N/A
lsass.exe                      852 Netlogon, SamSs
lsm.exe                        860 N/A
svchost.exe                    972 DcomLaunch, PlugPlay, Power
svchost.exe                    184 RpcEptMapper, RpcSs
LogonUI.exe                    484 N/A
svchost.exe                    500 Dhcp, eventlog, lmhosts
svchost.exe                    560 AeLookupSvc, Appinfo, BITS, CertPropSvc,
                                   gpsvc, IKEEXT, iphlpsvc, LanmanServer,
                                   ProfSvc, Schedule, SENS, SessionEnv,
                                   ShellHWDetection, Winmgmt, wuauserv
svchost.exe                    640 EventSystem, FontCache, netprofm, nsi,
                                   W32Time
svchost.exe                    748 Netman, TrkWks, UmRdpService, UxSms
svchost.exe                    908 CryptSvc, Dnscache, LanmanWorkstation,
                                   NlaSvc, WinRM
svchost.exe                   1060 BFE, DPS
spoolsv.exe                   1172 Spooler
svchost.exe                   1236 AppHostSvc
cissesrv.exe                  1264 Cissesrv
vcagent.exe                   1288 cpqvcagent
DPMAMService.exe              1384 DPMAMService
DpmWriter.exe                 1520 DpmWriter
HealthService.exe             1564 HealthService
hpwmistor.exe                 1620 HPWMISTOR
inetinfo.exe                  1660 IISADMIN
sqlservr.exe                  1748 MSSQL$MSDPM2012
SMSvcHost.exe                 1868 NetPipeActivator, NetTcpActivator,
                                   NetTcpPortSharing
HAInitService.exe             1928 paxphostagent
RealtimeService.exe           1956 paxprealtime
HAJavaWrapper.exe             2004 N/A
svchost.exe                   2024 RemoteRegistry
RealtimeWrapper.exe           2044 N/A
conhost.exe                    628 N/A
conhost.exe                   1148 N/A
snmp.exe                      2612 SNMP
SQLAGENT.EXE                  2644 SQLAgent$MSDPM2012
conhost.exe                   2660 N/A
sqlbrowser.exe                2688 SQLBrowser
sqlwriter.exe                 2728 SQLWriter
sysdown.exe                   2772 sysdown
smhstart.exe                  2808 SysMgmtHp
svchost.exe                   2876 W3SVC, WAS
cpqnimgt.exe                  2904 CpqNicMgmt
cqmgserv.exe                  2948 CqMgServ
cqmgstor.exe                  3016 CqMgStor
cmd.exe                       2828 N/A
conhost.exe                   2832 N/A
hpsmhd.exe                    3080 N/A
MonitoringHost.exe            3104 N/A
cqmghost.exe                  3272 CqMgHost
WmiPrvSE.exe                  3356 N/A
WmiPrvSE.exe                  3364 N/A
WmiPrvSE.exe                  3528 N/A
rotatelogs.exe                3568 N/A
rotatelogs.exe                3576 N/A
msdpm.exe                     3692 MSDPM
svchost.exe                   3772 TermService
svchost.exe                   3804 PolicyAgent
hpsmhd.exe                    4048 N/A
rotatelogs.exe                2408 N/A
conhost.exe                   3504 N/A
rotatelogs.exe                3688 N/A
conhost.exe                   3828 N/A
WmiPrvSE.exe                  5044 N/A
WmiPrvSE.exe                  5468 N/A
vds.exe                       5552 vds
MonitoringHost.exe            5740 N/A
MonitoringHost.exe            6004 N/A
msdtc.exe                     5848 MSDTC
VSSVC.exe                     5688 VSS
svchost.exe                   6784 swprv
csrss.exe                     7924 N/A
winlogon.exe                  1844 N/A
taskhost.exe                  2928 N/A
rdpclip.exe                   3628 N/A
dwm.exe                       7352 N/A
explorer.exe                  7932 N/A
cmd.exe                       6312 N/A
conhost.exe                   2392 N/A
wbemtest.exe                  6812 N/A
powershell.exe                7260 N/A
conhost.exe                   2420 N/A
notepad.exe                   9068 N/A
mmc.exe                       5916 N/A
notepad.exe                   7060 N/A
tasklist.exe                  3864 N/A
Server:
C:\Windows\system32>tasklist /svc
Image Name                     PID Services
========================= ======== ===========================================
System Idle Process              0 N/A
System                           4 N/A
smss.exe                       368 N/A
csrss.exe                      456 N/A
wininit.exe                    500 N/A
csrss.exe                      508 N/A
winlogon.exe                   548 N/A
services.exe                   596 N/A
lsass.exe                      604 Netlogon, SamSs
lsm.exe                        612 N/A
svchost.exe                    708 DcomLaunch, PlugPlay, Power
svchost.exe                    784 RpcEptMapper, RpcSs
svchost.exe                    868 Dhcp, eventlog, lmhosts
svchost.exe                    908 AeLookupSvc, Appinfo, AppMgmt, BITS,
                                   CertPropSvc, gpsvc, IKEEXT, iphlpsvc,
                                   LanmanServer, ProfSvc, Schedule, seclogon,
                                   SENS, SessionEnv, ShellHWDetection,
                                   Winmgmt, wuauserv
svchost.exe                    960 EventSystem, fdPHost, FontCache, netprofm,
                                   nsi, W32Time
LogonUI.exe                   1008 N/A
svchost.exe                    232 Netman, TrkWks, UmRdpService, UxSms
svchost.exe                    192 CryptSvc, Dnscache, LanmanWorkstation,
                                   NlaSvc, WinRM
svchost.exe                    676 BFE, DPS, MpsSvc
spoolsv.exe                   1108 Spooler
cissesrv.exe                  1188 Cissesrv
cpqrcmc.exe                   1208 CpqRcmc
vcagent.exe                   1236 cpqvcagent
hpwmistor.exe                 1388 HPWMISTOR
MsDtsSrvr.exe                 1424 MsDtsServer100
svchost.exe                   1748 RemoteRegistry
snmp.exe                      1768 SNMP
sqlbrowser.exe                1800 SQLBrowser
sqlwriter.exe                 1884 SQLWriter
sysdown.exe                   1916 sysdown
smhstart.exe                  1948 SysMgmtHp
cpqnimgt.exe                  2028 CpqNicMgmt
cqmgserv.exe                   932 CqMgServ
cqmgstor.exe                  1384 CqMgStor
CcmExec.exe                   1480 CcmExec
cmd.exe                       1964 N/A
conhost.exe                   2060 N/A
hpsmhd.exe                    2072 N/A
clussvc.exe                   2092 ClusSvc
smssqlbkup.exe                2252 SMS_SITE_SQL_BACKUP_CCM02
smssqlbkup.exe                2420 SMS_SITE_SQL_BACKUP_CCM07
rotatelogs.exe                2684 N/A
rotatelogs.exe                2692 N/A
hpsmhd.exe                    2712 N/A
rotatelogs.exe                2784 N/A
conhost.exe                   2792 N/A
rotatelogs.exe                2808 N/A
conhost.exe                   2816 N/A
rhs.exe                       3776 N/A
rhs.exe                       3824 N/A
rhs.exe                       4100 N/A
rhs.exe                       4152 N/A
rhs.exe                       4188 N/A
rhs.exe                       4232 N/A
rhs.exe                       4264 N/A
rhs.exe                       4296 N/A
rhs.exe                       4328 N/A
rhs.exe                       4360 N/A
rhs.exe                       4392 N/A
rhs.exe                       4424 N/A
cqmghost.exe                  4744 CqMgHost
svchost.exe                   5048 TermService
svchost.exe                   5108 PolicyAgent
WmiPrvSE.exe                  6684 N/A
WmiPrvSE.exe                  6856 N/A
WmiPrvSE.exe                  6484 N/A
WmiPrvSE.exe                  6984 N/A
WmiPrvSE.exe                  4824 N/A
WmiPrvSE.exe                  5408 N/A
WmiPrvSE.exe                  5884 N/A
WmiPrvSE.exe                  2668 N/A
fdlauncher.exe                7308 MSSQLFDLauncher
fdlauncher.exe                4872 MSSQLFDLauncher$VS09
fdlauncher.exe                8528 MSSQLFDLauncher$VS10
fdlauncher.exe                7092 MSSQLFDLauncher$VS11
fdlauncher.exe                9744 MSSQLFDLauncher$VS12
smssqlbkup.exe               10992 SMS_SITE_SQL_BACKUP_CCM01
msdtc.exe                      780 MSDTC
HealthService.exe             9012 HealthService
MonitoringHost.exe            7976 N/A
MonitoringHost.exe            5876 N/A
MonitoringHost.exe            1900 N/A
dllhost.exe                  10668 COMSysApp
sqlservr.exe                  9276 MSSQL$VS12
fdhost.exe                    7144 N/A
conhost.exe                   2580 N/A
WmiPrvSE.exe                  3980 N/A
WmiPrvSE.exe                 10456 N/A
csrss.exe                     2144 N/A
winlogon.exe                 11208 N/A
taskhost.exe                  8912 N/A
rdpclip.exe                   5156 N/A
dwm.exe                      11080 N/A
explorer.exe                  9612 N/A
mmc.exe                        864 N/A
cmd.exe                      12900 N/A
conhost.exe                  12836 N/A
TrustedInstaller.exe          4828 TrustedInstaller
sppsvc.exe                   11156 sppsvc
wuauclt.exe                   5140 N/A
wbemtest.exe                 11640 N/A
notepad.exe                  11740 N/A
notepad.exe                  11692 N/A
notepad.exe                  10984 N/A
tasklist.exe                  9300 N/A
h.)
DPMServer:
DPMAMService.exe 1384 TCP dpmserver 6075 dpmserver 0 LISTENING
DPMAMService.exe 1384 TCPV6 dpmserver 6075 dpmserver 0 LISTENING
msdpm.exe 3692 UDP dpmserver 56662 * *
svchost.exe 184 TCP dpmserver 49733 server.contoso.com epmap ESTABLISHED
svchost.exe 3804 TCP dpmserver 52808 dpmserver 0 LISTENING
svchost.exe 184 TCP dpmserver 58356 server.contoso.com epmap ESTABLISHED
svchost.exe 640 UDP dpmserver ntp * *
svchost.exe 560 UDP dpmserver isakmp * *
svchost.exe 560 UDP dpmserver ipsec-msft * *
svchost.exe 908 UDP dpmserver llmnr * *    8 192
svchost.exe 560 UDP dpmserver 49938 * *
svchost.exe 908 UDP dpmserver 53590 * *
svchost.exe 184 TCPV6 dpmserver epmap dpmserver 0 LISTENING
svchost.exe 3772 TCPV6 dpmserver ms-wbt-server dpmserver 0 LISTENING
svchost.exe 500 TCPV6 dpmserver 49153 dpmserver 0 LISTENING
svchost.exe 560 TCPV6 dpmserver 49154 dpmserver 0 LISTENING
svchost.exe 3804 TCPV6 dpmserver 52808 dpmserver 0 LISTENING
svchost.exe 640 UDPV6 dpmserver 123 * *
svchost.exe 560 UDPV6 dpmserver 500 * *
svchost.exe 560 UDPV6 dpmserver 4500 * *
svchost.exe 908 UDPV6 dpmserver 5355 * *
svchost.exe 184 TCP dpmserver epmap server.contoso.com 51072 ESTABLISHED 3 395 5 2.735
System 4 TCP dpmserver netbios-ssn dpmserver 0 LISTENING
System 4 TCP dpmserver http dpmserver 0 LISTENING
System 4 TCP dpmserver microsoft-ds dpmserver 0 LISTENING
System 4 TCP dpmserver 47001 dpmserver 0 LISTENING
System 4 UDP dpmserver netbios-ns * *    6 300
System 4 UDP dpmserver netbios-dgm * *    3 603
System 4 TCPV6 dpmserver http dpmserver 0 LISTENING
System 4 TCPV6 dpmserver microsoft-ds dpmserver 0 LISTENING
System 4 TCPV6 dpmserver 47001 dpmserver 0 LISTENING
wininit.exe 720 TCP dpmserver 49152 dpmserver 0 LISTENING
wininit.exe 720 TCPV6 dpmserver 49152 dpmserver 0 LISTENING
WmiPrvSE.exe 3356 UDP dpmserver 52388 * *
ServeR:
WmiPrvSE.exe 6684 UDP server.contoso.com 57622 * *
wininit.exe 500 TCP server.contoso.com 49152 server.contoso.com 0 LISTENING
wininit.exe 500 TCPV6 server.contoso.com 49152 server.contoso.com 0 LISTENING
System 4 TCP server.contoso.com netbios-ssn server.contoso.com 0 LISTENING
System 4 TCP sdc1ri00qcl09 netbios-ssn server.contoso.com 0 LISTENING
System 4 TCP sdc1ri00qvs12 netbios-ssn server.contoso.com 0 LISTENING
System 4 TCP server.contoso.com netbios-ssn server.contoso.com 0 LISTENING
System 4 TCP server.contoso.com netbios-ssn server.contoso.com 0 LISTENING
System 4 TCP sdc1ri00qvs12 microsoft-ds server.contoso.com 51104 ESTABLISHED
System 4 TCP server.contoso.com microsoft-ds server.contoso.com 0 LISTENING
System 4 TCP server.contoso.com 5985 server.contoso.com 0 LISTENING
System 4 TCP server.contoso.com 47001 server.contoso.com 0 LISTENING
System 4 UDP server.contoso.com netbios-ns * *  12 1.134 12 1.134
System 4 UDP server.contoso.com netbios-ns * *
System 4 UDP server.contoso.com netbios-ns * *
System 4 UDP server.contoso.com netbios-dgm * *    12 2.412
System 4 UDP server.contoso.com netbios-dgm * *
System 4 UDP server.contoso.com netbios-dgm * *
System 4 UDP server.contoso.com ms-cluster-net * *  20.947 3.447.169 20.935 3.448.145 10.374 9.526 63 59
System 4 UDP server.contoso.com ms-cluster-net * *
System 4 TCPV6 server.contoso.com microsoft-ds server.contoso.com 0 LISTENING
System 4 TCPV6 server.contoso.com 5985 server.contoso.com 0 LISTENING
System 4 TCPV6 server.contoso.com 47001 server.contoso.com 0 LISTENING
svchost.exe 784 TCP server.contoso.com epmap server.contoso.com 0 LISTENING
svchost.exe 784 TCP server.contoso.com epmap dpmserver 49733 ESTABLISHED
svchost.exe 5048 TCP server.contoso.com ms-wbt-server server.contoso.com 0 LISTENING
svchost.exe 868 TCP server.contoso.com 49153 server.contoso.com 0 LISTENING
svchost.exe 908 TCP server.contoso.com 49154 server.contoso.com 0 LISTENING
svchost.exe 5108 TCP server.contoso.com 49372 server.contoso.com 0 LISTENING
svchost.exe 960 UDP server.contoso.com ntp * *
svchost.exe 908 UDP server.contoso.com isakmp * *
svchost.exe 908 UDP server.contoso.com ipsec-msft * *
svchost.exe 192 UDP server.contoso.com llmnr * *
svchost.exe 908 UDP server.contoso.com 59281 * *
svchost.exe 192 UDP server.contoso.com 61778 * *
svchost.exe 784 TCPV6 server.contoso.com epmap server.contoso.com 0 LISTENING
svchost.exe 5048 TCPV6 server.contoso.com ms-wbt-server server.contoso.com 0 LISTENING
svchost.exe 868 TCPV6 server.contoso.com 49153 server.contoso.com 0 LISTENING
svchost.exe 908 TCPV6 server.contoso.com 49154 server.contoso.com 0 LISTENING
svchost.exe 5108 TCPV6 server.contoso.com 49372 server.contoso.com 0 LISTENING
svchost.exe 960 UDPV6 server.contoso.com 123 * *
svchost.exe 908 UDPV6 server.contoso.com 500 * *
svchost.exe 908 UDPV6 server.contoso.com 4500 * *
sqlbrowser.exe 1800 UDP server.contoso.com ms-sql-m * *
sqlbrowser.exe 1800 UDPV6 server.contoso.com 1434 * *
snmp.exe 1768 UDP server.contoso.com snmp * *  4 176 4 176
snmp.exe 1768 UDP server.contoso.com 58396 * *
snmp.exe 1768 UDPV6 server.contoso.com 161 * *
services.exe 596 TCP server.contoso.com 49371 server.contoso.com 0 LISTENING
services.exe 596 TCPV6 server.contoso.com 49371 server.contoso.com 0 LISTENING
rhs.exe 3824 UDP server.contoso.com 64187 * *
msdtc.exe 780 TCP server.contoso.com 62092 server.contoso.com 0 LISTENING
msdtc.exe 780 TCPV6 server.contoso.com 62092 server.contoso.com 0 LISTENING
lsass.exe 604 TCP server.contoso.com 49185 server.contoso.com 0 LISTENING
lsass.exe 604 UDP server.contoso.com 61776 * *
lsass.exe 604 TCPV6 server.contoso.com 49185 server.contoso.com 0 LISTENING
hpsmhd.exe 2072 TCP server.contoso.com 2301 server.contoso.com 0 LISTENING
hpsmhd.exe 2072 TCP server.contoso.com 2381 server.contoso.com 0 LISTENING
hpsmhd.exe 2072 TCPV6 server.contoso.com 2301 server.contoso.com 0 LISTENING
hpsmhd.exe 2072 TCPV6 server.contoso.com 2381 server.contoso.com 0 LISTENING
HealthService.exe 9012 UDP server.contoso.com 56317 * *
dllhost.exe 10668 TCP server.contoso.com 61453 server.contoso.com 0 LISTENING
dllhost.exe 10668 TCPV6 server.contoso.com 61453 server.contoso.com 0 LISTENING
clussvc.exe 2092 TCP server.contoso.com ms-cluster-net server.contoso.com 0 LISTENING
clussvc.exe 2092 TCP server.contoso.com 49234 server.contoso.com 0 LISTENING
clussvc.exe 2092 TCPV6 server.contoso.com ms-cluster-net server.contoso.com 0 LISTENING
clussvc.exe 2092 TCPV6 server.contoso.com 49234 server.contoso.com 0 LISTENING
CcmExec.exe 1480 UDP server.contoso.com 55500 * *
i.)
Windows Firewall service is disabled and off for all profiles in DPMServer and Server
j.)
k.)
Server:
C:\Windows\system32>netsh int tcp show global
Querying active state...
TCP Global Parameters
Receive-Side Scaling State          : disabled
Chimney Offload State               : disabled
NetDMA State                        : enabled
Direct Cache Acess (DCA)            : disabled
Receive Window Auto-Tuning Level    : normal
Add-On Congestion Control Provider : ctcp
ECN Capability                      : disabled
RFC 1323 Timestamps                 : disabled
DPMServer
C:\Windows\system32>netsh int tcp show global
Querying active state...
TCP Global Parameters
Receive-Side Scaling State          : disabled
Chimney Offload State               : disabled
NetDMA State                        : enabled
Direct Cache Acess (DCA)            : disabled
Receive Window Auto-Tuning Level    : normal
Add-On Congestion Control Provider : ctcp
ECN Capability                      : disabled
RFC 1323 Timestamps                 : disabled
** The above autotuninglevel setting is the result of Group Policy overriding any local configuration.
C:\Windows\system32>setspn -l dpmserver
Registered ServicePrincipalNames for CN=dpmserver,OU=DPM,OU=Service Management,DC=contoso,DC=com:
        MSSQLSvc/dpmserver:MSDPM2012
        MSSQLSvc/dpmserver:51644
        WSMAN/dpmserver
        WSMAN/dpmserver
        TERMSRV/dpmserver
        TERMSRV/dpmserver
        RestrictedKrbHost/dpmserver
        HOST/dpmserver
        RestrictedKrbHost/dpmserver
        HOST/dpmserver
C:\Windows\system32>setspn -l server
Registered ServicePrincipalNames for CN=server,OU=QNO,OU=Service Management DC1,DC=contoso,DC=com:
        MSServerClusterMgmtAPI/Server
        MSServerClusterMgmtAPI/Server
        WSMAN/Server
        WSMAN/Server
        TERMSRV/Server
        TERMSRV/Server
        RestrictedKrbHost/Server
        HOST/Server
        RestrictedKrbHost/Server
        HOST/Server

DPM 2012 R2 Slow to expand Cluster Role and Add VM to backups

When i want to add a new VM to the backup.
I go to modify protection group, Expand the Cluster to see all the HA roles, then expand the VM i want so i can select it, this is where it is extremely slow. Once i expand the VM, an hour glass comes on under the VM and takes over an hour to give me option
of Online/Offline backup to select.
Is any one else having this issue ? we do have over 500 hundred VM's in the cluster and don't remember to have this issue when we had just few in the beginning.

Hi,
which DPM Version are you working on?
Have tried to clear the Cache on de DS Selection Page?
Seidl Michael | http://www.techguy.at |
twitter.com/techguyat | facebook.com/techguyat

DPM 2012 R2 (BMR) Replica allways inconsistent

Hello,
I have two Server 2012 servers running DPM 2012 R2. I am trying to do a Bare Metal Recovery backup on one of our protected servers. The protected server is running Server 2008 R2. But since i added the server the replica is allways inconsistent.
Error on the DPM server:
An unexpected error occurred while the job was running. (ID 104 Details: The process cannot access the file because it is being used by another process (0x80070020))
All jobs in Windows Server Backup on the protected server shows as: Succesfull.
No errors in the log files on: C:\Windows\Logs\WindowsServerBackup
DPMRACurr.errlog on the 'protected' server:
createsnapshotsubtask.cpp(971) [000000000228D680] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL Executing PreSnap step ""c:\Program Files\Microsoft Data Protection Manager\DPM\bin\BMRBackup.cmd" \\dpmserver.domain.com\7bbdce9d91934eb9bedbcd71f7665a0d"
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
service.cpp(147) [000000000018F7A0] ACTIVITY CService::ServiceHandlerExInternal
createsnapshotsubtask.cpp(1261) [000000000228D680] NORMAL CreateSnapshotSubTask: this:[000000000228D680], Component: System Protection
vssbaserequestor.cpp(51) [000000000228E640] NORMAL CVssBaseRequestor: constructor [000000000228E640]
vsssnapshotrequestor.cpp(91) [000000000228E640] NORMAL CVssSnapshotRequestor::CVssSnapshotRequestor [000000000228E640]
createsnapshotsubtask.cpp(1302) [000000000228D680] NORMAL CreateSnapshotSubTask: this:[000000000228D680], m_pVssRequestor = [36234816]
vssbaserequestor.cpp(88) [000000000228E640] NORMAL CVssBaseRequestor::Initialize [000000000228E640]
vsssnapshotrequestor.cpp(185) [000000000228E640] NORMAL CVssSnapshotRequestor::InitializeSnapshotCreation [000000000228E640]
miscellaneousutils.cpp(677) WARNING Failed: Hr: = [0x80070002] Could not open HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0
iteratorutils.cpp(648) NORMAL CaseSensitivity NOT enabled on the machine
systemstatewriterhelperplugin.cpp(1206) WARNING Failed: Hr: = [0x80070003] : Encountered Failure: : lVal : hr
vdshelper.cpp(293) [0000000002290D40] NORMAL VdsHelper: VDS Service started
fsmtransition.cpp(111) [00000000008ED4A0] WARNING Failed: Hr: = [0x80070020] HasEventErrorCode: completion: 0xa10c, signature: 0xaabbcc00
vsssnapshotrequestor.cpp(2056) [000000000228E640] NORMAL CVssSnapshotRequestor::DoFailureCleanup [000000000228E640]
vsssnapshotrequestor.cpp(1608) [000000000228E640] NORMAL CVssSnapshotRequestor::ReleaseVolumesForSnapshot [000000000228E640]
aasubtask.cpp(906) [000000000228D680] WARNING <?xml version="1.0"?>
aasubtask.cpp(906) [000000000228D680] WARNING <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2147024864" Reason="Error" CommandID="RAPreBackup" CommandInstanceID="7f686c79-a38a-4ed9-bf89-f78b72665634" GuidWorkItem="64d01a3c-e977-4f66-a7b8-860d7ce8c792" TETaskInstanceID="ebbbdb3b-f585-4753-8e72-af1d5f44285b"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="998" DetailedCode="-2147024864" DetailedSource="2"/><RAStatus><RAPreBackup xmlns="http://schemas.microsoft.com/2003/dls/ArchiveAgent/StatusMessages.xsd"><BackupTime>130444369564690000</BackupTime><DSStatus><ComponentName>System Protection</ComponentName><LogicalPath>Computer</LogicalPath><BackupStamp></BackupStamp><Metadata></Metadata></DSStatus></RAPreBackup></RAStatus></Status>
runtime.cpp(1376) [000000000087B170] FATAL Subtask failure, sending status response XML=[<?xml version="1.0"?>
runtime.cpp(1376) [000000000087B170] FATAL <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2147024864" Reason="Error" CommandID="RAPreBackup" CommandInstanceID="7f686c79-a38a-4ed9-bf89-f78b72665634" GuidWorkItem="64d01a3c-e977-4f66-a7b8-860d7ce8c792" TETaskInstanceID="ebbbdb3b-f585-4753-8e72-af1d5f44285b"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="998" DetailedCode="-2147024864" DetailedSource="2"/><RAStatus><RAPreBackup xmlns="http://schemas.microsoft.com/2003/dls/ArchiveAgent/StatusMessages.xsd"><BackupTime>130444369564690000</BackupTime><DSStatus><ComponentName>System Protection</ComponentName><LogicalPath>Computer</LogicalPath><BackupStamp></BackupStamp><Metadata></Metadata></DSStatus></RAPreBackup></RAStatus></Status>
runtime.cpp(1376) [000000000087B170] FATAL ]
systemstatewriterhelperplugin.cpp(373) [00000000022933D0] EBBBDB3B-F585-4753-8E72-AF1D5F44285B WARNING Failed: Hr: = [0x80070020] : Encountered Failure: : lVal : sfDisk.Open((0x80000000L), 0x00000001)
systemstatewriterhelperplugin.cpp(202) [00000000022933D0] EBBBDB3B-F585-4753-8E72-AF1D5F44285B WARNING Failed: Hr: = [0x80070020] : Encountered Failure: : lVal : GetCriticalDisks(ssWindowsBackupSetDir, fCaseSensitive, arrCriticalDisks, arrCriticalDiskSizes)
systemstatewriterhelperplugin.cpp(176) [00000000022933D0] EBBBDB3B-F585-4753-8E72-AF1D5F44285B WARNING Failed: Hr: = [0x80070020] : Encountered Failure: : lVal : GetBMRRecoveryInformation(ssWindowsBackupSetDir, fCaseSensitive, ssOSVersion, isServerOS, ssOSArchitecture, dwBootDiskNumber, arrCriticalDisks, arrCriticalDiskSizes)
systemstatewriterhelperplugin.cpp(557) [00000000022933D0] EBBBDB3B-F585-4753-8E72-AF1D5F44285B WARNING Failed: Hr: = [0x80070020] : Encountered Failure: : lVal : DumpBMRRecoveryInformation()
createsnapshotsubtask.cpp(1508) [000000000228D680] EBBBDB3B-F585-4753-8E72-AF1D5F44285B WARNING Failed: Hr: = [0x80070020] : Encountered Failure: : lVal : pBackupHelper->DoPreSnapshotProcessing()
fsmstate.cpp(167) [000000000228B7A0] EBBBDB3B-F585-4753-8E72-AF1D5F44285B WARNING Failed: Hr: = [0x80070020] : Encountered Failure: : lVal : pTransition->Execute(pEvent)
genericfsm.cpp(225) [0000000000877300] EBBBDB3B-F585-4753-8E72-AF1D5F44285B WARNING Failed: Hr: = [0x80070020] : Encountered Failure: : lVal : m_pCurrentState->SendEvent(pEvent, pNextState)
freesnapshotsubtask.cpp(46) [0000000002295B70] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CFreeSnapshotSubTask: constructor [0000000002295B70]
freesnapshotsubtask.cpp(123) [0000000002295B70] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CFreeSnapshotSubTask::TriggerDone [0000000002295B70]
freesnapshotsubtask.cpp(562) [0000000002295B70] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CFreeSnapshotSubTask: StartBackupComplete [0000000002295B70]
vssbaserequestor.cpp(1068) [000000000228E640] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CVssBaseRequestor::StartGatherWriterStatus [000000000228E640]
vssbaserequestor.cpp(944) [000000000228E640] NORMAL QueryStatus returned 0x4230a, Releasing VssAsync [000000000067A4C0]
freesnapshotsubtask.cpp(675) [0000000002295B70] NORMAL CFreeSnapshotSubTask: ReleaseSnapshot [0000000002295B70]
vssbaserequestor.cpp(1101) [000000000228E640] NORMAL CVssBaseRequestor::CheckWriterStatus [000000000228E640]
vsssnapshotrequestor.cpp(1346) [000000000228E640] NORMAL CVssSnapshotRequestor::ReleaseSnaphot [000000000228E640]
vsssnapshotrequestor.cpp(2022) [000000000228E640] NORMAL CVssSnapshotRequestor::CleanUp [000000000228E640]
vsssnapshotrequestor.cpp(1608) [000000000228E640] NORMAL CVssSnapshotRequestor::ReleaseVolumesForSnapshot [000000000228E640]
freesnapshotsubtask.cpp(181) [0000000002295B70] NORMAL CFreeSnapshotSubTask::GetFinalStatus [0000000002295B70]
freesnapshotsubtask.cpp(63) [0000000002295B70] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CFreeSnapshotSubTask: destructor [0000000002295B70]
vsssnapshotrequestor.cpp(109) [000000000228E640] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CVssSnapshotRequestor::~CVssSnapshotRequestor [000000000228E640]
vsssnapshotrequestor.cpp(2022) [000000000228E640] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CVssSnapshotRequestor::CleanUp [000000000228E640]
vsssnapshotrequestor.cpp(1608) [000000000228E640] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CVssSnapshotRequestor::ReleaseVolumesForSnapshot [000000000228E640]
vssbaserequestor.cpp(69) [000000000228E640] EBBBDB3B-F585-4753-8E72-AF1D5F44285B NORMAL CVssBaseRequestor: destructor [000000000228E640]
workitem.cpp(272) [0000000002288BE0] EBBBDB3B-F585-4753-8E72-AF1D5F44285B ACTIVITY WorkItem stopping
When i run procmon on the 'protected' server during the bmr job:
DPMRA.exe CreateFile \Device\Harddisk0\DR0 SHARING VIOLATION
DPMRA.exe QueryStandardInformationFile C:\Program Files\Microsoft Data Protection Manager\DPM\Temp\DPMRACurr.errlog SUCCESS
DPMRA.exe WriteFile C:\Program Files\Microsoft Data Protection Manager\DPM\Temp\DPMRACurr.errlog SUCCESS
Things i tried:
wbadmin.exe Start Backup –backuptarget:\\justaserver\tempshare –AllCritical
100% complete, no errors.
Removed the protection group (delete data).
Re-installed the DPM agent.
Moved the protected server from dpmserver1 to dpmserver2.
i appreciate any help you can provide.
Kind regards,
BoRo90

Hi Mike,
FLTMC on DPM server:
Filter Name                     Num Instances    Altitude    Frame
DpmFilter                               0       385300
0
PROCMON23                               0       385200
0
Dedup                                 179       180450
0
SIS                                   179       180400
0
luafv                                   1       135000
0
npsvctrig                               1        46000
FLTMC on Protected server:
Filter Name                     Num Instances    Altitude    Frame
DpmFilter                               0       385300
0
PROCMON23                               0       385200
0
FsDepends                               4       370060
0
MpFilter                                5       328000
0
luafv                                   1       135000
0
Running only a systemstate job works fine! I have already tried that.
Kind regards

Saved State Backup on Server 2012 R2 and DPM 2012

Hello, Our environment in currently in transition with planned migration to 2012 R2. In the mean time, we have a 5 node 2008 R2 hyper-v cluster with CSV. We are currently using DPM 2012 for our backup. I have read multiple postings about child
partition backup and saved state and all that seems to make relative sense.
What I have noticed is that in our existing environment (2008 R2 Hyper-v, DPM 2012) that all 2012 R2 Virtual servers setup in our hyper-v cluster show 'Backup Using Saved State'. All virtual 2003 - 2008 R2 servers on the same cluster show as 'Backup
using Child Partition Snapshot'.
So, the question: is this normal and the only way virtual 2012 R2 servers can be backed up in our environment? Or, is there some configuration on the virtual 2012 R2 servers that needs to be done so that the Hyper-v VSS writers show that it can be backed
up using Child Partition Snapshot. (Yes, I viewed the Hyper-V VSS Writer Caption: for each system on all the nodes and no, I am not talking about what is displayed in DPM 2012 since I understand it may not truly reflect the current backup method)

Have you already checked typical reason for DPM doing saved state backup? If not, find them below.
Also, do your VM have
SCSI controller added? Prior to using Veeam as our primary backup solution, we leveraged DPM and confronted the very same issue. Fortunately, by adding ISCSI controllers to VMs in question we were able to solve the problem.
Conditions when DPM fails to back up Hyper-V virtual machines in an online state
By default, System Center 2012 – Data Protection Manager (DPM) performs a backup of a Hyper-V Virtual Machine (VM) in an online state. However, DPM cannot back up a Hyper-V VM in an online state, if one or more of the following
conditions are true:
Backup (Volume Snapshot) Integration Service is disabled or not installed.
The virtual machine has one or more dynamic disks.
The virtual machine has one or more non-NTFS based volumes.
The virtual machine Cluster Resource Group in a cluster setup is offline.
The virtual machine is not in a running state.
A ShadowStorage assignment of a volume inside the virtual machine is explicitly set to a different volume other than itself.
An App-V drive is installed on the virtual machine that creates a non-NTFS volume.
These conditions are set by the Hyper-V writer. In such a case, the VM is put in a saved state before a snapshot of host volumes are taken (except when the VM is turned off) for a backup. The Hyper-V writer adds the VM in the following format:
For offline backups: Backup Using Saved State\<VMName>
For online backups: Backup Using Child Partition Snapshot\<VMName>
Additional reason if we have less than 300MB free space on a volume in the guest.
Kind regards, Leonardo.

DPM 2012 table backup

Dear all,
I have intertied a DPM 2012 server which is perform short (to disk) and long (tape) backups. However the tape backups always seem to fail with various errors / warning. I have noticed that the server has fire streamer and a physical tape drive setup,
I would like to remove fire streamer and also get some granular logon on the errors so that I can perform some analysis.

Hi,
What update rollup are you running on the DPM 2012 R2 server ? DPM 2012 R2 UR5 introduced a new refresh feature that will re-enumerate data sources on an individual protected server.
Check for VSS errors inside the guests that are having problems being backed up.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

SCDPM 2012 R2 replica inconsistent, checksum mismatch

Hello,
protecting one of my file servers I always getting the following error:
The replica of F:\ on xxx is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. (ID: 3106)
DPM has detected a checksum mismatch during data transfer over the network (ID: 30087)
I have protected drive E: of the same server without any problems.
I have tried to run a consistency check several times, with no success.
Any idea, how to troubleshoot this error?

Hi,
I would suggest checking the current SNP features on the DPM server
and problem server ensuring Chimney offload and RSS are disabled. If you identify Chimney offload and RSS as enabled I would test behavior of backup for the problem volume with both features disabled on DPM server and
problem server.
To determine the current status of SNP features
From command prompt issue
netsh int tcp show global
To configure TCP Chimney Offload (Chimney Offload State) in
the operating system
-To enable chimney:
netsh int tcp set global chimney=enabled
-To disable chimney:
netsh int tcp set global chimney=disabled
To configure RSS (Receive-Side Scaling State) in the operating system
-To enable RSS:
netsh int tcp set global rss=enabled
-To disable RSS:
netsh int tcp set global rss=disabled
Information about the TCP Chimney Offload, Receive Side Scaling, and Network Direct Memory Access features in Windows Server 2008:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;951037
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your
question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

Post DPM 2012 r2 install.. DPM Agents showing "needs update" even though at version 4.2.1205.0

I've done a migration from Dpm 2010 all the way up to 2012 R2 at this point.. on x64..
There were previous clients on the system using version 3.x of the agent.. i tried the install update option in the gui on the server but found I had to manually uninstall the old dpm agent on each server and then install the new agent..
Now on the dpm server it still says each one needs updated.. I ran a refresh, rebooted both the server with the agent and the dpm server to no avail..
How do I get the dpm server to realize that verison 4.2.1205.0 is installed? I think this is a sql db update issue.. i do not want to have to delete the whole protection
group and start over.. its quite massive..
Thanks for any advice here
Edit: did i need to set a dpm server name upon running each agent install.. i didnt do this thus far..
Tech, the Universe, Everything: http://tech-stew.com

manually running the command to setdpmserver name seems to have done the trick.. only issue is i have about 40 machines to roll through to set this
Tech, the Universe, Everything: http://tech-stew.com

DPM 2012 UR3 Agent Update Error: HRESULT E_FAIL...DCOM Error

My DPM Server is Windows 2008 R2 SP1 with a locally installed SQL and DPM Server and fully patched. My Workstations are all Windows 7 Ultimate x64, fully patched. I have manually installed the DPM RTM Agent and pushed the UR2 update from the DPM Server
without any challenges or issues. I have SCEP running with process exclusions for the DPM services on the WS and DPM Server. I’ve been running DPM 2012 RTM and then UR2 without any issues or challenges to-date.
I have recently updated my DPM 2012 Server from UR2 to UR3 and pushed out all the Agent Updates, which appeared to go successfully from the DPM Console perspective. I spot checked a few systems, 1 workstation (WS) and 1 server, everything looked good. A
couple of days after this I noticed 2 of my workstations failed backing up to Tape. I noticed the recovery options available for these WS’s have stopped updating hours after pushing the UR3 Agent update. The 2 WS’s I'm troubleshooting have a little different
scenario. I have 2 other WS’s that were updated in the same manner and are working perfectly.
Both WS cannot connect to the DPM Server and displays this DCOM Error:
"ERROR:ERROR HRESULT E_FAIL has been returned from a call to a COM component."
The 1st WS DPM Client has a Yelow Sign over-lay and "Administrator has not configured backups." when you hover over it.
The 2nd WS does not the Yellow Sign over-lay.
All the properties of the Local DPM Client Console 'Summary and Protected item' tabs are not updated on the 1st WS but are on the 2nd WS.
1st WS process:
The Recovery Tab shows the available recover dates to choice from.
I can expand one of the backup dates, folders and copy a file to this system.
I can view my previous recovery Points from the console dating back to when I updated the Agents.
I’ve validated the DCOM settings on both WS's compared to a WS that is working, they are the same.
I uninstalled the agent manually, then copied and reinstalled the new UR3 Agent Version with the same outcome.
I uninstalled the new version and reinstalled the previous version, same error.
I then proceeded with upgrading UR2 agent version installing the UR3 version over the top, same error.
I logged on to this WS as the Domain Admin, removed and reinstalled the UR3 version, same error.
I removed, applied and then re-added the DPM server to the local WS DPM and DCOM Groups.
I removed, applied and then re-added the WS from the Groups on the DPM Server.
I’m able to see, ping and view other backup folders presented on the DPM server on this WS.
In the DPM Console I am able to connect to this Workstation successfully from the Administrative, Agent Space.
The DPMClientProtectionCurr.errlog file shows this repeatedly:
0FC0
065C    10/13   05:02:32.499
03        service.cpp(298)
[000000000021FD90]
ACTIVITY
CService::AnnounceServiceStatus
0FC0
0D18    10/13   05:02:33.059
33        dlsclientprotection.cpp(778)
[00000000002BC850]
NORMAL
Connecting to DPM Server: (<Server.FQDN>)
0FC0
0D18    10/13   05:02:33.171
33        dlsclientprotection.cpp(861)
[00000000002BC850]
WARNING         Failed: Hr: = [0x80004005] : Failed to set client OS details - ClientName:<WS.FQDN>, ClientOSVersion:6.1.7601, OSType:2, AgentVersion: 4.0.1920.0
0FC0
0D18    10/13   05:02:33.171
33        dlsclientprotection.cpp(1490)
[00000000002BC850]
WARNING         Failed: Hr: = [0x80004005] : Failed to get connection to DPM server: lVal : ConnectToDPMServer(bstrClientMachineName, &pIUnknown, &fConnectionSuccessful, &dCurrentStatus,
exceptionResult)
The
DPMRACurr.eerlog show this for both WS's:
0EF0 1110 10/13 04:05:02.157 22 genericthreadpool.cpp(824) [000000000093C360]  NORMAL Hr: = [0x80070002] CGenericThreadPool::m_dwMaximumNumberOfThreads[20]
0EF0 1110 10/13 04:05:02.157 03 miscellaneousutils.cpp(918)   NORMAL Error:ERROR_UNKNOWN_PRODUCT, While detecting DPM version. Assuming DPM isnt installed.
And this one repeatedly:
0BE8 08EC 10/13 13:59:40.404 29 radefaultsubtask.cpp(382) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : CRADefaultSubTask: WorkitemID does not exist, {DB3F138D-DE37-414D-BADC-5A161C6E7E1C}
0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(546) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceivedSpecific(pCommand,
pOvl)
0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(751) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceived(pAgentOvl)
The 2nd WS Process:
I did not remove or touch the local agent installation because the information is populated on this client’s agent properties fields.
I can see the folder selections I’ve chosen to be backed up by the protection group configuration.
When i open the Agent UI I receive the sam DCOM error.
I also receive a different error message on this WS when I try and do a Sync Now from the General Tab: Failed to trigger synchronization.
I was able to perform a consistency check on this WS that completed successfully from the DPM server.
I’ve validated the networking configuration settings are correct.
I flushed local DNS cache.
Thanks,
Paul

Hi,
I have a Windows 7 x64 machine that exhibits this problem. It seems that it is not caused on the client side but on the server side.
In our case the server logs the following every time the client tries to connect:
WARNING   Verify disconnected client failed with exception: System.ArgumentException: Das Element wurde bereits hinzugefügt. Schlüssel im Wörterbuch: "<machinename>". Hinzuzufügender Schlüssel: "<machinename>".
(Translation: Element has already been added. Key in Table: "<machinename>". Key to be added: "<machinename>".
I have uninstalled the agent on the client several times. One time I have seen the following error message on the server side:
Deployment.cs(2815)           NORMAL   Removing all agent records for server[<machinename>] from table InstalledAgent.
ntlmutils.cpp(185)           WARNING   Failed: Hr: = [0x80070002] : Error trying to open key [HKLM\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0\NtlmAuthData\<machinename>]
SchedulerImpl.cs(166)           NORMAL   Entering DeRegister, JobDefID: bafe2b8b-53b2-4694-aa28-9e2c6c152d51
Catalog.cs(1006)           WARNING   No retry on exception The specified @name ('') does not exist. while executing sp_delete_alert
Catalog.cs(1013)           WARNING   SqlException encountered, SqlRetryCommand diag details - SqlCommandText => Name=msdb.dbo.sp_delete_alert, CommandType=StoredProcedure
Catalog.cs(1013)           WARNING   CommandDiagInfo => CanRetry=False, CommandTimeout=3600
Catalog.cs(1013)           WARNING   CommandParams   => Count=2, InTx=True
Catalog.cs(1013)           WARNING         Param[0]   => ParameterName=@name | Value= | Size=0 | DbType=NVarChar | Direction=Input | IsNullable=False
Catalog.cs(1013)           WARNING         Param[1]   => ParameterName=@RETURN_VALUE | Value=1 | Size=0 | DbType=Int | Direction=ReturnValue | IsNullable=False
EventManager.cs(98)           NORMAL   Publishing event from SchedulerImpl.cs(838): JobScheduleChange, [JobDefID=bafe2b8b-53b2-4694-aa28-9e2c6c152d51]
Errors on the client side appear the moment the agent is re-added to the DPM server (I use "connect agent" instead of "install agent"). After that moment I get the message "Error connection to the DPM server. Error: a COM-component returned E_FAIL" every time
I open the DPM client. This is mirrored by the Verify error mentioned above on the server side.
To me it seems that parts of the machine config are still in the MSDB after removal (maybe caused by the registry error). If this client is connected again, the orphaned database entries cause the Verify error
If that's true, how could we get rid of those entries? Would it help to rename the client?
Uwe

DPM 2012 R2 UR2 and Windows 2003 SP2 Agent Version Issue

Hi All, I have UR2 installed on my DPM 2012 R2 server and have followed Mike's guide on getting them protected:
http://blogs.technet.com/b/dpm/archive/2014/06/11/details-on-protecting-windows-server-2003-computers-using-data-protection-manager-2012-r2.aspx
The agents now show in the DPM console but display as needing an update and showing as agent version 4.1.3313.0 instead of 4.1.3441.0, which is odd.
Servers have:
.Net 3.5 Sp1 Full
Visual C++ 2008 Redistributable - x86 9.0.30729.17
From the DPM server:
C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\agents\RA\4.2.1235.0\i386\1033\DPMAgentInstaller_Win2K3_i386.exe
Executed:
setdpmserver.exe -dpmservername DPMserverName
From the DPM server:
Attach-ProductionServer.ps1 script on the DPM server and refreshed twice
What have I missed?

Hi.
Reboot your 2003 Server
Run DPM Setup again on Server 2003
Run setdpmserver.exe again
click refresh in DPM Server
worked for me
Seidl Michael | http://www.techguy.at |
twitter.com/techguyat | facebook.com/techguyat

DPM 2012 R2 agent update on Windows 2003 server x64

Hi,
I have an old windows 2003 server x64 protected by DPM 2012 Sp1. After DPM upgrade to 2012 R2 I cannot update DPM Agent on server. If I try to update agent manually error message is : agentsetup.exe is not a valid win32 application.
Mihai

command back,
edit: it seems like a reboot is definitely needed to get it working
got it working like described here: http://support.microsoft.com/kb/2958100/en-us
Install the Microsoft Visual C++ 2008 Redistributable on Windows Server 2003 servers if it is not already installed.
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2008 Redistributable Package (x64)
Note The following error occurs if the C++ redistributable is not installed:
Data Protection Manager Setup
Could not load the setup launch screen. Please contact Microsoft Product Support.
Copy the Windows Server 2003 Agent installer that is located on in the DPM server to the Windows Server 2003 server, and then install the agent.
64-bit: <var>DPM Installation Location</var>\DPM\agents\RA\4.2.1226.0\amd64\1033\DPMAgentInstaller_Win2K3_AMD64.exe
32-bit: <var>DPM Installation Location</var>\DPM\agents\RA\4.2.1226.0\i386\1033\
DPMAgentInstaller_Win2K3_i386.exe
Run the following command at an administrative command prompt:
cd DPM Agent Installation Location\DPM\bin\setdpmserver.exe –dpmservername DPM Server Name
Run the following Windows Powershell cmdlet to establish a connection with the DPM server:
Attach-ProductionServer.ps1 DPMServerNameProductionServerNameUserNamePasswordDomain
regards
Stefan

DPM 2012 R2 agent update on Windows 2003 server x64 - Exchange

According to the release notes on http://blogs.technet.com/b/dpm/archive/2014/04/23/now-available-update-rollup-2-for-system-center-2012-r2-data-protection-manager.aspx the following workloads are supported on Win2K3 with DPM2012 R2 UR2:
SQL 2005
SQL 2008
SQL 2008 R2
SharePoint 2007
Does that mean protecting Exchange 2007 on Win2K3 is no longer an option after upgrading to DPM 2012 R2 (UR2)? It works on DPM 2012 SP1 but I need to know if it will continue to work after upgrading.
(This question follows on from this thread http://social.technet.microsoft.com/Forums/en-US/c425421b-b726-4125-82fc-beae8947722c/dpm-2012-r2-agent-update-on-windows-2003-server-x64?forum=dpmsetup which was marked as 'answered')

Hi,
Yes, Exchange 2007 backup will continue to work. I think that due to the timeframe of the UR2 release not all workloads were able to be re-certified, thus the limit in supported workloads.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

DPM 2012 Protection Agent Connection Failure

I was successfully protecting a Windows Server 2008 R2 Ent. Server with my M.S. System Center 2012 R2 DPM R2 Server until today. The only changes I know about are the fact that this 2008 server was promoted to a domain controller today using the same
name and I.P. Address. It appears that the DCPromo process has broken DPM protection somehow. Is it true that a "dcpromo" of a protected server can cause DPM Agent failures? If so what is the preferred method to fix this problem.
I'm hoping that I don't really have to stop and clean up the current protection for this server and then start over again. Does anyone have a solution for this problem? Here are the errors I'm getting:
Affected area: ServerName.DomainName
Occurred since: 1/13/2015 8:30:02 AM
Description: The DPM protection agent on ServerName.DomainName could not be contacted. Subsequent protection activities for this computer may fail if the connection is not established. The attempted contact failed for the following reason: (ID 3122)
The protection agent operation failed because it could not access the protection agent on ServerName.DomainName. ServerName.DomainName may be running DPM, or the DPM protection agent may have been installed by another DPM server. (ID 302 Details: )
More information
Recommended action: Uninstall DPM or the DPM protection agent from ServerName.DomainName and install the DPM protection agent again from the computer that you want to use to protect the computer.
On the Agents tab in the Management task area, check the status of the agent.
Resolution: To dismiss the alert, click below
Inactivate
Protection agent version: 4.2.1254.0
Error: Data Protection Manager Error ID: 270
The agent operation failed on ServerName.DomainName because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
If ServerName.DomainName is a workgroup server, the password for the DPM user account could have been changed or may have expired.
Recommended action: Check the following to troubleshoot this issue:
1) If the agent is not installed on ServerName.DomainName, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
2) To attach the computer correctly to this DPM server, run the SetDpmServer tool with the -Add option on the protected computer.
3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
task area.
4) If ServerName.DomainName is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.
Note: I tried running the setdpmserver tool but got the following message:
SetDpmServer failed with errorcode =0x80070534, error says: No mapping between account names and security IDs was done.
I also tried the attach agents option but DPM tells me that there is already an agent installed.
I also tried to manually start the DPMRA service on the client but it fails with error code 1168.
Any helpfull information would be greatly appreciated.
Thank you,
MPeterson

Hi,
Try the following:
Uninstall the agent from the protected computer.
Restart the computer.
Install the DPM-agent manually.
Re run the SetDPMServer command.
Try start the service.
If the problem still exist, please look into the following steps:
Verify the COM+ permissions for the DPM agent on the protected server. There could be a mismatch in the permissions:
Click START / Administrative Tools / Component Services
Expand Component Services / Computers / My Computer / DCOM Config
Right click on the "DPM RA Services" and choose properties. Verify that under the Security tab / Launch and Activation Permissions you got Customize marked, click the "Edit..." button in the ACL you should see the computer account for
your DPM server.
If it's not present add it and mark all allow boxes and try to start the service again.
You should also verify that your DPM-server computer account is a member of these two local security groups on the protected server:
DPMRADCOMTrustedMachines
DPMRADmTrustedMachines

DPM 2012 R2 Roll Up 2: Agent Terminating or Checksum mismatch during backups

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