DPM 2012 R2 RU3 console crashes (v 4.2.1254.0)
Fresh install new server, OS is Windows 2012 R2. When adding an agent to a machine for backup purposes the DPM console crashes and restarts. Although the agent does install this seems broken. Anyone seen this yet?
The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
An unexpected error caused a failure for process 'DPMAMService'. Restart the DPM process 'DPMAMService'.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>10/9/2014 4:56:45 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>COMException</ExceptionType><ExceptionMessage>The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))</ExceptionMessage><ExceptionDetails>System.Runtime.InteropServices.COMException (0x80010105): The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.AgentManagerServicesProxy.TriggerInstallListRefresh(Guid& jobDefId, String extendedComputerInfoTypeXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CoreServicesProxy.TriggerInstallListRefresh(Guid jobDefId, String extendedComputerInfoTypeXml)
at Microsoft.Internal.EnterpriseStorage.Dls.EngineProxyWrapper.EngineServiceProxyWrapper.TriggerInstallListRefresh(Guid jobDefId, String extendedComputerInfoTypeXml)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ServerJob.TriggerRefreshJob()
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.RefreshServers(Object argsObj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()</ExceptionDetails></FatalServiceError>
the message resource is present but the message is not found in the string/message table
The description for Event ID 945 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Unable to connect to the DPM database because of a general database failure. Make sure that SQL Server is running and that it is configured correctly.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>98</Seq><TimeCreated>10/9/2014 4:56:44 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>SqlException</ExceptionType><ExceptionMessage>The specified '@owner_login_name' is invalid (valid values are returned by sp_helplogins [excluding Windows NT groups]).</ExceptionMessage><ExceptionDetails>System.Data.SqlClient.SqlException (0x80131904): The specified '@owner_login_name' is invalid (valid values are returned by sp_helplogins [excluding Windows NT groups]).
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ExecuteNonQuery()
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SqlAgentHelper.AddJob(String jobName, String jobOwner, String categoryName)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SqlAgentHelper.AddJobSafeForDomainUser(String jobName, String jobOwner, String categoryName)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SqlAgentHelper.RegisterSchedule(Schedule schedule)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.RegisterScheduleHelper.PerformDBOperation()
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.RegisterScheduleHelper.Execute(SqlContext sqlContext)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.CommandHelper.Execute()
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SchedulerImpl.Register(SqlContext sqlContext, String scheduleXml)
at Microsoft.Internal.EnterpriseStorage.Dls.AgentManager.ConnectivityJobCreator.RecreateJob()
at Microsoft.Internal.EnterpriseStorage.Dls.AgentManager.ConnectivityJobCreator.RecreateConnectivityRefreshJob()
at Microsoft.Internal.EnterpriseStorage.Dls.AgentManager.ACUninstallMachine.CleanUp(Message msg)
at Microsoft.Internal.EnterpriseStorage.Dls.AgentManager.ACUninstallMachine.SucceedTask(Message msg)
at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.ChangeState(Message msg)
at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.Process(Object dummy)
at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object taskThreadContextObj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
ClientConnectionId:8c7d0de7-1575-4892-9eb2-f2c2dfe9d912</ExceptionDetails></FatalServiceError>
the message resource is present but the message is not found in the string/message table
Hi,
Check for the following:
The registry keys for the SqlAgentAccoutName and SchedulerJobOwnerName are incorrectly formatted using UPN syntax.
Resolution:
Change the following registry values from the
[email protected] format to domain\username:
Path: HKLM\software\Microsoft\Microsoft DPM\setup
Value names: SchedulerJobOwnerName and SqlAgentAccountName
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Similar Messages
-
MMC crashes when attempting modification of a protection group in DPM 2012 SP1 RU3
Hi All,
I've got a problem with my DPM 2012 SP1 server for a few weeks now. It's backing up and restoring fine, but when I attempt to modify any protection group, the MMC crashes. This happens even before the modify protection group dialog is displayed, just a few
seconds after clicking 'modify' with the protection group selected.
it was running DPM 2012 SP1 RU1, is now running RU3, this update did not make the difference I was hoping for. Also installation of the DPM console on a remote management server results in the exact same problem.
Below is the error message. Has anyone else had this or a similar problem and solved it?
Thanks,
Jacob
Description:
AppName: mmc AppVer: 4.1.3313.0 ModName: mmc.exe
ModVer: 6.2.9200.16384 StackHash: 7C18B55A
Problem signature:
Problem Event Name: DPMException
Application Name: mmc
Application Version: 4.1.3313.0
Module Name: mmc.exe
Module Version: 6.2.9200.16384
Exception Name: System.NullReferenceException
Exception Point: Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.ConstructAllServersView
Other: 7C18B55A
OS Version: 6.2.9200.2.0.0.272.7
Locale ID: 1043
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=190175
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C:\Windows\system32\en-US\erofflps.txtHi
I had the same problem with Sharepoint backups, there was a problem with the protection group so i removed it and added it back. since then no issues. -
DPM 2012 R2 UR4 Console Constantly Crashing
I have a case open with Microsoft regarding this and despite working on it for a week straight, they haven't been able to figure out the problem. I'm in the process of escalating it, but in the meantime I thought I'd see if anyone can help point us
in some sort of direction.
About two months ago I started seeing these console crashes, but they were very infrequent, maybe once or twice a week. In the past 2-3 weeks, they have increased in frequency, occurring anywhere from every 5 minutes to once an hour. The console
only crashes when jobs are running. I can't pinpoint any event that triggered these crashes, however, they seemed to increase in frequency after we had a power outage a few weeks ago. Over the last week and a half, the crashes are so frequent that
it is impossible to get any complete backups. Microsoft support has examined the DPM logs, run SQL traces and made some tweaks as far as timeouts but the crashes continue. They tell me the issue is that there are "timeouts" when DPM is
connecting to its database.
If anybody has any ideas, I'd love to hear them and I'd be happy to provide any more information. We are in a really bad situation at this point. We have 50 TB of data, so I really don't want to build a new server and start over.
The follwing is the error in the Application Log which I see every time the console crashes:
"The description for Event ID 940 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Unable to connect to the database because of a fatal database error. It is unlikely that the database itself has been damaged. Review the event log and take appropriate action. Make sure that SQL Server is running.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>119</Seq><TimeCreated>11/22/2014 5:56:29 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>SqlException</ExceptionType><ExceptionMessage>A
transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The semaphore timeout period has expired.)</ExceptionMessage><ExceptionDetails>System.Data.SqlClient.SqlException (0x80131904): A transport-level
error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The semaphore timeout period has expired.) ---> System.ComponentModel.Win32Exception (0x80004005): The semaphore timeout period has expired
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error)
at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync()
at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket()
at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer()
at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.InternalExecuteReader()
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ExecuteReader()
at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.DB.Task.GetInstance(Guid taskID)
at Microsoft.Internal.EnterpriseStorage.Dls.ArmCommon.CommonLoop.WakeupReceived(Message msg)
at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.ChangeState(Message msg)
at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.Process(Object dummy)
at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object taskThreadContextObj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
ClientConnectionId:19a70934-5124-43d7-a55a-11680fb594de</ExceptionDetails></FatalServiceError>
the message resource is present but the message is not found in the string/message table"It appears I've finally found what's causing this. When we had our power outage a few weeks ago, one of our iSCSI NAS devices had a problem and we lost a volume for DPM. We fixed it, but had to remove all the sources in DPM that had
data stored on the problem volume, and added them back to the new volume we created.
Yesterday, I discovered that the problem volume was still showing in Windows Disk Management as missing even though it was completely gone from the DPM console. On a hunch, I removed the missing volume from Disk Manager, DPM has been stable (going
on 15 hours now.)
As usual, it seems obvious now that I've found the problem...I just wish Microsoft could have pointed me in the right direction given all the logs and sql traces they've been examining.
George Moore -
SCSM 2012 R2 UR5 Console Crashes When Viewing Business Service Components
I have an issue where a business service which has been synced from SCOM 2012 R2 into the CMDB I am unable to view the service components without the console crashing. This is occurring on all business services with service components present.
The error message reported is:
Microsoft.EnterpriseManagemnt.UI.DataModel.QueryFailedException: Query to adaptor 'dataportal:EnterpriseManagementRelationshipObjectAdaptor' Failed --->
Microsoft.Enterprise.Management.Common.InvalidCriteriaException: The criteria used for the query has a character or keyword that is not valid
Has anyone seen this before?Our server has been upgraded to UR5, as well as most consoles. Each of them, including the one that is available on the Management Server, crashes when performing the above task.
We installed the console + UR4 on a VM and the problem doesn't happen.
On ALL affected consoles, each crash is recorded with this message in the OperationsManager log:
Microsoft.EnterpriseManagement.UI.DataModel.QueryFailedException: Query to adapter 'dataportal:EnterpriseManagementRelationshipObjectAdapter' failed. ---> Microsoft.EnterpriseManagement.Common.InvalidCriteriaException: The criteria used for the query
has a character or keyword that is not valid. The following parse error was returned: Parse error before ) ---> Microsoft.EnterpriseManagement.Common.QueryGrammarException: Parse error before )
at Microsoft.EnterpriseManagement.Mom.QueryGrammar.QueryGrammarYaccClass.error(Int32 q_state, SSLexLexeme q_look)
at Microsoft.EnterpriseManagement.Mom.QueryGrammar.SSVParseLib.SSYacc.doError()
at Microsoft.EnterpriseManagement.Mom.QueryGrammar.SSVParseLib.SSYacc.parse()
at Microsoft.EnterpriseManagement.Mom.QueryGrammar.QueryGrammarParser.GetCriteriaXml(String query)
at Microsoft.EnterpriseManagement.Common.QueryCriteriaHelper.GetParseTree(String criteria)
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.Common.QueryCriteriaHelper.GetParseTree(String criteria)
at Microsoft.EnterpriseManagement.Common.QueryCriteria`1.ParseCriteria(ManagementPackClass monitoringClass, Boolean validateProperties)
at Microsoft.EnterpriseManagement.Common.QueryCriteria`1.ParseCriteria()
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.EnterpriseManagementRelationshipObjectAdapter.GetDataFromSdk(EnterpriseManagementGroup managementGroup, AdapterQueryParameters queryParameters)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.SdkDataAdapter`1.DoAction(DataQueryBase query, IList`1 dataSources, IDictionary`2 parameters, IList`1 inputs, String outputCollectionName)
at Microsoft.EnterpriseManagement.UI.DataModel.QueryQueue.StartExecuteQuery(Object sender, ConsoleJobEventArgs e)
at Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.UI.DataModel.DataPortalService.EndQuery(IAsyncResult result)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.Common.DataAccessQuery.QueryAdapter(Uri adapterUri, Uri dataSourceUri, IList`1 inputs, Dictionary`2 parameterList, DataQueryBase query)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.Common.DataAccessQuery.QueryAdapter(Uri adapterUri, Type adapterType, Uri dataSourceUri, Dictionary`2 parameterList, IList`1 inputs)
at Microsoft.EnterpriseManagement.ServiceManager.ServiceMaps.Forms.ServiceForm.FetchRelationships(IList`1 sourceInstanceIdList, Guid relationshipTypeId, Boolean isSourceSeedRole)
at Microsoft.EnterpriseManagement.ServiceManager.ServiceMaps.Forms.ServiceForm.FetchContainmentRelationshipsWithConfigItems(IList`1 sourceIDList)
at Microsoft.EnterpriseManagement.ServiceManager.ServiceMaps.Forms.ServiceForm.ExpandServiceComponentsTreeImportedServiceNodes(IList`1 currentLevelNodes)
at Microsoft.EnterpriseManagement.ServiceManager.ServiceMaps.Forms.ServiceForm.ExpandServiceComponentsTreeNodes(IList`1 currentLevelNodes)
at Microsoft.EnterpriseManagement.ServiceManager.ServiceMaps.Forms.ServiceForm.HandleNodeClick(TreeViewItem item, Boolean seedRole)
at Microsoft.EnterpriseManagement.ServiceManager.ServiceMaps.Forms.ServiceForm.ChildNode_Selected(Object sender, RoutedEventArgs e)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.Controls.TreeViewItem.OnSelected(RoutedEventArgs e)
at System.Windows.Controls.TreeViewItem.OnIsSelectedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType
operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Boolean value)
at System.Windows.Controls.TreeView.ChangeSelection(Object data, TreeViewItem container, Boolean selected)
at System.Windows.Controls.TreeViewItem.OnGotFocus(RoutedEventArgs e)
at System.Windows.UIElement.IsFocused_Changed(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType
operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyPropertyKey key, Object value)
at System.Windows.Input.FocusManager.OnFocusedElementChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType
operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at System.Windows.Input.FocusManager.SetFocusedElement(DependencyObject element, IInputElement value)
at System.Windows.Input.KeyboardNavigation.UpdateFocusedElement(DependencyObject focusTarget)
at System.Windows.FrameworkElement.OnGotKeyboardFocus(Object sender, KeyboardFocusChangedEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.KeyboardDevice.ChangeFocus(DependencyObject focus, Int32 timestamp)
at System.Windows.Input.KeyboardDevice.Focus(DependencyObject focus, Boolean askOld, Boolean askNew)
at System.Windows.Input.KeyboardDevice.Focus(IInputElement element)
at System.Windows.UIElement.Focus()
at System.Windows.Controls.TreeViewItem.OnMouseLeftButtonDown(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseDownThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.TranslateAndDispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at System.Windows.Window.ShowDialog()
at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager.GenericWpfWindowConstructor.BeginShow(ShowViewContext showViewContext, Object parent, Object view, AsyncCallback callback, Object state)
at Microsoft.EnterpriseManagement.ConsoleFramework.ViewConstructor.BeginShow(ShowViewContext showViewContext, AsyncCallback callback, Object state)
at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager.WpfWindowRecord.ShowWindow()
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart() -
DPM 2012 R2 console crashes after install RU5 Solved
Just to Share
The GUI might freeze in one of the following cases :
Case1:
You have never protected the DPM server’s System State, with the DPM server itself
You have protected some System State from other Production Servers
You upgrade to UR5
You trigger an inquiry on the DPM Server itself
Case2:
You have a primary DPM server protecting the System State of a Production Server
You have attached the primary DPM server to a secondary DPM server for Disaster Recovery
You upgrade the secondary DPM server to UR5
You trigger an inquiry on the
primary DPM server in the secondary DPM server UI
Then:
The UI crashes, and gets hung if you start it again
Cmdlets are also unresponsive
Workaround:
Stop all DPM services (MSDPM, Access Manager, DPM Writer, DPMRA, VssNullProvider)
Open the SQL Server Management Studio (Either from Start Screen, or Run: ssms.exe)
Connect to the SQL Instance holding the DPM DB
Backup Your DPM Backup
Right click the DPM DB and click on “New Query”
Paste the following SQL script:
DELETE
FROM dbo.tbl_IM_ProtectedObject
WHERE
ProtectedObjectId IN
SELECT PO.ProtectedObjectId
FROM dbo.tbl_IM_ProtectedObject
AS PO
JOIN dbo.tbl_AM_Server
AS SRVR
ON PO.ServerId
= SRVR.ServerId
WHERE (CONVERT(VARCHAR(4096),PO.ComponentName)
= 'System State'
OR CONVERT(VARCHAR(4096),PO.ComponentName)
= 'Bare Metal Recovery')
AND PO.ProtectedInPlan
= 0
AND PO.ProtectedObjectId
NOT IN
(SELECT
ProtectedObjectId FROM
dbo.tbl_IM_ProtectedObjectAlerts)
AND LOWER(CONVERT(XML,PO.LogicalPath).value(
'(/child::ArrayOfInquiryPathEntryType/child::InquiryPathEntryType[attribute::Type="Server"]/attribute::Value)[1]',
'VARCHAR(4096)'
)) !=
LOWER(SRVR.ServerName)
Press F5 to execute
Start all DPM services
The UI and cmdlets should work normally as before
Islam Gomaa Microsoft MVP | System Center Data Protection Manager email: Islam @ Islam Gomaa.com Blog:
http://blog.islamGomaa.comWe have released a hotfix with a permanent fix for the DPM 2012 R2 UR5 Console Hang post release issue.
The details are available at the below link:
Console crashes when you run an inquiry on a DPM server
after you install Update Rollup 5 for System Center 2012 R2 Data Protection Manager
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
DPM 2012 service crashes when creating a protection group
DPM Server Setup:
Windows Server 2012 Datacenter
DPM 2012 SP1 RU3 (Version 4.1.3417.0)
SQL Server Setup:
Windows Server 2012 Datacenter
SQL Server 2012 Standard (11.0.3128.0)
DPM database is on a named instance on a custom port
Windows firewall is completely open between DPM and SQL servers
Whenever I create a protection group, when it gets to the stage of actually creating the group the DPM service crashes and the group isn't created. This happens whether creating from the console or the shell. The error is:
Connection to the DPM service has been lost.
Review the application event log for information about a possible service shutdown. Verify that the following services are not disabled:
DPM
DPM Replication Agent
SQLAgent$SCDPM
MSSQL$SCDPM
Virtual Disk Service
Volume Shadow Copy
ID: 917
The Windows error log has the following:
Log Name: Application
Source: MSDPM
Date: 17/10/2013 18:37:46
Event ID: 945
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: backup.domain.local
Description:
The description for Event ID 945 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Unable to connect to the DPM database because of a general database failure. Make sure that SQL Server is running and that it is configured correctly.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>68</Seq><TimeCreated>17/10/2013 17:37:46</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>SqlException</ExceptionType><ExceptionMessage>The
specified '@owner_login_name' is invalid (valid values are returned by sp_helplogins [excluding Windows NT groups]).</ExceptionMessage><ExceptionDetails>System.Data.SqlClient.SqlException: The specified '@owner_login_name' is invalid (valid values
are returned by sp_helplogins [excluding Windows NT groups]).
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ExecuteNonQuery()
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SqlAgentHelper.AddJob(String jobName, String jobOwner, String CategoryName)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SqlAgentHelper.RegisterSchedule(Schedule schedule)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.RegisterScheduleHelper.PerformDBOperation()
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.RegisterScheduleHelper.Execute(SqlContext sqlContext)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SchedulerImpl.Register(SqlContext sqlContext, String scheduleXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.CreateScheduleDefinition(String jobDefinitionId, RecurrenceType[] scheduleRecurrances)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.ScheduleJobDefinition(JobTranslator jobTranslator)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.ScheduleReplicationJob(JobTranslator jobTranslator, BackupTypeType backupType, Boolean scheduleOnlyForApplications)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.ScheduleDeltaReplicationJob()
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ProtectedGroupTranslator.UpdateJobDefinitions()
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ProtectedGroupTranslator.TranslateGroup(IMCatalogType IMCatalogXmlPassed, String intentCatalogXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CIntentServices.ConfigureProtectedGroup(UInt16* bstrIMCatalogXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CCoreServices.ConfigureProtectedGroup(CCoreServices* , UInt16* bstrIMCatalogXml, tagSAFEARRAY** exceptionResult)</ExceptionDetails></FatalServiceError>
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSDPM" />
<EventID Qualifiers="0">945</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-10-17T17:37:46.000000000Z" />
<EventRecordID>10250</EventRecordID>
<Channel>Application</Channel>
<Computer>backup.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>Unable to connect to the DPM database because of a general database failure. Make sure that SQL Server is running and that it is configured correctly.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>68</Seq><TimeCreated>17/10/2013 17:37:46</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>SqlException</ExceptionType><ExceptionMessage>The
specified '@owner_login_name' is invalid (valid values are returned by sp_helplogins [excluding Windows NT groups]).</ExceptionMessage><ExceptionDetails>System.Data.SqlClient.SqlException: The specified '@owner_login_name' is invalid
(valid values are returned by sp_helplogins [excluding Windows NT groups]).
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ExecuteNonQuery()
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SqlAgentHelper.AddJob(String jobName, String jobOwner, String CategoryName)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SqlAgentHelper.RegisterSchedule(Schedule schedule)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.RegisterScheduleHelper.PerformDBOperation()
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.RegisterScheduleHelper.Execute(SqlContext sqlContext)
at Microsoft.Internal.EnterpriseStorage.Dls.Scheduler.SchedulerImpl.Register(SqlContext sqlContext, String scheduleXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.CreateScheduleDefinition(String jobDefinitionId, RecurrenceType[] scheduleRecurrances)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.ScheduleJobDefinition(JobTranslator jobTranslator)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.ScheduleReplicationJob(JobTranslator jobTranslator, BackupTypeType backupType, Boolean scheduleOnlyForApplications)
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ScheduleTranslator.ScheduleDeltaReplicationJob()
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ProtectedGroupTranslator.UpdateJobDefinitions()
at Microsoft.Internal.EnterpriseStorage.Dls.Intent.ProtectedGroupTranslator.TranslateGroup(IMCatalogType IMCatalogXmlPassed, String intentCatalogXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CIntentServices.ConfigureProtectedGroup(UInt16* bstrIMCatalogXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CCoreServices.ConfigureProtectedGroup(CCoreServices* , UInt16* bstrIMCatalogXml, tagSAFEARRAY** exceptionResult)</ExceptionDetails></FatalServiceError>
</Data>
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</EventData>
</Event>
Things I have tried:
Changing username format as detailed here:
http://blogs.technet.com/b/dpm/archive/2012/01/30/fix-the-dpm-console-crashes-and-logs-event-id-945-when-making-any-changes.aspx
Reinstalling DPM 2012 SP1We eventually got this resolved through Microsoft support.
The issue for us was entering the AD domain as the FQDN on install. Apparently DPM doesn't work if it is authenticating with FQDN\username.
The fix is to change the following registry setting:
HKLM\Software\Microsoft\Microsoft Data Protection Manager\Setup\SchedulerJobOwnerName
To domain\username rather than domain.local\user (or [email protected], which also doesn't work). Alternatively, when you install DPM just put the netbios AD domain name rather than the FQDN. -
MMC crashing when opening DPM 2012 management console
Just like the subject says, the console crashes whether opening natively or if we try and add the DPM snap-in to mmc.exe. We get a generic 999 event being thrown that a dead end.
The server is fully patched and everything worked through last Friday. Monday morning it was not. Backups are still being done but we don't have the console to visually check and would rather get that up than wrangle with powershell in the interim. We thought
we would post here before re-installing to see if anyone had any suggestions. We've already tried restarting the service as some other threads have suggested.
Here is an excerpt from the crash report:
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING Attempting to handle fatal error: System.ArgumentException: Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications.
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at System.IO.Path.NormalizePathFast(String path, Boolean fullCheck)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at System.IO.Path.GetPathRoot(String path)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.GetDefaultScratchSpace()
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.RefreshProperties(OMSqlRetryReader reader)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.Datasource..ctor(OMSqlRetryReader reader, Guid protectionGroupId, DpmObjectType objectType, DpmServer server)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource..ctor(DpmServer dpmServer, OMSqlRetryReader reader, Guid protectionGroupId, SQLObjectType objectType)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLObjectFactory.CreateDataSource(OMSqlRetryReader reader, Guid pgId, DpmObjectType objectType, DpmServer server)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmHelper.ConstructDatasource(OMSqlRetryReader reader, Guid protectionGroupId, DpmServer dpmServer, InquiryPath jp)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadOrphanProtectionGroup(IMCatalogDBReader dbReader)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.InitializeProtection()
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetProtectionGroups()
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetDatasourceWithId(Guid dsId)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.get_Datasource()
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.CommonConstruct()
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert..ctor(OMSqlRetryReader alertreader, AlertReader readerHelper, DpmServer server)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertFactory.CreateAlert(OMSqlRetryReader reader, AlertReader dbReaderHelper, DpmServer server)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.CollectAlertInlist(AlertReader dbReader, List`1 listOfAlerts, DateTime thresholdTime, Boolean includeResolvedAlerts, DpmServer dpmServer, Hashtable jobIdToBackupFailedAlertCollectionLocal, Hashtable jobIdToDatasetCopyAlertCollectionLocal, Hashtable jobIdToDatasetVerifyAlertCollectionLocal)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.PopulateFromDatabase(Boolean includeResolvedAlerts)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.GetAlertsThreadStart(Object state)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at System.Threading.ExecutionContext.runTryCode(Object userData)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1911) WARNING at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)
13D0 0ED8 06/13 15:50:35.546 34 PageController.cs(1953) NORMAL Will invoke Watson
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2043) WARNING Event Manager Exception: System.ArgumentException
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING --------------------
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications.
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING -----------------
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at System.IO.Path.NormalizePathFast(String path, Boolean fullCheck)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at System.IO.Path.GetPathRoot(String path)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.GetDefaultScratchSpace()
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.RefreshProperties(OMSqlRetryReader reader)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.Datasource..ctor(OMSqlRetryReader reader, Guid protectionGroupId, DpmObjectType objectType, DpmServer server)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource..ctor(DpmServer dpmServer, OMSqlRetryReader reader, Guid protectionGroupId, SQLObjectType objectType)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLObjectFactory.CreateDataSource(OMSqlRetryReader reader, Guid pgId, DpmObjectType objectType, DpmServer server)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmHelper.ConstructDatasource(OMSqlRetryReader reader, Guid protectionGroupId, DpmServer dpmServer, InquiryPath jp)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadOrphanProtectionGroup(IMCatalogDBReader dbReader)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.InitializeProtection()
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetProtectionGroups()
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetDatasourceWithId(Guid dsId)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.get_Datasource()
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.CommonConstruct()
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert..ctor(OMSqlRetryReader alertreader, AlertReader readerHelper, DpmServer server)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertFactory.CreateAlert(OMSqlRetryReader reader, AlertReader dbReaderHelper, DpmServer server)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.CollectAlertInlist(AlertReader dbReader, List`1 listOfAlerts, DateTime thresholdTime, Boolean includeResolvedAlerts, DpmServer dpmServer, Hashtable jobIdToBackupFailedAlertCollectionLocal, Hashtable jobIdToDatasetCopyAlertCollectionLocal, Hashtable jobIdToDatasetVerifyAlertCollectionLocal)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.PopulateFromDatabase(Boolean includeResolvedAlerts)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.GetAlertsThreadStart(Object state)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at System.Threading.ExecutionContext.runTryCode(Object userData)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)
13D0 0ED8 06/13 15:50:35.562 34 PageController.cs(2055) WARNING -------------------
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING Caught unhandled exception : System.ArgumentException: Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications.
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at System.IO.Path.NormalizePathFast(String path, Boolean fullCheck)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at System.IO.Path.GetPathRoot(String path)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.GetDefaultScratchSpace()
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.RefreshProperties(OMSqlRetryReader reader)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.Datasource..ctor(OMSqlRetryReader reader, Guid protectionGroupId, DpmObjectType objectType, DpmServer server)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource..ctor(DpmServer dpmServer, OMSqlRetryReader reader, Guid protectionGroupId, SQLObjectType objectType)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLObjectFactory.CreateDataSource(OMSqlRetryReader reader, Guid pgId, DpmObjectType objectType, DpmServer server)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmHelper.ConstructDatasource(OMSqlRetryReader reader, Guid protectionGroupId, DpmServer dpmServer, InquiryPath jp)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadOrphanProtectionGroup(IMCatalogDBReader dbReader)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.InitializeProtection()
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetProtectionGroups()
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetDatasourceWithId(Guid dsId)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.get_Datasource()
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.CommonConstruct()
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert..ctor(OMSqlRetryReader alertreader, AlertReader readerHelper, DpmServer server)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertFactory.CreateAlert(OMSqlRetryReader reader, AlertReader dbReaderHelper, DpmServer server)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.CollectAlertInlist(AlertReader dbReader, List`1 listOfAlerts, DateTime thresholdTime, Boolean includeResolvedAlerts, DpmServer dpmServer, Hashtable jobIdToBackupFailedAlertCollectionLocal, Hashtable jobIdToDatasetCopyAlertCollectionLocal, Hashtable jobIdToDatasetVerifyAlertCollectionLocal)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.PopulateFromDatabase(Boolean includeResolvedAlerts)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.GetAlertsThreadStart(Object state)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at System.Threading.ExecutionContext.runTryCode(Object userData)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(121) WARNING at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)
13D0 0ED8 06/13 15:50:35.578 68 DpmThreadPool.cs(149) WARNING Attempting to write error to the event log Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications.
13D0 0ED8 06/13 15:50:35.593 02 EventManager.cs(143) NORMAL Logging event to NT log from DpmThreadPool.cs(163): FatalServiceError
13D0 0ED8 06/13 15:50:35.702 68 DpmThreadPool.cs(170) WARNING Attempting to invoke Watson
13D0 0ED8 06/13 15:50:35.718 09 everettexception.cpp(761) CRITICAL Exception Message = Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications. of type System.ArgumentException, process will terminate after generating dump
Here is the event that is thrown on the crash:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MSDPM" />
<EventID Qualifiers="0">999</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-13T15:50:35.000000000Z" />
<EventRecordID>5112</EventRecordID>
<Channel>Application</Channel>
<Computer>xxxxxxxxxx</Computer>
<Security />
</System>
- <EventData>
<Data>An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'. Problem Details: <FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>6/13/2012 3:50:35 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>ArgumentException</ExceptionType><ExceptionMessage>Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications.</ExceptionMessage><ExceptionDetails>System.ArgumentException: Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications. at System.IO.Path.NormalizePathFast(String path, Boolean fullCheck) at System.IO.Path.GetPathRoot(String path) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.GetDefaultScratchSpace() at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource.RefreshProperties(OMSqlRetryReader reader) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.Datasource..ctor(OMSqlRetryReader reader, Guid protectionGroupId, DpmObjectType objectType, DpmServer server) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLDataSource..ctor(DpmServer dpmServer, OMSqlRetryReader reader, Guid protectionGroupId, SQLObjectType objectType) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.SQL.SQLObjectFactory.CreateDataSource(OMSqlRetryReader reader, Guid pgId, DpmObjectType objectType, DpmServer server) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmHelper.ConstructDatasource(OMSqlRetryReader reader, Guid protectionGroupId, DpmServer dpmServer, InquiryPath jp) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadOrphanProtectionGroup(IMCatalogDBReader dbReader) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.InitializeProtection() at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetProtectionGroups() at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetDatasourceWithId(Guid dsId) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.get_Datasource() at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert.CommonConstruct() at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.ReplicaAlert..ctor(OMSqlRetryReader alertreader, AlertReader readerHelper, DpmServer server) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertFactory.CreateAlert(OMSqlRetryReader reader, AlertReader dbReaderHelper, DpmServer server) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.CollectAlertInlist(AlertReader dbReader, List`1 listOfAlerts, DateTime thresholdTime, Boolean includeResolvedAlerts, DpmServer dpmServer, Hashtable jobIdToBackupFailedAlertCollectionLocal, Hashtable jobIdToDatasetCopyAlertCollectionLocal, Hashtable jobIdToDatasetVerifyAlertCollectionLocal) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.PopulateFromDatabase(Boolean includeResolvedAlerts) at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Alert.AlertController.GetAlertsThreadStart(Object state) at System.Threading.ExecutionContext.runTryCode(Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack) at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)</ExceptionDetails></FatalServiceError></Data>
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</EventData>
</Event>Hi
SP1 for DPM 2012 might fix the issue.
Here is a similar thread that applies to DPM 2007 but possibly the same as DPM 2012, possibly that the DPM service is crashing:
http://owsug.ca/blogs/islamgomaa/archive/2010/03/18/DPM-2007-Crash-Event-ID-999.aspx
another one:
http://social.technet.microsoft.com/Forums/en-US/dataprotectionmanager/thread/3b359cef-0499-4f25-9321-3107abe173f4 -
SC DPM 2012 r2 Console Crashes when attempting to Open the Management Tab after Update to RU2
Recently we Updated our DPM server to DPM 2012 r2 ru2 from ru1. and after that every time we open the management tab in the console it crashes with the following error
mmc has stopped working
Application Name: mmc
Application Version: 4.2.1205.0
Module Name: mmc.exe
Module Version: 6.3.9600.16384
Exception Name: System.NullReferenceException
Exception Point: Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.UpdateProtectionStatus
Other: AC213896
OS Version: 6.3.9600.2.0.0.400.8
Locale ID: 1033
at the same time the following event is logged in the application events
event ID 999
An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'.
Problem Details:
<FatalServiceError>
<__System>
<ID>19</ID>
<Seq>0</Seq>
<TimeCreated>6/23/2014 4:25:37 PM</TimeCreated>
<Source>DpmThreadPool.cs</Source>
<Line>163</Line>
<HasError>True</HasError>
</__System>
<ExceptionType>NullReferenceException</ExceptionType>
<ExceptionMessage>Object reference not set to an instance of an object.</ExceptionMessage>
<ExceptionDetails>
System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.UpdateProtectionStatus()
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.OnUpdateProtectionStatus(Object unUsed)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
</ExceptionDetails>
</FatalServiceError>
We have updated the dpm agents on all of the servers that we back up by installing the update on the servers manually and according to the data in the DPM database it has acknowledged that they are indeed updated.
From what I can tell from the errors is the console is attempting to read the updateprotectionstatus from the database and it is not returning a value and thus causing it to crash. but I have no clue as to where this might be in the database to even
check if it simply missing from an update gone wrong.
I did notice that the update attempted to install twice through windows update and failed. The update does show as installed under installed updates in programs and features control panel
Any help on this would be appreciated as it does make it difficult to manage our dpm serverHi,
See if this is relevant.
1. Take a DPMDB backup.
2. Open SQL Management studio and connect to the DPM instance.
3. Expand the DPM database and go to the table tbl_AM_Server.
4. Edit the table, and under the "ServerName" column check for the DPM server name. It should be the FQDN. If it is the NetBIOS name then change it to the FQDN.
5. Try re-opening the DPM console and navigate to the management tab and see if that works now.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
DPM 2012 R2 console crash after RU5 install
Hello all,
recently I update my DPM to RU5 and since then then I click on management tab the console crash.
I tried Islam's solution but it is not working for me.
In the event I get this:
The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>20-2-2015 10:46:10</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>NullReferenceException</ExceptionType><ExceptionMessage>Object
reference not set to an instance of an object.</ExceptionMessage><ExceptionDetails>System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.UpdateProtectionStatus()
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.OnUpdateProtectionStatus(Object unUsed)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()</ExceptionDetails></FatalServiceError>
Please help as I read the internet and couldn't find any solution.
Regards
Ivaylo
PS. When it crashed I get this error too
Description:
AppName: mmc AppVer: 4.2.1205.0 ModName: mmc.exe
ModVer: 6.3.9600.16384 StackHash: AC213896
Problem signature:
Problem Event Name: DPMException
Application Name: mmc
Application Version: 4.2.1205.0
Module Name: mmc.exe
Module Version: 6.3.9600.16384
Exception Name: System.NullReferenceException
Exception Point: Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.UpdateProtectionStatus
Other: AC213896
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1043
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262Hi,
Please open a support case so we can help troubleshoot the crash - If you want to pursue this immediately, you can visit the following web site to open a support incident. The charge to your CC will not be processed until your case is resolved and closed,
if it's a code defect in the DPM then we wave all charges.
http://support.microsoft.com/select/Default.aspx?target=assistance
In the Quick product finder, enter:
System Center 2012 R2 then select System Center 2012 R2 Data Protection Manager
In the next screen, chose the option that applies.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
DPM 2012 R2 Console crashing with custom filter
Hi,
I created a custom filter to show the next 7 days scheduled jobs, now every time I elect the filter the DPM concole crashes and exits.
Event log show the following error;-
Log Name: Application
Source: MSDPM
Date: 25/03/2015 09:31:33
Event ID: 999
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>25/03/2015 09:31:33</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>ArgumentException</ExceptionType><ExceptionMessage>The
supplied DateTime represents an invalid time. For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
Parameter name: dateTime</ExceptionMessage><ExceptionDetails>System.ArgumentException: The supplied DateTime represents an invalid time. For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
Parameter name: dateTime
at System.TimeZoneInfo.ConvertTime(DateTime dateTime, TimeZoneInfo sourceTimeZone, TimeZoneInfo destinationTimeZone, TimeZoneInfoOptions flags, CachedData cachedData)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.GetScheduledJobs(Guid jobDefId, DateTime jobStartTime, DateTime jobEndTime)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.PopulateFromDatabase()
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.GetJobsThreadStart(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()</ExceptionDetails></FatalServiceError>
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSDPM" />
<EventID Qualifiers="0">999</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-25T09:31:33.000000000Z" />
<EventRecordID>234036</EventRecordID>
<Channel>Application</Channel>
<Computer>UK-LUT-MOB-375.internal.stepstonesolutions.local</Computer>
<Security />
</System>
<EventData>
<Data>An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>25/03/2015 09:31:33</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>ArgumentException</ExceptionType><ExceptionMessage>The
supplied DateTime represents an invalid time. For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
Parameter name: dateTime</ExceptionMessage><ExceptionDetails>System.ArgumentException: The supplied DateTime represents an invalid time. For example, when the clock is adjusted forward, any time in the period that is skipped
is invalid.
Parameter name: dateTime
at System.TimeZoneInfo.ConvertTime(DateTime dateTime, TimeZoneInfo sourceTimeZone, TimeZoneInfo destinationTimeZone, TimeZoneInfoOptions flags, CachedData cachedData)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.GetScheduledJobs(Guid jobDefId, DateTime jobStartTime, DateTime jobEndTime)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.PopulateFromDatabase()
at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.GetJobsThreadStart(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()</ExceptionDetails></FatalServiceError>
</Data>
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</EventData>
</Event>
Is there a way to remove this custom filter from the console without having to load the console? I cannot delete it in the console as every time I select it the console crashed before I can delete.Hi,
One of the below outlined options may assist.
Option 1:
You can attempt to rename the jobfilters.xml with the below steps. Please note renaming jobfilters.xml will remove all custom filters in place and they will need to be recreated.
Log into DPM server with the user account the custom filter was created with. Ensure the DPM console is closed.
From control panel select appearance---show hidden file and folders. Ensure for Hidden files and folders that the radio button is selected for Show hidden files, folders,
and drives
From windows explorer navigate to the following path
<OS Install Path>\Users\ <account logged in with when DPM custom filter was created> \ AppData\Roaming\Microsoft System Center Data Protection Manager\JobsFilter.xml
4. Rename JobsFilter.xml to JobFilters_old.xml
5. Open the DPM console.
6. Navigate to Monitoring- Jobs we should see all custom filters are no longer in place. If so re-create pervious working filters if any.
Option 2:
Provide full DPMUI0Curr.errlog to assist with investigating further as it may contain errors on the crash.
Log into DPM server with the user account the custom filter was created with.
Take needed steps to reproduce the crash behavior.
From control panel select appearance---show hidden file and folders. Ensure for Hidden files and folders that the radio button is selected for Show hidden files, folders,
and drives
From windows explorer navigate to the following path
<OS Install Path>\Users\ <account logged in with when DPM custom filter was created> \ AppData\Roaming\Microsoft System Center 2012 R2 Data Protection Manager\DPMUI0Curr.errlog
6. Open the DPMUI0Curr.errlog
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually
answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights." -
DPM 2012 R2 Console crashes with ID: 917 error when trying to modify a Tape only protection group
When I attempt to Modify one particular protection group, the console crashes with this:
This only happens to this particular Protection group that backs up to long term Tape protection. I have tried the work around found in this article
http://support.microsoft.com/kb/2905631 , but had no success.Hi,
It sounds like you have a DPMDB inconsistency that is not possible to troubleshoot in a forum setting. Either restore the DPMDB from before the problem occurred and run dpmsync -sync or open a support case so it can be diagnosed and corrected.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
DPM 2012 SP1 4.1.3426.0 - CRASHES WHEN TRYING TO OPEN JOBS FILTERS
I have 2 DPM 2012 SP1 servers and both are behaving the same. They were working fine earlier this week and suddenly MMC crashes when I try to open any Job filter. Everything else appears to be working fine except when I try to view any of the
default Job filters or custom filters I created such as All Jobs or All Jobs in Progress.
Description:
AppName: mmc AppVer: 4.1.3313.0 ModName: mmc.exe
ModVer: 6.1.7600.16385 StackHash: E4489908
Problem signature:
Problem Event Name: DPMException
Application Name: mmc
Application Version: 4.1.3313.0
Module Name: mmc.exe
Module Version: 6.1.7600.16385
Exception Name: System.ArgumentException
Exception Point: System.TimeZoneInfo.ConvertTime
Other: E4489908
OS Version: 6.1.7601.2.1.0.274.10
Locale ID: 1033http://social.technet.microsoft.com/Forums/en-US/cc576f9d-602b-4331-a745-e7bab12a24cf/dpm-console-crashes?forum=dataprotectionmanager
https://blogs.technet.com/b/dpm/archive/2012/01/30/fix-the-dpm-console-crashes-and-logs-event-id-945-when-making-any-changes.aspx
http://support.microsoft.com/kb/2905631/en-us
http://scdpm.blogspot.ru/2011/12/dpm-console-crashes-on-recovery-tap.html
Have a nice day !!! -
DPM console crashes 20 minutes into backup
DPM 2012 Keeps Crashing - Backup to Tape Job
We've had <acronym title="Data Protection Manager">DPM</acronym> 2012 SP1 running fine for a long time now, but just this week we've been having an issue with a particular backup to tape job.
The job failed, and despite attempting to re-run the job again after running for 20 minutes or so, copying GBs of data the <acronym title="Data Protection Manager">DPM</acronym> Console Crashes
Affected area: -
Occurred since: 10/10/2013 13:26:18
Description: The back up to tape job failed for the following reason: (ID 3311)
More information
Detailed Errors View Detailed Errors
Recommended action: Run backup to tape job again...
Resolution: To dismiss the alert, click below
Inactivate
The <acronym title="Data Protection Manager">DPM</acronym> service terminated unexpectedly during completion of the job. The termination may have been caused by a system reboot. (ID 910)
The <acronym title="Data Protection Manager">DPM</acronym> Console (on the client) closes relating to the fact that it has no connection to the <acronym title="Data Protection Manager">DPM</acronym> 2012 Server and/or
SQL Agents etc.
On the <acronym title="Data Protection Manager">DPM</acronym> 2012 Server Event Log:
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance
on class with CLSID {05302500-b563-11d7-8128-00b0d0a16cd7} and Name HWPRV is [0x80040154, Class not registered
The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
The <acronym title="Data Protection Manager">DPM</acronym> 2012 "click for more information" opens to the usual blank place-holder on Microsoft's website either stating the same error information, or not information at all.
The <acronym title="Data Protection Manager">DPM</acronym> 2012 Server is up-to-date and has also been cold rebooted, but problem still occurs. SQL database problem perhaps?
Any help would be appreciated.Hi
Is it only when 1 certain backup runs that the job fails?
What Update level are you one on DPM?
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
DPM 2012 R2 Crashes after upgrade.
I recently upgraded from DPM 2012 SP1 to DPM 2012 R2 Rollup 2. The basic process was to backup the DB, uninstall DPM, upgrade the OS from 2008 R2 to 2012. Reinstall DPM 2012 SP1, restore the DB making sure everything works and then upgrade to
DPM 2012 R2. I did this on my primary server first which originally seemed to work well and then followed up on my secondary server. For whatever reason I had trouble on the secondary and ended up installing DPM clean on a new os and that server is working
perfectly. On my primary however I am getting the following error 1 time each day.
Event Log shows MSDPM Error ID 945
It appears to be failing due to a missing stored procedure 'dbo.prc_SMTE_ComputeDailyTrend'. The stored procedure does not exist on either of my DPM servers. I'm guessing this is something hanging around in the DB from prior to the upgrade but
I can't seem to track it down.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING No retry on exception System.Data.SqlClient.SqlException (0x80131904): Could not find stored procedure 'dbo.prc_SMTE_ComputeDailyTrend'.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1
wrapCloseInAction)
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock,
Boolean asyncClose)
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader
dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String
resetOptionsString)
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior,
Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior,
Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName,
Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ExecuteNonQuery()
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING ClientConnectionId:da1c0341-89eb-4873-9852-b882daff9e5c
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Error = 2812
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Index #0
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Source: .Net SqlClient Data Provider
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Number: 2812
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING State: 62
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Class: 16
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Server: tcp:QUIMBY\MSDPM2012
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Message: Could not find stored procedure 'dbo.prc_SMTE_ComputeDailyTrend'.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Procedure:
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING Line: 1 FileName:; Method:ComputeStatistics(); lineNo:0; ilOffset:227.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:ComputeDailyStatistics(); lineNo:0; ilOffset:37.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:OnStart(); lineNo:0; ilOffset:67.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:Start(); lineNo:0; ilOffset:2.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:ChangeState(); lineNo:0; ilOffset:67.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:Process(); lineNo:0; ilOffset:503.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:Function(); lineNo:0; ilOffset:29.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:RunInternal(); lineNo:0; ilOffset:112.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:Run(); lineNo:0; ilOffset:4.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:System.Threading.IThreadPoolWorkItem.ExecuteWorkItem(); lineNo:0; ilOffset:0.
0E80 1878 07/09 05:00:07.555 09 Catalog.cs(1010) 194D6C88-C8CA-4B3C-9BD8-CD389A51E6DE WARNING FileName:; Method:Dispatch(); lineNo:0; ilOffset:162.
Erick-WFor this issue, you can refer below link
http://blogs.technet.com/b/dpm/archive/2012/01/30/fix-the-dpm-console-crashes-and-logs-event-id-945-when-making-any-changes.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali -
Console freez after install Rollup 5 for DPM 2012 R2
Hello,
first domain admin installed Update Rollup 5 for DPM 2012 R2. The DPM console freeze in "Monitoring" area in second domain admin. In first domain admin DPM console works good. Do anybody know where si problem?
Thanks,
JakubHello Cejka,
The GUI might freeze in one of the the following cases :
Case1:
You have never protected the DPM server’s System State, with the DPM server itself
You have protected some System State from other Production Servers
You upgrade to UR5
You trigger an inquiry on the DPM Server itself
Case2:
You have a primary DPM server protecting the System State of a Production Server
You have attached the primary DPM server to a secondary DPM server for Disaster Recovery
You upgrade the secondary DPM server to UR5
You trigger an inquiry on the
primary DPM server in the secondary DPM server UI
Then:
The UI crashes, and gets hung if you start it again
Cmdlets are also unresponsive
Workaround:
Stop all DPM services (MSDPM, Access Manager, DPM Writer, DPMRA, VssNullProvider)
Open the SQL Server Management Studio (Either from Start Screen, or Run: ssms.exe)
Connect to the SQL Instance holding the DPM DB
Backup Your DPM Backup
Right click the DPM DB and click on “New Query”
Paste the following SQL script:
DELETE
FROM dbo.tbl_IM_ProtectedObject
WHERE
ProtectedObjectId IN
SELECT PO.ProtectedObjectId
FROM dbo.tbl_IM_ProtectedObject
AS PO
JOIN dbo.tbl_AM_Server
AS SRVR
ON PO.ServerId
= SRVR.ServerId
WHERE (CONVERT(VARCHAR(4096),PO.ComponentName)
= 'System State'
OR CONVERT(VARCHAR(4096),PO.ComponentName)
= 'Bare Metal Recovery')
AND PO.ProtectedInPlan
= 0
AND PO.ProtectedObjectId
NOT IN
(SELECT
ProtectedObjectId FROM
dbo.tbl_IM_ProtectedObjectAlerts)
AND LOWER(CONVERT(XML,PO.LogicalPath).value(
'(/child::ArrayOfInquiryPathEntryType/child::InquiryPathEntryType[attribute::Type="Server"]/attribute::Value)[1]',
'VARCHAR(4096)'
)) !=
LOWER(SRVR.ServerName)
Press F5 to execute
Start all DPM services
The UI and cmdlets should work normally as before
Islam Gomaa Microsoft MVP | System Center Data Protection Manager email: Islam @ Islam Gomaa.com Blog: http://owsug.ca/blogs/IslamGomaa Website: www.islamGomaa.com
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