DPM Agent Communication Error

We get the following error sporadically, and it seems to always deal with an Exchange Server service stealing the DPMRA port. Is there any way to get this to stop. We have to put the mailbox server in 2010 into DAG maintenance and restart services. This
is not optimal. The below error is what we receive. Seems to be the Microsoft Exchange Replication Service:
DPM failed to communicate with servername because of a communication error with the protection agent. (ID 53 Details: Server execution failed (0x80080005))
We run DPM 2012
Thanks

mkcj84,
What version of DPM are you on> with RU3 for DPM2012R2 you can set what ports DPM uses
http://support.microsoft.com/kb/2966014/en-us
This update lets administrators configure the DPMRA port and select a nondefault port by following these steps:
Install UR3 for DPM 2012 R2.
Run Setagentcfg.exe by using the following command:
setagentcfg.exe s <protected_server_FQDN> <alternative_port>
Notes
In this command, <var><alternative port></var> represents the nondefault port.
By default, this command should be located in the following folder:
%PROGRAMFILES%/Microsoft System Center 2012 R2/DPM/DPM/Setup
Verify that a new entry is created in the following registry subkey:
HKEY_LOCAL_MACHINE \Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0\PsPortConfig
Copy the setagentcfg.exe file from the DPM server to the following folder on the protected computer:
%PROGRAMFILES%\Microsoft Data Protection Manager\DPM\bin
Run the following command on the protected server:
setagentcfg.exe e DPMRA <alternative port>
Note Use the same port number that is specified in step 1.
Restart the DPM server.
Restart the DPMRA service on the protected server.
Regards, A.Nadar, This posting is provided "AS IS" with no warranties, and confers no rights.

Similar Messages

DPM Protection Agent Communication Error

We get the following error sporadically, and it seems to always deal with an Exchange Server service stealing the DPMRA port. Is there any way to get this to stop. We have to put the mailbox server in 2010 into DAG maintenance and restart services. This
is not optimal. The below error is what we receive. Seems to be the Microsoft Exchange Replication Service:
DPM failed to communicate with servername because of a communication error with the protection agent. (ID 53 Details: Server execution failed (0x80080005))
We run DPM 2012
Thanks

Hi,
you can tell DPM to use a different port on that exchange server:
http://support2.microsoft.com/default.aspx?scid=kb;EN-US;947682
Cheers
Chaib

Memeber server in a domain connected with external trust. The agent operation failed, DPM could not communicate with the DPM agent. Error ID 270

I manually installed the agent on a member server in a domain (domainB) that has an external trust with the domain the DPM 2010 server, mydpmserver.domainA.int, is in.
I pointed the agent on myprotectedserver with setdpmserver -dpmservername mydpmserver.domainA.int
I successfully ran attach-productionserver.ps1 in DPM Management Shell.
When I click refresh in DPM 2010 Administrator Console/Management/Agents I get error id: 270
The agent operation failed on myprotectedserver.domainB.int because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
If myprotectedserver.domainB.int is a workgroup server, the password for the DPM user account could have been changed or may have expired.
I can ping myprotectedserver.domainB.int from mydpmserver.domainA.int
DPM 2010 backup of the domain_controller.domainB.int works fine.
The application log on myprotectedserver.domainB.int does not show any DPMRA related event logged.
The firewall on myprotectedserver is off.
Computers in domainA and domainB use their own networks connected through a router.
from mydpmserver
net view \\myprotectedserver.domainB.int /all - successfull
sc \\myprotectedserver.domainB.int query OpenSCManager FAILED 5, Access is denied
wmic /node:myprotectedserver.domainB.int OS list brief Error 0x80070005, Access is denied
from domaincontroller.domainB.int:
sc \\myprotectedserver.domainB.int query successfull
wmic /node:myprotectedserver.domainB.int OS list successfull
Any suggestions on how can I fix this?

Hi
I know this is old but are you still having a problem?

OLT Agent Communication Error

Hi,
I have recorded load test script using openscript, ran the script within openscript its working fine.
But not able to run in OLT. (installed OATS 9.1)
Settings:
Java client mode
JVM size: 1024
When I launch the load test it gives me the following error while starting in the Watch VU Grid as follows:
"Error communicating with Oracle Load Testing Agent Manager on oats-am://odtemp-idc.idc.oracle.com:9001: Timed out after 60 seconds."
I have tried everyways, and even tried setting the OLT Agent service logon properties with the local account settings.
still getting the error.
Anyhelp would be highly appreciated.
I am running OLT and the agent in Win XP system, memory: 4gb.
Thanks
Raj

Hi,
I have recorded load test script using openscript, ran the script within openscript its working fine.
But not able to run in OLT. (installed OATS 9.1)
Settings:
Java client mode
JVM size: 1024
When I launch the load test it gives me the following error while starting in the Watch VU Grid as follows:
"Error communicating with Oracle Load Testing Agent Manager on oats-am://odtemp-idc.idc.oracle.com:9001: Timed out after 60 seconds."
I have tried everyways, and even tried setting the OLT Agent service logon properties with the local account settings.
still getting the error.
Anyhelp would be highly appreciated.
I am running OLT and the agent in Win XP system, memory: 4gb.
Thanks
Raj

SCOM agent Communication Error

Hello All,
I have a SCOM 2007 R2 CU5 environment, I have some clients(15 servers) to be monitored on the same.
All the 15 servers are in same domain as SCOM server, but different VLAN(there is no internal Firewall). we have opened the port 5723 bi-directionally and installed the agent manually, but in event
viewer its giving Error 21006.
Telnet (IPaddress of SCOM MS server) 5723 is working fine, but unable to telnet using FQDN of MS server.
Kindly help me to resolve this issue

Hi,
SCOM - Move Agents to another Management Server
http://fbinotto.blogspot.dk/2013/05/scom-move-agents-to-another-management.html
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Oracle Enterprise Manager 12c - Agent communication error: peer not authenticated

Hello,
I'm using a VIP for my OMS instances, I have installed a CA signed SSL cert, I'm using a intermediate CA certificate as well. The browser sees it as secure and trusted. I can curl or wget from the same linux box the agent is on with no problem, the cert is trusted.
When I try to secure any agents to my OMS, it always fails on this error:
2013-09-26 10:28:43,589 [main] INFO agent.SecureAgentCmd secureAgentWithOMS.486 - Downloading from https://<url>:4903/empbs/wallets/agent.<url>/b64InternetCertificate.txt to /u01/app/agent/agent_inst/sysman/config/b64InternetCertificate.txt
2013-09-26 10:28:43,590 [main] INFO agent.SecureAgentCmd downloadFile.1082 - Download URL source: https://<url>:4903/empbs/wallets/agent.<url>/b64InternetCertificate.txt
2013-09-26 10:28:43,590 [main] INFO agent.SecureAgentCmd downloadFile.1083 - Download destination: /u01/app/agent/agent_inst/sysman/config/b64InternetCertificate.txt
2013-09-26 10:28:43,592 [main] INFO agent.SecureAgentCmd downloadFile.1111 - download pathAndQuery /empbs/wallets/agent.<url>t/b64InternetCertificate.txt
2013-09-26 10:28:43,634 [main] INFO agent.SecureAgentCmd downloadFile.1114 - Response Status Code: 200
2013-09-26 10:28:43,645 [main] INFO agent.SecureAgentCmd secureAgent.289 - Computing Hostname to be used to form UploadURL
2013-09-26 10:28:43,656 [main] INFO agent.SecureAgentCmd getOmsHostName.615 - OMS CN: <url>
2013-09-26 10:28:43,656 [main] INFO agent.SecureAgentCmd getOmsHostName.617 - Issuer CN is: <url>
2013-09-26 10:28:43,656 [main] INFO agent.SecureAgentCmd secureAgent.294 - Hostname to be used to form UploadURL: <url>
2013-09-26 10:28:43,656 [main] INFO agent.SecureAgentCmd secureAgent.299 - Computed Upload url :https://<url>:4903/empbs/upload
2013-09-26 10:28:43,656 [main] INFO agent.SecureAgentCmd secureAgent.300 - Check if HTTPS Upload URL is accessible from the agent...
2013-09-26 10:28:43,657 [main] INFO agent.SecureAgentCmd secureAgent.301 - Accessing: https://<url>:4903/empbs/upload
2013-09-26 10:28:43,717 [main] ERROR agent.SecureAgentCmd main.242 - Failed to secure the Agent:
javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
        at com.sun.net.ssl.internal.ssl.SSLSessionImpl.getPeerCertificateChain(SSLSessionImpl.java:401)
        at oracle.sysman.emctl.secure.agent.SecureAgentCmd.checkUpload(SecureAgentCmd.java:535)
        at oracle.sysman.emctl.secure.agent.SecureAgentCmd.secureAgent(SecureAgentCmd.java:303)
        at oracle.sysman.emctl.secure.agent.SecureAgentCmd.main(SecureAgentCmd.java:235)
[26-09-2013 10:28:43] USERINFO ::Securing agent...   Failed.
It looks good until it tries to verify the certificate, anyone seen this before?

Have you configured the certificate for https upload as per section 2.3.9.2 of the following doc?
http://docs.oracle.com/cd/E24628_01/doc.121/e36415/sec_features.htm#CJACJDJJ
Regards,
- Loc

Could not install DPM agent on Secondry site DPM could not connect to the Service control manager : ID 33221

Hi,
We have two DPM 2012 R2 server installed at Primary and Secondary site Windows 2012 R2 installed.
We need to Protected Primary DPM from Secondary DPM.
When install DPM agent got error from secondary DPM console.
“DPM could not connect to the Service Control Manager on these servers ID: 33221”
Checked till now :
Visual C++ redistributable installed.
Checked DNS A record and both server can ping each other,
Widows Firewall off on both servers.
Net stop mpssvc ( Windows firewall service)
sc \\Server1 query
àable
to see result
Thanks,

Hi
You mention checking the DNS A record, are these 2 servers not in the same domain? Can you ping -a computername?
Do you have any other AV software that have firewalls built in?
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Force/Configure Agent communication network and backup data network

Hi,
I have a simple question but I cannot find an answer to it.
question: How do i force DPM to have all Agent communication flow through the production Network and NOT use the backup Network?
Situation: production Network - this should be used for Agent communication - all Firewalls for this are open here - it works as Long as we do not add the backuplan to the Hosts we want to backup.
backup Network - this is configured in DPM as the backup Network - as stated on TechNet this subnet is also registered in DNS for all Hosts that we want to backup so DPM is able to resolve it
Problem: Agent communication Fails regularly and backups too due to Agent communication errors
Reason that we think is the cause of Agent communication: due to the requirement to resolve both the production net IP and backup net IP of every host we backup there are 2 records in DNS for each host. So what I have seen is that as long as DPM resolves
the host Name to the production IP of the host, everything works fine (Firewalls are open for that network) but as soon as DNS returns the backup net IP, the Agent communication fails as this network is not open for Agent communication in our firewall. To
make things worse I have seen that the DPM host Agent goes out on the production lan and tries to communicate with the Agent on the host using the backuplan. That is never going to work as Firewalls are only opened within the same subnet.
I do not see any solution here. DPM offers powershell command to define a backup lan but how do I force the Agent communication to use only the production Network?

You can separate traffic without consequences.
Article in Russian
http://blog.it-kb.ru/2013/05/25/system-center-2012-dpm-network-on-separate-nic/
Add IP backup network address to hosts file (C:\windows\system32\drivers\etc\hosts) in DPM servers and protected server with agent DPM.
NOT registered in DNS .
ALSO
Add-BackupNetworkAddress [-DPMServerName] <String> -Address *.*.*.*/subnetmask [-SequenceNumber]
So You Want to Try a Backup Network?
http://systemcenter-virtual.blogspot.ru/2012/01/dpmhow-to-force-to-use-alternate-path.html
Have a nice day !!!

DPM 2012 UR3 Agent Update Error: HRESULT E_FAIL...DCOM Error

My DPM Server is Windows 2008 R2 SP1 with a locally installed SQL and DPM Server and fully patched. My Workstations are all Windows 7 Ultimate x64, fully patched. I have manually installed the DPM RTM Agent and pushed the UR2 update from the DPM Server
without any challenges or issues. I have SCEP running with process exclusions for the DPM services on the WS and DPM Server. I’ve been running DPM 2012 RTM and then UR2 without any issues or challenges to-date.
I have recently updated my DPM 2012 Server from UR2 to UR3 and pushed out all the Agent Updates, which appeared to go successfully from the DPM Console perspective. I spot checked a few systems, 1 workstation (WS) and 1 server, everything looked good. A
couple of days after this I noticed 2 of my workstations failed backing up to Tape. I noticed the recovery options available for these WS’s have stopped updating hours after pushing the UR3 Agent update. The 2 WS’s I'm troubleshooting have a little different
scenario. I have 2 other WS’s that were updated in the same manner and are working perfectly.
Both WS cannot connect to the DPM Server and displays this DCOM Error:
"ERROR:ERROR HRESULT E_FAIL has been returned from a call to a COM component."
The 1st WS DPM Client has a Yelow Sign over-lay and "Administrator has not configured backups." when you hover over it.
The 2nd WS does not the Yellow Sign over-lay.
All the properties of the Local DPM Client Console 'Summary and Protected item' tabs are not updated on the 1st WS but are on the 2nd WS.
1st WS process:
The Recovery Tab shows the available recover dates to choice from.
I can expand one of the backup dates, folders and copy a file to this system.
I can view my previous recovery Points from the console dating back to when I updated the Agents.
I’ve validated the DCOM settings on both WS's compared to a WS that is working, they are the same.
I uninstalled the agent manually, then copied and reinstalled the new UR3 Agent Version with the same outcome.
I uninstalled the new version and reinstalled the previous version, same error.
I then proceeded with upgrading UR2 agent version installing the UR3 version over the top, same error.
I logged on to this WS as the Domain Admin, removed and reinstalled the UR3 version, same error.
I removed, applied and then re-added the DPM server to the local WS DPM and DCOM Groups.
I removed, applied and then re-added the WS from the Groups on the DPM Server.
I’m able to see, ping and view other backup folders presented on the DPM server on this WS.
In the DPM Console I am able to connect to this Workstation successfully from the Administrative, Agent Space.
The DPMClientProtectionCurr.errlog file shows this repeatedly:
0FC0
065C    10/13   05:02:32.499
03        service.cpp(298)
[000000000021FD90]
ACTIVITY
CService::AnnounceServiceStatus
0FC0
0D18    10/13   05:02:33.059
33        dlsclientprotection.cpp(778)
[00000000002BC850]
NORMAL
Connecting to DPM Server: (<Server.FQDN>)
0FC0
0D18    10/13   05:02:33.171
33        dlsclientprotection.cpp(861)
[00000000002BC850]
WARNING         Failed: Hr: = [0x80004005] : Failed to set client OS details - ClientName:<WS.FQDN>, ClientOSVersion:6.1.7601, OSType:2, AgentVersion: 4.0.1920.0
0FC0
0D18    10/13   05:02:33.171
33        dlsclientprotection.cpp(1490)
[00000000002BC850]
WARNING         Failed: Hr: = [0x80004005] : Failed to get connection to DPM server: lVal : ConnectToDPMServer(bstrClientMachineName, &pIUnknown, &fConnectionSuccessful, &dCurrentStatus,
exceptionResult)
The
DPMRACurr.eerlog show this for both WS's:
0EF0 1110 10/13 04:05:02.157 22 genericthreadpool.cpp(824) [000000000093C360]  NORMAL Hr: = [0x80070002] CGenericThreadPool::m_dwMaximumNumberOfThreads[20]
0EF0 1110 10/13 04:05:02.157 03 miscellaneousutils.cpp(918)   NORMAL Error:ERROR_UNKNOWN_PRODUCT, While detecting DPM version. Assuming DPM isnt installed.
And this one repeatedly:
0BE8 08EC 10/13 13:59:40.404 29 radefaultsubtask.cpp(382) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : CRADefaultSubTask: WorkitemID does not exist, {DB3F138D-DE37-414D-BADC-5A161C6E7E1C}
0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(546) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceivedSpecific(pCommand,
pOvl)
0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(751) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceived(pAgentOvl)
The 2nd WS Process:
I did not remove or touch the local agent installation because the information is populated on this client’s agent properties fields.
I can see the folder selections I’ve chosen to be backed up by the protection group configuration.
When i open the Agent UI I receive the sam DCOM error.
I also receive a different error message on this WS when I try and do a Sync Now from the General Tab: Failed to trigger synchronization.
I was able to perform a consistency check on this WS that completed successfully from the DPM server.
I’ve validated the networking configuration settings are correct.
I flushed local DNS cache.
Thanks,
Paul

Hi,
I have a Windows 7 x64 machine that exhibits this problem. It seems that it is not caused on the client side but on the server side.
In our case the server logs the following every time the client tries to connect:
WARNING   Verify disconnected client failed with exception: System.ArgumentException: Das Element wurde bereits hinzugefügt. Schlüssel im Wörterbuch: "<machinename>". Hinzuzufügender Schlüssel: "<machinename>".
(Translation: Element has already been added. Key in Table: "<machinename>". Key to be added: "<machinename>".
I have uninstalled the agent on the client several times. One time I have seen the following error message on the server side:
Deployment.cs(2815)           NORMAL   Removing all agent records for server[<machinename>] from table InstalledAgent.
ntlmutils.cpp(185)           WARNING   Failed: Hr: = [0x80070002] : Error trying to open key [HKLM\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0\NtlmAuthData\<machinename>]
SchedulerImpl.cs(166)           NORMAL   Entering DeRegister, JobDefID: bafe2b8b-53b2-4694-aa28-9e2c6c152d51
Catalog.cs(1006)           WARNING   No retry on exception The specified @name ('') does not exist. while executing sp_delete_alert
Catalog.cs(1013)           WARNING   SqlException encountered, SqlRetryCommand diag details - SqlCommandText => Name=msdb.dbo.sp_delete_alert, CommandType=StoredProcedure
Catalog.cs(1013)           WARNING   CommandDiagInfo => CanRetry=False, CommandTimeout=3600
Catalog.cs(1013)           WARNING   CommandParams   => Count=2, InTx=True
Catalog.cs(1013)           WARNING         Param[0]   => ParameterName=@name | Value= | Size=0 | DbType=NVarChar | Direction=Input | IsNullable=False
Catalog.cs(1013)           WARNING         Param[1]   => ParameterName=@RETURN_VALUE | Value=1 | Size=0 | DbType=Int | Direction=ReturnValue | IsNullable=False
EventManager.cs(98)           NORMAL   Publishing event from SchedulerImpl.cs(838): JobScheduleChange, [JobDefID=bafe2b8b-53b2-4694-aa28-9e2c6c152d51]
Errors on the client side appear the moment the agent is re-added to the DPM server (I use "connect agent" instead of "install agent"). After that moment I get the message "Error connection to the DPM server. Error: a COM-component returned E_FAIL" every time
I open the DPM client. This is mirrored by the Verify error mentioned above on the server side.
To me it seems that parts of the machine config are still in the MSDB after removal (maybe caused by the registry error). If this client is connected again, the orphaned database entries cause the Verify error
If that's true, how could we get rid of those entries? Would it help to rename the client?
Uwe

DPM Agent Installation Failed with Error code =0x80070643

Hi,
We had an Virtual Machine TFS server 2010 which had SQL server 2008 R2 installed on it.
On this Server we were running an DPM 2010 agent and it was fine.
Then I had uninstalled DPM 2010 agent and try to Install DPM 2012 R2 Agent on this Virtual Machine it gives me error 0x80070643. And for other VM the agent installation is fine.
When I checked on DPM agent logs in Windows/Temp folder it gives me below error.
I had tried with Deleting DPM Registry but still the Problem remains same.
Thanks

Hi,
Earlier the Protected Server had DPM 2010 Agent installed and while Troubleshooting I had already deleted the
HKLM\SOFTWARE\MICROSOFT\Microsoft Data Protection Manager\Setup Registry
And Tried to Reinstall Agent but still it gives same error.
Regards,
Nadeem

DPM encountered an error while reading from the recovery point used for recovery.

Hi Guys I'm getting this error:
DPM encountered an error while reading from the recovery point used for recovery. Either the recovery point no longer exists or, if you
selected a share for recovery, the path to its contents is missing from the recovery point. (265)
The DPM Server is on Windows 2012 DPM is 2012R2 4.2.1273.0
The Server being backed up is 2012 R2 with DPM Agent 4.2.1273.0
The Server has 3 Data Volumes (C: Drive) and D and E its the D and E drive that i get this error if i try and recover data from DPM. the C Drive is fine. the D and E Drive are different
in that 1 De-dupe is enabled and 2 the Shadow Copies for these Volumes are stored on separate Disks F and G respectively.
I've removed the Protection from drives D and E and reinstated it but every recovery point created
brings up the same error message. I'm not sure where to go next do I need to Protect the Disks that have the Shadow copies on also? Many thanks in advance Gordon.

Hi,
It seems you are in a configuration where the Windows 2012 based DPM server does not understand how to read Windows 2012 R2 Dedup data structure which is what the DPM replica volume is.
See the DPM supported and unsupported scenarios
here under the deduplication issues section.
We have a fix in DPM2012 R2 UR5 that will protect the Windows 2012 R2 dedup volume in a non-dedup state on the DPM Server, but unfortunately that will not allow previous recovery points to be read.
KB3021791-Description of Update Rollup 5 for System Center 2012 R2 Data Protection Manager
Backup job for dedupe-enabled volume on Windows 2012 R2 fails. For example, Data Protection Manager backup might fail for following setup:
Data Protection Manager2012 R2 is installed on Windows Server 2012.
Data Protection Manager is protecting a dedupe-enabled volume on Windows Server 2012 R2.
This also applied to restores as the above was for D2D2T backup that may fail as it needs to read the recovery point to back it up to tape.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights.

DPM Agent Not recognized as trusted domain agent

Hello,
I have an interesting problem. Running DPM 2012 SP1 and have a trust relationship setup between two domains, A and B. DPM server is in domain A. DPM server was backing up protected agents in domain B both in trusted and untrusted scenarios
since there were a handful of stand alone servers. The standalone servers now have been joined to the domain, but DPM will not recognized the agents in the domain.
Removed protection in DPM and uninstalled agent on servers, manually reinstalled agents and used the -SetDPMServer command. Attached in DPM, but DPM doesn't show agent associated with trusted domain B. When adding to a protection group, the servers
are showing up under workgroup and not under domain B.
Agent reports attached, but eventually backups error again with communication error event ID 318.
Anyone seen this before or have any suggestions?
Any assistance would be appreciated, need to get the server backed up!
Thanks

Hi,
On the DPM Server, see if the machine name is listed under this registry key.
HKLM\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0\NtlmAuthData\
If so delete it, then try to add it to a PG.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

DPM Agent Crashes unexpectedly

Hi there,
I'm trying to troubleshoot a clients DPM 2010 (3.0.8195) installation:
All backups work fine except for an SBS2011 box, where the status of the protection groups is "Agent not reachable". When attempting to get the agent status in the Management tab DPM returns Internal error code 0x8099090E.
I verified network connectivity and firewall settings. I then checked if hitting "Refresh Information" actually starts the dpmra agent on the PS, and then noticed that the agent starts fine, but then terminates unexpectedly (EventID 7034).
sc queryex dpmra returns nothing useful (Win32 exit code 1067 = terminated unexpectedly).
In addition, the Today's Jobs list will show a bunch of backups as completed successfully, but as mentioned above the status in the Protection Groups is "Agent unreachable".
I found a bunch of these "error-groups" in the DPMRACurr.errlog file (one sample, abbreviated for better legibility):
radefaultsubtask.cpp(356) WARNING Failed: Hr: = [0x809909b0] : CRADefaultSubTask: WorkitemID does not exist, {A4626A37-C275-4D5F-AE70-451519C6E63E}
defaultsubtask.cpp(459) WARNING Failed: Hr: = [0x809909b0] : F: lVal : CommandReceivedSpecific(pCommand, pOvl)
runtime.cpp(1599) FATAL Subtask failure, sending status response XML=[<?xml version="1.0"?>
310C 4D84 12/19 20:08:35.387 03 runtime.cpp(1599) [000000000046C490] 27E286CA-0B93-4C3B-A921-5A517A68496E FATAL <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd"
StatusCode="-2137454160" Reason="Error" CommandID="RACancelAllSubTasks" CommandInstanceID="87128a1c-5210-4846-8eb5-8f65d892c3f3" GuidWorkItem="a4626a37-c275-4d5f-ae70-451519c6e63e" TETaskInstanceID="27e286ca-0b93-4c3b-a921-5a517a68496e"><ErrorInfo
xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="2001" DetailedCode="-2137454160" DetailedSource="2"><Parameter
Name="AgentTargetServer" Value="FSAJ3.dajusa.local"/></ErrorInfo></Status>
runtime.cpp(1599) FATAL ]
Not sure where to go from here. Thx in advance for help and/or pointers!
Rgds - Marcus.

Hi,
DPMRA crashes cannot be investigated in a forum setting. Please open a Microsoft support ticket if you need it investigated further.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

DPM Agent Installation issue.

A target server was running fine. All databases replica becomes inconsistent then to troubleshoot I uninstall DPM agent and trying to reinstall.
Firewall is enabled on target server , When I am trying to install from DPM console, getting error : Error 319 : Agent operation failed with communication error with DPM Agent Coordinatior service on target server.
When I tried to install at client end, its giving error : DPMAgentinstaller failed with errorcode =0x80070643,error says, fatal error during installation. Check log files in [WINDIR]Temp\MSDPM*.Log
When I checked log at temp folde, All I find Installer error 1708,1709 and 2205 2228.
Any thoughts.
Thanks in Advance

Hi
Maybe try adding a rule to the firewall:
netsh advfirewall firewall add rule name="DPM Remote Agent Push" dir=in action=allow service=any enable=yes profile=any remoteip=<IPAddress>
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DPM: Agent unreachable - Can not map machine account Resolution state

Hello,
We have 15 DPM servers with latest patches (3.0.8193.0). Currently we are having below error messages into two of our DPM servers. Could you help us to resolve these problems?
Alert: DPM: Agent unreachable - Can not map machine account
Source: DPMSERV011
Path: DPMSERV011.xxx.xx.com;DPMSERV011.xxx.xx.com
Last modified by: System
Last modified time: 10/31/2013 2:00:02 PM Alert description: DPM agents on some of the protected servers are not reachable because machine account cannot be mapped.
DPM Server: DPMSERV011.corpaa.aa.com
Resolution steps:
Verify that both protected server and the domain controller are responding. Then in Microsoft Management Console (MMC), open the Group Policy Object Editor snap-in for the local computer and verify the local DNS client settings in Local Computer Policy\Computer
Configuration\Administrative Templates\Network\DNS Client.
(Note: The DNS Client is disabled at both DPM and agent server)
Alert view link: "http://DataSERV54021.xxx.xx.com:51908/OperationsManager?DisplayMode=Pivot&AlertID=%7b925c8b34-0d99-4bd2-a754-71354bd89f0e%7d"
Notification subscription ID generating this message: {6EED81DB-935D-651F-4ACA-194C1FDBB428}
Regards
Abul Hasnat
Abul Hasnat

Hello,
The servers are pingable and there is no local firewall. The servers are communicating but some sync jobs are failing. The Sync set to every 45 min.
Thank ypu
Abul Hasnat
Abul Hasnat

DPM Agent Communication Error

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