"DPM uses the Volume Shadow Copy Service (VSS)"

"DPM uses the Volume Shadow Copy Service (VSS) to create a snapshot of the protected data."
According to MS (http://technet.microsoft.com/en-us/library/bb808827.aspx)
Does that mean  I have to set asides space on the protected server (a file server), so it can store shadow copies, and the DPM server taps into those  shadow copies to create its recovery points etc?
Thanks

Hi Joe,
when you are protecting a file server. DPM will implement a change journal to record all the blocks that have been changed.
Then once the sync starts. The journal is interrogated and will tell DPM which file have been changed.
Then the VSS writer makes a copy of these data and send them to DPM.
You don't need additionnal space or to create a new folder on your server.

Similar Messages

  • Backup Fail with Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider, Event ID 12293, error returned while creating the volume shadow copy 0x8004230f,

    We are using TINA backup solution and windows 2003 backup is failling with VSS error.
    For testing purpose we initiate a system state backup (or any file backup) with the help of windows 2003 ntbackup.exe and found it is failing with below error.
    Backup error report.
    Backup Status
    Operation: Backup
    Active backup destination: File
    Media name: "Backup.bkf created 28/05/2014 at 06:34"
    Volume shadow copy creation: Attempt 1.
    Error returned while creating the volume shadow copy:0x8004230f.
    Error returned while creating the volume shadow copy:8004230f
    Aborting Backup.
    The operation did not successfully complete.
    We check event viewer and found below error event.
    Event Type:       
    Error
    Event Source:   
    VSS
    Event Category:               
    None
    Event ID:             
    12293
    Date:                    
    28/05/2014
    Time:                    
    05:48:10
    User:                    
    N/A
    Computer:         
    CQ329TOS
    Description:
    Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details Cannot ask provider {b5946137-7b9f-4925-af80-51abd60b20d5} if
    volume is supported. [0x8000ffff] [hr = 0x8000ffff].

    Resolution:
    After getting this error we check Shadow Copy provider and writer health and fond it is fine.
    To get shadow copy providers details use below command.
    Command: vssadmin list providers
    Command output
    C:\>vssadmin list providers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001 Microsoft Corp.
    Provider name: 'Microsoft Software Shadow Copy provider 1.0'
       Provider type: System
       Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
       Version: 1.0.0.7
    To get shadow copy writers health
    Command: vssadmin list writers
    Command Output.
    C:\>vssadmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001 Microsoft Corp.
    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {333e02cd-d9ec-43c8-9b45-39691ad1b351}
       State: [1] Stable
       Last error: No error
    Writer name: 'Registry Writer'
       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Instance Id: {800877a5-e13d-47a3-8f99-ebd4d3b3fd12}
       State: [1] Stable
       Last error: No error
    Writer name: 'MSDEWriter'
       Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
       Writer Instance Id: {63400aa0-a17f-4121-9483-1cd226f03238}
       State: [1] Stable
       Last error: No error
    Writer name: 'COM+ REGDB Writer'
       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
       Writer Instance Id: {e13cb72b-84fa-4c86-86d8-48f523aafc9a}
       State: [1] Stable
       Last error: No error
    Writer name: 'Event Log Writer'
       Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
       Writer Instance Id: {ce63b3a0-e038-4e56-9d07-929f256639de}
       State: [1] Stable
       Last error: No error
    Writer name: 'WMI Writer'
       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
       Writer Instance Id: {008e8714-ed6d-4288-81ce-4b0b1ec41294}
       State: [1] Stable
       Last error: No error
    Writer name: 'BITS Writer'
       Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
       Writer Instance Id: {e22a8953-a52c-4a76-bec0-8773122cbff8}
       State: [1] Stable
       Last error: No error
    Next I check Shadow Copies details from volume properties (right click on C or other drive then select properties then click on Shadow Copies Tab) and found it is showing the same error code..
    From this error it is clear that the issue is inside the registry hive and due to junk hive shadow copies services not able to working properly.
    For me the server have two disk we check disk signature at MBR and found the disk signature was.
    Signature disk 0 : 9351912b
    Signature disk 0 : FDFBE035
    But at registry we found lot of nonexistance signature. Which indicate lot of junk valu inside registry.
    Now how can we resolve this issue?
    It is very simple just delete the registry key “volume” (registry key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\STORAGE\Volume”) and reboot the server it will “Volume” registry hive automatically.
    Note:
     When you remove registry key it is showing error unable to delete, then please right click on it select permission then take ownership and assign full permission to your login account.
    Please be careful when you delete registry key because system can fully crashed if you delete or modify wrong registry key.
    Your can take a backup of the registry key by exporting.

  • The creation of the shadow copy on the backup destination has failed. Detailed Error: The Volume Shadow Copy operation failed with the error 0x80042316

    When using Microsoft Backup on a Windows Server 2008 SP2 (not R2 - [Microsoft version 6.0.6002]) I get the error "The creation of the shadow copy on the backup destination has failed. Detailed Error: The Volume Shadow Copy operation failed with the
    error 0x80042316"
    The odd thing is that when I start the backup manually, it works fine. When  it runs automatically the error appears.
    When doing a SFC /scannow I do get errors that can't be corrected.
    Is there anything short of rebuilding this machine (It's a DC and the only one this office has) I can do to fix this?

    Hi,
    0x80042316 means "Another shadow copy creation is already in progress". This error could occur when another VSS instance is running.
    Is there any third party backup application installed? Try to uninstall it to see the result. And please also check if there is another backup schedule which causes the conflict.
    Meanwhile please provide the result of:
    vssadmin list providers
    vssadmin list writers
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected].
    Hi,
    I do have Crashplan ProE running. It started at 1900 and the Windows Backup starts at 2000. I have modified Crashplan not to start until 2300 to see if that helps.
    Also:
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.
    Provider name: 'Microsoft Software Shadow Copy provider 1.0'
       Provider type: System
       Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
       Version: 1.0.0.7
    AND:
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.
    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {f0c7ee55-5885-4894-8dd3-14fffbdd4d2e}
       State: [1] Stable
       Last error: No error
    Writer name: 'SqlServerWriter'
       Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
       Writer Instance Id: {017a0133-7577-4322-b513-04f72404b70a}
       State: [1] Stable
       Last error: No error
    Writer name: 'ASR Writer'
       Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
       Writer Instance Id: {6b17d670-9ea8-4ff1-a59e-b474f4b893db}
       State: [1] Stable
       Last error: No error
    Writer name: 'Shadow Copy Optimization Writer'
       Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Instance Id: {56aad1bf-9bf1-4fde-b2f4-a706577c632d}
       State: [1] Stable
       Last error: No error
    Writer name: 'COM+ REGDB Writer'
       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
       Writer Instance Id: {e942d09d-276e-450a-9bf4-b1d5abe6af8a}
       State: [1] Stable
       Last error: No error
    Writer name: 'Registry Writer'
       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Instance Id: {3737164b-61ac-454c-b1f7-42f2620f10db}
       State: [1] Stable
       Last error: No error
    Writer name: 'DFS Replication service writer'
       Writer Id: {2707761b-2324-473d-88eb-eb007a359533}
       Writer Instance Id: {39458257-aca4-481e-a302-994f3eb1e9a3}
       State: [1] Stable
       Last error: No error
    Writer name: 'Dhcp Jet Writer'
       Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
       Writer Instance Id: {6a8ab4aa-760c-4102-a27f-58f570c9c572}
       State: [1] Stable
       Last error: No error
    Writer name: 'NTDS'
       Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
       Writer Instance Id: {53577013-8397-448e-9a25-c7cac08aa0a8}
       State: [1] Stable
       Last error: No error
    Writer name: 'IIS Metabase Writer'
       Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
       Writer Instance Id: {ee2c9173-92e7-455c-8f73-601647c0ddb2}
       State: [1] Stable
       Last error: No error
    Writer name: 'BITS Writer'
       Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
       Writer Instance Id: {b1f60392-9dfd-4e3a-bda6-3dc2cb622ba4}
       State: [1] Stable
       Last error: No error
    Writer name: 'IIS Config Writer'
       Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
       Writer Instance Id: {a328aede-78f0-448e-9c36-e8379e9fe2a8}
       State: [1] Stable
       Last error: No error
    Writer name: 'WMI Writer'
       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
       Writer Instance Id: {c39fa334-5c9d-4906-a3b5-33c3444948e6}
       State: [1] Stable
       Last error: No error
    Writer name: 'NPS VSS Writer'
       Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
       Writer Instance Id: {3c9c5584-b5fd-48cf-8541-0c8bfa585ca0}
       State: [1] Stable
       Last error: No error

  • Failed to create the volume shadow copy inside of virtual machine 'SBS-SVR'

    Hi there,
    Currently only partial backups are being completed.
    I receive the following error:
    Writer Failures
    Writer Id: {66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE}
    Instance Id: {B8818795-2E27-44A3-85AB-D4C3DDBD288E}
    Writer Name: Microsoft Hyper-V VSS Writer
    Writer State: 5
    Failure Result: 80042336
    Application Result: 80004005
    Application Message: (null)
       Component: 9E70CA9C-B992-425D-B091-95B76763BE39
       Logical Path: (null)
       Component Result: 800423F3
       Component Message: Failed to create the volume shadow copy inside of virtual machine 'SBS-SVR'. (Virtual machine ID 9E70CA9C-B992-425D-B091-95B76763BE39)
           File Spec: C:\ProgramData\Microsoft\Windows\Hyper-V\Virtual Machines\\9E70CA9C-B992-425D-B091-95B76763BE39.xml Recursive: 0
           File Spec: C:\Users\Public\Documents\Hyper-V\Virtual hard disks\\SBS-SVR-SYSTEM_404D40C1-A532-4272-AE8B-251C4A03B4F3.avhdx Recursive: 0
           File Spec: C:\Users\Public\Documents\Hyper-V\Virtual hard disks\\SBS-SVR-SYSTEM.vhdx Recursive: 0
    Application backup
    Writer Id: {66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE}
       Component: 9E70CA9C-B992-425D-B091-95B76763BE39
       Caption     : Backup Using Child Partition Snapshot\SBS-SVR
       Logical Path: 
       Error           : 80780175
       Error Message   : Component was skipped from volume shadow copy.
       Detailed Error  : 800423F3
       Detailed Error Message : The writer experienced a transient error.  If the backup process is retried,
    the error may not reoccur.
    The success file is as follows:
    Backup of volume \\?\Volume{72ec559c-60ca-11e2-93e8-806e6f6e6963}\ succeeded.
    Backup of volume C: succeeded.
    Application backup
    Writer Id: {66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE}
       Component: Host Component
       Caption     : Host Component
       Logical Path: 
    In the event logs: application, i found this:
    The backup operation that started at '‎2014‎-‎05‎-‎18T11:00:22.221374600Z' has failed to back up volume(s) ''. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
    Some errors that are occuring that may be linked are:
    Event Viewer, Application and Service Logs, Microsoft, Windows, Hyper-V-VMMS (the below is occuring every 2 minutes)
    Failed to register the service principal name 'Hyper-V Replica Service'.
    Failed to register the service principal name 'Microsoft Virtual System Migration Service'.
    Failed to register the service principal name 'Microsoft Virtual Console Service'.
    Upon some research I tried the following without much luck:
    http://support.microsoft.com/kb/2761899
    http://social.technet.microsoft.com/wiki/contents/articles/1340.hyper-v-troubleshooting-event-id-14050-vmms.aspx 
    Specs:
    Microsoft Windows Server 2012 Standard x64
    6.2.9200 
    ProLiant ML350e Gen8
    VM: Microsoft® Windows Server® 2008 Standard FE  x64
    6.0.6002 Service Pack 2
    Look forward to any help.
    John

    Hi John,
    Please run “vssadmin list writers” command to check the VSS writer status. There is a similar thread, please go through it to help troubleshoot this issue:
    Windows 2012 Backup for HyperV failed with error code '0x80780049'
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/f1a0c9c6-7b4c-409c-b4da-c145b8b59eb1/windows-2012-backup-for-hyperv-failed-with-error-code-0x80780049?forum=winserverhyperv
    Regards,
    Mandy
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • System State Backup - 2008R2 - Volume Shadow Copy Error

    I am attempting to do  system state backup in my Test environment.  I am running Hyper-V on a standalone "sandbox" server.  I have configured a semi-duplicate environment.
    We are updating the schema soon, and I would like to do a System State restore for practice and I haven't actually had to do one in about 10 years.  
    I am running 2008R2 DC as a VM in my Hyper-V environment.  It has a C: and E: volume, VSS is enabled on e: and set to Unlimited.  I set my set "BackupLocation=e:\adbackups" and attempt to run wbadmin.exe start systemstatebackup -backupTarget:"E:"
    (with quotes or without it still fails.
    My error from command is Error - Volume Shadow Copy Service operation error (0x800423f4) which appears to be a generic error.  In the Backup Event Viewer it shows as Event ID 9, another generic error.
    I am running as Domain Admin, and I checked that I have Backup Operator rights.  Volume Shadow Copy service is running.

    Hello Chris,
    This issue occurs if any of the virtual disks attached to the guest VM was created by using the option to copy the contents of a physical disk. Please refer the below mentioned MS KB..
    Backup of a Hyper-V virtual machine fails with error 0x800423f4 if the disk signature on a virtual hard disk is the same as a physical disk on the Hyper-V host
    http://support.microsoft.com/kb/975695
    Sincerely, Asifkhan -- Please mark my post helpful if it was really helpful to you.

  • Does deduplication and Volume Shadow Copy work together?

    Hi!
    I have a fileserver with five 2TB-disks on it on a 2012 R2 server. I want to enable dedup on it that according to DDPEval.exe would save ~40%. I would also like to enable Volume Shadow Copies on the volumes so the the end user easily could restore removed
    files and folders.
    I have not found anything from microsoft about use both these features on the same volume, is it supported?
    I have done some searching and found that for some users the say that dedup would change so much on the snapshots that it have to delete older snapshots, even though not much data have changed, the dedup force VSC to delete old snapshots.
    Any experience with these features co-located on the same volume? Do I need to choose just one of them to use on my volumes?
    Thanks!

    Hi,
    Based on my research, the Shadow Copy and Deduplication could be used together in a Windows Server 2012 R2. The deletion of the old snapshots could be due to the Volume for which the shadow copy being created is more than 64 TB. Volume Shadow Copy Service supports
    a volume size of up to 64 TB.
    For more detailed information, you could refer to the article below:
    Windows 2012 R2 Data Deduplication Leverages Shadow Copies: “LastOptimizationResultMessage : A volume shadow copy could not be created or was unexpectedly deleted”.
    https://workinghardinit.wordpress.com/2014/07/01/windows-2012-r2-data-deduplication-leverages-shadow-copies-lastoptimizationresultmessage-a-volume-shadow-copy-could-not-be-created-or-was-unexpectedly-deleted/
    Please Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
    make sure that you completely understand the risk before retrieving any suggestions from the above link.
    Best Regards,
    Mandy 
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • Used and allocated Shadow Copy Storage space is showing values in GB .

    Hi All ,
    This is an production issue and i need an urgent help on this case.
    In my environment i am having exchange server 2013 in DAG extended with three sites.On that i am having two mailbox servers in the production site and one mailbox server in remaining two sites.
    we have mounted all the mailbox databases in one production mailbox server.Those databases are present in LUN mapped to the production mailbox servers from SAN storage.
    Issue : 
    Few of the mailbox databases are occupying too much of size on the LUN than it's original size.
    Say for instance i have kept the mailbox database called "test" which is present on the LUN with the size of 190 GB.On that whole space the mailbox database is occupying only 100GB but on the diskmgmt and also on the explorer it is showing
    only the free space as 17 GB.
    Finally we have run the below mentioned command and found that the used and allocated shadow storage is occupying the size around 34 GB.
    Attached snap for your reference : 
    Question : How to reclaim the space occupied by the shadow copy storage to the LUN ? If possible someone tell me why this issue is happening ?
    Thanks & Regards S.Nithyanandham

    Hi,
    According to my research and technology, it’s caused by Volume Shadow Copy Service which is used to backup infrastructure for the Microsoft operation systems, as well as a mechanism for creating consistent point-in-time copies of data known as shadow copies.
    We can use VssAdmin to create, delete, and list information about shadow copies. More details about Volume Shadow Copy Service, for your reference:
    https://technet.microsoft.com/en-us/library/ee923636(v=ws.10).aspx
    Besides, this issue may be related to Windows server. I recommend you to contact to Windows Server Team so that you can get more professional suggestions, please refer to:
    https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Allen Wang
    TechNet Community Support

  • Microsoft Shadow Copy Service disables itself when trying to run backups.

    I am running Vista Business SP2 and Symantec System Recovery 2013 on my Dell Optiplex GX620 Work Station and my Latitude D830 Laptop. My automatic backups constantly fail due to the fact that the Microsoft Shadow Copy Service continually disables itself.
    When I go in and manually reset the service to "Manual" where it belongs, the backups work fine. My problem is I can't find out why the Shadow Copy Service continually disables itself. I have found through trial that it has nothing to do with the
    antivirus/antimalware program I am running which is Webroot "Secure Anywhere". I have spent many hours with Norton Enterprise Technical Support and they cannot locate the issue within their product. They are certain it is a Microsoft issue. Same
    whith the Webroot people. I have not been successful in getting any answers out of Microsoft. I have talked to techs who either want too much money to handle my problem or there are techs who have given me solutions that do not work. I have all but given up
    on Microsoft for assistance with this issue. I have read everything I can find in the Knowledge Base, and what has been written here. I still am in a quandry as to what is causing the shadow service to disable. At present I have no automatic backup system.
    I am forced to run it manually because of this issue. I consider this a sad senario in this technical climate in which we live. If anyone out there has the slightest idea as to what could be causing my problem please help! I am open to any solution at this
    point. Thanks All!  Paul J. Wiekierak ([email protected])

    Hi pwiekier,
    Can you find any warnings or errors related to this ?
    I suspect this is a third party service conflict issue.I recommend you to perform a clean boot to have a troubleshoot.
    Please follow these steps to perform a troubleshoot:
    1.Search "Msconfig.exe" from the start menu
    2.Choose "Services" item
    3.Choose "Hide all Microsoft services " and choose"Disable all"
    4.Click "OK" and Restart
    And then check this service ,if the issue disappeared, it is a  third party service conflict issue.
    We can make a further analysis by enabling the third party service with dichotomy to find out  the culprit.
    Best regards

  • DAG - Backup failing on 1 DB only with error - The Microsoft Exchange Replication service VSS Writer instance ID failed with error code 80070020 when preparing for a backup of database 'DB012'

    Hi Board,
    i´ve search across the board, technet and symantec sites but did not found a hint about my problem.
    we drive a 2 node DAG (Location1-Ex1-mb1 
    Location2-exc1-mb1), on SP2 RU4 patchlevel with 40 Databases.
    Since some time the backup of one - and only one DB - is failing with these events, logged on the Mailboxserver on which the passive DB is hosted.
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          28.09.2012 00:37:17
    Event ID:      2112
    Task Category: Exchange VSS Writer
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Location1-Exc1-MB1
    Description: The Microsoft Exchange Replication service VSS Writer instance 1ab7d204-609a-4aea-b0a7-70afb0db38de failed with error code 80070020 when preparing for a backup of database 'DB012'.
    Followed by
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:         
    01.10.2012 03:33:06
    Event ID:      2024
    Task Category: Exchange VSS Writer
    Level:         Error
    Keywords:      Classic
    User:         
    N/A
    Computer:      Location1-Exc1-MB1
    Description:
    The Microsoft Exchange Replication service VSS Writer (Instance 42916d80-36c1-4f73-86d0-596d30226349) failed with error 80070020 when preparing for a backup.
    The backup Application - Symantec Backup Exec 2010 R3 – states, this error
    Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
    Check the Windows Event Viewer for details.
    Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Stable (1).
    Symatec suggests within http://www.symantec.com/business/support/index?page=content&id=TECH184095
    to restart the MS Exchange Replication Service – BUT the mentioned eventID
    8229 isn´t present on any of the both Mailboxservers.
    The affected Database is active on Location2-Exc1-Mb1 Server and in an overall healthy state. I found during my research, that below Location2-Exc1-Mb1 Server, there are not removed shadow copies present!
    This confuses me, since all Backups are normally taken from the passive copy of a Database.
    So my questions to the board are:
    * Does anyone is facing similar issues?
    * Can someone explain why snapshots are present on the Mailboxserver hosting the Active Database, whilst the errors are logged on the passive one?
    -          * Does someone know the conditions, why shadows copies remain and
    aren´t removed in a proper manner?
    What can cause the circumstance, that only 1 DB is facing such issues?
    Any suggestion is welcome!
    BR
    Markus

    Hi Lenora,
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    Best regards
    Markus

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    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
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    A third-party place like the following will replace the jack for less. Google for more.
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  • Why does it say headphones when i use the volume buttons

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    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
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    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
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    Replace the jack yourself
    iPod Touch Repair – iFixit

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        Lid: 56264   StoreEc: 0x1388    
        Lid: 46280   StoreEc: 0x454     
        Lid: 1750    ---- Remote Context End ----
        Lid: 59216  
        Lid: 34640   StoreEc: 0x454     
        Lid: 52264  
        Lid: 46120   StoreEc: 0x454     
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       at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException)
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       at Microsoft.Exchange.Cluster.ReplicaVssWriter.CReplicaVssWriterInterop.PrepareSnapshot().

    Hi Julez K,
    According to your description, you could try upgrading to CU6.
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    http://www.symantec.com/business/support/index?page=content&id=TECH209938
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety,
    or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
    Hope it can be helpful.
    Best regards,
    Eric

  • I am no longer able to use the volume control buttons ( /-/or mute) on my key board in Windows 7

    1. HP Pavilion dm4 XO132AV
    2. Windows 7 64-bit
    3. No error message
    4. No changes were made prior to when the issue occured
    5. Question: I am no longer able to use the volume control buttons ( /-/or mute) on my key board in Windows 7

    Hi,
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    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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