DPM2012SP1 RU3, Symantec SEP 12.1RU3 and IBM x3550M4 BSOD

Hi!
Not directly a question, and not even directly a MS/DPM issue, I'm just sharing info if someone happens to run into a similar situation. 
We had a case where our DPM2012 SP1 RU3, installed on Server 2012 and running on IBM x3550 M4 with all the latest firmwares and updates installed, kept on power-cycling itself without any prior notice or event logs (on either Windows or IBM IMM).
We suspected a hardware issue, and changed half of the parts to the server, and the moved into reinstalling the OS and DPM.
None worked, until it was discovered by IBM support that it was Symantec's "teefer2.sys" interfering apparently with some parts of the DPM/VSS in suchs maner that it kept on crashing the whole server.
After uninstalling the Symantec, the server and DPM has been stable as a rock.
Antti
Antti Laatikainen IT Security Manager Santen Europe

Hi,
Sorry to hear that, I am Chetan Savade from Symantec Technical Support Team.
Teefer is the firewall driver. Teefer get the packets from network interface.
If possible please involve Symantec support team and provide them necessary logs to reproduce same issue to find a permanent solution.
How to create a new case in MySupport
http://www.symantec.com/docs/TECH5887
Regards,
Chetan

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