DPP viewer module stops working under windows 7
Does anyone know why DPP stops working as soon as I open a picture folder. Below is the error message
DPP Viewer Module has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I have Windows 7 64, I've tried to uninstall and install again but it's still not working. Any insights will be of great hep.
Thank you so much.
snnstudio,
It is possible that the specific RAW files you are trying to view in that folder are corrupted. Try setting those aside for the moment, then taking some new RAW images on a fresh formatted card in the camera, then downloading them to your computer.
Are you able to open folders in DPP with those new RAW files in them?
If this is a time sensitive-matter, additional support options are available at Contact Us.
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