DPS APP Builder Error Code 1

Hello,
I'm getting an Error Code 1 message when trying to download the test APP from the DPS APP Builder. I've tried re-building the document (a process that takes almost 8 hours in my case as our APP features 110 articles including almost 1000 images), updating it, generating new certificates and any other workaround mentioned in a previous discussion about this same subject. Nothing worked for me.
The only workaround I haven't tried is deleting the folio from ~/Library/Preferences/StageManager.BD092818F67280F4B42B04877600987F01 11B594.1/Local Store/dmp.
Apparently, there's nothing called "StageManager" in my MacBook Pro. Not in this route neither in any other route.
Any idea about how to solve this? (if possible without re-building once again the whole document) We can't wait until the error code 1 bug is fixed in future Adobe updates as we need to submit the APP to Apple next week.
Thanks for your time.

Anyone can help??
Update my latest experimental results.
I found that issue was folio package related.
Because when I use another folio package to the same app item in App Builder, this error message does not appear.
But the original package in exchange, this error information occurs.
Are there helpful to solve this problem?

Similar Messages

Can anyone help with this error code# 2038. I can't install the DPS App Builder?

I keep trying to install this Adobe Air file and it will not install. Any help?
Thanks,
WM

Neil,
Funny... I don't seem to have the DPS App Builder in my Applications folder. Is there somewhere else it might exist?

Error when starting DPS App Builder - Application not found

WTF folks.
This morning I open my document (CS5) and it says I have to update my folio tools (needless to say i hate it to be forced to do an update before I can start working).
Well, I do an update, both tools (Folio Builder and Producer Tools).
Now there seem to be some changes, I cant refresh my folio via menu anymore. When choosing the new "build app"-option I get an error :
"An error occured while starting DPS App Builder. The DPS App-Builder Application was not found" (translated).
German original version: "Beim Starten von DPS App Builder ist ein Fehler aufgetreten. Die DPS App Builder-Anwendung wurde nicht gefunden."
Any Solutions? Where to get the mysterious "App-Builder Application?"
edit: refresh is now only possible inside the folio it seems.

App Builder is nothing but a new name to Viewer Builder. Download it from DPS Dashbaord.

I'm getting the "App Activate" error when I try to download my bundles from the DPS App Builder.

I have a Single-App subscription to the Adobe Creative Cloud.
According to this FAQ (link: http://www.adobe.com/products/creativecloud/faq.html#single-app) I should be able to publish unlimited single .folios with DPS with my Single-App subscription to the Creative Cloud. Here is the exact paragraph I'm refering to from that FAQ:
As a Creative Cloud member, do I have access to Digital Publishing Suite?
Digital Publishing Suite Single Edition is not available to free Creative Cloud members. Creative Cloud single-app and complete members have an unlimited Digital Publishing Suite Single Edition license. Creative Cloud for teams members also have an unlimited Digital Publishing Suite Single Edition license.
When I build the app in the DPS App Builder and reach the end of the process, I'm getting the error where it asks me to provide a Single Edition subscription serial to download the developer bundles for my app.
I have tried all the methods described on this forum to solve this problem, including deleting and reinstalling the DPS App Builder, deleting the old apps and creating new ones after redownloading the DPS App Builder, deleting the DPS App Builder, signing out of my Folio Builder in InDesign, redownloading the DPS App Builder, signing into my Folio Builder in InDesign again, etc., to no avail.
Can anyone help? This is a time-sensitive issue and I'm trying to get this app into the Apple submission process immediately. I can answer any questions if you all have troubleshooting advice for me.
Thanks,
David

Thank you for the information and the response. We will be upgrading to the full version of Creative Cloud to publish our single .folio.
I do want to remark on the issues created by Adobe's inconsistent explanation of how DPS can be used with the Creative Cloud. After reading that FAQ, I also spoke with an "Adobe Agent" through the chat system that pops up on various product pages and asked the agent as specifically as I could if the Single-app version of Creative Cloud would allow me to publish single .folios through DPS. In no uncertain terms the agent said the Single-app version would be fine, and referred me to the order page to begin the order process.
I spoke with another agent over chat in the morning on Saturday and they also said I should be able to publish single .folios with the Singe-app subscription to Creative Cloud. When I presented my App Activation problem to the agent, the agent said I should just wait 24-48 hours for my subscription to Creative Cloud to process so I could create my app.
This has been a very vexing process that has cost my team valuable app review time. If I had not encountered the FAQ and two agents who specifically told me that I could use the Single-app version of Creative Cloud to publish my .folio, I would have been happy to go straight to purchasing the full version of Creative Cloud.
Thanks again for the assistance.

I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

As Bern510 says, you'll need to recreate certificates that are valid. I suggest following our step-by-step publishing guide, which walks through how to obtain certificates correctly.
http://help.adobe.com/en_US/ppcompdoc/Step_by_step_guide_to_dps_se.pdf
Neil

Error "Requires authentification" in DPS App Builder

Hi everybody.
WHat is the cause of the error "Requires authentification" when trying to start DPS App Builder ?

GREAT NEWS !!!
We connected our acrobat.com account with Safari.
On our dashboard when we had clicked on DPS App Builder on the left, Safari offered to save us from Apple Developer account !!!!
And when this recording was made, DPS App Builder no longer ask any questions !!
When we connected with Firefox on our acrobat.com account and we clicked on DPS App Builder, any proposed registration had been sought by Firefox.
Effectively, we had not yet registred our company with Apple Developer.
So, the problem seems to be in the registration with Apple, and apparently, DPS App Builder doesn't want to be launched if this registration is not yet made.
Well, now DPS App Builder works normally
Thanks for your help.
I hope that this discussion can help someone else who will be blocked with DPS App Builder.
(PS : can you inform me if this blocking is known in Adobe DPS development team ?)

Error "Requires authentification" in DPS App Builder (2)

Error "Requires authentification" when trying to start DPS App Builder.
This discussion had already start yesterday, but this morning it is impossible to reply in this discussion (??!!!).
I don't know what !!
So I create a new one

GREAT NEWS !!!
We connected our acrobat.com account with Safari.
On our dashboard when we had clicked on DPS App Builder on the left, Safari offered to save us from Apple Developer account !!!!
And when this recording was made, DPS App Builder no longer ask any questions !!
When we connected with Firefox on our acrobat.com account and we clicked on DPS App Builder, any proposed registration had been sought by Firefox.
Effectively, we had not yet registred our company with Apple Developer.
So, the problem seems to be in the registration with Apple, and apparently, DPS App Builder doesn't want to be launched if this registration is not yet made.
Well, now DPS App Builder works normally
Thanks for your help.
I hope that this discussion can help someone else who will be blocked with DPS App Builder.
(PS : can you inform me if this blocking is known in Adobe DPS development team ?)

I cant login to DPS App Builder. Get this error: ERROR This account does not have permission to access App Builder. Learn more about how to resolve this problem.

I cant login to DPS App Builder. Get this error: ERROR This account does not have permission to access App Builder. Learn more about how to resolve this problem.

Then you either need to:
1) Sign up for Creative Cloud so you can build a Single Edition app. Be warned though: this approach will no longer be valid as of May 1st when we retire support for Single Edition in Creative Cloud, and Single Edition apps are only on iPad devices.
2) Sign up for a full DPS license. You can request pricing information by filling in Adobe | Request for consultation.
Neil

How to move an App from one mac to DPS App builder on another mac

When I try to download the Developer app, after adding new UDIDs to the provisioning certificate, I get an error stating the app was built on a different machine. Everything works great when completed from the original Mac that I did the build on. (this was created on a "freelance design" machine and now needs to move to the company machine. I have tried to delete the app and start over, howeve the "Delete" option is grayed out. Using the single edition app.

If you are a Creative Cloud subscriber, you would need to have InDesign Installed on the new Mac. Then you need to click on 'Create App' from Folio Builder Panel in InDesign on the new Mac. That will launch DPS App Builder and embedd the folio in your App. So bottomline is that you need to do this process on the new Mac.
If you however purchased DPS Single Edition ($395) you may export the Folio from Folio Producer and then import the folio in DPS App Builder and continue buliding the App.
I can delete the app for you, send me your DPS App Builder id and App name via Private Message.

How to delete an old app in DPS App Builder?

Hi,
I was wondering how to delete an old app in DPS App Builder when the delete button is inactive?
I had purchased a single edition and build an iPad App. After download the Developer app from DPS App Builder and tested on my iPad, I'd found some page number errors so I'd created a new app. Inorder to activate app, I need to insert the serial number. But it says "this serial number already been redeemed". Is it because I already use it to build the old app? If so, how to delete the old app because the delete button is inactive for the old app but the new one?
Thank you so much for your kindly help, really appreciated!!!

You need to call product support and have them reset your serial number. In the future you should test your content thoroughly using Adobe Content Viewer before building your app with the serial number. We make it rather painful to update when you are using a serial number for single edition
Neil

DPS App Builder - "custom-icon-disabled-png" not found

Hi,
just tried to upgrade one of our Amazon/Android Apps to v26. After pressing "Create App" (but in German), I go this pesky little error message
After re-assigning all icon images still the same error message.
Anybody who can shed some light on the issue?
Regards
Benjamin

I have had the same problem.
After reassigning all icons splash screens and zip files I got the same message.
I quitted the DPS App Builder and have updated the App again without reassigning the icons, ... again.
After that everything went fine.
Maybe you try to do the same.

App-v 5.0 Client Package Installation - Error Code: 0C80070003 ( App v Error Code) 74F00F0C80070003 ( Internal error Code )

Hi,
I have converted my previous version package which was build upon 4.6, using sequencer to 5.0 app-v client.
I didn't have any errors & warnings. But, when I tried to install the package , I'm getting the error with error code
Error Code:
0C80070003 ( App v Error Code)
74F00F0C80070003 ( Internal error Code )
Bala.R

Hi there,
It was my mistake and the way we published app connection groups in the past. In the past we published the applications directly through an connection group without publishing the applications themself. In app-v 5.0 sp3 I needed to publish the packages itself
also....

DPS App Builder Download Issue

I guess I hijacked another thread, but I should have posted this separately since the issues are different. Here is my problem.
I am a CCloud subscriber.
In my case, I have do not have any sign-in errors with the Builder...The App building process "works" for a Single Edition App, but then on the final screen nothing is listed under "Downloads." Under App Details it says : Activate App, App Type: Built-in Single Edition App. When you click Activate it gives this message: Activate your Single Edition app by purchasing a serial number from the Adobe Store.
What's going on?
Any help would be appreciated.

Ok, here's what I will suggest.
Drag and drop DPS app builder to trash
Empty your trash
Reboot your machine
Launch InDesign and go to the "help" menu and check for updates.
Make sure Indesign is on the latest update
Re-download the latest version here https://digitalpublishing.acrobat.com/SignIn.html
Login to your folio builder panel with your credentials
Click and highlight your folio and go up to the flyout menu and click "create app"
Let me know the new result

Submitting to the build queue - DPS App Builder v27

I am wanting to update our current app to v27. I have downloaded the new tools, including the new DPS App Builder from our DPS Dashboard. (running CS6 - Pro Account)
I have gone thru the simple steps of "editing" our existing app in App Builder and now I have encountered the "pop-up window will disappear once completed" window. This process never comes to an end. I have waited over 45 mins for the build to be submitted and for the pop-up window to disappear. No luck. I have to force quit App Builder to stop.
I have deleated App Builder and re-downloaded it and went thru the same process and still get the never-closing "submitting to the build queue" window.
If I re-launch App Builder, I do see in the App Details column that our App has been modified by way of the "last modified date" but can I trust that it has been modified as I never get to the "finish" button using App Builder.
Thanks in advance.
Tom

Dear Dan,
This bug is still persists in the version 2.8.0. My client has started to compire our app, but the AppBuilder does nothing just waiting in. Before the malfunction, the appbuilder has reported an error: the size of the app was to big (bigger then 5 Mb).
My client has reduced the filesize, but then come the "freezing".
There is the application log file:
10/1/2013 00:43:00.209 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 01:42:59.425 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 02:42:59.740 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 03:42:59.132 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 04:42:59.088 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 05:42:58.892 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 06:42:59.289 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 07:42:58.729 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 08:32:41.906 [WARN] com.adobe.viewerbuilder.models.publication.SettingDescriptor Cannot compare the activation viewer version with a string that does not respect the expected format: null
10/1/2013 08:42:59.481 [ERROR] ViewerBuilder An uncaught error has occured: Error #1085
10/1/2013 09:38:30.430 [WARN] com.adobe.viewerbuilder.models.publication.SettingDescriptor Cannot compare the activation viewer version with a string that does not respect the expected format: null
10/1/2013 09:38:38.531 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50108, name: DRG Formats 2013) was created on a different machine
10/1/2013 09:38:48.837 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
10/1/2013 09:38:52.064 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
10/1/2013 09:39:05.649 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 49965, name: FremantleMedia International) was created on a different machine
10/1/2013 09:39:21.150 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50087, name: FremantleMedia Formats) was created on a different machine
10/1/2013 09:39:21.886 [WARN] com.adobe.viewerbuilder.models.Folio Original path to folio was null/empty, it is possible that publication (id: 50108, name: DRG Formats 2013) was created on a different machine
Thank you for the help.

Signing Failed on DPS app builder

Hi, I tried all the solutions you posted in
http://helpx.adobe.com/digital-publishing-suite/kb/download-sign-failed.html
and still the app builder error persists and says signing failed, my app is in russian and I deleted all russian letters from article titles and folio name with no luck and I'm 100% sure of the apple certificates and provisioning profiles, any sugestions ?

I'm sure I exported the .p12 key correctly , i have another app and it's published on the app store with adobe DPS so i'm familiar with the process , I also -for the sake of this argument- redid the whole process again and i even revoked the current certificate and recreated a new one from apple developer portal and exported the new key for that certificate (after deleting previous certificates from keychain)
Also it doesn't work for neither the developing key nor the distribution key which makes it very unfortunate coincidence to have two unnoticed errors one in the developing key and one in the distribution key .
Thanks for your response

DPS APP Builder Error Code 1

Similar Messages

Maybe you are looking for