Dps app builder sign in not working

working

You need to give us more information than that. What kind of DPS customer are you? What error are you getting?
Neil

Similar Messages

  • DPS App Builder Sign and Download p12 problem

    I'm working on my first multi-folio app. I have created the app in DPS App Builder, but when downloading the .ipa file, the Sign and Download dialogue flags the p12 file.
    I recreated the p12 and mobileprovision files, rebuilt the app, and the same problem occurs. I looked at the forum and there was a suggestion that those files be placed in the root folder, but the situation is unchanged.
    According to the Key Chain and my Apple Dev account, all certificates are valid.
    My IOS dist and development certificates were created a several months prior. Don't know that it has anything to do with the mobileprovision and p12 certs which have been newly created today, but wanted to mention it in case I have to redo all certification files to get past this one step.
    Any insight appreciated.
    Rob

    I figured it out. I was confusing the p12 file for the push notifications with the original developer p12 file. All fixed.
    Rob

  • DPS App builder - signing in failed

    Hello,
    Im trying to download a viewer for testing and it doesn't work. Keeps sending the message "signing failed, please try again".
    I tryed again and again and... doesnt work. I tryed to download other viewers and i have the same problem.
    Thanks in advance.
    Regards
    Pedro

    I have had this issue since friday - and it is still happening. Spent the last hour only using the first three articles and it all seems to work fine. Add the next article and the 'Signing Failed' error comes up - so there is nothing wrong with my certificates.
    I have a conference tomorrow at which I am meant ot be showcasing this - and I can not get it to work! What an utter joke - Adobe get you to pay every month for Cloud membership - and this is a fundamental part of the DPS suite. This is obivioulsy a huge glitch and is a common problem from what I understand!
    Everythng was working fine up until Friday - I am now going to have to show case an incoplete app to the EMEA leaderhsip of my firm! Come one Adobe - get your freaking act together!

  • Folio Builder sign-in not working...

    Cannot sign in to the Folio Builder, nor the Folio Producer tools online...
    Any update on this please?
    Many thanks
    David

    There was an outage, but the server should be restored:
    http://status.adobedps.com/

  • Error when starting DPS App Builder - Application not found

    WTF folks.
    This morning I open my document (CS5) and it says I have to update my folio tools (needless to say i hate it to be forced to do an update before I can start working).
    Well, I do an update, both tools (Folio Builder and Producer Tools).
    Now there seem to be some changes, I cant refresh my folio via menu anymore. When choosing the new "build app"-option I get an error :
    "An error occured while starting DPS App Builder. The DPS App-Builder Application was not found" (translated).
    German original version: "Beim Starten von DPS App Builder ist ein Fehler aufgetreten. Die DPS App Builder-Anwendung wurde nicht gefunden."
    Any Solutions? Where to get the mysterious "App-Builder Application?"
    edit: refresh is now only possible inside the folio it seems.

    App Builder is nothing but a new name to Viewer Builder. Download it from DPS Dashbaord.

  • Problems downloading in the DPS App builder

    I am having problems creating my test app in the DPS App builder.
    I can create and send app from (InDesign CS6) the folio builder–to the DPS App builder, but when I reach the final screen nothing appears listed under the "Downloads" area. The app type only appears as "built-in single edition app" and directs me to 'activate app' and purchase a serial number, which is not what i want to do. I just want to download it to iTunes to test it on my personal iPad.
    It's the same issue from this thread..
    http://forums.adobe.com/message/4786587
    I followed the steps closely (installing updates to InDesign, reinstalling the DPS App builder) but it is still not working.
    I'm really stuck, help!!!
    Ryan

    Any CC membership will do. You need to firtly go to InDesign and use the create app link from Folio builder Panel, that will launch your DPS App Builder, sign in with your CCM id and create an app. You should be able to download the build, if not then we may need to delete your previous build, send me a PM with your Viewer Builder id.

  • I'm getting the "App Activate" error when I try to download my bundles from the DPS App Builder.

    I have a Single-App subscription to the Adobe Creative Cloud.
    According to this FAQ (link: http://www.adobe.com/products/creativecloud/faq.html#single-app) I should be able to publish unlimited single .folios with DPS with my Single-App subscription to the Creative Cloud. Here is the exact paragraph I'm refering to from that FAQ:
    As a Creative Cloud member, do I have access to Digital Publishing Suite?
    Digital Publishing Suite Single Edition is not available to free Creative Cloud members. Creative Cloud single-app and complete members have an unlimited Digital Publishing Suite Single Edition license. Creative Cloud for teams members also have an unlimited Digital Publishing Suite Single Edition license.
    When I build the app in the DPS App Builder and reach the end of the process, I'm getting the error where it asks me to provide a Single Edition subscription serial to download the developer bundles for my app. 
    I have tried all the methods described on this forum to solve this problem, including deleting and reinstalling the DPS App Builder, deleting the old apps and creating new ones after redownloading the DPS App Builder, deleting the DPS App Builder, signing out of my Folio Builder in InDesign, redownloading the DPS App Builder, signing into my Folio Builder in InDesign again, etc., to no avail.
    Can anyone help? This is a time-sensitive issue and I'm trying to get this app into the Apple submission process immediately. I can answer any questions if you all have troubleshooting advice for me.
    Thanks,
    David

    Thank you for the information and the response. We will be upgrading to the full version of Creative Cloud to publish our single .folio.
    I do want to remark on the issues created by Adobe's inconsistent explanation of how DPS can be used with the Creative Cloud. After reading that FAQ, I also spoke with an "Adobe Agent" through the chat system that pops up on various product pages and asked the agent as specifically as I could if the Single-app version of Creative Cloud would allow me to publish single .folios through DPS. In no uncertain terms the agent said the Single-app version would be fine, and referred me to the order page to begin the order process.
    I spoke with another agent over chat in the morning on Saturday and they also said I should be able to publish single .folios with the Singe-app subscription to Creative Cloud. When I presented my App Activation problem to the agent, the agent said I should just wait 24-48 hours for my subscription to Creative Cloud to process so I could create my app.
    This has been a very vexing process that has cost my team valuable app review time. If I had not encountered the FAQ and two agents who specifically told me that I could use the Single-app version of Creative Cloud to publish my .folio, I would have been happy to go straight to purchasing the full version of Creative Cloud.
    Thanks again for the assistance.

  • Title ID doesn't recognize DPS App builder user

    I'm in the process of creating my first app with the Professional edition. I added a new user and set the user to DPS App Builder. When I try to use the DPS App Builder user email in the DPS App Builder, it's not recognized. I've tried signing out, reinstalling DPS App Builder. Not sure what else to do? Also should note that I don't have a user designated as an Application user. It seems like you only need any Application user if you are creating a custom viewer, which I'm not, since I'm using the Professional edition. Could this be the cause?
    I also tried to set the DPS App Builder user as Account Administrator, but I get an error - "Sorry. An error occurred. Please try again."

    App builder role : Used to login to App builder to create App
    Application Role: Used as the "Title ID" in App builder when creating an app. This is the same email ID from which your folios are published for that particular app you are about to create
    So, make sure you have two ID's, one with App builder role and another with application role to be able to create an app in a Pro account
    Thanks
    lohrii

  • DPS App Builder Custom HTML Store & Library

    Hi there,
    It was possible to hide DPS navigation toolbar while using custom app library by unchecking "Show navigation toolbar" checkbox.
    But now, with last update of the DPS App Builder, this doesn't work any more.
    Now if I uncheck this checkbox my application always shows me standard DPS library tab.
    Is there any way to use custom HTML Tab without DPS navigation toolbar?
    The reason why I want to hide standard DPS navigation toolbar is that I want to realize my own navigation toolbar with extra functionality.
    And it worked perfect with DPS v24, v25 (using previous version of the DPS App Builder ).
    Please help.
    Thank you! 
    Best regards,

    I mean enable the navigation toolbar. Mistyped
    Neil

  • Having troubles logging into DPS App Builder...

    any server issues?

    We had a DNS server interruption earlier today that impacted DPS App Builder sign in. This is now resolved.
    Status updates are available at http://status.adobedps.com/.
    Neil

  • Updating my .ipa in DPS App Builder for testing is not working

    Hi there,
    I've build my .ipa file in DPS App Builder for testing on my iPad before I publish it to the app store. No problem. I tested it and saw some modifications to make. I made the changes on my folio, updated it in the folio builder of indesign (on the cloud). Then I get back to DPS App Builder and rebuild an .ipa file from the "Manage" and "Modify" windows, it download and test my certifates, seems to work ok. Then I've created the new .ipa file (after erasing the old one on my desktop and iTunes) but when I synch it back on my iPad it's not updated. It's still the first version of my folio without the changes.
    I tried to create a new app from the beginning but the single edition serial number does not work anymore. So my only solution is to update my folio, right? But what is the right way to do it? Am I missing something? I didn't find any answer in the step by step guide about that.
    Or is it possible to delete completly the first version in DPS App Builder to recreate it without losing my single edition serial number as I didn't submit it to Apple yet?
    Do I have something to do in the Folio Producer?
    Thanks for your help.
    Julien.

    Single Edition Serial is one time use thus modification is not possible from your end directly in case you wish to use the same serial number. For such cases you need to contact DPS Support, who can get an approval on a serial number reset after reviewing the need.
    In this case, I'll take this offline with you in reference to forum post # http://forums.adobe.com/message/5597607.

  • I cant login to DPS App Builder. Get this error: ERROR This account does not have permission to access App Builder. Learn more about how to resolve this problem.

    I cant login to DPS App Builder. Get this error: ERROR This account does not have permission to access App Builder. Learn more about how to resolve this problem.

    Then you either need to:
    1) Sign up for Creative Cloud so you can build a Single Edition app. Be warned though: this approach will no longer be valid as of May 1st when we retire support for Single Edition in Creative Cloud, and Single Edition apps are only on iPad devices.
    2) Sign up for a full DPS license. You can request pricing information by filling in Adobe | Request for consultation.
    Neil

  • I'm subscribe creative cloud membership, but the individual membership limits to produce iPad only app. How can I solve this problem? DPS app builder is not showing ipad iphone option, and membership is requiring enterprise subscription.

    Hi,
    I'm operating digital publishing company, and I'm an individual subscriber of CC.
    When I use DPS app builder for making ipad+iphone app, the DPS is only showing iPad option as default.
    And it's not possible to enroll Newsstand app either.
    How can I make ipad+iphone app which is fully supporting newsstand?
    Is it possible upgrading from individual to professional/enterprise subscriber?

    You will need at least a professional DPS account. Creative Cloud allows only single edition iPad apps.

  • I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

    I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?

    As Bern510 says, you'll need to recreate certificates that are valid. I suggest following our step-by-step publishing guide, which walks through how to obtain certificates correctly.
    http://help.adobe.com/en_US/ppcompdoc/Step_by_step_guide_to_dps_se.pdf
    Neil

  • Cant sign to DPS app builder in to download distribution ZIP file

    I cant sign in to DPS app builder, with the very same P12 and distribution certificate I used to create the app. the app is visible in the DPS app builder. however I just cant download it. Right before download it asks me to sign in... i define paths for P12 file and distribution certificate and i type my pass for P12 file... but after a while it returns me sign ion error message - conatantly.
    Btw, my folio and article in it doenst have any special chars (only a-z). Thank you.

    Try the following if you are a Creative Cloud customer:
    1) Make sure DPS App Builder is no longer running on your machine. Go to the DPS App Builder menu and make sure you quit, so it's really shut down.
    2) Sign out of Folio Builder Panel in InDesign, then close InDesign.
    3) Run InDesign and sign into Folio Builder Panel
    4) From Folio Builder Panel select Create App in the flyout menu and proceed with the app creation process.
    If you are getting a signing failure, rather than a sign in failure, try the three solutions at http://helpx.adobe.com/digital-publishing-suite/kb/app-builder-error-signingfailed.html.
    Neil

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