DPS Folio Builder - Keeps crashing

anyone else having this issue? Folio builder is taking forever to load the folios and is constantly crashing Indesign.

Similar Messages

The DPS App Builder keep asking me to actived the Single Edition even being a Creative Cloud Member.

I'm having problems to active the Single Edition. The DPS App Builder keep asking me to actived the Single Edition even being a Creative Cloud Member. What should I do? Am I missing something?
Tks,

You may have already resolved this, however for benefit of other members:
Follow the troubleshooting steps mentioned in this article and make sure you click on 'Create App' from Folio Builder Panel once you follow all the steps:
http://helpx.adobe.com/digital-publishing-suite/kb/dps-ccm-users-get-activate.html

Folio Builder panel crashing + other issues

Hi,
I have been facing difficulties in updating any of my folio articles on the Folio Builder panel in Indesign CS6 this whole week. An article that contains of three spreads and a file size of around 60 mb takes up to an hour to update and most of the times the panel crashes straight after the upload is complete and hence the update don't go through. When the panel crashes I just see the panel with a blank space inside it, no folios and I can not sign out — I have to restart InDesign.
After several attempts, quitting InDesign and opening it up again, opening up the panel again and trying to update the article then [sometimes] it works – still very slow, but it doesn't crash and when it does, I have to do this over again.
And on Content Viewer, downloading the folio updates takes longer than usual. Again only this week.
My folios are on the cloud. My internet is pretty quick, DL 60 mb/s and UL 600 mb/s so there are certainly no problems with my internet connections. And all my DPS files are up to date. It usually takes maximum an hour to upload the whole folio, it took 8 hours yesterday.
Thanks,
Bilal

Uninstall and re-install the Digital Publishing Suite Tools for CS6. If that doesn't resolve the issue, un-install and re-install InDesign CS6.

Issues signing out of DPS Folio Builder in Indesign CS6?

Hi - I work on about 12 magazines with DPS and am pretty consistently getting a sign out error
seems minor but try it several times an hour, not so minor.
Unable to actually sign out of an account and into another via the Indesign Folio Builder pallette,
it seems to lock me into the magazine/account and no options to sign on to another. So what ends up
happening is quitting Indesign in order to switch accounts.
As we also use a publishing system it also means a lot of bureaucracy to get back into what
ought to be a simple switch. Is Adobe going to address this type of 'power user' - aside from
the ability to have a master account for all our magazines? or at least to be signed in on
multiple accounts? or failing that the ability to have magzines nested or in folders. I can use
one sign on for our K4 system, could something similar be in the works for DPS?
I heard a rumour that the whole UI is going to be revamped away from Flash on the web
side, but what does this mean for the Indesign user, will the controls match? As a lead on
multiple projects and multiple teams something a bit more flexible would be welcome.

When you update InDesign CS6, do you see an option for updating the DPS Desktop Tools? You can manually update the DPS Desktop Tools here:
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml

Some suggestions for DPS Folio Builder and Producer...

Aside from some speed improvements, these tools fall short of a decent production system. Some improvements would be good for 2015.
• red light / green light on wether an article in the folio builder needs updating.
• put the order of the Kicker and the Article Title in the order it appears in the app (in Folio Producer) (i.e.: Kicker first!).
• frequently after signing in to the Folio Builder, Indesign 'hides' itself and the finder appears. Irritating! Doesn't crash InDesign, just hides it in the dock.
• On leaving the Folio Builder for a period, and then tapping on it - say after one hour dormant, it crashes InDesign, regularly.
• it would be great to drag and drop several articles in Folio Builder and be able to move them. Currently only one at a time seems to work.
• show a small thumbnail in the article of the indesign page (instead it shows a white page)
• in 'article properties' KICKER should be at the top to replicate where it displays in the HUD. So many people get mixed up with this.
• it would be great to change the name of an article by clicking on the name - not having to change 'article properties' - the same way that MSO names can be edited
• would also be good to select the various options for articles in the FB by holding down CTRL or ALT
• have an option to 'UPDATE ALL' in the drop down options in FB
Just some ideas - these would all help greatly.
Dave

I'd love to see native widgets in the Folio Overlays window like in Muse (or Twixl) for Google Maps, Youtube and others.
Also more transitions for slideshows, and better image resolution for PDF articles (108ppi or 72ppi for graphics, depending on what you're doing, isn't enough for my clients).

Can't open DPS folio builder penel

Hello
system told me to update my DPS in order to use folio builder
so I updated my DPS to ver.27&28&29(tried them all)
and since then when I open the folio builder penel
it will be like this and then shut down Indesign.....Please help me

I found a work around. Do a complete reinstall of Adobe suite. Update the DPS for CS6. When you first open Indesign CS6 [even before launch] you will be asked for Adobe ID, sign in here and when program opens it should automatically sign you into folio builder and connect with DPS. When they updated DPS I don't think they connected the back end of sign in within the program.
Very frustrating and thankfully I had no hard deadline.

New ideas for DPS: Folio Builder/producer suggestions

1. Would be great to introduce a feature into the Folio Builder that tells you which articles need updating - ie: red light // green light...
2. Also - it would be great to be able to order the editions in Folio Producer in order of workflow. ie: relevant / current issue at the top.
3. It would also be great to be able to 'hide' previously published editions - no need for them to be visible 100% of the time. Some sort of accordion drop down menu format.
4. What about a colour option for the Folio you are working on? Faster access and easy for everyone to see.
5. Would be great to copy a Folio to another DPS account within the same enterprise account. Special issues, templates, ads, etc. As opposed to 'sharing' it.
6. When will be be able to view long scrolling pages (ie: longer than 1024 depth) in Content Viewer preview mode? They currently scale to fit the height of the screen. (ie: tiny width).
7. How about using key commands in DPS for the overlay tools, and also the Folio Builder? Would make things a whole lot sweeter. I know you can set these up but is there a chance this will feature as standard, soon?
More to come... if you like.
Cheers,
David

Please submit your feature request at the link below which goes to our DPS management team for review https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Report Builder keeps crashing

I was wondering if anyone could tell me how to fix this.
Every so often when I am in reports builder it crashes with a memory exception. Somthing like the following
"The instruction at "0x671915fc" referenced memory at "0x000eee85b". The memory could not be "read".
and builder shuts down. In some cases I dont even get the message, builder just chooses to disappear on me. It doesnt havent all that often when I am in the layout editor. It seems to handle more when I click on a programming unit or on the data model editor.
Does anyone know what this means and how I can stop it. I have to save my report every minute or so to ensure I dont lose anything (once the report got corrupted and I couldnt even open it) and am up to version 30 already.

Windows 2000 Professional
Version 5.0.2195 Service Pack 2 Build 2195
Report Builder 6.0.8.20.1
ORACLE Server Release 8.0.6.0.0
Oracle Procedure Builder 6.0.8.17.0
Oracle ORACLE PL/SQL V8.0.6.3.0 - Production
Oracle CORE Version 4.0.6.0.0 - Production
Oracle Tools Integration Services 6.0.8.18.0
Oracle Tools Common Area 6.0.8.18.0
Oracle Toolkit 2 for Windows 32-bit platforms 6.0.8.20.3
Resource Object Store 6.0.5.0.1
Oracle Help 6.0.8.20.3
Oracle Sqlmgr 6.0.8.18.0
Oracle Query Builder 6.0.7.1.0 - Production
PL/SQL Editor (c) WinMain Software (www.winmain.com), v1.0 (Production)
Oracle ZRC 6.0.8.20.0
Oracle Express 6.0.8.3.5
Oracle XML Parser 1.0.2.1.0 Production
Oracle Virtual Graphics System 6.0.5.38.0
Oracle Image 6.0.8.20.0
Oracle Multimedia Widget 6.0.8.20.0
Oracle Tools GUI Utilities 6.0.8.20.1
I had applied a patch as well to see if it would solve the problem but it did not. Cant remember what the patch number was.
I had been working with builder no problem before. On our current project we needed the minimal server as well to run the report locally. It was after I had installed the server that I stated to run into this problem. I even completely uninstalled reports builder and the server and re-installed it but it did not solve the problem.

SDK Beta 7 - Interface Builder Keeps Crashing

I am running 10.5.3 on a MBP. I was previously running Beta 4 with no problems.
After installing SDK Beta 7 I can no longer use Interface Builder. As soon as I scroll the library scrollbar and reach the datepicker object the IB application beachballs indefinitely. This also happens if I double-click a .xib file in Xcode - IB just hangs.
I have repaired permissions, removed the dev-tools and re-installed them and rebooted several times but the problem persists.
Is anyone else experiencing this problem? How can I fix it?
Thanks,

lots of people with similar problem --- http://discussions.apple.com/thread.jspa?threadID=1538812&tstart=0
any hints?

Can not update folio's since latest Folio Builder panel update

I want to add articles to my folio, but since the latest update after uploading one page (say vertical) the Folio Builder keeps spinning (see image) and if I log on to the website it syas articles are corrupt.
Now I need this folio to be updated before tomoroow and I'm stuck here?
Bug?
Os X 10,6, InDesign CS5,5 7.5.2, Folio Builder 1.7
See screenshot.

It looks like we are experiencing the same problem. (See http://forums.adobe.com/thread/924524?tstart=0) The common thread seems to be uploading pages as PDFs -- the publication I was working on was also set up that way.
SB

InDesign Crashes Opening Folio Builder Panel

While working on a publication, I will leave the Folio Builder panel to open a different one. Upon trying to reopen the builder panel so I can add my publication to the folio, InDesign crashes. Without fail, everytime. No matter what InDesign document I have open, it will crash. I have to force quit, reopen and add the document first thing. before begining work on another article.
Anyone know why?

I open Indesign and it automatically signs me into my dps acct.
I begin working on an article (using the different tools like object states, buttons, video)
all of those panels are in the same tool group as the folio builder so folio builder gets collapsed while using the other tools.
when it is time to update my article and i go to open the folio builder panel is when it freezes InDesign.
I don't have any exact steps to reproduce this because the other tools I use varies, but if the folio builder panel gets collapsed, InDesign freezes when I reopen it.

Folio Builder Crash

Hi,
Paid for and installed InDesign CC 9.2.2 yesterday, then installed the DPS addition to use the DPS features. Apparently I am completely up to date on InDesign updates.
On opening the Folio Builder panel, the panel flashes once, then crashes InDesign completely. Pinwheel of death.
Running on Mac OS 10.6.8, slightly below recommended requirements but have had no problems until opening the Folio Builder Panel.
This thread describes basically the exact same probem and I have tried the suggestions given there: Re: InDesign CS 6 Folio Builder crashing
The issue in that thread was unanswered as of August 2013. Have there been any fixes on this?
I haven't been able to find any more recent work-arounds.
Using DPS is the main reason I bothered to subscribe to CC. Unless I can get a fix for this very soon I am cancelling the subscription and will be happy to warn others away.

Hi, Gabriel:
I am engineer working on DPS tools. Update an article should not change the orientation. I just gave it a try with a normal 1024x768 article and update seemed to work fine for me. If you'd like to diagnose the problem further and fix the update action in your panel, you may contact me [email protected] in seperate email. Thanks!
Jianlan

InDesign CS 6 Folio Builder crashing

Hello all,
I have a big problem with DPS tools for Adobe InDesign CS6 (CC) on Mac OS X Lion. Every time I start the Folio Builder or Folio Overlays panel it flickers 3 or 4 times and then the InDesign crashes. I have trashed the InDesign preferences and installed the latest patch for DPS tools without any improvement. Occasionaly the Folio Builder opens but then there are other issues (I've had 9 instances of the same file open at once with no way to close them - I close 3 or 4 and the same number of files opens again).
I hope u understand it is quite annoying since i'm trying to build my first folio for a very important client and for now it's been a nightmare. I'm even considering reverting back to ID CS5.5.
Please advise on further action.
A link to pastebin for error report: http://pastebin.com/ZvYHsGbd
Thank you in advance,
Matej

I've got the same problem here...
I installed InDesign 6 on Mac Snow Leopard system via the Adobe Application Manager and I'm using the Trial run for now.
After installation I updated all the components right away through the help menu in ID.
I also got InDesign 5.5 installed with the Digital Publishing Suite.
As soon as I click the Folio Overlays panel (docked or not docked) InDesign starts opening the same (so it seems) random file.
When I try to close one, another one opens, forcing me to force quit ID.
I allready tried the following solutions:
- downloading the DPS directly from the website instead of the Updates menu
Which gives me an error when trying to install: 'can not apply updates'
- I deleted the following preferences files and caches:
/Users/user name/Library/Preferences/ StageManager.<long_guid>/Local Store/
#SharedObjects
- Tried the Ptach file, but it's an .exe so can't use it
Any other options? Beacuse it's pretty useless like this...
Thanks a lot!

Folio Builder plug in crashed

Hi,
First of all, sorry for my non-fluent technical english.
I have a big problem : I started to work on DPS last week. registered as a free user and sent and downloaded my first publication .zip. So far so good !
But after that, i wasn't able to start a new folio on my mac as Indesign folio Builder pannel disapeared totally. Impossible to create or go back to my previous work.
The adobe content viewer even displayed me it was running for the first time when i asked a preview via the overlays pannel.
I think Dps plug-in crashed but i don't know how to delete it and launch it again on my INDESIGN soft (updated version 6 on 10.8.4 os).
Is anybody here could help me ?
Thank you so much.
Caro.

I'm not signing into another Adobe account, I'm signing into another Windows account on my Windows 7 machine. So, I don't lose any folios, etc, as I'm still using the same Adobe ID to sign in.
I was having issues staying signed into Creative Cloud a while back as well, and I used the "create a new admin account" trick to solve my folio builder issues as well. See the post here: http://forums.adobe.com/message/5651099#5651099 The Adobe person provides links to creating new admin accounts for Mac and Windows users. Follow the instructions, and try this route if uninstalling and reinstalling InDesign didnt' work.
Also, just as a side note, I have been using the folio builder panel yesterday and today without any issues... so if you can't sign in, then it "probably" isn't a widespread issue. I know that doesn't make you feel any better, but I'm hoping this is a localized issue that Adobe can pinpoint and provide an accurate, repeatable solution for!

Indesign Cs6 crashes when opens Folio Builder Panel

Hi, Indesign CS& crash when I open Folio Builder panel, i´ve already re-installed Indesign and the correct DPS Desktop Tool patch. At first it works perfect but after the firs restart of my pc it crashes again. Anyoe can help me?

Thank you! InDesign now works as it should - can open PAGES panel. Only one snag - Dreamweaver and Illustrator could not be installed. Error message below.
I don't use either so not a major crisis for me. Thank you for the solution! Appreciate your help.
Error message:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Dreamweaver CS6 12.0.0.0 {8ACD4814-788B-11E1-AC70-A860A781E0D9} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 84)
----------- Payload: Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)

DPS Folio Builder - Keeps crashing

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