DPS Folio Producer: Editor thumbnails are missing.

How to you get thumbnails to appear within the DPS dashboard?
I can see them in the list view, but not in the thumbnail view window. The appear fine on the iPad Adobe Viewer.
Thanks!

Currently PDF articles don't display thumbnails in the folio editor.

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Thumbnail View in DPS Folio Producer: Editor

Hi,
When will the thumbnail view for PDF folios become available in the DPS Folio Producer: Editor? This feature is waiting since a very long time to be implemented.
Or switch at least the behavior so the list view opens by default. Or remove the thumbnail view.
–Yves

I'll pass the suggestions along to the Folio Producer team, thanks.
Neil

DPS Folio Producer: Editor

Hi
I've just noticed whenever we open a .Folio in the DPS Folio Producer: Organizer we are taken to the editor screen which uses Acrobat.com Workspaces.
Will this feature be effected by the retirement of workspaces? If so what will replace it? We currently have a lot of folios being shared with clients.
Thanks

The retirement of Workspaces should have no impact on the Digital Publishing Suite.
When you're taken to the editor screen from the Organizer, what do you see for the website address: https://digitalpublishing.acrobat.com or https://workspaces.acrobat.com?

Folio Producer Editor: Missing or unable to load layout

I have an ongoing problem. I have rebuilt from scratch the folio and article of my app multiple times, but once I view the folio in the Folio Producer Editor I receive the error "Missing or unable to load layout." The folio and articles get loaded to the Adobe Content Viewer on my computer and iPad with no problem. The app looks and works great. When viewed from the online Folio Producer Editor, I continue to get the error. I am debating the idea of moving forward to publishing the app, since the app works well everywhere else. Does anybody know if I will encounter an error later, because of this error?
I read an earlier forum post that asked the question about connections. I am using a standard wifi connection with download speed of 8.46 Mbps and upload speed of 4.45 Mbps. Would this cause a problem?

I had this issue. When you are initially setting up your folio, you are given a choice between landscape, portrait, or both orientations. I had set it as both as I had originally intended to do both, but later decided to do landscape only. Unfortunately you only are given this choice in the beginning. I only created horizontal/landscape orientation (insert what ever orientation you used) and needed to click on the horizontal view in order for it to pull it up correctly. It doesn't automatically recognize what orientation is required to view the app when you do not have the other created yet. The buttons for the orientation are just to the left of the Thumbnail size adjustment slider. If you only produced one orientation (landscape or portrait), you'll need to click on the appropriate view in order to see your layout correctly. My solution was to go back and create a new folio choosing landscape only orientation and repopulating it. Hope this helps. Perhaps all these kinks will be worked out in the future.

DPS Folio producer / Organizer: library filters

Hello,
It would be great to be able to fill the "library filter" with several items in Folio Producer.
Thanks.

Thank you for your replies.
It does list all of the articles, yes. Just no thumbnails.
We didn't export anything to PDF - they are all still indesign files...why would it have changed to PDF? Will the issue still work when submitting it to apple, if you can't see the thumbnails in the DPS folio producer organizer?

Pages of Folio have disappeared in DPS Folio Producer: Organizer

Hi there,
We designed our latest magazine issue and by default it was set to version 20. It was showing up fine at this point in the DPS Folio Producer Organizer. When we updated to the latest software we had quite a few issues, so in trying to fix those issues we updated the version of the folio to version 24. Now none of our pages are showing up in the DPS Folio Producer Organizer and our new issue is simply an empty shell (In the DPS Folio Producer Organizer, not in indesign though). I have updated all of the articles individually, but it's still saying our folio is empty on the DPS Folio Producer Organizer. What am I doing wrong? What can we do to fix it?

Thank you for your replies.
It does list all of the articles, yes. Just no thumbnails.
We didn't export anything to PDF - they are all still indesign files...why would it have changed to PDF? Will the issue still work when submitting it to apple, if you can't see the thumbnails in the DPS folio producer organizer?

Sections unable in Folio Producer Editor

Hi,
I´m producing a V24 Folio with IDCS6 and Folio Builder version - 12.4.2.20121112_m_705220 8.0.9.24
but the sections options in Folio Producer Editor dosen´t able the field to write. Any article let me write the section name
Do I need to have all metadata complete?
Regards

If you're not going to enable sections, you don't need to add Section metadata. If you have a v24 folio, the Section fields should be enabled in each article. If you have a v24 folio with older articles, updating the articles in the Folio Builder panel should enable the Section field.
One other thing to watch for with Section metadata. If you need to edit an existing Section name, use Thumbnail View, not List View, to make the edits. A current bug causes edits to the Section field in List View not to stick.

Folio Producer Editor issue

Hi,
I'm connecting to http://digitalpublishing.acrobat.com/ and start the Folio Producer Editor.
The previously accessible folios are visible, but when I try to open them it freezes and eventually the flash plugin crashes.
This has been tested on a Windows PC (Dual Xeon, 8GB RAM, QuattroFX3500) as well as on a MacBookPro.
Are there any issues with the server that have been reported?
Cheers,
Michael

The fix for this problem was deployed this afternoon between 2 & 3PM PST. Please investigate your workflows where this problem was encountered and follow up with me at [email protected] if there are any more problems with crashing bugs in Folio Producer or Folio Editor.
Thanks.

Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?

What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer.
Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
There is no obvious path to the library in Adobe Content Viewer, either?
Logged in both with Adobe I.D.
Using ID CS6 on Windows.
Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
Thank you in advance for your response.
James Goins

Unfortunately, if you're on Windows you have no process to publish an
app. You need a Mac.
I wish Adobe would allow Creative Cloud members to use the same process
that Pro and Enterprise subscribers have by exporting a zip file. You
still need a Mac but you can pretty much use any Mac you have access to.
With Creative Cloud to publish a Single Edition app, you must have
InDesign installed on a Mac and you generate the app by choosing create
app from the folio builder panel menu.
All that said, if you create a folio while signed into the folio builder
panel, that folio should show up in Adobe Content Viewer as long as
you're properly signed into it.
Bob

After a rebuild/repair of my photo library thumbnails are missing for RAW images.

Every few months I rebuild my iPhoto library to make sure the database stays clean and up to day. This time was different though - after the rebuild/repair of my photo library thumbnails are missing for all RAW images (Canon). Images from other cameras and jpegs are all fine. Only the events with Canon RAW images have no thumbnails.
I am rebuilding the thumbnails once again but has anyone else seen this issue? Losing thumbnails to RAW images during a rebuild?

Every few months I rebuild my iPhoto library to make sure the database stays clean and up to day.
There is no need to do this. It doesn't achieve anything.
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to rebuild the thumbnails. It can take 3 or 4 goes for this to work

IPhoto thumbnails are missing

A few hours ago I imported a new movie into iMovie. Something went wrong and now all of my iMovie thumbnails are missing from iPhoto in the event area. The only movies I see are ones I imported, nothing from iPhoto is showing anymore. When I click on the camera icon and go to the folder where my movies are in iPhoto nothing shows up. And for some reason my movie is stalling now when I play it where as before it was playing smoothly, well the movie I have so far.
I have tried to delete the iMovie cache file, it took 3 hours to rebuild my thumbnails and they were still not there. I deleted the new files I imported into iPhoto and emptied the trash. Any idea how to fix it? I don't really need all the old thumbnails back as long as I can reinsert them and it doesn't look like iMovie can see them anymore. I wouldn't even care about that if my current movie wasn't stalling, I can hear the sound but the picture pauses. Anyone?
Message was edited by: Jesca4u

Hi
Just thinking - Have You tested to turn off Your Mac and re-boot from zero ?
In many cases this helps - might do so now too.
Yours Bengt W

Folio Producer Editor - downloading properties

I've noticed that if I add properties to the fields using the Folio Producer Editor tools online, the Viewer downloads the entire article again. Is it possible that we could separate the properties in some way so that the iPad only downloads the text data?

Good idea

DPS Folio Producer Tools

How do I properly install DPS Folio Producer Tools? I keep getting an error message

I am working in Adobe InDesign CC 9.2
Mac OS X 10.7.5
When I open the Folio Builder Panel in InDesign this appears:
"You do not have a compatible Digital Publishing Plug-in. Click here to download the Folio Producer tools."
I have installed, uninstalled, reinstalled, these several times, and performed the two troubleshooting suggestions as throughly as possible
No progress yet

Can I use one Adobe ID on DPS Folio producer to publish a folio to both iTunes and Googleplay?

My publication is being deployed across two stores, Googleplay and iTunes. I've created my content at uploaded the first folio (set to 1024 x 768) to Folio Producer. Can I get away with using that that one folio to publish to both apps?
For clarity, my iTunes app is Multi-folio with iTunes Subscription, and the Googleplay app is Multi-folio. Both are free (no retail content) and the folio contains no inline videos or panoramas.
Cheers,
Renny

Yes you can use one application id and publish to both iTunes and Google play using renditions :
http://helpx.adobe.com/digital-publishing-suite/help/creating-documents-multiple-devices.h tml
http://helpx.adobe.com/digital-publishing-suite/help/create-folio-renditions.html
I personally like to keep separate application id's for both stores since separate application id's ensure that I get Analytics for both stores separately and it also makes managing the folios easier, though there is some initial work involved when publishing folios, in the long term, it's more fruitful.

Cant get access to DPS Folio Producer

Suddenly last week I could not get access to the Folio Producer. It told me to contact support. But after having called 5 times only to be told that they will call me back - and not doing so, I hope you can help me. I was told that there is a problem with my Adobe ID?

Hello - it sounds like you're logging in with an incorrect Adobe ID. Please write to us here and we'll let you know which ID you should be using to access your Behance account: Behance Support & Forum : Submit a request for assistance

DPS Folio Producer: Editor thumbnails are missing.

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