DPS test app built but not launching on iPad (air2)

ive built an app using the build app feature in Adobe InDesign cc 2014 after my folio was done, and I created the certificates according to the step by step guide, but my test app won't launch on iPad. the icon gets stuck in being grated out and saying installing. After letting it go for 45 minutes, I tried deleting and rebuilding app, but did the same thing. Over an hour has passed and it still won't finish installing. Did I do something wrong? Anyone else experiencing these issues?
Chris

If it's showing up greyed out that means the mobileprovision file you used to make the app doesn't have your device's UDID in it. Make sure the device ID is in the mobileprovision file, and that you're using the correct mobileprovision file, then try again.
Check this link for more info: https://helpx.adobe.com/digital-publishing-suite/kb/unable-install-developer-ipa.html
Cheers,
Vikas

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DPS test app built but not launching on iPad (air2)

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