DPS Web Viewer SSL Support

Hello,
at this moment Adove Web Viewer does not support SSL.
Is Adobe working to support SSL in the near future?
Background:
We are planning to switch the whole website to SSL. Our problem is that an embedded Web Viewer call (iframe) within a ssl encrypted site won't work.
Thank you

This is a known bug, we're working to fix it in the next release. Is your article (by chance) smooth scrolling but the length is not a multiple of 1024 (portrait mode) or 768 (landscape mode)?

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"Fast Web View" not supported in Acrobat X plug-in for FireFox/Chrome

The Acrobat X plug-in for displaying PDFs in FireFox/Chrome does NOT support fast web view. This means that PDFs don't display until after the entire file has been download.
For example, try viewing this document in either IE(Windows) or Safari(Mac):
http://partners.adobe.com/public/developer/en/pdf/PDFReference.pdf
Notice how it opens very quickly, and then you can scroll around and view all the content as the PDF content strreams in? In Safari you can see the download progress like you used to be able to see in all versions of the acrobat plug-in. Note also that in the IE version, although fast web view is working, you cannot see the download progress like you used to be able to... Thats an issue, but not nearly as bad as the real issue...
Now try clicking the same link in either FireFox or Chrome (note that in Chrome you need to be sure that Chrome's PDF viewer is turned off and the acrobat plug-in is enabled). Note that the PDF is not displayed until the entire file is downloaded.
This feature is VITAL for viewing large documents online. I'm astonished that this has not been reported by other users.
Adobe -- PLEASE be sure that this gets fixed in the next update to Reader X!! I was shocked to see that it was not fixed in 10.1.

WHY would you want to disable this? Linearized "Fast Web View" enabled PDF are the right and proper type of document to be created.

Adobe DPS web viewer functionality...

Not sure if anyone has done this - but is there a way of showing folios online... a bit like this:
For this example, the user does not have an iPad. But is provided with Sign-in credentials to view secure content from DPS.
• User visits a site with an iFrame embedded with the Web Content Viewer utilised - with the folios displayed as per an iPad library (horizontal view)
• User can view all folios online, and tap through to see all pages in each folio, and return back to the 'library'
• User can only access the folios through secure sign-in - i.e.: content is sensitive and require secure access
• All other functionality applies - object states, scrollable frames, video, audio etc.
Is this possible? I would hope it is...!
Thanks.

Without a DPS license the answer is no. With a DPS license, Professional or Enterprise, the answer is yes.
You'll need to use the Content Viewer for web only option in Folio Producer. Here's the help link Embedding web viewer content in your web page | Adobe Developer Connection. Also, you will need to use social sharing Integrating Social Sharing into DPS Apps | Adobe Developer Connection

DPS Web Viewer

I have a question regarding the v27 update.
Posted from the whats new section: "In the web viewer, articles that have an article access state set to "Free" in Folio Producer can now be viewed in the desktop web viewer without counting against the paywall threshold." does this mean that as long as an article is set to free, we will not be charged for the viewing of this article?
can someone explain this in laymans terms.
thank you.

This refers to the paywall threshold that the publisher sets up for their customers, not the download counts that Adobe charges publishers.
Publishers can use the Folio Producer to set articles to Free, Metered, or Protected. In the Account Admin tool, they can set a threshold to limit the number of metered articles that each customer can view in web viewer. For example, if the threshold is set to 3, the customer can view 3 metered articles, and browsing to the fourth metered article displays a paywall message. In v26, both free and metered articles counted against the threshold. In v27, only metered articles count against it.

Adobe DPS Web Viewer - Issues

for some reason our free app is having issues being accessed with the web viewer. The folio was published as free, but when we try to share the article it just brings us to our website. We have published this folio the same way we have published all other folios.
Anyone got any suggestions.
thanks.

What version is the app?
Perhaps you can reply offline and let me know which publication you're referring to, what issue and what article?
I suspect that you might have a web rendition available. Also, is www.ourwebsite.com specified in your account settings as the hosting URL, the redirect URL or the Fulfillment level reached URL , and/or the paywall button URL
-- senior solutions architect | digital publishing | adobe | 415.832.4014 | 408.568.6379

Using the DPS Web Viewer "Web Viewer Only" option

upon investigation of the folio producer page, I noticed that there is a check box option for "Web Viewer Only". Can anyone explain how this option works? or where there is some documentation regarding how to use this option?
thanks.

Hi Neil,
I have read that article. I just am not sure if you have to "create" 2 separate folios. 1 for the "tablet device" and 1 to be accessed on the web.
I ask because you mentioned this: "In most situations you can just ignore it and publish an iPad rendition that will automatically get used for the web"
Thats where it gets confusing, I don't know if the ipad version will just automatically show up for the web viewer once that option is clicked. Without creating 2 folios. 1 for tablet. 1 for web viewer.
Ryan.

DPS web viewer - distortion at foot of articles

I've created 2 web viewer versions of apps and on both, some articles show distortion at the bottom (see pic below).
This happens on some articles but no others. Can someone provide a solution please?
Thanks

This is a known bug, we're working to fix it in the next release. Is your article (by chance) smooth scrolling but the length is not a multiple of 1024 (portrait mode) or 768 (landscape mode)?

Web Viewer - getting buttons to open in a new tab or window

I am trying to get a button to open in a new tab or window in the DPS web viewer.
The options when creating a button are:
Open link in folio
Open link in device browser
Both which do not work when we export the web viewer.
I know it is possible as Adobe are using this function for their Inspire magazine. This does not seem to be html either that they are using. See link here - at the bottom of the page: Adobe Inspire Magazine October 2014: The Truth in a Face
Any help with this issue would be highly appreciated.

There is a parameter on creating the iFrame called externalLinksOpen. They can set it to 'window', as it defaults to inline, which opens it in the current window. It's documented here:
http://www.adobe.com/devnet-docs/digitalpublishingsuite/ContentViewerForWebSDK-2.0/classes /FrameService.html#method_createFrame
There is also a demo linked from our 'What's New' section under 'External Link for Embedded Viewer' at http://www.adobe.com/devnet-docs/digitalpublishingsuite/ContentViewerForWebSDK-2.0/modules /What's%20New.html.

Viewing and purchasing on Desktop / Web Viewer Question.

I understand that if you share free content via your iOS app it can be viewed in a browser (with some features missing like swiping of images .)
My question is this....
I have a Professional account... Can a person purchase the magazine and view the whole magazine via a Desktop computer with the DPS Web Viewer? Or its only limited to free content on your web browser but they have to have a iPad to view the whole mag? Do they get full access on the desktop if they purchase.
Thanks
Ron

For a professional customers, only the free content that was shared can be viewed on the web viewer/desktop. For enterprise customers, restricted content can be accessed via entitlement using the Content Viewer for Web SDK

How to configure the SAP WEB AS to support SSL

Hello Gurus-
Can you please let me know how to configure the SAP WEB AS to support SSL.

Vinod,
Please read note 510007 Setting up SSL on WAS server ABAP.
This note is found under BC-SEC-SSL
Take care,
Stephen

PDF-stacks on Android and web viewer?

When is Android Viewer going to support PDF-stacks? When it happens, the ipad-folios can be recycled on Android-tabs, and the iphone-folios on android phones.
And what about the web viewer? We would love using the sharing-functionality, but the lack of pdf-support will force us to use png instead of pdf.
Any chanche of solving this soon?

The unavailabilty of PDF support in Android is the only reason we do not publish to Android devices. Most of our customers are not ready to spend hundreds or thousands of dollars to re-author a print layout for a digital device. Makes a lot more commercial sense to just publish the print layout to digital for now. That works fine on iOS because we can publish as PDF and readers can Pan & Zoom the content. With no DPS PDF support for Android you end up with an un-zoomable page which is frankly unreadable.

Web Viewer links through https ?

I'm working with a client on their DPS apps and they want to install Web Viewer features. Now I'm not completely familiar with the technical ins-and-outs of the Direct Entitlement server and its requirements, but they mentioned their IT department isn't happy with this feature running off insecure http protocols, in stead of https. (All their web services run on https.) Does this remark make sense ? Did they overlook some option in the implementation of it all ? Or is https support indeed still something to be waited for ? (Many other services of DPS are supported by https.)

Hi Sanoosh,
There seems to be a routine problem with Adobe on HTTPs even when it says HTTP/HTTPS in dataconection.
follow the below post with similar issue.
Re: Calling HTTPS Webservice error
the final post from Otto there gives you series of steps to resolve this.
Regards,
Sai

Duplicated/blurred/overlapping fonted text in web view

We are experiencing an annoying issue with fonted text in web view frames. See the screenshot below:
Look closely at the headline and you'll notice that it seems to be duplicated on top of itself, as if there are two identical headlines on top of each other, a couple of pixels apart. This happening on ALL our HTML text story pages based on this template.
The page is HTML supported by local web fonts, an extremely basic CSS and a jQuery to handle the zoom function (the blue buttons at the top). The idea is that readers of our DPS folio tap on a button on a page to reveal a state in an MSO that contains a web view frame showing the full text version of a story.
The annoying thing is that the HTML looks absolutely fine in Safari and Chrome on my computer, nor in the desktop Content Viewer: the problem only arises in Safari and Chrome (and therefore DPS too) on the iPad 2 and 3.
Has anyone here experienced the same issue? Did you manage to solve it?
Ali

Yes, I'm previewing as a raster folio - no zooming allowed. What made it curious is that when I put the same web files online and viewed them using the standard Safari browser and the Chrome browser on my iPad, I was seeing the same problem. So it seems to be an issue not directly related to DPS.
However, I think I've solved it, thanks to your prompting to keep returning to how the fonts are being addressed. I added the following lines to the <style type="text/css"> section of my HTML header:
h1
font-family: Headline;
font-weight: normal;
I'm not sure why this did the trick: the 'Headline' style for the <h1> tag is already described and associated in the CSS and (I thought) referred to appropriately higher up in the HTML header, but there you go. Perhaps it needed a reminder, I dunno. The other styles didn't need this. I'm such a coding dimbo I haven't the faintest idea what's going on.
Thanks for directing me to the right places!

Web viewer features

As already mentioned in another post, a web viewer that scaled with the size of the browser would be a great addition - currently using digify for a client and would love to move over to dps as we use it for everything else but the lack of scaling/responsiveness is holding us up as they support it. Are there any plans to add this sort of feature to the web viewer for dps?

Hello,
I upgraded today to Drop 21 tools and created a new custom content viewer to test my folio on iPad.
After re-publishing the whole folio, I can view it again in Web Viewer ("Adobe Content Viewer for Web").
A few problems remain:
- Images sequences not working (seems that they should, see bottom of the page)
- embedded (in MSO) buttons (leading to prev/next state) not working
What can I do now?
I've got on a page a 5 states MSO.
Each state contains next/prev/close buttons
States 3,4,5 contain an "auto launch" image sequence.
Everything works fine on iPad, of course
An idea, anyone?

Loading times web view / html5 animations / edge hype

Hi,
I have been working with iPad publishing software quite a while now and have experienced Woodwing as well as DPS. I have come across an issue with DPS which I can't find a solution for. When creating web view content, I mean either normal websites or Html5 animations the loading times with DPS are to long and there is the issue of the spinning loading.gif.
Is there some way to speed up the loading time for everything which is loaded within the web view window? How would I for example speed up the time to load animations from Edge or from Hype?
From my point of view this is a crucial thing to be solved.
Also I know from working with Woodwing that they solved that issue and things regarding the loading time of web content/animations are running a lot smoother. ( and no I can't just use Woodwing I need to solve this with DPS )
Solutions welcome and info on when stuff like this will be solved as well.
Thank you,
Alex

Neil, can you even say how long it takes? ... We are currently working on a magazine app for an international car manufacturers and hope that we can publish it without loading time.
Thanks for your support!
Mike

DPS Web Viewer SSL Support

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