Dps wont allow me to preview on desktop or ipad

I'm currently unable to preview from the "folio builder" panel in Indesign. I've reinstalled Indesign CC and the dps tools to no avail. I've also tried the same with Indesign 6 and it does'nt work either.
I can't understand why this just stopped working and I'm having no joy trying to fix this.
Can anyone help?
Thanks

You might need to manually reinstall the Adobe Content Viewer for the desktop.
http://helpx.adobe.com/digital-publishing-suite/kb/manual-install-content-viewer.html

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