DQM for CRM --- Can the matching scores be customised?

Question

Hi All,
We've integrated DS 4.0 to our SAP CRM using the DQM for SAP component. As the title say, I was wondering if we can customise the match score of the data flow "Job_Realtime_DQ_SAP_Name_and_Address_Match" to use other inputs other than "name, street range, street name and Postcode" as stated in [note 1418387|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3134313833383726]?

Answer 1

Hello,
If you change the match scores/percentages in the job for the DQM for SAP product, this will then be overwritten by the match score that is passed when the job is kicked off from the SAP CRM/ECC.  So the answer from Pandeyji will not work as expected for this product - in order to change the matching for DQM for SAP you would either need to change the threshold when you run the Batch Match (/fldq/rsadrini) report in the Threshold parameter on the report.  See more information on this in the 3.14.1.1 To run the Initial Match Code (Index) Setup program secion of the latest DQM for SAP user's guide.
If you want to change the threshold for the duplicate check (DES) interactive - you need to either set that when you activate the duplicate check index pools (this is depending on what system you are running CRM/ECC).  Check more about is in the 3.12 Activate duplicate check index pools secion of the latest User's Guide.  Or it needs to be set through the IMG settings as explained in the 4.9.1.1 Operating parameters used only by the CRM IC WebClient or CRM WebClient
configuration.  What you need to do here is absolutely dependent on the version of SAP application you are running as well as the version of the DQM For SAP product you are on (all these things I am pasting in here are from the DQM for SAP 4.0 guide - the latest version).
If you want to change the break keys that are created and in use for the DQM for SAP product, refer to the sections in the DQM for SAP user's guide on break keys and how they work in DQM for SAP:
7.2 Break keys (match codes)......................................................................................................91
7.2.1 Understanding break keys (match codes) and data fields.......................................................92
7.2.2 To change the match code (break key)...................................................................................93
7.2.3 Configuring the break key settings.........................................................................................94
7.2.4 Match on name data..............................................................................................................97
You also may want to check the section on Using the Break Key Profiler.
Hope this helps!
Thanks,
Denise
SAP AGS