DR-2580C Scanner - Windows 8 - USB 3.0 USB Hub

I've been successfully using a DR-2580C scanner on an old Windows XP laptop for several years. I now have an Acer hybrid machine with Windows 8 Pro and a SINGLE USB 3.0 port. I'd like to use my scanner with this machine. I've installed the 2580DRIT_V18SP1 driver and the OS recognizes that its there - but it is not found by any application.
The windows troubleshooter suggests that, as a USB 2,0 device, the scanner might not work with a USB 3,0 port.
On the net, I've seen the suggestion that it doesn't like to work through a hub (needed if I want to connect several devices at once) - but eliminating the hub doesn't fix the problem.
Can anyone offer help/advice?
Also, I've always used the Capture Perfect application that came with the scanner, but don't find my original CD with CP 3.0 on it. The Canon website has updates, but I can't find a copy of the CP 3.0 base version.
Anyone know where I can get this?

I think, from my experience, that the Windows message about possibly not working on a USB 3.0 port is a red herring. I have finally got my old Canon Pixma working in 8.1 on a 3 port despite seeing that message. If the OS recognizes it, but the app (a Windows app?) does not, maybe Windows or the app is the issue. In MS Paint & Wordpad, if the printer isn't listed there is another option below to "Find printer". Maybe that would help.

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Can I use Airport Express to connect to a printer, Time Machine Back up drive, second b/u drive, and scanner through a USB hub? if so, how?

I have an Airport Express that connects to my printer. I'd like to add a scanner, and two back up drives (one for use with Time Capsule, another specifically for photographs backed up from Adobe Lightroom.
The printer connects to the Airport Express through a USB hub and is recognized. I cannot get the scanner nor either of the back up drives to be recognized. Is there a way to do it or will I need to rely on a USB hub wired to the USB port of the MacBookPro? If it is possible, can you walk me through the set up for each?
Thanks,
Doug Earle

I'd like to add a scanner, and two back up drives (one for use with Time Capsule, another specifically for photographs backed up from Adobe Lightroom.
Unfortunately, the USB port on the AirPort Express will only work with a compatible printer.
It will not work with a scanner, copier, or hard drive.
It should be possible to do what you want by connecting a powered USB hub to your Mac and then connecting the devices to the powered hub.
The setup for the scanner and hard drive would be covered by the manfacturers documentation, so providing specific advice for those types of products would be outside the realm of this support area.
But, if you can provide model numbers, it is always possible that another user who is using those products might see this post.

IPad 2 iOS 5 Windows 7 USB hub issue solution

I thought I would post this message to help those running Windows 7 (or other versions of Windows) that might be having "USB Device Unrecognized" issues with their iPad when going to iOS 5. In my case it is an iPad 2.
Long story short... When upgrading to iOS 5 using iTunes 10.5, if you are getting "USB Device Unrecognized" error messages or Windows has trouble installing the USB driver with your iPad (or maybe another iDevice) and that device is connected to a USB hub of some sort that may have worked previously under iOS 4.x or earlier, the solution for me was to connect the iPad to one of my PC's main USB ports (as in the ones directly connected to the motherboard). For whatever reason, Windows is not able to recognize my iPad 2 running the first release version of iOS 5 when it is connected to the USB ports on my Dell 2408 LCD panel's hub. Even though this was never an issue with iOS 4.x
More detail...
I am running Windows 7 (64 bit) with all the latest updates and I had an iPad 2 running iOS 4.3.5 and I always docked it and my iPhone 4 to my PC using the USB hub on my Dell 2408 LCD panel. I NEVER had any USB issues with either device until going to iTunes 10.5 & iOS 5.
The issue came up when I was doing a restore of the iOS 5 GM (which is the same as the final release of iOS 5) to my iPad 2. When I started the restore, the iPad 2 gets reset to DFU mode (or whatever mode it gets in to start the restore) and at that point Windows complained about the USB Device being unrecognized. After I gave up I told iTunes to do a regular restore back to the previous version (4.3.5) and Windows had no issues seeing my iPad and doing the restore connected to the same USB port.
So there appeared to be something about iTunes 10.5 or iOS 5 causes Windows to not be able to install the correct driver and have "USB Device Unrecognized" errors when my iPad 2 was connected to my Dell monitors USB hub. I should mention that my iPhone 4 running iOS 5 has no problems being connected to my Dell monitors USB hub. I tried all the suggestions that Apple has on their support section. Restarting the Apple Mobile Device service, Uninstalling the bad USB device under the Device Manager in Windows and rescanning for devices, un-installing and then reinstalling iTunes 10.5 and the other Apple software etc... etc... Windows still could not find the correct USB driver and couldn't recognize the device. Nothing worked or when it did it only lasted for a very short time. One of the 4 ports on my Dell finally installed the correct drivers but then it stopped working.
The solution was for me to use the built in USB ports that are on my PC itself. After I did that, Windows has no issues installing the proper driver for my iPad 2 and seeing it once I used the PC's USB ports.
For more detail see this post on the macrumors.com forums here...
http://forums.macrumors.com/showthread.php?p=13574275

Yes, Apple has caused people to go through massive panic, anxiety and wasted time by not coming out and telling us about this problem. They must know about it. How can we tell them? Now I understand why it took me 50 tries to upgrade to OS5. We all got the same crazy errors that caused us to reinstall iTunes, turn off our firewalls, buy new USB cables and basically waste tons of time and energy, when the solution was very simple. Plug your device into a USB port on your computer.
After years of using a peripheral USB hub successfully it's no wonder we all started freaking out and thinking it was a major problem. Yes, I'm blowing off some steam, but I've been an Apple fanatic for a long time and I'm not happy about their lack of response to this issue.

Mx710 will not open the scanner window Mac OS10.8.5

I have tried restarting both machines, I am able to print but when I go to scan a document I get a blank scanner window .
See attached screen shot below. It worked a week ago.....
Mac OS10.8.5 not using wifi using USB.
Any ideas??
Thank you!
Solved!
Go to Solution.

Hello rx7race.
To scan with the unit, please use our MP Navigator program.
First, we recommend that you install the latest drivers and MP Navigator from our website. Please visit the following link:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx712#Dr...
Once there, choose 'OSX v10.8' in the operating system menu. Then download the MX710 Series Mini Master Setup and MP Navigator EX items from the listing.
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Windows 7 , hp c4280 and a logitech usb hub problem

i have a hp c4280 printer (it is an all in one printer with copier and scanner)
he works fine on the usb port but if i want to connect the printer tru a usb hub like this http://www.onlineshop.com.sg/index.php?main_page=product_info&products_id=4764&zenid=41926e11ee1272dbb86567a0915bef4a
the scanner of the printer dosen"t work
if i want to print something it works only if i wand to scan something i get the folow error
http://i26.tinypic.com/99dkep.jpg

Hi,
you may try skipping the system check and check if that may bypass the problem,
When the System Requirements Check window appears, click on the Cancel button while holding the Ctrl+Shift keys. This will bypass the sys. req. check and continue the installation. You may need to do this several times for the installation to proceed.
If that doesn't help I would recomemnd ensuring that you have the latest USB drivers for your PC, please clarify your PC model and I would try pointing you further as possible.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How do I install windows from USB on Macbook pro 3,1

How do I install windows from USB on Macbook pro 3,1 ?
My Superdrive is far from super anymore, So I managed to make an extern drive with both Snow Leopard Partition, Lion Partition (Since I thought Boot Camp 4,1 would bypass my problem), and Time Machine partition, Since I got 1. USB drive that works.
- My general issue is that Boot camp Refuse to see the USB drive - (Many "how to"´s though show how they install windows perfectly through the USB port, but they use airbooks!, and somehow the Macbook will not ?)
I fix that issue with >> rEFIt <<, that suddenly makes it possible for the Mac to see the USB drive, and partitions.
Which was very strange since I could use an extern HD with the whole installation to start up wipe the whole disk, and then use my extern drive with partitions to install Snow Leopard and get everything as before with timemachine. Very smart with timemachine, but very lucky that I have a extern drive that runs the whole system and that I made the partitionsdrive before. DVD-drives are the past!
Point: So the original system could see the Snow Leopard installation USB disk, but boot camp cannot find the USB drive ?????????
After rEFIt I booted and then I got this error:
Starting bootmgr.efi
Error: Unsupported while loading bootmgr.efi
I read it could be a problem with the Windows software, so I purchased an extern DVD drive, Used Disk Utility to make an image (.DMG), then used another program to convert the .dmg to .ISO.
Then downloaded a trialversion of vmWare fusion, and installed windows from the iso. Everything worked brilliant, except and that is why I want to use boot camp, Running windows in another program while running the mac system is a little hacky and slow.
Point: Nothing is wrong with the windows software, and windows runs fine.
I then downloaded the Windows DVD / USB Tool, reformatted a USB drive as Master Boot Partition, MS-Dos Fat partition, then after lots of struggling got Vmware, windows to recognise the USB drive. And installed the windows software on the USB drive, as all the walkthroughs recommend.
Then I tried for "fun"! to just install windows form the extern USB drive, and with rEFIt it will see the drive and start to do something, but then when it starts to boot, the screen just turns into black and nothing happens, and you can see the drive does NOTHING. (I think it is because I only have 1 USB drive and the Extern DVD drive does not get enough power, but again the mac refuse to see the USB drive unless it is a Snow Leopard installation USB-drive!
Well trying to install Windows Ultimate 64 Bit, which worked great in vmware, because that program installed from the .ISO file that I had on the desktop, but trying with Boot Camp did not get anywhere, what kind of **** program is this boot camp anyway!?, but then I try the new USB disk with windows made from windows, thorugh rEFIt, it sees the disk and then starts and then I get this ERROR:
rEFIt - Booting Legacy OS
Starting legacy loader
Using load option ´USB´
Error: Not found returned from legacy loader
Error: Not found from LocateDevicePath
(x 9 times)
Error: Load Error while (re)opening our installation volume
The firmware refused to boot from the selected volume. Note that external hard drives are not well-supported by Apple´s firmware for legacy OS booting
(Hey Apple please send out a updated firmware that fix this issue?!)
So how do I do it ? - or is the only option to fix the partition running the system from the extern disk. Format the whole drive in 2 from the "bottom" and install windows and then afterwards install Mac on the other partition ? Or just run windows on the mac and forget about mac software ? What a stupid solution...

There are strings in the pliist file to add other Macs so that you can use some USB-DVD drives.
This is 5 page thread, so a little more 'meat' to it:
https://discussions.apple.com/thread/3410900?start=60&tstart=0
And on PC booting Windows from a USB DVD to do the install is usually a piece of cake, sometimes you just need to specify that USB in the BIOS boot order and sometimes select via F12 (or another Fkey) and that is it.
What you have here seems to be everything and everyone is excluded unless there is a mac-model device ID string that specifies yes. An unnecessary hurdle.

My USB hub driver is not installing on my macbook pro windows 7 partition ?

hey there, my USB hub driver is not installing on my macbook pro windows 7 partition .. any clue?

yes am talking about windows 7 on my mac pro ... i did the following troubleshooting steps but no use and still the device is not recognized.
       - i changed the usb port .
       - i changed the hub it self .
     - i seaarched online for the driver automatically
        - i searched online for the driver manually ie. hardware id ..
         - i checked the connections,,
anything else should i do ??

IPhone 3G plugged into PC(Windows 7) 'USB is Not Recognized' and unable to restore; stuck on 'Connect to iTunes'

iPhone 3G plugged into PC(Windows 7) 'USB is Not Recognized' and unable to restore; stuck on 'Connect to iTunes'
I was in the process of putting another firmware for my iPhone(an .ipsw via. itunes) and the house had a power cut. The computer was in the middle of restoring the iPhone but never finished. The apple logo came on and then came onto the 'connect to itunes' screen. My sim card was in but there is no option to slide for emergency. When I Plug it into my computer, a message pops up saying that the 'USB Device Not Recognized', I've tried to plugging my iPhone into my laptop and other Computers but the same message occurs (all windows 7). Other articles say that the error is with the iPhone, I need help!! Can anybody offer some advice on what to do?
oh yeah, bit tight so not willing to spend any money;-)

Apple support:
Network Printer Troubleshooting
Reset Printing System

HT4407 When installing Windows 7 using Bootcamp, I get message: "Need 64-bit Windows Installation USB drive or DVD." I thought my install disk was for 32 or 64 bit. What does this mean?

When Installing Windows 7 using Bootcamp, I get message: "Need 64 bit Windows installation USB drive or DVD." What does this mean?

It means you need the 64 bit Version of Windows on a USB stick or DVD.

I installed windows 7 with bootcamp, also the support software with the drivers. Everything works fine, but my usb hubs don't work on windows. Can Anybody help me?I´m using an iMac with OSX.

I Installed windows with bootcamp on my imac, with the support software(drivers,etc).
Windows works perfectly appart from the usb hubs.
Can anyone help me?

Hello,
Are these the built in hubs, or external ones?
If external, are they bus powered or do they have their own AC power?

Can't boot from windows 7 usb installation media

When trying to boot from windows 7 usb installation media no efi boot option availiable. Using "boot from efi file" option whith each and every .efi file on installation media results in a message saying "The selected boot device failed. Press <Enter> to Continue".
USB installation media created using original windows 7 iso image and couple diskpart commands(resulting in clean flash storage with a single active primary partition) plus simple copying of the iso image's contents on usb flash.
Enabling/Disabling SecureBoot doesn't have any impact whatsoever.
Installation boots from aforementioned media successfully when CSM enabled, though i would really prefer installing Windows 7 in uefi mode. Which microsoft claims Windows 7 supports.
Any help or suggestions would be much appreciated. Thanks in advance.
PS: my disappointment in this particular HP notebook is unspeakable. Aside from issue of the current topic, It keeps defaulting to windows boot manager when dual-booting windows & linux no matter what i do, and windows 8.1 Pro is constantly BSODing whenever i try to run fullscreen games on high-performance GPU whith every graphics driver i could possibly install (including both hp's own and amd's). Found silly workarounds for both of these issues, however still hate HP treating it's customers that way.

Booting from USB 2.0 port or DVD with SecureBoot disabled gets me to a screen saying "starting windows", just before the actual setup begins and then system simply hangs. Still unable to install. Thanks for your suggestion though.

How to Create a Windows 7 USB install disk

If you want to install Windows from a USB drive, you'll need the Boot Camp Assistant (version 4.0.1) and a MacBook Air. I don't know why it won't let you do it on other Macs and MacBooks (the option still shows up, only it's greyed out) - if you made it work on anything other than a MacBook Air, let me know how you did it. So, besides that, you also need an empty USB drive and a genuine Windows ISO file.
However, if in your case the Windows USB creation option is greyed out, this is what you can do:
You create the Windows installation USB, using one of these two ways (I used the first one):
http://technet.microsoft.com/en-us/magazine/dd535816.aspx
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
You create the Windows partition with BCA.
In System Settings, you choose the newly created BOOTCAMP partition as the startup disk and restart your Mac.
Have your Windows USB inserted before your Mac restarts.
As soon as your Mac boots from the BOOTCAMP partition, it should start loading Windows Setup from the USB drive.
I have an early 2009 MacBook and these steps worked for me. It's a workaround... but it works. Let me know if it worked for you.
* If none of this works for you, there is another workaround, using 3rd party software (rEFIt). However, I don't recommend using it, unless you know what you're doing.
* Disclaimer - This info comes as is and I do not guarantee that it will work for you. Nor do I guarantee that it will not cause any malfunction to occur on your Mac computer.

you restart your mac and as soon as it boots up (usually you hear the dvd making a noise, or the gong sound), you hold down the Alt key until you see a screen that shows you all the partitions/drives you can boot from. you select the boot camp one, while the windows usb installation disk is inserted and it should boot up from the usb. it worked for me, but I can't guarantee it will work for you too... depending on your model. mine is an early-2009 macbook.

64-bit Windows Vista USB synchronization

Is Palm developing a fix for 64-bit Windows Vista USB synchronization? Or is Bluetooth the only option?
jk
Post relates to: Palm TX

Hi, and welcome to the Palm Community Forums.
Strongly doubtful, particularly since Palm OS devices are on the way out, and Vista has been around now for a few years. If no 64 bit USB drivers have been developed by now, it's a pretty good bet that they won't be. (It is not Palm's software, anyway. A Japanese company called Access owns Palm Desktop and Palm OS.)
If you have a TX, please also read the stickied threads about 64 bit synchronization...you can also use Wi-Fi. It's much faster than Bluetooth.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

USB Hub to expand for Epson 700 scanner

I have a Epson Perfection V700 scanner arriving in a couple of days. All of my USB connections in the back are already taken. I really don't want to use one of the 2 up front if I can help it for a couple of reasons. So, I'm looking for a USB Hub to put in the back of the CPU. What I've been seeing is that there are some hubs that require a ac adapter for power which means more wires and electrical connections which I'd also love to avoid. Then there are the self power HUBs but it looks like they MAY be for only LOW power devices.
NOTE: I know with a hub I'll have to give up one of my USB connections in the back to connect it.
So my questions are:
• Will a self powered USB Hub run the scanner or do I have to get a AC powered Hub?
• If a AC powered HUB is my only real option, any suggestions for one with good performance & price?
thx

• Will a self powered USB Hub run the scanner or do I have to get a AC powered Hub?
If the scanner has its own AC power supply, you can use a hub with no power supply.
Instead of a hub, consider a PCI-e card for more USB ports.
<http://www.sonnettech.com/product/allegroexpressusb.html>

Sun Ray, windows & and USB card readers

Hi all,
I read, or was told that the new version of the SR software (version 5) should enable more USB devices to work in combination with Sun Ray.
We currently serve our users with windows via SunRay - and it works very well. The only issue being that we need to get usb card readers - such as the acr38 to work with SunRay. Until now this has not worked. Does anyone know whether this is currently possible or whether this should be possible using SR 5?
thanks and regards,
Paul

Hi,
Do you provide terminal server desktop or a VDI based 'XP' desktop to your users ?
the next early access release (EA2) will support additional USB support; it seems only for VDI based 'xp' desktops; so that might solve your USB card reader request if you provide XP desktops.
The current PC/SC release does support some kind of second card reader attached to the sunray. Never looked indepth into this feature but i did see it read the card from the additional reader with the added debug tools.
Do you actually need this second card reader? Maybe you could use the PC/SC passthrough to windows to read the your card in the windows backend losing the second card reader.
if all else fails you could try a network USB hub. This device is attached to the network and your reader is attached to the device. Then you use a client on the windows environment to connect to the device; hence connect to your USB reader. The client on the windows environment that works with the device i've tested was only able to run just once on a terminal server.. so this is not a very scaleable solution if you run terminal server.
regards,
Patrick

DR-2580C Scanner - Windows 8 - USB 3.0 USB Hub

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