Dr Dre ear buds missing pieces

I was referred by Best Buy to Dr. Dre for a pair of earbuds we purchased that were missing a piece. Upon trying to get the piece from Dr. Dre online it referred me to Apple for any purchases after August 1 - and now it's impossible to find any info or contact Apple as they aren't showing it in my profile and the s/n is not coming up - please help we just need to get the pair of double tipped ear pieces that were supposed to have come with them but didn't .....

Hi, lyrobinson.
We appreciate the question and I will get you to the right place to assist you with this earbud issue. Here is the contact information to reach out to our Beats Support Team.
CONTACT US
BEATS TECHNICAL SUPPORT:
1-800-442-4000 (U.S.)
SERVICE
Locate an Apple Retail Store or an Apple Authorized Service Provider.
VIEW INTERNATIONAL NUMBERS
TWEET TO @BEATSSUPPORT
SEND US A MESSAGE
http://www.beatsbydre.com/support/earphones.html
Cheers,
Jason H.

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Message was edited by: Stealth_Dragon

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Windows XP Pro
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