Dr4-a problem: locks up computer! HELP!

I have a dr4-a dvd burner, and it is giving me HUGE problems!
Very often when I insert a cdrom, the coputer will lock up ,and I am forced to press reset.  The front power button does not work.  This happens with both autoboot cdroms (like the nero cd that came with it) nd my own cds (for example, maxmax colorful).
Here is my setup:
p4 2.4c 800 mhz fsb
1 gig ram
asus p4p800 deluxe motherboard
wb 80 gig hd
msi dr4-a dvd (GRR!!)
a cheap 56k softmodem
The dvd is hooked up as secondary master.  No hd is hooked up as secondary slave. Right now, an old cdrom is hooked up.
I installed the latest 2.3 firmware.
I completely reinstalled windows xp with all (or 99%) of the patches.
Also, this is my replacement drive.  The originanal gave me the same problems.  Now the store is saying that my computer is the problem.
HELP!!!

Just need to know if your still monitoring this thread? Are you?

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