DR4-A with Norton Ghost 2003 fails

I'm trying to use my new DR4-A DVD-RW player together with Norton Ghost 2003. I am trying to use the feature in Ghost to record an image file directly to recordable CD or DVD. This fails in Ghost with error message 12030 and Error 3 closing CD-R session". 99% of the burning process seem to complete successfully.
Isn't MSI DR4-A supported by Norton Ghost 2003? Is that the problem. Can a firmware upgrade solve my problem?
I do have a solution to my problem. To let Ghost save the image file on an harddrive and then I manually can save this image file on a dvd (burn with Nero). But I would really like to use this nice new feature in Ghost to record image directly to DVD...
Anybody have experience or solution to my problem?
/Regards Michael

some good solutions to flash a firmware without a floppy or a FAT partition:
 - boot from a Flash card. Doable depending on the reader/motherboard. I've done it from a USB reader. I just copied the win98 boot disk on it and the firmware and flash program
 - create a bootable CD ROM with a RAM drive (there is one on the win98 boot disk). Copy the firmware and flash program in it and fly.
basically, the goal is to get to a DOS prompt and have a media with the need files on. You should be able to access your SD card (or any flash media) from DOS. Just continue checking your volumes (a, b... g... ). If you usually have 2 partitions and a CD (so, C, d and E) the flash drives may be f and above (and you usually have 5 of them...
Guide on HD-Burn:
In Nero, when choosing your new compilation, you have the type of media on your right (CD audio, CD mix...). On top of this column, you have a pull down menu with the physical type: CDR, DVDR or HDburn. (at least, this is how it is on Nero 6).
Formating in FAT:
under win2k/XP, when you want to format a drive(right click on the drive letter and choose format), you get a small menu with capacity on top, then file system (NTFS, FAT, FAT32), cluster size, label. Just choose FAT or FAT32 as the file system. You need to have a partition of less than 32GB to choose FAT32 and less than 2GB for FAT.

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