Drag & Relate error

Hey all! we are using PL45 at one of our client. whenever we tried to Drag any customers code and drop it to AR Invoice, Delivery etc an error appears "No matching records found (SDRO) (ODBC-2028)" however details exists of the same customer if we double click on AR Invoice, Delivery etc at Drag & Relate.

Hi,
Our client is also facing a drag and relate problem. I have submitted a ticket to SAP support and also uploaded the customer's database.
However, you could try to search this following statement:
the Drag & Relate tab to be blank
- the error message to be displayed: 'No matching record foundu2018(even thought data does exist)
- Make sure the server has the correct collation settings SQL_Latin1_General_CP1_CI_AS
-More information on Note 987436
- Session entitled MSSQL 2005 Server Collation settings (13.12.06)
Download this pdf file : CW49_LOG_DragandRelate
from this link:
https://websmp108.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000658846&_SCENARIO=01100035870000000183&_ADDINC=&_OBJECT=011000358700000050892007E
for more detail about drag and relate
Rgds,

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