Dragon Age Inquisition $10 pre order bonus

Can this be confirmed by BB. I pre-ordered this months ago on the ps4 (deluxe version). I thought it was part of the $10 pre order bonus, but it is no longer there. Was this on there at one point? And if so would I still receive it if I pre-ordered it about 4 months ago?

Hey tukai,
We aren't able to provide details on upcoming promotions or sales events, so you'll need to keep an eye on our official Get $10 offer page for updates. New titles are added on a regular basis and as older titles are released, so make sure to check back often.
Aaron|Social Media Specialist | Best Buy® Corporate
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Dragon Age Inquisition Pre Order Bonus never emailed

I pre ordered Dragon Age Inquisition and never got an email with the Pre Order Bonus.
When I check the order status, it says ready to download and that it would be sent to my email.
I checked all my email folders and it's no where to be found.
I read the "Game Codes - Read Me First" thread and messaged the Gaming -BBY Inbox with my information but has not got a reply from them either.
I tried calling 1-888-Best-Buy and it will only give me my order status through automated system.
It seems like no one knows what went wrong and can't help. Can't Best Buy just re-send the email that supposedly has been sent or send another code?

Hi there,
We aren't able to provide information on upcoming program changes, offers, or sales events, so the best advice we can give would be to keep an eye on our Get $10 offer page for updates. New titles are added on a regular basis, so make sure to check back often.
Thanks for reserving your copies of Destiny, Shadow of Mordor, Assassin's Creed: Unity, and the Halo Master Chief Collection with us, as well as for your interest in reserving Dragon Age: Inquisition!
Aaron|Social Media Specialist | Best Buy® Corporate
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Dragon Age Inquisition, Pre-Order

Will Drgon Age get add to the $10 Pre-Order Bonus?
I had Destiny, Shadow of Mordor, Assasin's Creed Unity, Halo Master Chief Collection all pre-ordered at gamestop, but as soon as I heard of this Best Buy Pre-Order program, I switched them al over to Best Buy( the folks at gamestop were very sad)! The only game I have pre orded at gamestop now is Dragon Age Inqusition, because it does not have the pre-order bonus at Bestbuy, but will it be aded closer to relaese?
Thanks,

Hi there,
We aren't able to provide information on upcoming program changes, offers, or sales events, so the best advice we can give would be to keep an eye on our Get $10 offer page for updates. New titles are added on a regular basis, so make sure to check back often.
Thanks for reserving your copies of Destiny, Shadow of Mordor, Assassin's Creed: Unity, and the Halo Master Chief Collection with us, as well as for your interest in reserving Dragon Age: Inquisition!
Aaron|Social Media Specialist | Best Buy® Corporate
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Dragon Age Inquisition pre-order No Add-on Code

Hi,
So I've pre-ordered and picked up Dragon Age Inquisiton for PS4. When I came home I realized I've not recieved any code for DLC.
I've checked my email and there's no code emailed to me. I later found out that I was supposed to pre-order online but how am I supposed to know that? Back when I pre-ordered at the counter, your staff didn't inform me that I was supposed to pre-order online...
Please advice.

Hi there,
Please refer to the Game Codes - Read Me First thread floated in our Gaming Support board for information.
Thanks for purchasing your copy of Dragon Age: Inquisition with us!
Aaron|Social Media Specialist | Best Buy® Corporate
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Dragon Age Inquisition no store pickup all of a sudden?

I hope this is an error, but I had to cancel my PS4 preorder of Dragon Age Inquisition to opt for the Xbox 360 version so I could play with my friend. I just went to preorder 2 copies of the 360 version and it says Shipping Only, not allowing me to choose In Store Pickup. It seems to be that way for all platform copies.
Is this a glitch in the system? I need to pick these up in store. It let me choose that before.
Solved!
Go to Solution.

Hi there IonaShepard-
I have to say, what I’ve seen of Dragon Age: Inquisition so far has been amazing! The ability to switch up between your followers and plan different combat strategies by doing so has me really intrigued. Plus…DRAGONS!
Ordinarily, I would be inclined to say that yes, it is possible that a Deluxe edition of a game could show that it is only available for shipping if the stores in your area had hit their thresholds for pre-orders. However, in doing some testing on my own, it appears that every SKU for this title (regular and deluxe) is only offering shipping, so I’m going to look into this further and see what I can find out.
Once I have more information, I’ll update this post to let you know what I find out!
Bill|Senior Social Media Specialist | Best Buy® Corporate
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Dragon Age: Inquisition

Is this game on the $10 Rewards for Pre-order list? I'll buy it if it is, if not, I'll wait for a sale. Does anyone know?
Solved!
Go to Solution.

Hi batmanshady,
Good question! Dragon Age: Inquisition isn't currently part of our "Get $10" offer, but there's always a possibility this may change the closer we get to the release date. The best advice we can give would be to keep an eye on our official offer page.
I hope this helps.
Aaron|Social Media Specialist | Best Buy® Corporate
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Dragon Age Inquisition Flames of the Inquisition DLC

Hello,
I pre-ordered and picked up the deluxe edition of DAI for PC. I never got the pre-order bonus code for flames of the inquisition in my e-mail. Is this still coming or is it unnecessary because its already in the deluxe edition?

josetancuan,
Please refer to the Game Codes - Read Me First thread floated in our Gaming Support board for information.
Aaron|Social Media Specialist | Best Buy® Corporate
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Missing $10 Game Pre Order Bonus

I have not received the $10 Pre Order Bonus on the following orders.
Order Date: 09/05/2014
{removed per forum guidelines}
SKU 8396021
Call of Duty: Advanced Warfare - Atlas Pro Edition - Xbox One
Order Date: 09/23/2014
{removed per forum guidelines}
SKU: 8439005
Microsoft Xbox One Special Edition Sunset Overdrive Bundle 6QZ-00026
Order Date: 09/29/2014
{removed per forum guidelines}
SKU: 6577106
Forza Horizon 2 Day One Edition - Xbox One

Hey again Segura,
Thanks for reserving and purchasing your copies of Call of Duty: Advanced Warfare, Sunset Overdrive, and Forza Horizon 2 with us! I hope you're enjoying each game so far.
I've had the chance to review your account and it looks like at least one of your pre-order bonus certificates (for Sunset Overdrive) may not have been awarded since your initial order was returned + repurchased at the time of pickup. I've addressed that issue, so you should see record of that certificate sometime in the next 2-3 business days. The other certificate for Call of Duty: Advanced Warfare should post within a similar timeframe, so make sure to keep an eye on BestBuy.com for updates.
As far as Forza Horizon 2 is concerned, remember that this game was not eligible for our Get $10 program. Instead, customers who pre-ordered and purchased this title were to receive a $10 Xbox Live code via e-mail within 15-20 days of shipment or pickup. If you still haven't received your code though, then you'll want to send a message to our Gaming-BBY inbox with the following information:
Message Subject: Game Title & Platform
Message Body: Include...
• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)
Please ensure you provide all of this information to Gaming Support for the fastest service. Armed with that information, our gaming team will be able to quickly assess the situation and provide you with a resolution.
Thanks for your patience and understanding!
Aaron|Social Media Specialist | Best Buy® Corporate
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500 Pre-Order Bonus Points Missing

I have several games I've pre-ordered and picked up this year but I can't seem to find the bonus points and I can't look back more than 90 days. The most recent is COD: MW but there have been others. I have GCU and have followed the rules. Can somebody look into this?

Hi IFlyRC80,
Like enuf mentioned, it typically takes 15-20 days from the time of shipment or pickup for pre-order bonus certificates to post. We also recently changed how My Best Buy account details appear on BestBuy.com in order to streamline user experience for the Thanksgiving shopping season, as Derek-BBY explained here. I'd be glad to look into this situation on your behalf though, so please make sure to check your private messages when you can.
To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
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Midldle Earth: Shadow of Mordor - Pre-order Bonuses?

Hello!
I recently got off the phone with a Best Buy representative and wanted to confirm what was said is true. I was late on jumping on the order ship for Shadow of Mordor. I was planning on pre-ordering, but was waiting for confirmation on which is the "better" version (PS4 vs Xbox One, resolutiongate continues!). As a result, I didn't "pre-order" and ordered it today.
The phone representative said that any order before the 3rd of October still qualifies for the pre-order bonuses (despite the game coming out on September 30th). Is this true? I'd like to confirm that I'll be receiving the $10 rewards certificate and pre-order bonus code before picking up the game.
I'd confirm it myself, but it appears the My Reward Zone site has changed and you can no longer see pending points.
Any assistance would be greatly appreciated!
Solved!
Go to Solution.

Hi beflatline,
Like Kinsella5 mentioned, pre-order bonuses are typically only available to customers who reserve an eligible item prior to its release date and subsequently purchase it. I'm not personally aware of such an extension being offered, so I'd have to say the rep you spoke with was mistaken.
That said, I've sent you some information. Please make sure to check your private messages when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Thanks for purchasing your copy of Shadow of Mordor with us! I've been thinking of picking it up myself, so hope you're enjoying the game so far.
Aaron|Social Media Specialist | Best Buy® Corporate
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Destiny Vanguard Armory Pre order bonus

Bungie recently revealed that when you pre order Destiny you receive access to the vanguard armory. When I went to check the Destiny page at Best buy.com, there was no mention of it. Will people who will or have pre ordered Destiny receive this content.

Hello Kkuckowicz,
There have been a number of exciting announcements from Bungie this week related to Destiny and the Vanguard pre-order bonus is one of them. This bonus is actually a national offer, which means all pre-ordered copies of the game will include the bonus with the game. Copies pre-ordered through Best Buy will have this as well and we hope to have that information included on our page before too long. For any future updates on Destiny, please feel free to keep an eye on our post here.
Thanks for posting and please feel free to let me know if you have any additional questions.
Sincerely,
Matt|Senior Social Media Specialist | Best Buy® Corporate
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Pre-Order Bonus - Same Title on Different Platform

If a qualifying title is preordered on two separate consoles, does the pre-order bonus apply to both since they are differnt skus or just once?
For example, if I preorder Wolfenstein on PS4 and Xbox One, will I receive $20 in bonus points or $40? Thanks in advance.
Solved!
Go to Solution.

Hi streammylife,
Good question! Pre-order bonuses are limited to one per account per gaming title. This means you would only be eligible to receive $20 in reward certificates regardless of the number of copies of Wolfenstein: The New Order you reserve -- even if those copies are on different consoles.
Let me know if you have any other questions.
Aaron|Social Media Specialist | Best Buy® Corporate
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20$ pre order bonuses at kmart

Kmart is now offering 20$ pre order bonuses on many upcoming releases, including Destiny, Watchdogs and several others. Plus with there offer you can get one for each system and collect the bonus for each of them. Is Best Buy going to start offering the same deals to compete with them? I will end up pre ordering were I get ther best bonus and deal.

Hi crabydl1,
Thanks for being a My Best Buy member, and thank you for inquiring about our gaming pre-order offers.
We are happy to provide our guests with a number of pre-order incentives that can help reward their patronage. These offers can include our "Get $10" offer for all My Best Buy members ($20 for Wolfenstein), in-game exclusives, exclusive box-art or steelbook cases, and of course 20% off all new games for our Gamers Club Unlocked members.
In fact, as zztoluca mentioned, if you are only looking at the instant savings and gift, Best Buy already comes out ahead for all our Unlocked members.
We are always evaluating the competitive landscape, and we definitely also want to keep bringing our gaming fans the best value for their money, so check back regularly for new offers.
Thanks!
Mike|Social Media Specialist | Best Buy® Corporate
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Pre-Order Bonus Question

So I want to Pre-Order Shing Megami Tensei Devil Survivor 2 and it does not confirm the bonus with the Soundtrack, Decal set and the collectable box. Other reatailers like Amaon and Gamestop does however. I was wonderong if I Pre-Order the game from here, will I get the bouns?

Hello Alex420,
Looking to upgrade Devil Survivor 2, eh? Great choice; we'd be happy to have you get your copy from Best Buy!
At this time we have not received word of pre-order bonuses available at Best Buy, but we have reached out to our business contacts to see if we can get any confirmation for you. Please watch this thread as well as the product page for any updates.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
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Help with pre-order bonus Castlevania Lords of Shadow 2

I recently placed an online order for Castlevania Lords of Shadow 2 but it was cancelled almost immediately from bestbuy.com itself for some reason. I'm really trying to lock in a pre order bonus with this game and I am unable to go the store personally today and pre order. I was hoping that the proof of placing an online pre order was enough to get the bonus if I go to the store tomorrow and buy the game regularly. Like I said I can't make it to store today, and really wouldn't want to drive all the way over there to pre order then come back the next day to pick it up if i could just make it one trip instead. Please respond quickly as I'm weighing in my options with gamestop and amazon at this moment if you guys won't allow this.

Hello Halo4life,
I am sorry to hear that your pre-order was cancelled. Regrettably without a pre-order placed before Castlevania: Lord of Shadows 2 released, we will not be able to supply you with the pre-order bonus. I'm sorry you weren't able to attempt a pre-order before yesterday, but I hope your next pre-order experience at Best Buy goes much smoother for you.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
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Dragon Age Inquisition $10 pre order bonus

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