Dragon Age Inquisition Preorder Bonus Digital Download Code

I preordered the PC standard edition of DA:I, and should have received a preorder bonus code in my email, but I have received nothing. I've pm'd the BBY inbox with all information requested, it was read last week and still not even the courtesy of a response. I have called the digital download dept 4 times, each time I am told my code is being "requested" and I should have it within 24 hours, yet still nothing. This is frankly ridiculous, can Best Buy not handle a simple preorder bonus correctly? I (and many others, judging by these forums) am being ignored because you already have my money. This is the last time I preorder anything with this company.

Hi malcore1976,
My apologies for the delay in response here!
While I certainly hope you’ve received your code by now considering how much time has passed, there is definitely an option for assistance if you have not. If you still haven’t received it, you’ll want to send us the following information as a private message to our Gaming-BBY inbox (clicking the hyperlink will open a new window with a private message addressed to the inbox):
Message Subject: Game Title & Platform
Message Body: Include...
• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)
Once we receive this information, we can research further and help out as necessary.
Thanks,
Brian|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

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    Hi there,
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    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

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    Hi there,
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    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

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    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

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    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

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    Hello Steven,
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    Hi ndwolfwood09,
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     Private Message

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