Draytek 2750n

Hi,
I've searched the forums and found a few threads on this modem/router.
However a lot of the posts seem to be historic and some of the threads never seemed to come to a conclusion.
Every time I'm almost ready to hit "Buy" I read one review that says it never worked and I stop myself.
I'm on a cabinet that has had Infinity sice around May/June last year. Generally speaking, if I was to buy one of the Draytek 2750n modem/routers right now, update it to the latest firmware - would it more or less work "out of the box" once I'd gone through the correct settings?
Some of the "bad" posts I've read bout this device included not being able to connect, stuck in a loo of connecting, authenticating and then failing.
Slow upload and/or download speeds.
Does anyone know if all these issues have now been solved? Is it safe to buy one now?
Thanks.

Before you commit to buying any Draytek for use on Infinity I'd do a bit more reading, start with my own experience here:
http://community.bt.com/t5/BT-Infinity/Draytek-2750n-users/td-p/780090
I'd like to point out this is my own experience and others have had no problem at all but you will find quite a few others posts that seem to follow suit with my own experience. I guess it's a case of you pays your money and takes your chance, I'll probably end up selling my Draytek 2750n as it just doesn't work for me without dropping the connection and lowering my ip profile using any firmware at all. Draytek are involved in my case but so far have not come up with a solution that works, just my 2p.

Similar Messages

  • FRITZ!Box Fon WLAN 7390 versus Draytek 2750n

    [EDIT]
    Thanks for your responses - Draytek it is.
    Currently available at broadbandbuyer.co.uk for £161.
    [/EDIT]
    Hello -
    I'm about to get BT Infinity and on the basis of the research I've done in this and other forums it seems I might benefit from swapping out the boxes BT provides for an alternative.
    I've narrowed my choice to the FRITZ!Box Fon WLAN 7390 and the Draytek 2750n.
    I've read quite a bit about both and I'm leaning towards the Drayte, only on the basis that I don't really need (and wouldn't make use of) the massive featureset that the FRITZ!Box offers.
    In essence, my requirement is for a stable, fast, long-ranging wireless connection (old house, thick walls).
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    Thanks!
    clearloon
    Solved!
    Go to Solution.

    I just wanted to follow up on this thread to note a couple of things about the Draytek 2750 that prospective purchasers may want to know which are not clear prior to purchase.
    1) the 2750 does NOT use machine names - everything needs to be done using MAC addresses and IP addresses. This means you need to know and remember what the MAC/IP address is for each machine on your network. If you don't have many machines this may not be an issue but if you administer more than a handful this is (IMHO) a bit of a hassle.
    2) possibly related, but when you bind a machine to a particular IP address then machine name visible to the network gets overridden and replaced by ipbindmac0 (ipbindmac1 etc). So if, for example, you have a network share bound to a particular IP address, it will not be called $machinename or $IPaddress but rather "ipbindmac0". Again, probably not a big deal if your network is small and straight-foweard, but a complete hassle if it's not.
    My two pence.

  • Draytek Vigor 2750n Connection Issues

    Guys,
    After searching the forums I chose to purchase a Draytek 2750n from BB for a replacement for my BT Infinity kit, however for the life of me I cant get the Draytek to connect to Infinity; I've followed the below guide and have had no luck;
    http://www.draytek.co.uk/support/kb/kb_vigor_v2750_setup.html
    I've tried all username conventions, my BT Yahoo email and password, [email protected], with a "space" as a password, [email protected] with a "space" as a password with no luck.  I can see the initial VDSL2 sync and with a profile of 17a however the Draytek constantly shows Idle > Handshake > Training.
    I did notice that the Draytek time was set to 1970!! could this be the issue?
    Infinity was recently placed live in my area with one of the smaller slimline cabs, is there anyway that the cab can only be accepting connections from the Openreach Modem? Can any BT forum guys advise?
    Can anyone share any experiences they've had, I'm at a loss and dont want to return the modem
    Cheers,

    Cleric wrote:
    toekneem wrote:
    Mine is set up with [email protected]  Space for a password details are all you need, and it definitely works with the 1.5.1 firmware
    The details are the same as page 19 of the BT Infinity user guide and troubleshooting booklet.
    One always gives way to one's elders and betters! :
    Belt and braces you have two options here both of which are known to work so if at first you don't succeed - try the other one!
    err!!! 3 options......go back to the OR Modem and HH
    [edit] It must show that you may be able to put what you want in, as long as the telephone number authenticates
    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • Draytek 2750 Setup Issues

    Posted similar in the broadband speed forum - this is probably a better place.
    Just installed Draytek 2750n, everything fine apart from upload speed.
    My upload speed is very low compared to the 6Mb I was getting - when I run speedtester I'm getting about 2.5Mb.
    Looking at stats the SNR in upstream 2 shows a s zero? What is this as the downstream seems OK.
    Is it a setting that's wrong in Draytek?
    Secondary question is that Draytek is configured with an ID of 101 for Infinity. In the HG612 modem there was two PTM showing as 1.101 and 1.301. What are these?

    Hi MAD_Zoiderberg
    I think the reduction in upload speed is due to the change from 8c to 17a on your cabinet rather than the use of a new modem router. 
    The Draytek uses the same Broadcom chip as the HG612 modem so should have very similar performance although there maybe some differences due to the software.  Your stats do indicate a very long line to the cabinet of at least a mile.  If you read this post  you will see Bald_Eagle1 reports a drop in upstream speed in going from 8c to 17a which is probably a trade off for higher download speeds. His line is long and problematic - do a search and you can read lots about his search for higher speeds - but shows similar stats from his HG612 modem that you get from the Draytek. 
    It is not suprising that you loose more upload than download as 17a uses higher frequencies IIRC. If there are HR faults or poor quality cabelling on your line as Mr Eagle suspects on his you will loose the highest frequencies first. You will notice he has only 2 upload bands like you rather than the three a shorter line has. I suspect the 0 is a reporting anomally which should show as n/a. The HG612 has a few reporting oddities so it would not be strange if the Draytek was the same.
     I fitted a Draytek over Christmas and find its performance is excellent but I also get variable upload results from Speedtest.net but I had that when I used the HG612/HH3 combo. The practical difference between a 5 and 6 Mb/s upload should be minimal in normal use so I would not worry if your connection is stable and you should be getting a few extra Mb/s on the download. 

  • Draytek vigor 2750 - connection seems to hold now...

    so i posted last week about the draytek 2750n that kept disconnecting  over the weekend i pluged in the HH3 / OR modem as i was away so my line could hold steady and raise the IP profile..
    wed morning and draytek support emailed me back regarding the issue  asking for some screen shots  so i plugged the draytek back in and sent the screen shots and decided to leave it plugged in.
    its now been connected for 18 hours and no drop  so im gonna leave it and see how it performs..
    here a screen shot of line stats..  can someone explain to me the SNR and how it works and how my line looks. 
    and maybe explain some of the other "relevant " stats and what they mean

    Thanks again ironman.
    Initially, I was on 1.5.3 as I had been previously (maybe 3-4 months) but no luck. Reverted to 1.5.2 which I'd used for about a year. No luck. Even tried the beta of 1.5.2 which I still had. Nope
    Sync'd up the time using the browser. Nothing. During the all too brief connections the time also syncs with the nntp server (see the log above). Again, inevitable termination regardless.
    Have tried using the config file I saved before I updated to 1.5.3. Have tried resetting to factory defaults.
    All to no avail.
    I can't help but think its something purely on the BT end. Everything is right on my side, everything has worked before now. But suddenly I can't stay connected.

  • Dratek 2750n Problem

    Hi is anyone else who are using the Draytek 2750n having new problems with authentication.
    I have been running 1.5.2 RC3 beta firmware for several months with  a continous connection until last week when my connection was dropped at 18:30 in the evening whilst surfing. I was unable to reconnect, tried updating to v1.5.2 final and still was unable to connect. However when re-connecting Openreach modem and HH3 connection is fine.
    After contacting Draytek support I was advised to return my Vigor 2750n under RMA. It has now been returned to me with the following comments:
    Reported Problem verified No
    Item/Component Replaced Yes (I have no idea what item/componet was replaced)
    Product/Firmware Re-set/reflashed Yes
    Tested Okay before return Yes
    Unfortunately I am still having the same problem. I have re-checked all settings i.e. WAN VLAN ID 101, WAP IP configuration PPPoE, etc etc
    The status is toggling beteen Idle/Handshake/Idle 
    I have re-contacted Draytek support for further guidance

    Hi Not sure it will help but can you try these settings If will connect?
    VDSL Setup: untick everything but let only the 17a clicked (you can try and the 30a alone) and set carrier at A43 or B43
    WAN >> Internet Access >> wan connection detection set mode at ping detect (ping ip set at google 8.8.8.8 or 8.8.4.4) if ask for any time set  at 150
    Redial policy with pppoe at always on
    Can you also check at hardware wan port (the one coming from telephone socket going to draytek if are the small metals bend?inside the incoming wan port)
    Good luck
    Babis

  • Is there a Wholesale issue with Infinity 2?

    So I've been on Infinity Unlimited for a few months and was getting constant 35-36mbps down and 7-8mbps up with latency of around 20-21ms (Draytek 2750n synced at 40/10). A couple of weeks ago I reviewed my package and as part of this I was advised that I could get the free upgrade to Infinity 2. I went through the process and the expected speeds were 55.6mbps down & 18.0mbps up.
    So Friday I got an eMail telling me that the upgrade had been completed. Restarted the Draytek 2750n and it was syncing at 67/20, looking good. Initial speed tests were also promising and although quite up & down I was getting up to 60mbps down & 12.5mbps up. Then it all started to go downhill. Very random speed results, high pings up to 50ms, slowdowns and complete halts.
    Fast forward to today, speedtest.net indicates 18-28mbps down & 5-8mbps up with a ping of 20-50ms!!! Even the BT speed tester came back with 9mbps down and a couple of meg up!!!
    To say I'm disappointed would be a bit of an understatement. I feel duped, especially as I was considering a great offer from Virgin. What is everyone else's experiences? I know a co-worker whom also has the same issue, I'm starting to feel as though there is a wholesale issue with this so called "Infinity 2". I would also suggest that I've been misold this product, it is attaining nowhere near what it should be. I'll wait for the 10 days and then report back.
    In the meantime I'll also investigate any local issues that could cause this. I want my speed back.

    Just done a test on broadbandmax.co.uk which shows 50.8/14.9 
    and speedtest.net and showed 14.6 up and 15.7 down with a ping of 10ms
    I can't even get the BT one to work!!!
    Although my profile says 76/20 I'm not even sure I've been "upgraded" anyway????
    I had the same thing with Madasafish about 5 years ago. I was getting a steady 2Mbps and they "upgraded" me and the speed dropped to 1Mbps. They said "...that's all your line can provide...blah blah blah" to which I replied "but I've been getting 2Mbps for over a year....." They of course weren't interested so guess what?...........
    .....I went with someone else.
    The mods on this site must be getting peed off with us plebs hassling them about this.
    Maybe they can pass it up the chain to those in their ivory towers to earn their keep and either get this sorted or at least admit there's a problem.

  • Using a 3rd party router for Multicast

    Hi all,
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    NOTE: the workarounds below haven’t been tested by BT as we do not support 3rd party routers and we do not endorse any of them. Our recommended router remains the Home Hub.
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    [From MartinH's post]
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    Billion 7800DXL
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    [From walkerx's post]
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    [TimCurtis' post]
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    Netgear R6300
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    [wigglr's post]
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    [zarf2007's post]
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    [HappySlayerUK's post]
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    TP-Link routers in general
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    [walkerx's post]
    List of routers that do not appear to work:
    Draytek 2750n
    Linksys EA4500
    linksys EA6300
    Netgear AC6300
    [From Red_Snow's post]
    If you use a router that’s not listed here, do a search on the YouView from BT board to see if advice has been posted elsewhere. If it hasn’t, do post your question.
    Thanks,
    Stephanie
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

    Thanks for confirming that quails.
    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • FRITZ!Box Fon WLAN 7390

    Hi All
    This is my first post so be gentle!!
    I was using my BTOpenreach modem with my Draytek 2830Vn+.  Unfortunately the Draytek has now been refunded due to a fault and I'm back on my HomeHub3.
    After much research I have found FRITZ!Box Fon WLAN 7390 to be a good replacement for both Modem and Router.
    Can anyone confirm this will work with my BT Infinity line and does it perform better than the BT Supplied equipment?  How is the wireless perfromance and even the Ethernet Performance?
    Also how long has this been out for is it worth waiting for a newer model?
    Thanks!

    sohail579 wrote:
    Hi All
    This is my first post so be gentle!!
    I was using my BTOpenreach modem with my Draytek 2830Vn+.  Unfortunately the Draytek has now been refunded due to a fault and I'm back on my HomeHub3.
    After much research I have found FRITZ!Box Fon WLAN 7390 to be a good replacement for both Modem and Router.
    Can anyone confirm this will work with my BT Infinity line and does it perform better than the BT Supplied equipment?  How is the wireless perfromance and even the Ethernet Performance?
    Also how long has this been out for is it worth waiting for a newer model?
    Thanks!
    Hi sohail579
     The fritz!box 7390 definitly works with Infinity, even with the factory firmware, you just set the VLAN to 101 and NO password needed. Even easier when using newer firmware.
    Ethernet performance is just as good, wireless I found slightly weaker signal, but does have  simultaneous dual band wireless, so might help you there.
    It is more expensive than the Draytek 2750, but does offer far more for the money.
    Plug your phones into it, it is also a Dect base station, it has 5 answerphones, VOIP and many many more features.
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    I believe it has been out for about 6-9 months.
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    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • Do we have a normal BT Infinity Install or is ther...

    We have just had Infinity installed in the Stevenage SG1 area for just over a week and the performance is really strange. Any sizeable download seems to go faster and then slower with a large degree of consistency. I’ve spoken to two other neighbours who have had infinity installed the same day and they have exactly the same pulsing transfer speeds - is this normal for new installs or is something wrong????
    The images below are the network traces while downloading a chunky file for my connection and two neighbours - they all look very similar.
    The Upload is a solid 8Mb but downloads seem to peak at 36Mb to 0 in a rhythmic fashion every few seconds. We've all been told we need to wait 10 days from install before it can be investigated but surely this is not correct?
    We've been told everything is fine and that we all have a solid 40/10 connection and a Draytek 2750N reports a theoretical max of 88Mb / 22Mb
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    My Install
    4 Houses Away
    10 Houses Away

    Hi,
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    Depending upon the "Cycle" when your hit the official BT SpeedTest site, I've seen speeds reported from 0.08Mb to 8Mb.
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  • Faulty but refused a port switch as they are alloc...

    First off someone at BT/Openreach really does need to address what is a truly broken issue management and escallation process at Openreach. It doesn't take much effort to provide feedback and information to Customers yet Openreach appear to be completely incapable of this.
    So, 23rd Aug my infinity that has been working for months goes from 22Mbps down/5Mbps up to 10Kbps down/7.5Mbps up - yes, 10k!
    I normally use a draytek 2750n so I swapped that out and put back the standard Openreach modem and HH3 that BT supply - no change in speeds.
    So I call BT, go through all the normal off and ons until an engineer visit to the house is arranged for the following weds. The engineer spends a few hours trying to sort it out, confirms that all is fine between the house and the cabinet but i need a port switch - Openreach refuse this as the ports are assigned for new installs. I'm supposed to get a call back to arrange this  - no call.
    I call BT and they say an engineer will visit the cabinet/exchange on Monday 3rd (this week). I get home in the evening  to find that nothing has changed but do have a message on the answerphone from the Engineer informing me that he has sorted a few things out and given a few days everything will be back to normal - that does happen right?!?
    I'm straight on the phone to BT who arrange an engineer who will sort everything out today and call me to confirm so that I can check. I check at 5pm today - no change. I ring BT - Openreach cancelled the Engineer because the engineer from Monday closed his call - after I'd rung on Monday and booked for today.
    During this call I was told that the Engineer from Monday 3rd had also requested a port switch and been refused, no spare ports ( again I expect they are reserved for new Customers). So despite the message I'd received he knew that a port switch was required. I'm told that an engineer is now coming onFriday and will check everything is working. My obvious question is 'are there now ports available for existing customers'. The response was that the engineer would find out on Friday and book an Engineer for another date if not.
    Now as a customer who has a contract with BT I expect faults to be fixed in a timely manner without constant chasing by myself. I do not expect BT to refuse to fix my fault becuase all spare ports are allocated for new customers - surely a breach of contract.
    I've now been without Infinity for 2 weeks and I have little faith that Openreach will resolve it next time or put in place the required Engineers to resolve the problem.
    Anyone any ideas how I can get a resolution to the port switch I require and ensure that Openreach do what needs to be done?

    So another engineer visit to fix the problem. First of all he tries to get out of switching the port but we stand firm and tell him that two other engineers have already identified the issue. Off he goes to do a lift and switch ?
    He comesback, plugs in his magic box and tells my Wife that it says we should get 25mb - I'm guessing that this device just reads the profile rather than testing the line as when he used http://www.speedtest.bbmax.co.uk/ to test the speed on our laptop rather than any of the BT sites and showed my Wife that he had managed to get 5Mbps and not to worry as this would increase back over 20Mbps overnight. He did mention that
    I get home this evening to discover that we are getting 10k downstream, 4.5m up. How is this possible - well the only way I can think is that the ports have been switched back again. Even if thats not the case why would the speed decrease from what he tested to such a degree and why would he expect the speed to increase by 400%+ overnight?
    So, 15 days after reporting the fault, 3 engineers, 3 hours on the phone to a call centre that isnt even the company responsible for the problem and the only thing that has been acheived is a slight reduction in upstream speed. Unreal
    Oh, and the call I was promised by a manager in India that would be between 7 pm and 8 tonight to confirm that everything was fixed - i guess it was too much to expect that to happen.
    Here's hoping that the Mods are able to help as I don't know what else to do.

  • Why do you have 2 boxes ?

    Hi Everyone ! I just want some info .Why is it that B.T Infinity uses an OR Modem and a Router separate ,but people are using the Draytek 2750n which is a combo router/modem making it just one box ? maybe its a techno thing or just to do with something i don,t know much about ha! views would be interesting thanks 
    JamJar62

    dai_bonehead wrote: 
    http://www.shop.bt.com/products/draytek-vigor-2750n-vdsl-fttc--wifi-router-7W6H.html?q=draytek%20275...
    Slightly off topic - for which i apologise - but is this tacit approval for using the Draytek 2750n given that BT Shop are selling 'em?
    I wouldn't be without mine worked first time out of the box  - sorry for those who had/have troubles connecting.
    Only improvement I made was purchasing a set of higher dB antennae as I live in a giant Faraday cage aka Rectory 

  • New Installation - Red Light

    Hi,
    Engineer came to install yesterday, all was going well until we tried to get the HH3 (or my Draytek 2750n) to connect.
    Both failed, the HH3 has a constant Broadband red light.
    Modem was synching at 70Mb, (tested by the engineer) so that side is working.
    After a series of phone calls by the engineer, it was discovered that something (a step, not clear exactly what) was missed and so its not fully activated.
    A separate job has been created, for another division of BT to carry out the work, but I have no idea what this, or when this will be.
    I am now left with no Internet (the ADSL line has been ceased) and no clear idea when this will be fixed, a "few" days was mentioned.
    arggh

    It actually needs to be rebuilt by Openreach as they own the cabinet
    An engineer visit is require although he'll do nothing other than call the Openreach helpdesk
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

  • BT infinity 2 Random Disconnects

    Hi I have had BT infinity 2 for almost 3 weeks now but I have been disconnecting from install till today.
    The disconnects are random and I can disconnect 3 times a day or its stable for 4 days straight before disconnecting.
    My speed however stays close to the engineers estimate of 70/20 ( currently connected at 67/20) which is great.
    I would like to have a stable connection but don't know if its my line to the cabinet of around 300metres or my equipment.
    I'm currently using the Draytek 2750n and can see that im getting CRC errors.
    I have used the HH3 and O/R modem and have had disconnects.
    I connect wireless on my pc and get speeds of 40/8 which is fine since its a limitation of the wifi card. 
    Have tested via ethernet and get 65/12 but still get disconnects.
    Any help will be greatly appreciated
    Thanks

    can you enter your phone number and post results  remember to delete number  https://www.btwholesale.com/includes/adsl/main.html
    if you have a hh5 can you go to troubleshooting then helpdesk and post 1-12
    can you rumn btspeedtester and when first test completes then run diagnostic test and post results
    btspeedtester
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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  • Alternative to Broadband Talk?

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    Steve_Wise wrote:
    I was wondering if anyone has any experience of connecting a Siemens Gigaset N300 base to the Home Hub 3? In theory this should work, provided BT is not doing anything to disable it.
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    Steve
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