Dreamweaver 8 Trial Help problems
Howdy - I just recently downloaded the trial version of
dreamweaver 8 (windows XP, new Dell XPS system with plenty of
processing power/RAM/etc.) and it appears to be working just fine,
except when trying to access certain items on the help menu
(dreamweaver help, getting started with dreamweaver) this causes
dreamweaver to close (with this message "Dreamweaver 8 has
encountered a problem and needs to close. We are sorry for the
inconvenience."). I have finished the "getting started tutorials"
through the adobe web site and wanted to move on to the materials
within the help documents, but for some reason help will not work.
I have also updated the trial to 8.0.2, and while this fixed the
problem for a minute (I was able to access the help files one time)
I am now back in the same boat, with no access to help.
Any suggestions?
Thanks a lot - Jon
EDIT: Now I've found the online helpdocs and PDF versions of
these, so at least I have access. In addition, I reinstalled DW8
and this has fixed the problem, at least for now. Just curious if
anyone has had any similar problems (although I searched the forums
and didn't see any) with installed help. thanks again
Standby - I have asked for some support from the cavalry!
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
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- Macromedia (MM) Technotes
==================
"jcfay" <[email protected]> wrote in message
news:ea2s22$7mg$[email protected]..
> Howdy - I just recently downloaded the trial version of
dreamweaver 8
> (windows
> XP, new Dell XPS system with plenty of processing
power/RAM/etc.) and it
> appears to be working just fine, except when trying to
access certain
> items on
> the help menu (dreamweaver help, getting started with
dreamweaver) this
> causes
> dreamweaver to close (with this message "Dreamweaver 8
has encountered a
> problem and needs to close. We are sorry for the
inconvenience."). I
> have
> finished the "getting started tutorials" through the
adobe web site and
> wanted
> to move on to the materials within the help documents,
but for some reason
> help
> will not work. I have also updated the trial to 8.0.2,
and while this
> fixed
> the problem for a minute (I was able to access the help
files one time) I
> am
> now back in the same boat, with no access to help.
>
> Any suggestions?
>
> Thanks a lot - Jon
>
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>
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>
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>
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