Dreamweaver Business Catalyst Extension Bug/crash

I am having trouble with that Business Catalyst extension  in Dreamweaver CS6 ... to be exact, when i first installed Dreamweaver and the Business Catalyst extension with it, it worked perfectly fine, but after i clicked on the log out button on it, it stopped working completely and every time i try to log back into it, it crashes the whole Dreamweaver program... I have tried re-installing Dreamweaver, and it seamed to work again, but after i restarted my laptop, it stopped working again. I am guessing that it has something to do with the login, but have no idea how to fix it.
I am running on Windows 7 HP pavilion dv7 laptop with a 2.10 GHz processor, 4GB RAM and more than enough harddisck space for everything to run good.
I would rerally appreciate some help with this. Thanks in advance.

I have moved this from the Dreamweaver General Discussion forum to the Business Catalyst forum, where it's more likely to seen by someone who can help.

Similar Messages

  • Dreamweaver crashes when "initializing" Business Catalyst extension

    Hi,
    This was my first intent to use the the BC Extension for DW (CS4).
    First I was able to open DW and to to connect to BC via the extension panel. I uploaded my website to BC as a trail site and then the problems startet. DW would crash with almost any step I took.
    At least I was able to open DW again. But from the moment on, that I clicked "stay logged in" in the BC-Panel, DW crashes from the moment on, when "initializing" BC. That means, I just can´t use DW anymore, because the programme crashes before even opening.
    Anyone any idea?
    Thanks

    Hi Ginoem50,
    If you experience JavaScript error messages when using Business Catalyst extension with Dreamweaver clearing the cache of Dreamweaver almost always solves it.
    So there are two ways of solving this issues.
    The first one is to remove the extension through the Extension Manager and re-install it.
    The second one is to clear Dreamwaver's cache. Its cache is kept in a file in its Configuration folder. That file name depends on OS:
    For Windows  it is WinFileCache-<randomString>.dat
    For  MAC  it is MacFileCache-<randomString>.dat
    Deleting of that file clears the cache. After restarting Dreamweaver is creating new one.Location of the cache file defers for each version and operating system.
    Here is a list of locations depending on OS for Dreamweaver CS4
    Vista & 7: C:\Users\<username>\AppData\Roaming\Adobe\Dreamweaver CS4\<language>\Configuration
    XP: C:\Documents and Settings\<username>\Application Data\Adobe\Dreamweaver CS4\<language>Configuration\
    MAC: MacHD : Users : <username> : Library : Application Support : Adobe : Dreamweaver CS4 : <language> : Configuration :
    Note that folders AppData in Vista and Application Data in Win XP are normally hidden. In order to unhidden them you need to:
        For Vista:
            Open new Windows Explorer window.
            Press Alt to reveal the text menu.
            Choose "Folder Options" from "Tools" menu. In the pop-up window go to "View" tab.
            In the list of options find "Hidden fles and folders" section and mark "Show hidden files and folders". Press ok to Apply the change and to cloce the pop-up.
        For Windows XP:
            Same as for Vista except that you don't need to press Alt in order to reveal the text menu. It is always visible
    Andrei

  • No login available in Business Catalyst extension panel in Dreamweaver CS5.

    I am not getting the login form in the Business Catalyst Extension panel in Dreamweaver CS5.
    I have added the extension and restarted Dreamweaver, but the panel still shows two buttons: Get Started ( taking me to download the extension) and Learn More ( taking me to a page that does not exist anymore).
    Does anyone know how to make the login form appear so that I can get Business Catalyst integrated with Dreamweaver CS5?
    Evan

    Try to restore the Dreamweaver Preferences as given in the link below, and see if that helps
    http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html

  • Can I resize the Business Catalyst Extension?

    I would like to resize the Business Catalyst Extension in dreamweaver. Right now a scroll bar sits in the middle of the extension window and I can't move this extension bar. Does anyone know how I can do so? Thanks.
    Screenshot of the issue: http://prntscr.com/2c4ptn

    Perhaps if you ask the BC forum you'll get better answers.
    http://forums.adobe.com/community/business_catalyst
    Nancy O.

  • Dreamweaver Help | Dreamweaver-Business Catalyst integration

    This question was posted in response to the following article: http://helpx.adobe.com/dreamweaver/using/dreamweaver-business-catalyst.html

    The sequence above for importing a business catalyst site won't work for me. I've opened a support case back on the 4th. It was escalated. Still, today on the 12th I've gotten no response. I just get a little flash wheel spinning as it attempts to retrieve the site definition. Is this related to my adobe id? Or to my master rebranded partner sites default url? I've deactivated, reactivated, I've deleted the prefs from the library in osx for Dreamweaver. I've uninstalled, reinstalled. Still not working and no replies from Adobe. What gives?
    Import a Business Catalyst site
    For information on migrating sites that you previously created using the Business Catalyst extension, see Migrating Business Catalyst sites to Dreamweaver CS6.
        Select Site > Manage Sites.
        Click Import Business Catalyst Site. The list of Business Catalyst sites you created with the Adobe ID is displayed.
        Select the site, and click Import Site.
        For the site that you are trying to import, specify a location on your computer.
        Enter the password related to your Adobe ID.
        When the file activity is complete, click Done.
    above is what doesn't work for me... It hangs after I click import...

  • Dreamweaver 2014.1 won't connect with Business catalyst extension

    I have DW 2014.1 installed and up to date. Followed all guidelines when installing BC extension. Restarted machine, restarted DW. Uninstalled BC extension, reinstalled extension. Adobe extension manager up to date. Creative cloud desktop is running with sync on.
    Has anyone solved this issue?
    Thanks

    Hello Gregory,
    Can you try the below steps:
    1. Goto AddOns page and uninstall Business Catalyst.
    2. Now verify that BC is no more installed on your machine for DW CC 2014.1 (Goto Site menu > Manage Sites.....Import Business Catalyst Site Button should NOT be available anymore)
    3. Clean up your DW CC 2014.1 preferences. To do so, please delete the following folders:
    Win : %appdata%/Adobe/Common/15.0 ; %appdata%/Adobe/Dreamweaver CC 2014.1
    Mac : ~/Library/ApplicationData/Adobe/Dreamweaver CC 2014.1 ; ~/Library/ApplicationData/Adobe/Common/15.0
    4. Now Re-install the BC Extension from the AddOns page.
    Let me know if you still face issues.
    Thanks
    Subhadeep

  • Help after downloading the business catalyst extension

    I have downloaded the catalyst extension and when i go to dreamweaver , windows, business catalyst, nothing happens

    If you have a Business Catalyst site file open you shoud see this as in the screenshot. There is also a new 'Business Catalyst' workspace as well.

  • Business Catalyst extension no longer working in DW CC 2014.1

    I am trying to import a BC site in the new version of Dreamweaver. All I get is a dialog box telling me that I need to install the extension, which is already installed.
    The Business Catalyst window just shows a link to a video and a 'Get Started' button which does nothing when I click it.

    I am locking this discussion so that we can focus on your other post.

  • Business Catalyst extension not working since upgrade

    I have installed the CC 2014.1 upgrade and now can't get my BC extension too work.
    I click on Site->Manage Sites->Import Business Catalyst Site to add a BC site to DW and a dialog comes up saying BC is available as an add-on.
    That then takes me to the Adobe Add-ons page which says it is already installed. If I go to Windows->Extensions it says there are no extensions available.
    If I go to the Business Catalyst window in DW it shows a video link and a button that says 'Get Started' which does nothing.
    What has happened?

    I've installed the Business Catalyst add-on for Dreamweaver CC and I'm having a similar issue to the initial post above but I'm also receiving the error showing in the first (Dreamweaver) screen grab below. When I view applications through CC App, it shows that the Business Catalyst add-on is installed. Likewise, when I use the Adobe Extension Manager, it also shows the Business Catalyst add-on is installed. I've followed your instructions for cleaning up the Preferences. I've also tried uninstalling and re-installing the Business Catalyst add-on several times. I noticed one of the troubleshooting steps for Business Catalyst add-on states:
    a. Check the version of Adobe Extension Manager CC installed on your machine.
    b. If the version is not 7.3.3.39 or later, update your Adobe Extension Manager CC using the Creative Cloud app.
    I checked my version of Extension Manager and it's only at ver. 7.3.2.39 even though I followed the update procedure through the Creative Cloud app. I've closed all apps and re-started my computer. I've followed all the troubleshooting procedures I can find on the Add-ons website and the forums and I'm stuck.
    Dreamweaver screen grab:
    Extension Manager screen grab:
    My versions:
    Dreamweaver CC 2014.1
    Extension Manager CC ver. 7.3.2.39
    Business Catalyst ver. 1.0.0
    Creative Cloud Desktop Manager ver. 1.9.0.465
    64 bit Mac OS X (10.10.2)
    I appreciate any assistance.

  • Dreamweaver Business Catalyst SFTP Fail

    I really think business catalyst has some potential, but I have yet to be able to connect to it using dreamweaver cc or cs6.
    Windows 7 x64
    Kaspersky Internet Security (I have tried with it disabled)
    When I try to connect to the servers using sftp I get the following error: (it doesn't even give me a log file)
    I have no problems logging in with FileZilla.
    Both BC support and Dreamweaver support have been completely utterly useless.
    I'm praying someone on here has come across this with a resolution. (seems to be a common problem - I have yet to fix)

    I am assuming you are correctly using these connection details:
    SFTP account details
    Host name - mydomain.com
    Protocol - SFTP / SSH File Transfer Protocol
    Port - 22
    User name - mydomain.com/[email protected]
    Password - Your admin login password
    Notice the way username is inserted here.
    You might also want to check your FTP log if it has anything to suggest what is wrong.  To get the log file do this:
    Window >> Results >> FTP Log
    See this picture:

  • Dreamweaver &Business catalyst

    Hi everyone,
    I got a very strange question. I downloaded the whole website into my dreamweaver cs4 console.
    When I preview the average webpage from the DW, the name of the webpage just changer to a weird one,like TMP3gl652end2.htm
    When I preview the template file(suffis with .dwt) from the DW, it is said Server Error 404 - File or directory not found.
    I don't know why, because it seems everything else is Ok.
    Thank you for help. Look forward to your answer.
    Linda

    Hi lindaqiu84,
    I don't have CS4, but I tested this in CS5.5 and this is not how it works for me. I used BC Extension to log in and download the site locally. Once the site was downloaded I went to Local View inside Files panel and opened a page. To preview that page I went to File > Preview in Browser > Chrome and what happens is that DW preforms a put action (uplaods the file to the actual site) and then opens that page on my site in Chrome.
    I really don't know why it behaves so differently on your machine...
    -mario

  • Cant update Business Catalyst Extension

    Hi,
    when trying to install the BC extension 1.0.3 the Extension Manager prompts "The Menus cant be updated. The extension will not be installed."

    If you are using Mac, please update Extension Manager CS6 to 6.0.4.8 then retry.

  • What features does the Dreamweaver extension Business Catalyst have?

    What features does the Dreamweaver extension Business Catalyst have?
    I am looking to create an e-commerce website and wonder if the business catalyst extension is useful.

    Thank you so much for all your help
    Just a few last things:
    I have good web-designing abilities and with dreamweaver, but are there any books or extra help on how to create proffesional websites using Dreamweaver CS5.5 - as this is for my business (retail-jewellery) and I want it to be really interactive and user friendly.
    Also what are the best adobe suites to create a professional e-commerce website?
    Does the After Effects CS5.5 the only adobe software that lets you have moving graphics and text?

  • Import Business Catalyst site into Dreamweaver {subject edited by moderator}

    I created a website using Dreamweaver CC. I added business catalyst extension and want to use its feature for the site I created within Dreamweaver.  However, every time I tried to open up the business catalyst section, it wants me to create a new trial site.  How do I skip this step and integrate what I already created using Dreamweaver CC?  I don't want to have a trial site. I want to use what I already created using Dreamweaver CC with the business catalyst extension.  Help!!!!

    I'm afraid that's how Business Catalyst works.  You can't just upload any site to BC servers.  You must first create a BC account, create a BC site template, edit your template, activate BC modules, etc...  If all you want is to host your DW site without rebuilding it with BC, I suggest you look for commercial web hosting someplace else. 
    Nancy O.

  • I am attempting to instal the Business Catalyst extention to Dreamweaver CC (2014).

    The Business Catalyst extension does NOT appear in my Dreamweaver CC 2014 program. I keep getting "instal the Business Catalyst extension via Extension Manager". Please advise?

    Please confirm that it is installed using Extension Manager CC? And it is showing as installed inside that application?

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