Dreamweaver CS4 serial number invalidated after 8 months of use

In January 2nd 2014, I purchased an OEM version of Dreamweaver CS4 for Windows from a reseller called "Smart Shop" which looked like a serious outfit [emails from Jet Support were received with a link to "Access your order and customer support http://appscustomerscare.com"]. A serial number was obtained. I downloaded the program from their site  and installed it without any problem: When I launched the application, the serial number was inserted and the Adobe server validated it: the application worked seamlessly for more than 8 months.
Yesterday, when I launched Dreamweaver CS4, a dialog box showed up stating the the serial number used was invalid! I used the serial number that I had been given to activate Dreamweaver but the form showed a red X at the end of the serial number meaning the the serial number was invalid.
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
Now, I'm back to the trial version (available for 29 more days)!
Is there a licensing problem link with buying an OEM version of Dreamweaver from resellers?
Why was the serial number considered valid on first run and all successive runs and then invalidated after 8 months?
How can I be sure that my next "bona fide" purchase of Dreamweaver won't run into the same problem?
Is there a way to recognize good from bad resellers?

Sorry you got nailed - Next time try this
http://www.adobe.com/cfusion/partnerportal/index.cfm
Some info about appscustomerscare
http://www.scamadviser.com/check-website/appscustomerscare.com

Similar Messages

  • How Do I Find My Dreamweaver CS4 Serial Number?

    How do i find dreamweaver cs4 serial number?

    If it's registered, you would just log into your Adobe account and it will be listed there under Applications and Subscriptions.
    Otherwise, it's either on your installation disk, or in the original email (which you printed and saved for future use, right?) that you got when you purchased the download from your online retailer of choice.
    If none of the above, you're probably stuck, Adobe no longer supports CS4.

  • Acrobat XI Pro Serial Number Invalid after transfer to new Mac

    I recently got the new MacBook Pro OS X 10.9 and when I started up my computer I transferred all of my information over to my new Mac from my old MacBook (2008 version).
    I was happy that my Acrobat XI Pro transfered over, but it only transfered as a "trial" software and all previous records of purchasing my sofware in my account at Adobe are now gone. I thought I would be fine because the trial software frequently reminds me that it is a trial, and prompts me for my serial number. I have my serial number from my previous Acrobat saved and entered that number. When I do, this message pops up,
    "This serial number is not valid for Acrobat XI Pro. You can either use a valid serial number for Acrobat XI Pro or use this serial number on the appropriate product."
    What???
    Please help, my trial ends soon and I've run out of options. I can't lose this expensive software!

    Hi NLC alamo,
    Adobe does not recommend using any migration software to transfer the software.
    Please remove Acrobat and reinstall it and use the serial number to activate it.

  • My serial # is invalid after 4 yrs of use.

    My serial # for CS4 Master Collection is invalid after 4 yrs of use. It's only been installed on one computer. I'm very upset that I have not been able to get any phone support or a responce on chat all day about this issue. I've done some reading about this, everyone that posts claims they bought an illegal product, I bought the program from Staples, what can be done? Please help!!

    This might help
    Trial Version — Reverts to

  • Serial number invalid after installing on second mac

    I have an educational licence of CS6 (mac) I bought a year ago. Now I installed it on a second computer (mac) at the place where I work sometime (this Mac is nog registered to me personaly).
    Soon after the serial was invalid on both computers. I deleted the software completely, but sadly i didn't deactivate it first. Tried to reinstall to deactivate, but the serial is now invalid.
    What to do?
    Olivier

    Hi, I have the same problem after replacing my hard drive. I reinstalled CS4 from the DVD and put the serial number but CS said the serial number is invalid.
    CS is deactivated on other computer and also on old hard drive.
    I need to work... I would greatly appreciate it if this can be solved quickly.
    Thank you!!

  • Dreamweaver CS4 Serial Number Activation

    I used to have Dreamweaver CS4 on my computer. I recently changed laptop so I desactivated the serial number and desinstalled the software. I am now trying to reinstall it on my new laptop but the serial number is not recognized. Any ideas on what I should do?

    Was your previous version a Student/Teacher or Volume Licensed Edition from a reseller? 
    Find your serial number quickly
    Have you logged in to your Adobe account to confirm you have the correct serial number?
    Adobe ID
    Unfortunately, most of us are product users like yourself. So a bad serial number is beyond our scope of authority.  That's something only Adobe can help you with.
    Nancy O.

  • Using serial from product box, but serial number invalid after installation?

    Ok, so.  I have a copy of Photoshop 5, a physical copy, in the original box.  I tried to install it on my computer, and actually did so successfully--it recognized the serial number from the box as correct and did a full install.  However, when I actually opened Photoshop for the first time, a message came up saying that the serial number was invalid, and my options were to enter a new one or wait until next time, when I'd have to enter a new one for Photoshop to run.
    I haven't closed it yet because I need it for work and don't want to risk it not running.  Why would my definitely valid serial number not work?  I double and triple checked what I typed in, and it initially accepted it, only rejecting it after installation.
    I'm on Windows 7.

    Welcome to the forum.
    Did you purchase this copy of Ps 5 (Assume CS5, but please correct me, if it is the very old Ps version 5) from Adobe, or a 3rd party?
    If from Adobe, log into Adobe.com with your Adobe ID and go to My Products. Verify the S/N there.
    If from a 3rd party, it could well be that the S/N provided has been "used up."
    Good luck,
    Hunt

  • Dreamweaver CS4 Serial Number Problems

    Hi guys, I bought a new copy of Dreamweaver CS4 a couple of years ago, installed it, and its run fine. I don't build websites for a living, have just built one for myself and a couple of groups I'm involved with.
    Just a few weeks back, I went to use the program and it told me to enter my Serial Number. I thought this was a bit wierd as I'd been using the program for a couple of years, and entered the Serial Number provided on the packaging when first installed. When I entered the Serial Number a red X appeared next to the number and the message "The serial number you entered is not valid"
    Why would this have happened? Has the program been corrupted? I've been using the program without any problems until this started, now I can't seem to get into it. How can I fix this problem?
    Many thanks.

    Hi everyone, thanks so much for your replies, I really appreciate it. Sorry for my slow response, I have to travel a bit for my work so have been away lately. Jim, I have checked the serial number a few times to make sure I didn't mess it up. But am still having issues.
    Carey, the problem I'm having isn't with trying to install it on a new pc. The problem is with my two current pc's. I first loaded the product to my main pc approx 2 years ago, and its been working fine. I installed it to my laptop more recently when my main pc went in for some repairs. Its been working fine on the laptop too. However, in December last year, my main pc was struck with a virus. I don't know if this was at all related to the issues I'm now having with my serial number,  but the next time I went to use Dreamweaver, it started giving me a countdown for when I'd need to install my serial number. When that countdown reached 30 days it locked me out. When I entered my serial number, the red X appeared next to it and said "The serial number you entered is not valid".
    The program worked fine on my laptop, until I went to use it a couple of weeks ago, and now when I open it an error message pops up which reads:
    "Licencing for this product has stopped"
    "This product has encountered a problem which requires that you restart your computer before it can be launched"
    Then it goes on to tell me that if the problem continues I should contact Adobe, and it gives the error message: "Error: 148:3"
    When I restart my computer, I get the same error message.
    I have been really happy with the product. I don't want to install it on a new pc, I just want to sort out the serial number issues that have started and to get it working again on my existing pc and laptop.
    Thanks again everyone for your help.

  • CS4 serial number invalid on new Macbook Pro

    I have CS4 and a new Macbook Pro. My old apps will not launch with old the serial number. Is there a way to get my old apps to work?

    Ah, that is more specific.
    Hopefully your software has been registered with Adobe, or you have proof of purchase.
    Serial number issues and activation are directly handled by Adobe. We are forum volunteers and do not have that authority.
    Contact Customer Care
    If you have to directly get in contact with them, there are phone, email, or chat options under "Still need help"?
    Gene

  • Photoshop Elements 11 serial number invalid after computr reset

    I reset my computer (Windows 8 OS) and all programs installed through disc were deleted. I need to reinstall Photoshop Elements 11, but when I entered my product's serial number it said it was invalid. The program was completely erased from my system, and yet it is still activated. Is there any way to deactivate it without the program being on my system? Is there any way to reinstall it at all?

    you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
    but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
    make sure you're using the correct number to activate:  http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Re: Dreamweaver CS4 Serial Number Problems

    Hi
    I am having the same problem however mine is a student edition and it was working fine but now isn't.  I have contacted Adobe and they have told me that they cannot troubleshoot CS4 as the version is too old - then I sat with an advisor for an hour that accessed my computer and he just disconnected me as he couldn't solve the problem.  The college have told me to contact Adobe, Adobe told me to contact the college. 
    I am tearing my hair out, I have paid for a web design course that I can not use because of a serial number.  Can anyone help its driving me crazy.
    I have tried all the troubleshooting on the website.
    Many thanks,

    What problem exactly are you having with the serial number?
    The original poster of the thread you posted this message in originally stated that the software was working fine for some time, and then suddenly asked him to enter a serial number.
    Is this also what you are facing?
    If not, please describe your situation.
    Feel free to PM me your serial number and I can check it out for you.

  • Serial number "invalid" installing Design Standard- Initially used on PC, changed to IMac

    Hi everyone !
    I have recently upgraded from my alienware to a 5K IMac, i'm now trying to re-install Adobe CS6 Design Standard. My Serial number is being rejected...
    Hoping that's not because it can only be used on PC.
    Dowloaded the one on my IMac from Adobe.com, just trying to put in the serial that is also from my account in adobe.
    Thank-you!!!

    Hoping that's not because it can only be used on PC.
    Exactly that. You need to run a platform swap.
    Order product | Platform, language swap
    Though I can already tell you that you won't enjoy your CS6 on a 5k Retina display. It's not compatible and everything will look soft and/ or tiny.
    Mylenium

  • Serial Number invalid after second install attempt

    That sums it up.  Now somebody fix it.

    What are you trying to install?  Do you receive an error message?  What operating system are you using?  Do you have any other Adobe Creative Software installed?

  • Photoshop CS4 serial number flagged as invalid on reinstallation.

    Photoshop CS4 Serial number flagged as invalid when I know it's OK. I have been transferring my software to Windows7 from XP by running two operating systems on separate volumes so I can keep working while dealing with compatibility problems. I have my original CD with serial number that I have been using for years. I have wasted a lot of time on this but I am now at the stage where I have deactivated and uninstalled PS from XP, reinstalled from download from Adobe on Win7. When I install I'm asked for the serial number which is accepted OK. When I try to run PS I'm again asked for s/n but this time it's flagged as Invalid. I have had to resort to running as 30 day trial while I trying to find a solution. I'm now desperate, Help Please!

    Thanks for that. Yes, I had seen that before and tried it. It made no difference unfortunately.
    BUT the good news is, I have tried again this new day and NOW it goes through. Go figure!
    Thanks to everyone in this Discussion for your suggestions.
    Problem somehow resolved itself?!

  • I was directed to adobe to download CS4 on my new iMAC after hardware failure on PC.  The valid CS4 serial number for the PC is not recognized by Adobe, even though I downloaded all the software successfully.  They gave me a free 30 day trial.........Does

    I was directed to adobe to download CS4 on my new iMAC after hardware failure on PC.  The valid CS4 serial number for the PC is now not recognized by Adobe, even though I downloaded all the software successfully on the new iMac..  They gave me a free 30 day trial on the new iMAC.........Does this mean I have to spend a lot of money to update and activate the latest CS release on the new machine ??????

    Purple Lobster your Creative Suite 4 serial number is for Windows or Mac only.  If you were previously using it on Windows then it is likely you have a Windows license.  You can verify by checking your serial number at http://www.adobe.com/.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    If you wish to run Adobe Creative software on your new iMac then I would recommend a Creative Cloud complete or single application membership.  You can find more details at https://creative.adobe.com/plans.  There is also a 30 day trial available for the Creative Cloud if you wish to evaluate the newest versions of the Adobe Creative applications.

Maybe you are looking for

  • Installing Oracle9i on Linux Suse 7.1

    When I ran the runinstaller of the first CD I got this error message : oracle@spirit:/DISK1/ORACLQA/Disk1> ./runInstaller oracle@spirit:/DISK1/ORACLQA/Disk1> Initializing Java Virtual Machine from /tmp/OraInstall20 03-09-27_02-34-50AM/jre/bin/java. P

  • Upgrade Fails at step RDDCP4TB (SQL Server 2005)

    During the process of upgrading to ECC 6.0 from 4.6c, you may also encounter the following error during the SAPUP step RDDCP4TB: <b>BATCH JOB RDDCP4TB FAILED SEVERE ERROR: Batch job "RDDCP4TB", job count "timestamp" aborted</b> If you log into the sy

  • Infopath submit - how to hide - Save as dialog box - You can only save this file to the current site

    HI, I have a infopath form. In the submit options, i have used the below: submit options - sharepoint document library Data connection - Sharepoint Library Submit Doc library - lib location File name: concat("User Info - ", ResourceName, "-", Persona

  • BW table name

    I require 1> Table name for number of packets loaded in each request.

  • Disable a field at Item level for SC confirmation Screen

    Dear All , PLEase help me with a step by step instruction on how to disable field at Item level of  confirmation screen of SC . I tried in Webdynpro component : Web Dynpro Component:/SAPSRM/WDC_DODC_CONF_IBD in se80 and below is what I get ; When I c