Dreamweaver Fails To Load On Acer Laptop

Question

I recently purchased an Acer 6920 laptop, everything runs
fine, including other CS3 applications, however Dreamweaver loads
to the point where the splash screen shows initialising files and
then...nothing. I contacted Acer software support and was told
there is a conflict with the 3rd party PSD app shipped with the
laptop as part of what they call empowering technology :) I was
given the following fix, which has solved the problem:
First restart in safe mode - Click on start, type msconfig
into the search box, hit enter. Once open click on the boot tab,
under boot options select safe boot and then minimal click OK and
then restart
Once rebooted navigate to the following folders and in each
case rename the PSDProtect.dll file to something else such as
noPSDProtect.dll:
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64
Restart your computer and all should then be fine loading
Dreamweaver, PSD will still work except you will lose drag and drop
functionality. Personally I don't use PSD but simply had to get
Dreamweaver working
Hope this helps someone
Dave

Answer 1

Very thoughtful of you to post Dave, thanks.
"DavePace" <[email protected]> wrote in
message
news:g35f04$fou$[email protected]..
>I recently purchased an Acer 6920 laptop, everything runs
fine, including
>other
> CS3 applications, however Dreamweaver loads to the point
where the splash
> screen shows initialising files and then...nothing. I
contacted Acer
> software
> support and was told there is a conflict with the 3rd
party PSD app
> shipped
> with the laptop as part of what they call empowering
technology :) I was
> given
> the following fix, which has solved the problem:
>
> First restart in safe mode - Click on start, type
msconfig into the search
> box, hit enter. Once open click on the boot tab, under
boot options
> select
> safe boot and then minimal click OK and then restart
>
> Once rebboted navigate to the following folders and in
each case rename
> the
> PSDProtect.dll file to something else such as
noPSDProtect.dll:
>
> C:\Program Files\Acer\Empowering
Technology\eDataSecurity\x86
> C:\Program Files\Acer\Empowering
Technology\eDataSecurity\x64
>
> Restart your computer and all should then be fine
loading Dreamweaver, PSD
> will still work except you will lose drag and drop
functionality.
> Personally I
> don't use PSD but simply had to get Dreamweaver working
>
> Hope this helps someone
>
> Dave
>