Driod Razr Maxx (4.1.2) Bluetooth streaming problem

I have a Droid Razr Maxx (Andriod 4.1.2).  I just installed an Alpine CDE-143BT CD Receiver in my car.  The Bluetooth phone features work fine.  I can stream music from my wife's Galaxy Note II without a problem, but I can't stream music from my phone. Help!
Thanks in advance!!
John

Andreas/Trevor (and anyone else who may be listening
I repaired and rebooted as you suggested, but the problem persists.  I can
reliably and repeatedly play music to my bluetooth soundbar on my TV from
my phone, so I think the phone is working fine.  I can reliably and
repeatedly play music on my car radio from my wife's phone, so I think the
car radio is fine.  My conclusion is that it is an incompatibility between
the phone and the radio.  What can you tell me about that?
On Fri, Aug 15, 2014 at 9:31 AM, Verizon Wireless Customer Support <

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  • RAZR / RAZR MAXX Helpful Tips..

    Tip No. 1 Battery Tips..
    https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8417
    Rechargeable batteries have a limited number of charge cycles and will naturally degrade over time. You've probably experienced this with other battery-powered products - you find yourself charging the battery more often as the charge just doesn't seem to hold as often as it once did. Eventually, you may need to replace the internal battery.
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    Once you've completed this charging cycle, call Motorola Support at 800-734-5870, and the team will diagnose your battery, and recommend setting changes or actions.If your battery does need to be replaced, we offer two battery replacement options:
    The battery only replacement program lets you send your product to Motorola so that we can replace the battery and return the device back to you. If your device is within the warranty period there is no charge for this service. If your device is outside of the warranty period, the cost of this service is $49 plus applicable taxes.
    You can expect to receive the device back approximately 5 business days from the time we receive the device.  Use our online repair submission process to get going.
    With the expedited battery replacement program, for an extra charge we'll provide you with a FedEx label to return your product. If your device is within the warranty period the charge for this service is $19 plus applicable taxes. If your device is outside of the warranty period, the cost of this service is $69 plus applicable taxes.
    You can expect to receive the device back 3 days after we receive the unit.  Use our online repair submission process to get going.
    Additional Battery Tips: 1 1/2
    https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/77264/p/30,6720,8417
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    Data Saver
    Motorola Task Manager
    CLICK HERE for community advice suggestions on using SmartActions to extend battery life.
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    Things you should know about your battery
    This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product.
    The DROID RAZR MAXX is feature-rich and can run a virtually limitless number of applications, making it useful for many tasks. Your particular usage will affect how long you can go before recharging your battery.  Playing games, running applications, and surfing the Web increase the power use of the computer-like functions of the DROID RAZR MAXX. Calling and texting utilize its phone functions.  Depending on your use mix, time between charges will vary. We know you want to use the device to its fullest and offer you these tips to help you get the most from your phone while going as long as possible between charges.
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    If your device is completely discharged, it may take several minutes for the device to begin charging.
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    Lower the display brightness. Set Brightness to Automatic or low: Tap Home > Settings > Display >Brightness
    Set Screen timeout to 1 minute or less: Tap Home > Settings > Display > Screen Timeout
    Turn animation off: Tap Home > Settings > Display > Animation > No animation
    Turn off GPS when not in use. Active GPS can take a lot of power. Exit from navigation apps when not in use. Tap Menu > Settings > Location & Security > Use GPS satellites and Use wireless networks uncheck.
    Turn WiFi off when not in use : Tap Menu > Settings > Wireless & Networks > Uncheck Wi-Fi
    Turn Bluetooth off when not in use: Tap Menu > Settings > Wireless & Networks > Uncheck Bluetooth
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    Ensure you do not have have duplicate email accounts. Duplicate email account will drain battery life. To check for duplicate email accounts, touch > My Accounts > Advanced set up and ensure there are no duplicates. To remove an account, touch the account > Menu > Remove account.
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    https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/86349/p/30,6720,8417 
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    To answer a call, touchand flick to .
    To send an incoming call to your voicemail, touch and flick to .
    To send a pre-set text message to the caller, touch and flick to . Select a message to immediately send it.
    Tip: To silence an incoming call alert, press the Power key or the volume keys.
    Face unlock is grayed out
    Face unlock may be grayed out due to security policies set by your IT administrator which may override any setting you attempt to set under screen security. Contact your IT admin for more information.
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    There are a couple of basic ways to navigate around your phone. Watch for these common elements and you'll get what you need in any app.
    Let the action bar be your guide
    After you open an app, check for an action bar at the top, which includes:
    App icon on the app's main screenOr the Up button to return to the main screen
    Menu for changing the view
    Buttons for frequent actions
    More actions (if needed)When using the app, also check the top and bottom of the screen for more options such as Save, Done, andCancel.
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    Switch to views of other accounts.
    Sync email. Compose a message.
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    Tip No.5 -- How do I set up and troubleshoot Wi-Fi issues?
    https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/77259/p/30,6720,8417
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    WPA/WPA2 PSK
    802.1x EAP
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    Re-enter the key on the phone to match the key configured on the router. Make sure that the encryption type and security settings match on the router and phone.
    If WEP encryption is in use, check that the key configured on the router matches the key entered on the phone.
    The wireless network you're attempting to connect to may be configured for static IP addresses only. Check with the system administrator for an IP address assignment.
    Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
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    If connected via a commercial Wi-Fi hotspot, such as the ones at Borders or Starbucks, we recommend renewing the hotspot's DHCP lease.
    Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
    Cannot connect to certain web sites using HotSpot
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    Description: In DHD11 TA3 we have an IP address conflict between the LTE IP address and the default gateway address with the Ruckus router.
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    Password: password
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    change the field in : "Local IP Address" from 192.168.20.1 to
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    Change  :"Starting Address" from 192.168.20.2 to 192.168.0.2
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    On the Router Manager screen, go to the Setup section in the left hand column and select Wireless Settings
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    For Android 4.X (Ice Cream Sandwich) users.
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    When Wi-Fi is on, the Wi-Fi in range indicator appears in the status bar when a network is available. Drag down the status bar and touch the Wi-Fi networks available notification to select and connect to a network.To search for a network when Wi-Fi is off:
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    Touch the Wi-Fi power switch to turn it and scan. Your smartphone lists the networks it finds within range.Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch Menu > Advanced.
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    WI-FI HOTSPOT
    You can make your smartphone a Wi-Fi hotspot to provide portable, convenient Internet access to other Wi-Fi enabled devices.Caution: This application significantly impacts battery life. You may want to run this application with the charger connected.Note: You need to subscribe to Wi-Fi hotspot service to use this feature. Contact Verizon Wireless for details.To set up your smartphone as a Wi-Fi hotspot:
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    Touch Mobile Hotspot settings > Configure Mobile Hotspot to change hotspot security and configuration settings:
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    A recent Update to these Instructions above Can Be Found Here:
    https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/71988/p/30,6720,8417

  • KitKat Upgrade is horrible for Droid RAZR Maxx HD - Major issues - Horrible testing

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    Corp Sync- Email notifications are no longer being pushed thru- I now have to manually check email messages, no longer coming up on the drop down screen and no notifications.
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    I mainly use my phone for business and not for play; This KitKat update has really hurt my ability to communicate using my phone. I understand that the update will not be rolled back but I do hope that there is a patch that is coming out soon, as when I read up on the different forums everywhere there are thousands of us with the same issues.
    My son and I have the same Droid Razr HD, He was able to avoid the update his phone works better than mine, true my screen may slide over a little smoother and it may play video a little more clearly (if it’s not buffering) but there is absolutely nothing that benefits me or my family on a FORCED, UNSOLICITED, UNWANTED update. If you want to update fine, but do not change my settings, or remove any of my features in the update. 

  • RAZR MAXX drops calls "on command" and randomly

    I have a RAZR MAXX (two months old). If I use my Plantronics Pro HD Bluetooth device, the phone will suddenly drops a phone call without any reason. If I don't use the BT device and use only the phone/speaker, everything is working fine. The same goes if I connect another BT device as well as a wired earpiece. It suddenly gives the loud beep in the ear and the call gets disconnected. This happens 2-3 times per day out of 40 phone calls.
    My boss has a RAZR MAXX as well, and he has the same identical problem... only today, he was able to "make" the phone drop the call by simply placing the phone back into the holster. He uses only a wired earpiece and the call would drop ONLY when the earpiece is connected. We tried a phone call by having the conversation on the speaker, and he was able to place the phone into the holster without any problem... the moment he connected the earpiece plug to the phone, I got the beep and the call got disconnected.
    Can ANYONE confirm or had any experience with this crap?

    You are absolutely correct. The person who deleted my posts AND his own post which made no sense whatsoever to the initial question I posted, is probably reading this post with interest, as I'm reporting this incident to Verizon's Admins.
    Here is what my boss discovered in the last few days since I posted the question:
    1. Him and I use a leather holster with a latching magnets to close the flap. When he placed his phone in the holster while on call, and closes the flap, the call gets disconnected... but ONLY if his $50 wired (forget Bluetooth for a moment) is connected to the phone. He now uses a piece of Velcro (ugly but works) to hold the phone in the holster. When the flap is open, he can use the phone WITH the wired earpiece without a problem. There is no question it is a design issue of the phone.
    2. In my case, the fist call of the day today, which I used the speaker option, not even my BT, the call was disconnected after 3 seconds... It is definitely the phone. This is without turning the BT ON...
    So far, the only way MY phone is working properly as a phone is when I bring it close to my head and talk... For free cancer catalyst I can go out to the desert and enjoy the sun... The phone is a pain AS A PHONE.
    3. I know for sure it is NOT Verizon. I'm with the company for year and used BlackBerries until the RAZR MAXX... Maybe I'll need a PHONE phone AND and RAZR MAXX as a data device... so why did I buy the tablet?....
    So far, only by playing with the phone things work... But I don't have time to play with the phone every day just to make some calls and mainly to receive many calls....

  • Razr Maxx Hands Free Car Kit

    Did you wish you could go back in the Day an use a Car Kit for your Razr Maxx As we Did a Few years Back  Well this is the Kit that will let you do Just That..
    With the Kit from Cartel you can Leave your Maxx in the Holster an Use this Kit For your Business or Talks with you Love ones.. For More Info Just Hit the Link an it Will show the Full Kit b33
    http://store.androidandme.com/cartel-ct-1000-car-kit/3A87A6027.htm

    In November I replaced my vehicle with one which has integrated bluetooth phone within the stereo system (2010 model Landrover). My previous Nokia N95 work perfectly with it and was so much clearer than the previous car kit.
    However, since upgrading? to the iphone on Orange (late November) when in the vehicle the connection between phone and car kit is lost way too often and the radio screen says "no network".
    I spoke to Landrover who say it's not their problem (probably right as the N95 worked fine).
    Any ideas would be welcome

  • Razr Maxx call feature battery drain

    Folks,
    I have been seeing/having this issue that I am getting a bit frustrated with and wondering if I am the only one seeing this. When using the device the phone can hold a charge very well, that is unless I use the phone as a phone. I can use the display for 40 minutes on the internet and whatnot but a 10 minute phone call consumes more power according to the battery management app. I have gone through a few Razr Maxxs thinking that I had this was an issue with the hardware. I have called Moto regarding this and they are unable to figure out what the issue could be.
    Am I the only person who is seeing this issue? For a phone that claims 21 hours in best conditions I find it hard to believe that an hour of call time drains almost 10% of the battery's charge.

    Your using more battery because your using the full power of that Transmitter to hit the Tower an you may be jumping from 4G to 3G when doing so an if this happening while your traveling your bouncing from Tower to Tower.. An if this is the case it can pull more from that phone an you said this is your second or third one an it's showing the same results. I would say keep what you got an give the one you got a chance.. batteries on phones do better after a few charge an discharge Cycles.
    An one other thing that Maxx has some of the Best battery saving parameters there are on a phone. One i use when at home is my Wi-Fi an if your not using any of features, like Bluetooth,Wi-Fi, G.P.S Etc. while on the phone shut'em off. If your running any live Wallpapers go back to non live wallpapers an if your Display is set high adjust it to a lower Setting an un-check Auto Adjust an i even un-checked All animations. An one other thing to check your Apps some Apps can be battery hogs an while your Talking they can still be running in the background an consuming power.!

  • Razr Maxx - still lagging

    I've had a Razr Maxx for about 2.5 years, and it's been working pretty ok, all this time.   The update to 4.12 that was pushed in Nov.2013 did cause some issues for a few months, apps just didn't run as smoothy.  Certain things, like rhapsody, would randomly fail when you clicked play to play a track.  The biggest problem was lagging.  Esp with scrolling.  Task managers or the lack of, and just closing apps manually, deleting cache, even clearing ALL pictures off the phone and a cold boot, did not resolve.  I then did a factory reset, which was ok for a little while and then it started to drag, again.
    Verizon replaced the phone with another Razr Maxx, and after doing my re-install everything seemed ok.  The phone wasn't getting "hot" like the previous one was, so they were convinced there was a processor problem.  As the phone would lag worst when it got up to operating temperature, or, a stream of TXT-ing or facebook messaging had just happened.  Or the battery was low.
    In my experience I have found clearing out long back-and-forth text message threads help a LOT, as well as (strangely) toggling your wallpaper to a different choice.  It only improves/improved performance for a little while though.
    Now with this NEW phone, and no reason why it should lag, I did however notice that as all my programs were updating, the problem seemed to return after I installed Twitter (and more specifically when it got to the SMS part), or Facebook.  Though facebook was working ok on the phone and it didn't seem to start the lag problem til I installed Twitter.  I force quit the app so the two werent forced to 'play nicely' together.   Then I put google search on the phone, so i'd have the toolbar on my homescreen and could search by clicking the microphone.  Mistake.  Now it's so laggy.  So I don't know where the problem lies.
    Any advice?  My internal 16gb is relatively empty as there's no pictures and about 25 apps.  I think I have narrowed the culprit down to one of these 3 apps though. @oceddie  oceddie might have some helpful advice.

    You've certainly done various tasks to try to keep your phone running smoothly, and RobinD_VZW provided you with a good recommendation.
    When a phone suffers major lag, it is often because an app (or apps) is causing it.  I've uninstalled numerous preloaded apps which I didn't want, and also disabled those which I couldn't uninstall.  I currently have 38 apps disabled.  As we continue to update apps when a newer version is available, often times an app may not be thoroughly optimized for a particular OS (or may not "play as nice as" the previous version) which causes some trouble or slight incompatibility.  For example, I determined Chrome was causing the most serious issues on my Razr Maxx (frequent freezing and instability) more than any other app, so I disabled it.  I also determined Google+ was one causing some slight trouble (some minor instability but mainly battery drain), so I disabled it as well.  My phone is running much better since I've disabled these two apps.  It's a hit or miss when trying to pinpoint which app(s) may be causing problems, but well worth it once those have been identified.
    Another reason why a phone may suffer major lag is due to lack of RAM.  As we install more and more apps on our phones, the available resources are also reduced.  Once you reach a point where there are so many apps installed, the last thing you should do is install more.
    So, lag is primarily caused by either or both of the reasons I've mentioned.
    With that said, I've thoroughly enjoyed my Razr Maxx over the past 2+ years but for me it's really time to upgrade - primarily because I prefer more RAM as well as a bigger screen and a better camera.  I pre-ordered a new phone (with 3GB RAM, 5.5 inch display, and a 2.5GHz processor) last Thursday, and I expect to receive it by the end of this week once it is officially available and released to ship by Thursday the 17th.  Enjoy your Razr Maxx...I've certainly enjoyed mine.

  • Razr Maxx charging

    I've had my Razr Maxx for about a week.  I've been trying to charge it all day today and it won't get past a 50% charge level.  Any ideas?

    i haven't had any problems with my razr maxx, had it since april. the only thing i have done different is that i use the "plug in" part that goes in the wall, and i bought a longer usb cord, this is what i charge mine with since i only charge it while i am sleeping ( i have to leave my phone on all the time so i cant leave it off, but i do turn it off and back on once a day). i keep the shorter cord in my backpack with my laptop for when i transfer files back and forth from my comp to my phone.
    changing the cord didn't seem to have any effects on it.. i was told that a battery down to around 20 percent should take about four hours to fully charge, and this seems like its pretty accurate.
    i am running in a 3g area so i have the 4glte turned off ( until i get the ICS then the option is a lil more difficult)
    i also have the battery extender set in the smart actions, and i make sure the bluetooth and wifi are off.
    i also read where someone was charging there phone from a computer, and it was taking forever, i guess the comps dont allow enough power through to charge it as fast as a wall charger.
    hope this helps
    russel the cop

  • Can I upgrade a DROID Razr Maxx to KitKat.  Tried running updates and it says I'm fully up to date with s/w version 4.1.2 (Jellybean)

    I'm running a two year old Droid Razr Maxx with Android v4.1.2 (Jelly Bean).  I'd like to be able to take advantage of some of the new fitness devices out there, but they all require minimum v4.4 (KitKat).  Can I upgrade my phone to the new version, or am I stuck replacing this two year old phone with a new one?  If I can upgrade, anybody know how to make the phone do it?  When I run the normal update routine it comes back saying everything is up to date.

    So is it maxed out, then, and can't be upgraded to KitKat? Or is there a way I can force it up to KitKat.  Sort of like loading Windows 8 on a machine that was delivered with Windows XP.  Reason I want KitKat is Jellybean won't support some of the peripherals I'd like to use.  Is it hardware limited so it can't support Bluetooth Smart, for example?

  • Droid Razr Maxx- No output from headphone jack

    I've got a Motorola Droid Razr Maxx phone which I'm very happy with. Only thing I just noticed is that when I plug in extrenal speakers or wired headphones, there is no ouput from the jack. Internal phone speaker is still on with wired device plugged in. Bluetooth works fine, but I've got an external speaker I'd like to use for music that isn't bluetooth capable. I've looked at the sound setting on the phone, but can't find anything for this issue. If anyone has an idea on how to fix this I'd appreciate it.

    No as I said before in the post.  I still dont believe I abused the first one, and I am not going to take the risk of having to pay 350.oo for the second one.
    The only reason i took to the forums is to let others know of the service i received.  First individual I talked to told be to go buy one from someone else.
    The 2 hours I spent with your customer service reps  both placed a request for a supervisor to call me.  Its monday I have not heard from anyone.
    Just have very little trust or patience with Verizon anymore.
    And I haven't mentioned the ebill I received from Verizon for 429.00 for October that NO ONE at verizon can explain.
    Just bad service, Period.
    Verizon Wireless Customer Support <[email protected]> wrote:
    Verizon Wireless Customer Support Verizon Wireless Customer Support created the discussion
    "Re: Droid Razr Maxx- No output from headphone jack"
    To view the discussion, visit: https://community.verizonwireless.com/message/1007696#1007696
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