Drive Scratches CD/DVD

I've had my Macbook Pro for not even 3 months and I am having issues with the slot loading drive scratching my cds/dvds. Even when I watch a movie, I barely even move my laptop and I hear the sound everyone wishes they didn't hear. Is there anything I can do to stop this. I mean honestly, the last laptop I had never did anything like this. Thank you.

*DON'T move your MBP when a disc is spinning in the optical drive.* At the high spin rates that discs reach while playing, they acquire a lot of gyroscopic inertia that tries to keep them spinning in exactly the same plane when the machine shifts, causing them to scrape against the inside of the drive casing or other parts above or below the spinning disc.
If your discs are being scratched even when the machine isn't moved at all, then you have a hardware problem that needs repair.
Message was edited by: eww

Similar Messages

Optical Drive Scratching my DVD on the right side

My DVD drive on my MacBook Pro 13.3 Mid 2010 model is catching on the right hand side as I insert a disk. This is putting a slight scratch on the right hand side of the disc that is inserted.
How can I fix this?
Chad Agler

good news is a new Superdrive (internal) made by Panasonic only costs $40
You could watch an Ifixit.com video on replacing the Superdrive, ...its very easy, however I used to fix laptops, so my 'easy' maybe someone elses "hard".
In any respect, at worst, you could buy the Superdrive new on ebay or OWC and have a computer repair place install it for , who knows, somewhere around $40, $50
FIx it yourself depends on a LOT on what your skills are in such things. Of which I know nothing about that specifically.
In laptop parts replacement on a scale of 1 to 10, its about a 2 or a 3 (easy).
check you dont have something metal hanging in the loading bay of the superdrive, that felt lining you see. DONT stick anything inside, but just see if you see some foreign debris there scratching same.
otherwise the loader or internal tray of the superdrive is scratching your DVDs / disks.

Optical drive scratching new dvd's

I bought my macbook (black) back in June while on vacation and was able to watch a dvd on it in the airport on the way home. When I got home and watched another dvd I noticed it was scratched after watching it. I wasn't sure if it was already scratched or not, so I put in a new dvd and the macbook scratched it to the point it wasn't able to be read anymore. I took it in and they replaced the drive. Since then I have had another two disks get scratched, both of them new. I took it back in and had the drive replaced yet again. I just started watching another new movie and I heard a funny noise so I ejected the dvd. Again it was scratching the disk. I don't understand why this is happening. Any suggestions? (Yes I know I am a slow learner, but I keep hoping that a product this expensive won't eat dvd's.)
I don't know how many times apple is willing to replace an optical drive. Like I said, this is the third drive I am on. I have had my computer in the shop more than I have been able to use it!
black macbook Mac OS X (10.4.8) 2 GHz intel core duo, 512 MB 667 MHz DDR2 SDRAM
Windows XP

I have heard that moving the laptop will make the scratching worse. I could accept that as the cause if I was actually moving the computer when it scratches the disks, but that has not been the case when mine have been scratched. I don't understand why it scratches in the first place. Cars have cd and dvd players in them all the time and they don't seem to have those problems.

I can't burn a dvd using any method, Idvd tells me that my super drive is missing, dvd studio pro quits when i click burn and disk utility keeps spitting the disk out when i click burn and enter the disk??? how do i repair my superdrive for imac

I can't burn a dvd using any method, idvd tells me that my super drive is missing, dvd studio pro quits when i click burn and disk utility keeps spitting the disk out when I click burn and enter the disk??? how do i repair my superdrive for imac, or how do I do whatever I need to do to get it working: I have already tried using a lens cleaning cd and also restored my nvram or something i forget what it was called but i restarted my computer holding down command+optoion+p+r and still nothing???
Free solutions are the best, although if I have to pay I will, I would prefer to not have to buy an external burner if possible and already know that is an option so please don't give me that answer... thank you for any help you can give

Unless your iMac is still covered by AppleCare, get an external DVD burner.
You can get perfectly good ones from Amazon for less than $40.

EMac optical drive: Reads but ceased writing. I get "Sense key=MEDIUM ERROR, Sense Code=0x0C, WRITE ERROR. Drive is Pioneer DVD-RW DVR-127D.

eMac optical drive: reads fine but has ceased writing. One day it's working fine, burning DVDs, then after repeated attempts stops copying and gives the following error message: "Sense key=MEDIUM ERROR, Sense Code=0x0C, WRITE ERROR". Drive is Pioneer DVD-RW DVR-127D. Is this a software issue or is the drive half dead? Get the same result with either Popcorn or Toast 10.

Are you using Roxio Toast? That error seems to be discussed a lot in the Roxio forums. Scroll down this thread:
http://forums.support.roxio.com/topic/1686-the-drive-reported-an-error-sense-key medium-error-etc/
and you'll find a step-by-step troubleshooting scheme.

CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive!

CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive.the drive door say RW DVD+R DL,Compact Disk Rewritable,Ultraspeed,DVD Multi Recorder.I was Wondering if Windows Loaded the wrong Driver?My Laptop S/N IsCNF62612TZ And P/N Is EZ601UA#ABA And The Front Of My Monitor says Hp Pavilion Dv 1000 Entertainment Notebook PC,And The Service Tag Is dv1738od and the Sticker On The Back Of The monitor say Hp Pavilion dv5- 1235dx Entertainment notebook PC.it Cme Factory With Win xp and when i got it the os was corrupted.i tried to reinstall xp but disk said no hard found.so i booted it up with vista ultimate and then downloaded the drivers and stuff from the here.should i had downloaded the 64 bit set as well?

della wrote:
My toshiba tecra a2 can only read DVDs. I cant read any type of cd. Ive tried so many things. My laptop is running on xp service pack 3 with a mat**bleep**a DVD RAm UJ 820s. I can burn/run any type of DVD but cant do anything with cds. Ive tried unistalling the drive and that didnt work. Ive uninstalled the IDE drivers and that didnt work. Nothing seams to work. I cant use recovery cds because there CDS. Please Help!!!!!!!!!
It's probable that the CD 'side' of the combo drive has failed. That you cannot boot from the recovery CD is pretty much proof of the failure.

Blue Ray Disk drive compatibility with DVD S Pro, Mac Pro

Ok, I'll make this an official question, where might I find info on BDR drive compatibility with DVD S Pro, Mac Pro, etc? I'm a little surprised that there doesn't seem to be much info available.
I can always use my Pioneer BDR-202 with a windows box, I have several, but I'm trying to get AWAY from them.
Any thoughts, links, etc. welcome, thanks
Les

Blu-ray offers a level of interacivity that is not possible with DVDs, so it isn't just an different drive that you are getting with Blu-ray. Seeing how Apple didn't upgrade DVD SP with the new FCP Suite 2, it is reasonable to assume they are working on a separate Blu-Ray Studio Pro, that is going to be completely different than DVD SP. Adobe Encore's support for Blu-Ray is extremely buggy, so obviously moving from DVD programming to Blu-Ray programming isn't just a simple tweak to the code.
Apple doesn't pre-announce software they are working on so this is all guess work, but it is reasonable to assume that they are working on a Blu-Ray programming application. Be patient. Do you really have the money to burn on the bleeding edge of new technology? A single Blu-Ray burnable disc sells for $20. Two months ago the exact same disc sold for $45. Prices will continue to fall as things stablize.

Optical Drive not burning DVD's

I keep posting a similar discussion but nothing is working. I have this ASUS optical drive for burning DVDs. I was told it doesn't need to be installed because you only need to install it if it's windows. I've tried burning through the disc utility and through creating a new file and clicking burn "so and so" to a disc. After the burning is completed and I try putting it in a DVD player, it says "Unknown Disc" so I'm doing something wrong along the way.
The ASUS optical drive is Mac compatiable so that shouldn't be the problem.

Do you get this error message with all current burn attempts, or simply with your most recent project?
If not, a PRAM reset has been known to be helpful.
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Immediately press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.Continue holding the keys down until the computer restarts, and you hear the startup sound for the second time.
Release the keys.

DVD drive stopped writting DVD's on my Satellite 5200-801

Quick question that I hope someone knows the answer to. My DVD drive stopped writting DVD's a while ago (several system reinstalls have proved that it is the drive and not a driver error/conflict) So I got hold of another drive. Fitting was easy however it appears that there is something funny with the ide chain configuration in this laptop. The old drive was set on cable select, however the new drive is set as slave. because of this neither the HD or the DVD drive are accessable.
Does anyone know how to switch dvd drives to cable select to make them work (I tried putting jumpers on the HD to change it between a master and slave but with no joy.)
Thanks in advance
John Walker

Hi John,
Normally, slim design CD/DVD drives are preset by the manufacturer but it is apparently possible to change the setting if you really want to. Please check out the following post :-
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=5946&messageID=20727#20727
HTH

How to burn .MOD files from my thumb drive to a DVD

How can I copy my .MOD video files that are on my thumb drive to a DVD-R?

I'm not familiar with that file format, but apparently it is used for some audio and some video files. Here's an article that might be of interest:
http://www.masternewmedia.org/news/2008/06/12/howto_convert_modvideo.htm
Your basic challenge is to convert the format into Quicktime DV Stream (.dv) for greatest compatibility with iDVD. You can also check with Apple to see if upgrading to iDVD08 would solve the problem by being able to handle the format conversion internally. Be sure they understand how the .mod files were created.
John

Unable to boot from hard drive or install dvd

Out of the the blue my powerbook won't boot up. I've tried to reset the PRAM, I've tried to verbose thing but all it said was that it couldn't establish a connection to the windowserver. I've even tried to power on holding the option key but the hard drive and install dvd both have x's on them. What can I do to get this thing working again?

Have you tried rebooting in safe mode? Failing that, have you tried rebooting from the install disc so you can run Disk Repair? For either of these tests, insert your system disc and follow the instructions here: http://support.apple.com/kb/TS1417
Good luck!

Hi, My IMac Superdrive has gone bust and i need to re-install Adobe CS5.5 design premium middle east version. I have the original version DVD with me. But i am unable to install. Can i create an USB installation drive from the DVD or can you please

Hi, My IMac Superdrive has gone bust and i need to re-install Adobe CS5.5 design premium middle east version. I have the original version DVD with me. But i am unable to install. Can i create an USB installation drive from the DVD or can you please send me a link to download the Middle east version of Adobe CS 5.5 design premium. After downloading i can enter the product key which i had bought. appreciate if anybody can offer a solution urgently. All my jobs are held up. thanks

Download CS5.5 products
Mylenium

My matshita uj846 super drive wont burn dvd. get error

my super drive wont burn dvd . and i get an error : sense key medium error sense code =0x73,0x03 for cd it work fine and read dvd ok just wont burn dvd of any kind tryed differrent makes but no result .. help pls

Hi and welcome to the discussions!
Google is your friend...
I found this on a Roxio forum, but it offers the best advice I have seen anywhere about this error.
Basically, it is most likely the media or the speed you are trying to burn at. It could be a few other things, but those are the most likely culprits.

Bootcamp woes, unable to boot from USB and DVD drive reads all DVDs blank

My partner and I are completely unable to install Windows using Bootcamp. We have tried dozens of solutions on the internet.
2011 iMac (purchased in by me and my partner 2012) reads all DVDs as blank. We have (hilariously) another Mac, an MBP, that has the same exact problem. You'd almost think "Superdrives" eventually just stop working or something. So obviously we can't install Bootcamp on the iMac using a DVD.
But what about a USB stick? Well after modifying the plist file and writing a bootable Windows USB and trying to boot from that, we were greeted with the mysterious and apparently yet-unsolved "no bootable device" error.
So our iMac can't boot from USB drives or read DVDs. We've only owned it for two years. And this is the second Mac we've owned where the Superdrive has died. And we don't even use DVDs more than like once a year.
But anyway, can someone tell me what we're supposed to do if we want to install Windows aside from throwing money away to buy another Superdrive that is probably going to die again in a year? Maybe a way to make our mac boot from our USB stick? Something?
Thanks.

Should you have another drive with a MBR, use it to rule that issue out. Alternatively create a GPT on the flash drive and try to boot from it.
What options are there for the usb controller/boot priorities/order/options? Does the laptop recognize the usb flash when already in bios setup? Should there be any form of choosing the device to boot, use that with the flash drive in the socket, then switch it with the external drive.

How to realize defective and scratched CD/DVD recovery?

How to realize defective and scratched CD/DVD recovery? Can anybody tell me?

How to realize defective and scratched CD/DVD recovery? Can anybody tell me?
Tons of tools. For example:
CDRoller
http://www.cdroller.com
Rescues the data from scratched, damaged or defective discs.
Hope this helped :)
P.S. I'm not affiliated with this software.
StarWind VSAN [Virtual SAN] clusters Hyper-V without SAS, Fibre Channel, SMB 3.0 or iSCSI, uses Ethernet to mirror internally mounted SATA disks between hosts.

Drive Scratches CD/DVD

Similar Messages

Maybe you are looking for