Driver Conflicts in OEM X-Fi C

I am experiencing an apparent conflict with the drivers for my Soundblaster X-Fi Extreme Gamer card (SB X-Fi Audio [4000]), installed as OEM in my new HP xw8600 workstation. I understand the suggestion to try the manufacturer (Hewlitt Packard) first, but I have already been there with no help. I am running Win XP Pro, SP2 on an Intel Quadcore (2.83 mhz) processor. The machine was deli'vered with the HP?OEM Soundblaster drivers, and 4. sounds all worked. I subsequently installed? backup software?(EMC Retrospect 7.6) that I have used for other systems, and immediately had a?sound driver problem. On executing a system ( or file) backup, the SB X-Fi driver disappears from the?Device Driver list, and ?some of the sound outputs fail. Running the Creative Diagnostics software, the Direct and DirectSound tests passed, but the Windows Multimedia tests failed. The mixer settings-check shows that the Master, Wave, and Midi functions failed. I have tried upgrading the sound driver? with the newest version provided by HP,?version 6.00.0.283-2.4.60?from?Creative Technology, but with the same results. I have tried reinstalling?sound drivers, and the sound will then function until the backup software performs its daily backup, at which time the SB drivers are disabled. Strangely, while the SB driver disappears from the Sound Controllers folder in the Device Manager, it then appears in the System folder in the Device Manager window, but the driver is then non-functional.
I have contacted EMC Retrospect tech support, but they?said they had never seen a driver conflict caused by their software, and suggested I contact Creative.
Has anyone on the forum experienced a similar conflict?
mglickstein

Yes but long time ago with Audigy SE and only format resolved the isuse for me even uninstaling everything and living only audigy drivers the drvs were gone after restart but good thing was after I done the clean install everything was working w/o any problems with same software installed as before don't know what it was probably windows itself.

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