Driver filters that Itunes adds to CD/DVD drive

When I install or reinstall Itunes it adds upper and lower filters to my CD/DVD drive which then disable my CD/DVD drive. I know this is a problem with Vista since Microsoft has posted a step by step method for removing these filters (doc # KB929461). This restores the CD/DVD drive operation. The article claims that the installed drivers interfere with the current filters. The article does recommend attempting to reinstall the software (Itunes) because the CD/DVD storage stack did not migrate succesfully to Windows. However, everytime I reintall, the CD/DVD drive stops working. Other than buying a Mac (next time I will) how can I get Itunes and my laptop fully functional? Is there a patch somewhere that will correct this issue?

It would be best first to check for a device filter conflict. In particular, I’ve seen HP Memories Disc Creator Software (which comes bundled with some HP digital camera software) interact in this way with iTunes:
iTunes for Windows Vista: Troubleshooting CD issues caused by device filters
... however, if you're still getting no CD/DVD drive with *just the iTunes filters in place*, you may be one of the unlucky ones who are getting the issue discussed here:
Optical drives not recognized in Windows Vista after installing iTunes 7
Although it wouldn't necessarily be a short-term thing, keep an eye on that document for updated information about the issue.
In the short term, one workaround might be to use a different application to rip the CDs, and then use the "Add to library" function to get the ripped files into your iTunes. The following document might be of some help with that:
iTunes: About the Add to Library, Import, and Convert functions

Similar Messages

  • Itunes with vista losing dvd drive

    Using Vista with sp1. Issue is that when I install Itune I lose my dvd drive. When I fix the dvd problem using this fix:
    dbvd drive lost after itunes installation
    solution
    delete device
    and open nofilters.reg in batch folder and say yes to merge
    note
    *********Copy BELOW this line into notepad*****
    REGEDIT4
    [HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
    "UpperFilters"=-
    "LowerFilters"=-
    *********Copy ABOVE this line into notepad*****
    Save to your desktop as "NoFilters.reg" without " "
    Open the file, confirm you wish to integrate this file into your registry
    and restart your computer.
    At this point I have a dvd drive, but Itune gives me a warning the registry settings for burning cd's and dvd's are missing and that I should reinstall itune. I've been in this loop at least 3 times. So, is their a fix, or I can have a dvd drive or itune but not both? many thanks for any assistance. Manny

    It's probably best to first check for a device filter conflict:
    iTunes for Windows Vista: Troubleshooting CD issues caused by device filters
    But if you still get no DVD drive, *even when there's no filters in place but the iTunes ones,* then you're one of the unlucky ones.
    At this stage, on some Vista PCs, the filters for the GEAR drivers that iTunes uses for burning and importing seem to be causing some conflicts. This article outlines your options:
    Optical drives not recognized in Windows Vista after installing iTunes 7
    It's probably worth keeping an eye on that document, in the interests of seeing if any new information becomes available. (Preferably information about a proper fix.)

  • How to add an extra DVD drive to a MacPro?

    How to add an extra DVD drive to a MacPro?
    Is there any where instruction on the procedure?

    There are instruction in the manual that came with the computer. Set the drive jumper to CS (Cable Select). You will need to remove the tray's lip.
    <http://eshop.macsales.com/tech_center/index.cfm?page=removedrivedoor.html>
    Be careful not to pinch or cut the cables when reinstalling the drive carrier.

  • How can i put my music back on a new drive so that itunes see's everything that was there before

    how can i put my music back on a new drive so that itunes see's everything that was there before

    Restore the backup of your library from the old drive?
    See Recovering your iTunes library from your iPod or iOS device.
    Or HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • How do I Install CS5 that is on a DVD/cd that I purchased years ago onto my new iMac that doesn't have a DVD drive? Hoping to avoid purchasing an extern DVD drive.

    How do I Install CS5 that is on a DVD/cd that I purchased years ago onto my new iMac that doesn't have a DVD drive? Hoping to avoid purchasing an extern DVD drive.

    You can download the CS5 installer from Download and Installation Help
    Install then enter your serial number.

  • I purchased Elements 13 for my Imac that doesn't have a DVD drive.  How can I install it without buying a DVD drive?  I would like to also install it on my MacBook Pro.  Do I have to buy a second version.

    I purchased Elements 13 for my Imac that doesn’t have a DVD drive.  How can I install it without buying a DVD drive?  I would like to also install it on my MacBook Pro.  Do I have to buy a second version?

    Download from Download Photoshop Elements products | 13, 12, 11, 10
    Install then enter your serial number.

  • How do I install photoshop CS5 on my imac that does not have a DVD drive

    I have photoshop CS5 and just got new iMac that does not have the DVD drive. I would like to avoid having to purchase the external DVD drive. Does Adobe offer options that I can still download CS5 that I have purchased on my new machine?

    Marin bortnem you can download the installation files for Photoshop CS5 at Download CS5 products.

  • HT1349 Hello, how to move the iTunes master file from C drive to an external drive and them iTunes stick with the external drive after on an on going basic?

    My desktop C drive is full HD of 1 TB, I would like to move the current iTunes master file to an external 4TB drive and then iTunes stick with the external drive
    Could this be done, if yes how to do it?
    Thank you for your help
    Henri

    If it's the same as with a PC, the procedure would be to:
    (a) Plug in the new external drive,
    (b) Set your iTunes preferences such that the iTunes Music Folder is on the new drive,
    (c) Use the iTunes "Consolidate Library" utility to copy your library to the new location.
    (d) When the transfer is complete, check "Get Info" on some songs to verify their location.
    The original files will remain on the old drive, so you'll have a way to recover should there be a problem. You may need to manually copy any iPhone/Touch Apps to the new drive since I'm not sure those are transferred with the Consolidate utility.

  • Other versions of itunes that do not disable CD/DVD drive on VISTA PC?

    Anyone know if there is a previous itunes version on the Apple site that does not have the CD-disable problem when you install? I'd like to try it. Thanks!

    The daemon tools are not a fix-all for this problem. I tried installing them, and all seemed to work fine until re-boot... then no more CD/DVD drive (again).

  • Itunes installation causes my DVD drive to disappear

    Hello,
    I wondered if anyone had any advice for me. Every time install Itunes on my Sony Vaio laptop the installation automatically uninstalls my DVD drive. I spoke to Sony and they said this was common and took me through a process of deleting two files that the Itunes installation adds to my computer. Deleting these files then allows me to reinstall my DVD drive.
    The issue I have is in doing this it corrupts the Itunes, in that it says it can't burn the music and I have to reinstall it...but reinstalling Itunes only takes of my DVD drive!
    Has anyone experiences similar problems and could you please offer me some advice? Thank you
    Vicky

    does show up as a disk drive in device manager
    are there any alert/warning messages next to the drive in Device Manager? in particular, are you seeing a code 41 message?

  • ITunes 7.1 causes DVD drive issue?

    I upgraded to 7.1, after which my computer stopped recognizing my DVD drive. Updating drivers did nothing, so after much frustration I rolled back to a checkpoint established before I installed iTunes and the drive works again!!! Anyone else have a similar problem???

    I upgraded to 7.1, after which my computer stopped recognizing my DVD drive.
    usually, that sort of thing is associated with a device filter conflict in the registry. (although it usually doesn't hit Toshibas ... Packard Bells from the UK are most commonly hit by it.)
    the following document may be of some help with that:
    iTunes for Windows: Troubleshooting CD issues caused by device filters

  • Installed itunes for windows- ipod+dvd drives not recognized by my computer

    After installing i tunes I received a message saying that there were errors during install. Importing and export (burning) would not be possible through i tunes, I should re-install itunes. I have reinstalled i tunes.
    On restarting my computer i have encountered issues with drives, I cannot find the ipod in "my computer" nor can i find my dvd drive. The drivers for the dvd drive are installed.
    There is possibly confusion over the drives allocated letters ie it maybe the hardware is trying to use the same designation.
    Is this a common issue with installing i tunes, I can't find any other threads on similar issues. Any suggestions on fixes greatly appreciated.

    ahhhhhh, many thanks for the link. for a while (about a year ago), Packard Bell UK was including those instructions on their troubleshooting pages, but then they went away. (or i just couldn't find where they'd been shifted to.)
    usually nowadays i crank out the MS instructions instructions instead:
    (MS) CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, Code 39, or Code 41 after you remove Easy CD Creator in Windows XP
    ... but it's a (slightly perverse) sort of comfort to know that i'm still recommending basically what Packard Bell recommends.

  • Itunes conflicting with the DVD drive in windows 8.1

    Has anyone had any conflict on the DVD drive betweeen W8.1 and Itunes 11.1.3.8 i know its this as when i uninstall Itunes the conflict dissapears re-install itunes and the conflict re-appears which then renders the dvdv drive uselss. actually it doesnt even show up in the drive letters.

    Hi, we have the same problem, just follow these steps:
    https://www.dropbox.com/help/4211
    I found out that this has a connection with the problem that I encountered with the synching of my dropbox.
    Hope this would help.
    After following this, I can now print in Microsoft Word and also via PDF.

  • Help needed - itunes installs and CD/DVD drives go missing!?!?

    Bought a 30GB ipod last week, first one I have had. I install the software, do everything as I should, but when itunes installs my CD and DVD drives dissapear from my computer, and wont read any disks. Only way to get them back is do a system restore to before itunes was installed. Every time I try the same thing happens.
    Any advice please? Im up the wall here!!
    emachines960   Windows XP  

    Hi B!!
    Sorry for the delay in coming back to you, been really busy. Okay, I followed your instructions, and managed to solve that problem. I then encountered various other problems, which I wont go into for the sake of my sanity lol, but instead of coming back and questioning you I searched the forus and found all the answers I needed. Most of them from you again funnily enough!!
    In all it took the best part of 3 days to get in sorted and downloading fine. My computer knowedge is probably slightly above average, but some of the things I had to do to get there in the end was way over my head, but thanks to your great guidance notes I managed to get there, and must say Im thrilled with the end results. Am now in the process of downloading al my albums to the Ipod which is my new favourite most treasured possession
    Anyway, thanks ever so much for the assistance again, if I encounter any more problems I know who to call!! Your a star, cheers.
    Ian.
      Windows XP  

  • ITunes installation made CD/DVD drive dissapear for Windows Vista

    Ok, so I got a new PC last week with Windows Vista. Everything had been working just fine until today (or today I realized)that Vista stopped recognizing my CD/DVD drive. After several hours I found that the problem was caused by iTunes and some GEAR software/drivers that it uses for burning CDs. So I logged on to GEAR's website to D/L the latest drivers, installed them, but still nothing happened. I then unistalled them, rebooted and still the same... Finally, I removed manually this GEAR thing, rebooted, and my CD/DVD drive was visible and accesible again. The problem is that now iTunes cannot burn CDs because it can´t find the GEAR software.
    So this is a catch-22 situation: If I uninstall and re-install iTunes, I will not be able to see my CD/DVD drive, and if I remove these GEAR stuff, then I can see it but iTunes will not burn anything!!!!
    For now I´ve decided to stay like this because at least I can use some other apps to burn CDs, and I can still sync my iPod, but I would like to have a solution for this.
    Anybody has seen this same problem?
    For more info you may want to check the following links:
    http://www.neuber.com/taskmanager/process/gearaspiwdm.sys.html
    http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc

    ive followed the steps from http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc
    but it made no diffrence and i still cant find my cd drive

Maybe you are looking for