Driver for HP 6500 E709n Wireless All in one

Wireless printing stopped working. Notebook shows it needs troubleshooting. Results from that show the driver for the printer is missing but is unable to find and install the driver. Problem started after a power outage. It's happened numerous times and in the past I've been able to download and install the driver from HP. Using the HP Support Assistant my printer shows N/A. Help!

Why is downloading a driver so impossible? My computer says the printer needs it but I can't get it. I just want to print wireless again. Can anyone help? Thanks in advance.

Similar Messages

  • Solution centre not working for windows 7 and wireless all in one, altho can print ok

    I have installed an officejet 6500 wireless all in one on my HP Elitebook running Windows 7 64 bit.
    Although the printer installed - albeit with an error for Microsoft.net4 that was resolved after a re reboot - HP Solution Centre v14 wont start. Indicated device installation wasnt complete, plugged in USB and tried to uninstall/re-install all same thing.
    Ran Network, scan and print utilities and have MacAfee and firewalls all dis-abled during install. After the error pop up it just closes.
    The printer works fine and I can scan through the webscan option but what's happened to solution centre?

    Great information.  
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • I recently purchased a Mac mini with the Yosemite operating system, but I cannot find a driver that works for a canon MP 450 all in one printer.

    I need a driver for a Canon MP 450 all in one printer to be used with a Mac mini with the Yosemite operating system.
    Canon does not have a driver. Third party providers drivers do not work with "Yosemite."
    Any suggestions?

    Canon does seem to have a driver.... http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp450#DriversAndSoftware

  • HP 6500 wireless ALL-in-one e709n Printer front panel not responding at all

    Hi there,
    I have got a HP 6500 wireless ALL-in-one e709n printer.
    I have been using it with my pc with windows vista on it for nearly 2 years and it has been great.
    1 month ago, the front panel of the printer stopped responding, ie, when i press any buttons, the lcd screen on the printer does not change, it always show the ink level.
    The printer turns on, shows that its preparing, then goes to idle state with ink level icons on the screen.
    If i try to print any documents, it works with ethernet cable connected to my pc (which i used to do it wirelessly) , the cable-connected printing function still works, but wireless printing does not work anymore. 
    However if i try to scan something, on the pc when i open the hp scan app, it shows that 'scanner is not available'.
    Also because the front panel doesnt work, no buttons respond, i cannot scan or copy.
    I have tried unplug everything and reinstall all drivers and programs.
    No damage to printer or my pc, it just stopped working all the sudden.
    Can any one help me out please?
    cheers,
    Charlie

    Hi Charlie,
    Try going throgh the steps listed below and check if that may help:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02716803&cc=us&dlc=en&lc=en&product=3795406&tmp...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

    Upgraded to Windows 8.1 on Pavilion g6.  Officejet 4500 Wireless all-in-one still prints but won't scan.  Downloaded full feature driver.  Installation quit giving error message 'file cannot be found'.  Tried 'chat' sessions with no resolution
    This question was solved.
    View Solution.

    Hello bob5e,
    I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
    1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
    2. If that does not work, please try this next troubleshooting document step by step.
    Installation issues - The Progress Bar on the Software Installation Stops or Stalls
    I hope this helps!
    Good luck
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

    I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
    How do I fix this problem?

    What operating system?  If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

    While trying to install my (less than 2 year old) HP6500 Wireless all-in-one software on my 3rd networked computer, the software installation went into a loop and would not complete the installation.  After about an hour or so of waiting, I physically had to unplug the printer & eject the CD. Upon doing so, the printer became next to useless. The printer key pad no longer functions except when I first plug it in, and I can no longer access it from the other 2 original computers, even with USB.  The HP solution center says it’s on line, until I go to print via USB, then it says it’s offline. I can hook the USB up on the Widows 7 unit and force it to print Word Office documents, but when I try to print documents on it from either Internet Explorer or Fire Fox it wants to send a Fax??? I've uninstalled and reinstalled the software 3 times on my Windows 7 unit now to no avail. Is it my printer, the printer Firmware or what?  I have downloaded and run all the HP & Microsoft troubleshooting tools on the Windows 7 unit to no avail.  However; HP downloads will not successfully complete on my XP unit.  What should I do? Should I start over with a new wireless printer?
    Totally Confuzed

    Re: After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work
    Ref: 02-23-2012 08:53 AM
    12:38 AM 2/24/2012 UPDATE ON WHAT I HAVE TRIED AGAIN: 
    1. Power Reset on the Printer: Power off the printer. Unplug the power cable from the back of the unit. Wait 60 seconds. Replug the power cable to the printer and power it on. DONE
     2. Print a test page: Follow this document to print the test page. PRINTER SCREEN SAYS IT'S PRINTING AND THE POWER LIGHT IS FLASHING LIKE IT'S BUSY, BUT NOTHING IS HAPPENING. ONLY WAY TO USE IT NOW IS TO UNPLUG IT AND START OVER. THIS HAPPENS ALL THE TIME NOW. IT WILL NOT PRINT TEST REPORTS.
     3. Create a copy of the printed test page. CANNOT DO NOW - (PRINTER FREEZES UP WITH A BLINKING POWER LIGHT)
     4. Print the Wireless Network Test Report (To check if there are any errors) CANNOT DO
    Press the Setup button ( ). DOESN'T WORK EXCEPT MOMENTARILY...NOT LONG ENOUGH TO MAKE A SELECTION BEFORE IT HANGS AND FREEZES UP...
    Press the Right Arrow button ( ) to select Network Setup, and then press the OK button. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
    Press the Right Arrow button ( ) to select Wireless Network Test , and then press the OK button. The Wireless Network Test Report prints. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
    If you did not encounter any errors while performing the steps above then I think the hardware is OK. Test the software next. Let's use Windows 7 as the test platform. I DON'T THINK THE HARDWARE IS OK.
    1. Download the driver from HP.com. Once it gives you the option to either Run or Save make sure to select Save and then select Desktop as the target location where it will save the file. This is just to make it easier to find it. Once it finishes downloading the file, double click it to initiate the installation process. Follow the on screen instructions until you reach the "select how you want to connect the printer" window comes up. I ALREADY HAVE 3 COPIES ON MY DESKTOP & NONE OF THEM REACT ANY DIFFERENTLY.
     2. At the "select how you want to connect the printer" window select USB and then click Next (I think there is a next button). It should asks you to connect your printer but we are NOT going to do that. Place a checkmark on the option on the bottom of the window that gives you the option to bypass the connection phase of the installation. Click Next to proceed. Once the the installation process completes, restart your computer. I HAVE DONE IT BOTH WAYS BEFORE AND CANNOT GET THE INSTALLATION TO COMPLETE ON ANY OF THE 3 COMPUTERS NOW.
     If you did not encounter any errors at this point then it looks like the software installation process is good. Proceed to the next test. END OF TEST FOR TONIGHT. THANKS
    1. After the computer completely boots up, connect the USB cable to the printer and to the computer. The computer should detect the printer and initiate the HP installation process for it. Follow the onscreen instructions to complete the install.
    2. Try printing to test functionality.

  • Have a HP OJ 6500 Wireless all-in-one, using a Windows 7 64-bit OS. Wireless stopped working.

    HP OJ 6500 Wireless all-in-one, using Win 7 64-bit OS.  Initially configured for both USB cable and wireless when purchased.  Wireless drivers updated per setup instructions.  A year later, the wireless has gone on sabbatical.  I've re-installed the SW, downloaded the Win 7 OS drivers.  Can only print through USB cable.  Wireless still not functional.  Frustrating! 

    Hi, I assume that you have lost your wireless print functionality? You can refer to the following link to see if it can resolve your issue: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02253256&tmp_task=solveCategory&lc=en&dlc=en&cc...
    Although I am an HP employee, I am speaking for myself and not for HP.
    ***Say thanks by clicking the "Kudos! Star" which is on the left***
    **Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**

  • Officejet Pro 8500 Wireless All-In-One Windows 8 driver not working

    Hello!
    I recently got a new Dell Inspiron computer running the 64-bit version of Windows 8, and I have an Officejet Pro 8500 Wireless All-In-One Printer from a long time ago. I don't have the disc version of the driver, since I purchased the printer before Windows 8 came out, so I tried to download it from the HP website. Whenever I try to run it, however, it says that it is extracting, but once the extract is finished, nothing happens. The Installation Wizard doesn't pop up, and there is no error message explaing it. Help please?
    Thanks!
    This question was solved.
    View Solution.

    Hi,
    Can I check if your Officejet Pro 8500 is A909 or A910?  Alternatively, you can install the class driver built into Windows 8 to print to your printer.  There are also a couple of Windows Store apps (HP AiO Remote and HP Scan and Capture) that would work with your printer.
    I work for HP.

  • Bad Driver for Model J6N60AV - Broadcom Wireless, bluetooth, SP68429

    I recently purchased this HP700qe.   I always make sure that I have all drivers for a machine archived away before doing anything with the machine.
    I have downloaded the file SP69429.EXE
    When attempting to extract the contents, it asks for the destination folder.   After selecting to extract to the default folder, the gauge appears and starts to populate, then the app crashes.   No documents appear in the default directory
    C:\SWSETUP\SP68429
    I have searched a great deal but can not find seem to source the driver from any other location.  Broadcomm states to go to the vendor.
    I found no other way to report this issue than the public member support forums.   This is a poor situation.   It reflects badly upon HP as a corporate entity selling to the public.
    I hope to see two things.   1) A driver that extracts correctly.  2) a better method for communications between new customers with real issues and support.
    I know, keep dreaming.
    Below is the information from the download page:
    DescriptionThis package provides the Broadcom Wireless Local Area Network (WLAN) Driver in the supported desktop models and operating systems.
     Release details
    Released:
    2014-07-24
    File name:
    sp68429.exe [1/1, 36.32M]
    Version
    6.30.223.245 B
    Compatibility:
    Microsoft Windows 8.1 (32-bit)
    Microsoft Windows 8.1 (64-bit)
    Microsoft Windows Embedded 8.1 Industry (32-bit)
    Microsoft Windows Embedded 8.1 Industry (64-bit)
     Fix/EnhancementInitial release Windows 8 driver for Broadcom 802.11n Wireless LAN Device.

    Hi:
    Since you are aware that this is a peer to peer forum, no one from HP will respond on behalf of the company.
    I do not work for or represent HP, but I have reported this problem through the forum administrators to please contact the department responsible for releasing drivers.
    I tried by various other means to extract the contents from the file, and it absolutely will not work.
    If there is a pressing reason you need a driver for that card right away, you should be able to use this slightly older one...
    http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=cp_133536_1
    HP does have support for PC's under warranty, and you can contact HP technical support for the country you live in at the link below...where you could have reported the problem as well, rather than presuming that HP lacks a method for communications between new customers with real issues and support.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  • Scanning to Computer, HP Officejet Pro 8500 Wireless All in one Printer A909g

    I am unable to scan to computer with Win 8.1 using my HP Officejet Pro 8500 Wireless all in one Printer A909g.  I can scan to email.  The system says my drivers and software are up to date.  When trying to scan to computer all I get is a blank scan file with no scan number (Scan_Doc0054) as I used to with Vista.  In Vista I was able to drive the whole process from my computer.  When scanning to email now I have to drive it from my printer as opposed to the computer.
    I restarted an old computer running Vista and the 'scan to computer' function is operational.  As far as I am aware there are no other functional problems with the printer.
    Any help would be very much appreciated.  Thank you.

    Hi John046,
    I am sorry to hear that did not work for you, I do have some more options for you to try:
    Uninstall the software. Uninstalling the Printer Software.
    Clean boot the computer. How to perform a clean boot in Windows.
    Disable any antivirus programs. Windows Defender - Turn On or Off in Windows 8.
    Disable any firewalls. Disable firewall Windows 8.
    Re-install using the HP Printer Install Wizard for Windows.
    If that does not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
    Hope this helps!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • I am unable to scan using the hp office jet pro 8500 wireless all in one printer from an I-MAC

    I have a new I-MAC OS Lion computer and an older HP Officejet Pro 8500 wireless all-in-one printer, scanner, fax, photo.  I cannot scan, though I can print and I can fax.  The error message says I must be connected to the network, and yet I am connected.  The only diagnostic tool available is for MS systems only.  Help???

    Hi,
    Make sure to use any scan method available for Lion.
    If you have the HP Scan application installed, be aware that the used software version is not intended for Lion.
    Please follow the steps below to find what scan methods may be used on the OS:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=3752459
    If there is still any problem while trying to scan, also make sure to install the latest HP Printer Driver 2.9 by clicking the Apple icon and then Software Update.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

    I have a Toshiba Satellite A665 Laptop with Windows 7 Home Premium OS.  Initially I installed the Printer software and Drivers from the product disc, connect via USB during setup as requested and the printer would work fine, until I shut it down at the end of the day.  The next day, I get the message that the "Drivers for Officejet 4500 Wireless All-in-One Printer - G510n are missing".  This all started last October and continues.   The Network diagnostic tool doesn't see the printer, but the Print & Scan Diagnostic tool identifies it, but then the program stops responding. 
    I have installed, uninstalled, reinstalled the drivers and software from both the product disc and from hp.com at least 10 times. I have installed the basic setup as well as the full installation. the only thing I can think of is when the printer goes into power saving mode, I lose my wireless connection.

    It sounds like your printer IP address might be changing.   Have you run the HP print scan doctor?
    hp.com/go/tools  --> HP Print and Scan Doctor
    This tool will often find issues with printer driver installation.  
    I don't have a OfficeJet 4500 here, but if there is a wireless button you can push it, get the wireless menu, select IP address.   Does this match the IP Address you find when you select  "(Windows Start) --> All Programs --> HP --> HP OfficeJet 4500 --> Update IP Address" from Windows?
    If they don't match, use the IP address from the printer and type it into the Update IP Address window.  This may help...
    I am an HP employee.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    *Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

  • Which wireless all in one printers work best with ipad 4

    Please help me decide which wireless all in one printer works best with the ipad 4.  I am looking for better photo printing quality, but not the very best.  I am concerned mainly with being able to set up the printer using only my ipad 4 and wireless router, as I do not own a PC with a cd/rom.  I am also interested in which brand of compatible printers is less expensive to buy ink and paper for.  I would prefer a more compact unit.  Thank you in advance for any advice.

    These days I prefer Brother printers. They appear to have engineered their printers with AirPrint as well as OS X compatibility from the start, unlike certain others who appear to have included it as an afterthought.
    Brother's models are inexpensive, their ink is also inexpensive and lasts a long time, and their photo quality is at least as good as anyone else's. They have a two year warranty and lifetime free technical support with people who understand Apple.
    Read the reviews (Amazon for instance, but be sure to read user reviews on the various manufacturer's websites as well) and decide for yourself.
    Brother™ Monochrome Laser Printer and All-in-One models now support AirPrint.
    Brother™ Color Inkjet All-in-One units now support AirPrint.
    I positively detested every inkjet printer I ever had until I bought the Brother.

  • Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer, Red color fads on 4th copy

    I have an HP HP Officejet Pro 8500 Wireless All-in-One Printer, and am trying to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have brand new HP ink, and am printing on HP Color Injet Paper. I have renectly replaced the Black/Yellow printhead (at least 6 months ago). At first when I cleaned the printheads, I could print 2 or 3 pages showing my RED color. Then turns back to magenta. When I received the test patterns after cleaning the print heads they are all perfect with no lines.
    What is going on and how can I fix it?
    This question was solved.
    View Solution.

    Hi TM1997,
    I understand you have an Officejet 8500 Wireless that is not printing red properly, it keeps turning to magenta. I'm sorry to hear this, but I will definitely do my best to help you!
    As I'm sure you saw, when replacing the black and yellow printhead, that there are two printheads in the Officejet 8500 and the second one controls the magenta and cyan. I would suggest that you first have a look through this Troubleshooting Print Quality Issues document. You can also manually clean your printhead with the steps in this 'The Following Printhead Appears to be Missing or Damaged' or 'The Following Printhead has a Problem... document.
    Hope this helps, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

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