Driver for HP Photosmart C6380 all-in-one printer

Can not get the driver softaware to install on windows 8.1. Get error message file can not be found.  Found solution to change .dat file wxtensions in the Windows folder. But the scan does not find any hpoins*.dat or hpwins.*
Any suggestions.
This question was solved.
View Solution.

Hello vcer,
Welcome to the HP Support Forums!
Sorry to hear about the install issues on Windows 8.1 for your C6380, that document you got the information regarding those file extension is usually the fix.
I have found that a lot of new Windows 8.1 computer are coming pre-loaded with McAfee, is this the Anit-Virus on your computer? If so, disable it then try to install the software. I have had good results with that step in the past.
If it is not the Anti-Virus software installed, what is?
Thanks for posting your question here.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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