Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

Upgraded to Windows 8.1 on Pavilion g6. Officejet 4500 Wireless all-in-one still prints but won't scan. Downloaded full feature driver. Installation quit giving error message 'file cannot be found'. Tried 'chat' sessions with no resolution
This question was solved.
View Solution.

Hello bob5e,
I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
2. If that does not work, please try this next troubleshooting document step by step.
Installation issues - The Progress Bar on the Software Installation Stops or Stalls
I hope this helps!
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

I have a Toshiba Satellite A665 Laptop with Windows 7 Home Premium OS. Initially I installed the Printer software and Drivers from the product disc, connect via USB during setup as requested and the printer would work fine, until I shut it down at the end of the day. The next day, I get the message that the "Drivers for Officejet 4500 Wireless All-in-One Printer - G510n are missing". This all started last October and continues.   The Network diagnostic tool doesn't see the printer, but the Print & Scan Diagnostic tool identifies it, but then the program stops responding.
I have installed, uninstalled, reinstalled the drivers and software from both the product disc and from hp.com at least 10 times. I have installed the basic setup as well as the full installation. the only thing I can think of is when the printer goes into power saving mode, I lose my wireless connection.

It sounds like your printer IP address might be changing.   Have you run the HP print scan doctor?
hp.com/go/tools --> HP Print and Scan Doctor
This tool will often find issues with printer driver installation.
I don't have a OfficeJet 4500 here, but if there is a wireless button you can push it, get the wireless menu, select IP address.   Does this match the IP Address you find when you select "(Windows Start) --> All Programs --> HP --> HP OfficeJet 4500 --> Update IP Address" from Windows?
If they don't match, use the IP address from the printer and type it into the Update IP Address window. This may help...
I am an HP employee.
*Say thanks by clicking the "Kudos! Star" which is on the left*
*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.

My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time. This is especially disconcerting at Christmas time when you're trying to get Christmas letters in the mail! Any help?

The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead

HP Officejet Pro L7780 All-in-One -
Issue:
Blue ink will not print (It prints the color pink instead.).
Actions taken:
1. Cleaned ink heads.
2. Replaced ink cartrige.
3. Reinstalled software.
Sugestions by HP customer service:
Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
Any suggestions or advice would be very much appreciated.
Thank you for your time!
Thank you.
Sincerely,
Ryan

The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

OfficeJet 4500 Wireless All in One G510n-z driver

I have an OfficeJet 4500 All in One Wireless G510n-z. Is there a driver that I need for it to work with my Pavilion g6-2200 CTO notebook computer once I upgrade from Windows 8 to 8.1?
Or is the driver included in the file I download and install from the HP web site?
This question was solved.
View Solution.

Hi,
Please use the following package:
http://ftp.hp.com/pub/softlib/software12/COL32439/mp-109545-1/OJ_AIO_4500_G510n-z_Full_Win_WW_140_40...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hp officejet 4500 wireless all in one printer G510n

My scanner will not work. needs to install code 28.
That is what your trouble shooter tells me.
Arthur
Spoiler (Highlight to read)

Hello,
How did you install the scanner? Was there an error during the install? Have you ever been able to scan successfully?
If you go into the Device Manager, is there an exclamation point under the scanner? If so, you can update the driver from there by directing it to the downloaded software or to the disc.
Thank you
I was an HP employee.
Kudos are appreciated if I have helped you.

HP Deskjet F2120 all in one printer driver not installing after upgrading to Windows 7

I have a HP Deskjet F2120 all in one printer. I was working fine in Windows Vista Home Premium 32 bit.
Once I upgraded to Windows 7 Home Premium 32 bit the driver is failing to install.
I have tried all the solutions provided on the HP website but none of them worked.
I also wrote a mail to HP support but they replied that its out of warranty hence they will not be able to help.
If some genius can help me I will pray for him/her that all his/her wishes come true.
Thanks you in advance.
Imroz Baig

I just got my HP Deskjet F2120 working in Windows 7. Here's how:
Insert the setup disk in your CD/DVD drive. Choose to view the files in Explorer. Scroll down to the file "Setup," which is identified as an application.
Right-click the file and select "Properties." Click the "Compatibility" tab at the top of the resulting window.
Check off "Run this program in compatability mode for:" and choose "Windows Vista" from the pop-up menu.
ALSO check "Run this program as administrator" at the bottom of the window.
Press "Apply," then "OK."
Now you can double-click the "Setup" file and run the software installer.
It will 100% work inshallah...

HP Officejet 4500 Desktop All-in-One Printer - G510a and Windows 8.1

The drivers for this do not seem to work on Windows 8.1. Whilst I can print no problem I cannot access the solution centre from my new laptop and i cannot scan. It gives me the message No scan options refer to device documentation to troubleshoot. It works fine on my old laptop which has Windows XP installed.
NB i have tried installing from your website and when i click on install it runs for a few seconds then sends the error message that it cannot find the file.
Does this mean that the HP Officejet 4500 Desktop All-in-One Printer - G510a is not fully compatible with Windows 8.1. Help please I am getting very frustrated.

Hi amp229,
Welcome to the HP Forums!
I see that your are getting the specified file cannot be found error, during the installation.
Please try the following:
1.) Check that IE pop-up blockers are turned off before downloading the installer. Internet Explorer Pop-up Blocker: frequently asked questions.
Then try the install.
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning". Turn off real-time scanning.
Then try the install.
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Then try the install.
Hope this information helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I have a HP office Jet 4500 wireless All- In One, how do I delete the customer participation program

Hi
The customer Participation Program is taking up so much space that I want to remove it from my laptop.
I have a HP Office Jet 4500 wireless All In One. When I attempt to remove it I get a message that says if I remove the program
my device will no longer work.. How can I safely remove it without damaging my equiptment from working?

couple of questions about this:
Are you scanning from the printer, or with software on the computer? If from the computer, are you initiating the scan from Windows, HP software, or Word?
If you put a legal size document in the feeder, and press scan, unless the defaults have been changed to letter size, it should scan the entire legal size sheet. You should be able to go into the settings and change that if the default has been set to letter.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HT1338 is there a driver for Lexmark X1100 Series All-in-one?

Is there a driver for Lexmark X1100 Series All-in-One ?

Hi,
Might try this...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-53118-1 &lc=en&cc=us&dlc=en&product=1146331&os=219&lang=en

Is there a for driver for HP c 3100 all in one on tiger 10.4.11

Is there anywhere I can get a printer driver for a HP C3100 all in one printer that will work with tiger 10.4.11?

Hi,
Might try this...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-53118-1 &lc=en&cc=us&dlc=en&product=1146331&os=219&lang=en

OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!

OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!

Do you get this window when you hold down the Command+Option keys and launch iPhoto?
If not then you're not holding down both keys long enough.
OT

The Drive carriage in my Envy All-in-One will vibrate and make a "Buzzing" noise

The Drive carriage in my Envy All-in-One will vibrate and make a "Buzzing" noise. I can stop the noise temporarily by pushing in on the drive. The noise always returns.

Heavy wrote:
The Drive carriage
By Drive carriage do you mean cd/dvd drive?, could you plese give more details
Charles
Independent Computer Technician

Lync mobile app will not launch after upgrade to lollipop on HTC One (M8)

Lync mobile app will not launch after upgrade to lollipop on HTC One (M8). Is this a known issue or is a fix available?

Hi THGutz,
Did you install the latest version of Lync for Android ?
The current version of Lync for Android is
5.5.3.8935.
I don’t test it on M8, but on other Android 5.0 devices it works fine.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

Similar Messages

Maybe you are looking for