Driver installation problem for Officejet pro 8000

Hello,
We are trying to insall the Officejet pro 8000 (wireless) on a Dell Laptop (OS Vista 32). The drivers will not load. The error message is "DLL initialization failed". The USB connection is fine. Printer is detected. We have tried all the suggested solutions, (disabling firewalls/startup programs, starting, restarting, restarting again...) What are we missing?
Thank you for your help

Try to download the (updated) software from here.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

I need an installation file for officejet pro 8000 series a809 printer

I need an installation file for officejet pro 8000 series a809 printer

Just search the web and you will find you answer.
http://www.google.com/search?q=+officejet+pro+8000+series+a809+&sourceid=ie7&rls=com.microsoft:en-us...
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Installation of HP Officejet Pro 8000 without internet?

Is it possible to bypass the internet during the installation of HP Officejet Pro 8000? I do not have internet access to the computer I am installing it on.

click start clik run/start search
--type in services.msc
-fine the service hp netdevice manager, the start or restart the service
-and also restart all the service regarding HP
Although I am an HP employee, I am speaking for myself and not for HP.

Tutorial: Print index cards without removing paper from tray for Officejet Pro 8000.

The HP Officejet Pro 8000 and Officejet Pro 8000 wireless do not have a slot for inserting index cards and envelopes.
If you are wanting to print index cards without removing the paper from the tray, follow these steps.
The steps below are for 3 x 5 index cards.
1.) Open Microsoft Word
2.) Go to the Insert tab and insert a rectangle shape
3.) Draw a rectangle of any size
4.) Right click on the rectangle and select "Format Autoshape..."
5.) Under the Size tab, enter 5" for the height and 3" for the width (make sure "Absolute" is selected)
6.) Under the Layout tab, select "Center" for the horizontal alignment
7.) Click OK
8.) Use the keyboard up arrow key to move the rectangle to the top of the page. Make sure the top edge of the rectangle touches the top edge of the document.
9.) Print this document on plain 8.5" x 11" paper
10.) When you want to print an index card, place this 8.5x11 document in the paper tray printed side face up. Then place an index card over the rectangle and align with the border of the rectangle. After you print the index card, remove the 8.5x11 paper for the next time you need to print an index card.
Note 1: This are USA instructions. If you live in the UK or other countries you may have different paper size standards.

I can't tell you how much I HATE this printer. I will never buy an HP product again. BROTHERS printers are simply and easy to use.

Installation problems for Premier Pro CS6

"Installer failed to initialize" when trying to install download of Premier Pro CS6 on Windows 7, which I purchased recently- Have space and have removed previous files relation to recent trial for Creative Cloud I tried recently. What can I do to resolve?

Try below steps once
Hold windows key on your keyboard and Press R key.
In Run window, type Appdata and click on Ok
Open Local > Adobe folders
Delete AAMUpdater and OOBE folders
Navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE folders
Download and install Adobe application Manager from
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You
Then try

Printer driver install issues for Officejet Pro 8500A

This printer was working seamlessly for a couple of years and now all of a sudden the drivers will not download properly. I am at mt wits end, please help! Thanks

They should be here.
https://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4116838
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Hp officejet pro 8000 a809 installed locally on vista business with driver 8.12.2008cant share to xp

My customer has a HP Officejet Pro 8000 A809 installed locally on Vista Business with driver 8.12.2008 He wants to share this for use on the XP PC but after installation on XP and trying to go into printer properties the message comes up "The HP Officejet Pro 8000 A809 Series' printer driver is not installed on this computer. etc etc Do you want to install the driver now? It doesnt matter if you go through the installation process or not, when you try and print a test page you get "Test page failed to print. Would you like to troubleshoot etc"
I have tried installing the XP drivers locally AND on the Vista PC but with no luck. On the shared tab under "additional drivers" there are only Vista drivers listed.
Any advice gratefully received.
Dan

Depending on the model of the unit it may not be wireless. if it says A809n then it is a wireless model, but the A809a model is not. http://h10032.www1.hp.com/ctg/Manual/c01659070.pdf Here is the manual for that unit in case you need it.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided! If you are not sure how to do this, please see the link below.
I am a Printer Tech for HP.
How do I give Kudos or mark a post as Solved?
I am an HP employee

Officejet Pro 8000 slow to select for color prints

I just installed Officejet Pro 8000 and immediately noticed how slowly the printer is selected in printer options box when I am doing color printing. It takes about 30 sec-1 minute to finalize the selection of this as my printer for the job. I have a networked color laser jet and a networked b&w laser jet also installed that are immediately selected when I choose them from the list.
I have been testing this in Word 2007 and have noticed that when I select the officejet, the bar at the bottom of the word screen says "connecting to printer" - this seems to be the source of the slowness. I have the latest driver installed and I do not have this problem when printing regular b&w docs on this printer.
Is there a problem here or is this normal <SLOW> color print operation?
Thanks!

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

HP OfficeJet Pro 8000 A809n print driver

I have a MacBook Pro running OS 10.7.5. For an unexplained reason, I lost the capability to print to the subject HP wireless printer. I opened System Preferences and clicked on Print & Scan. I deleted the driver entry corresponding to this printer and requested to add a new printer . It immediately found the A809n printer (my wife running a MBP with Mountain Lion can print to this printer without problem). I get a message stating:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
Software for this printer is available from Apple.
Would you like to download and install it?
with buttons for Cancel and Download & Install.
When I click Download & Install, I get a screen:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
Finding software
It progresses through about 25% of the % accomplished meter, then stalls. Eventually, I get the message:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
The software for this printer is currently unavailable.
Please contact the printer's manufacturer for the latest software.
Of course, when you go to HP to download a driver for this printer, it directs you to use the OS Print & Scan System Preferences which produces the failure mode described above.
Any ideas?
Thanks in advance.
Bob

You might try rebooting you computer first. Then go to the Apple menu and select Software Update... and if HP Printer Drivers v2.14 is listed, select it and update. If it's not listed, you can manually download and install from here. Afterwards, try adding the printer again.
If the problem persists, you might consider resetting the print system.
HTH

OfficeJet Pro 8000 no borderless printing on card stock via Windows driver

I just setup the OfficeJet Pro 8000 wireless printer the other day with the intent to print borderless cards on card stock. I can print anything to it without issue however if I attempt to use borderless mode the Windows driver does NOT allow any paper type other than photo or glossy borchure types.
If I print anyway on card stock it looks ink soaked and muddy. If I print on their recommeded types it looks fine but a card needs heavy card stock, not med or light paper weights.
If I do not select borderless, the print (on card stock) has a dredded border but the print quality is fine.
The driver will not allow even a "normal" or "draft" borderless on standard paper types. Is there a hack or modification to allow me to print borderless on any paper?

Hello,
Please click HERE to access the steps that should resolve the issue.
You may have to try Solution Three .
. If issue still persists, please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Can't cure a "MSI.BufferChm - Error 1603" problem and install Officejet Pro 8000 Wireless software.

I'm trying to install an HP Officejet Pro 8000 Wireless A809N. OS = XP Pro SP3. I keep getting a message:
"Fatal error during installation. [code 1603?] [error situation code: 27764920]
The older version of BufferChm cannot be removed. Contact your technical support group."
I tried all the suggestions on this support page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455020&lc=en&dlc=en&cc=us
except that in solution two, some of the services wouldn't turn off due to "Access Denied".
I finally gave up and installed the basic drivers and hoped that once they were installed, I could install the full software. But no dice! How do I fix this "MSI.BufferChm" problem?
Thanks.

I don't blame the consumer-users in this forum, but when HP advertises the forum so prominently in so many places as one of their "solutions", they should provide employee help here.
I googled and it seems to be a problem for a lot of folks. And a lot of references back to this forum. I didn't follow too many of them and didn't spot a solution. There may be one - I just didn't see it.
This is from Microsoft and has several ideas I didn't see on the HP site. Microsoft Link Take a look. MSI is a microsoft thing, not HP.
As for HP employees, there are some that monitor this group unofficially. Hopefully you'll get some attention now. Or at least from some of the other folks who may have even more computer fixit experience.

Officejet Pro 8000 Paper feed problem

I have an Officejet Pro 8000 Wireless printer and I am using Windows 7. The printer is out of warrantee. The Printer is failing to pick up the paper from the paper tray. Also if I print Duplex the left side of the paper catches. I have tried to clean the rollers. reset the printer. reset the paper. the flashing lights continue. any suggestions other than getting a new printer?
Rick Wiggers

Further examination shows that the problem seems to be that sometimes the pick rollers don't turn. Apparently the drive mechanism to the rollers fails. It has nothing to do with the rollers themselves slipping because they are dirty and need cleaning -- they don't turn!
So,,,,can any HP person give a solution to this?
From what I can tell, the problem has existed for years, and a lot of people complain about it, Has HP done anything to correct it?
Lacking a solution, can any HP person tell me where I can get a service manual so I can do intelligent tinkering on my own? It's way out of warranty and it would cost more to take it to a service center than it's worth, assuming any service center would even bother with it. So I don't think it's unreasonable for HP to provide a service manual.

Multiple problems: OfficeJet Pro 8000 Wireless

We bought an HP OfficeJet Pro Wireless for our two Macs and it's been a nightmare. I've searched help guides and forums and am hoping you can help me fix the problems.
It takes 10 minutes to start up the printer each time. There is a lot whirring and noises coming.
Once it's finally, finally on it always can't print. I then usually have to reinstall the software from the CD using the USB cable and not wireless to get it to work, which it will then do exactly one time before I next need to use the printer, turn it on and have it refuse to print.
I have tried every configuration I can think of to no avail.
Currently I have just turned it on and I have a message saying that the printer is low on ink and cannot print. I have used this printer exactly 5 times and there is no way it's out of ink.
I apologise if I sound petulant, I've just never had such problems with any equipment and am worried we've made a very bad investment. I would truly appreciate any advice anyone can give.
Our set up is:
Mac laptop and desktop, both running Leopard
Wireless connection via BT Homehub router
OfficeJet Pro 8000 Wireless
Thank you very much! -Rachel
This question was solved.
View Solution.

I understand your frustration. Here are a few tips:
1. Don't turn your printer off. If you HAVE to turn it off, don't do it with a power strip or by unplugging the cord. Your printer will use ink (and quite a bit of it) to start up every time you turn it on. This is especially true if the printer did not have power during its time powered-off. You will bleed your ink cartridges dry very quickly this way. All the whirring you hear is the sound of sucking ink through the nozzles to clean them.
2. Set a static IP address for your printer. Pick a number outside the range 192.168.1.64 to 192.168.1.237 that your HomeHub uses to issue dynamic IP addresses. 192.168.1.50 is a nice round number. Here is how you do it:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- Click the Manual IP button and enter:
192.168.1.50 for the IP address
255.255.255.0 for the subnet
Leave the gateway and DNS blank
- Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
Delete and re-add the printer in the print queue:
- Sys Prefs, Print & Fax
- Select the printer in question and click the minus sign at the bottom of the list
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If this does not work, do the same thing, only instead of the second step, right (control) click the print queue area and select Reset Printing System.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

There is no driver for Officejet Pro 8500 for Windows 10???

Unable to find a driver for Officejet Pro 8500 under Windows 10Old driver is blocked from running. Where is an updated driver? Was working fine under Windows 8.1.

I have the same problem. Does anyone know where are the drivers for windows 10. Also, I'm able to downloand the HP print scan doctor, however, once it tells me I need the software drivers because their are not install in my computer for my officerject 8500 A909g, it still recommend the HP print scan doctor but no drivers.

Firmware update for HP OfficeJet Pro 8000 wireless to fix load paper issue - as for the 8500?

Is there any hope that that soon will be a firmware update to fix the issues loading paper and the printheads for the HP OfficeJet Pro 8000 wireless printer?
A month or two ago there came a firmware update to the HP OfficeJet Pro 8500 wireless, which has some of the same issues,
and allegedly should have the much of the same load-mechanism as the 8000 printer.
It would be great, as we are on the fourth (4) replacement of this HP 8000 printer. For example, it would be great if we could use normal (80g) paper and not has to use (HP) 90g paper, as this prevents us from using the duplexer and only print on one side.

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

Driver installation problem for Officejet pro 8000

Similar Messages

Maybe you are looking for